• Title/Summary/Keyword: Service Firm

Search Result 561, Processing Time 0.031 seconds

Is the Korean Duty Free Shop Industry Monopolistic? (한국 면세점 산업의 구조, 독과점인가?)

  • Lee, Hee-Tae;Cha, Moon-Kyung
    • Journal of Distribution Science
    • /
    • v.14 no.10
    • /
    • pp.47-57
    • /
    • 2016
  • Purpose - This study's purpose is to investigate the market structure of the Korean duty free shop industry that has received recent attention from researchers and practitioners. By raising the question of whether or not the Korean duty free shop industry is unequivocally monopolistic, a wider viewpoint is provided. The study seeks to offer insights and managerial implications for marketers and policy makers who are in charge of regulating major Korean duty free shops. Research design, data, and methodology - The authors use secondary data from various sources, including Korea Customs Service and the Moodie Report, to investigate the structure of the duty free shop industry of Korea. Based on several theories, they present various criteria and statistical evidence such as K-firm concentration ratio, HHI, consumer substitutability, excess profit, and marketing costs. Results - In terms of consumer substitutability, it is difficult to confirm whether or not the Korean duty free shop industry is monopolistic. Notwithstanding monopoly characteristics in terms of market share, neither the company Lotte nor Shilla appear to have market dominating power. It is not easy for either of them to control prices or to achieve a much lower operational profit ratio due to a dominant bargaining power. Moreover, the license is not an economic rent. In this situation, it is not easy for these companies to obtain an excessive profit. Conclusions - Considering that most global duty free shops are trying to go upscale to improve bargaining power, it does not seem likely that rigid regulations are needed in the industry. Even though the Korean duty free industry ostensibly has a monopolistic structure, government and policy-makers should look beyond the surface. They should take global and other reasonable criteria into consideration when they establish or change regulation policies. Thorough understanding and appropriate support are needed for the Korean duty free shop industry. Additionally, duty free shops should position themselves as global companies struggling against unlimited international competition, rather than Korean domestic companies. At the same time, they need to give customers appropriate information about the benefits they provide.

Multicentric T cell lymphosarcoma in a Jeju native boar

  • Yang, Hyoung-Seok;Kang, Sang-Chul;Jung, Ji-Youl;Roh, In-Soon;Kim, Dae-Yong;Bae, Jong-Hee;Kim, Jae-Hoon
    • Korean Journal of Veterinary Research
    • /
    • v.47 no.2
    • /
    • pp.187-190
    • /
    • 2007
  • A 7-year-old Jeju native boar was requested to the Veterinary Pathology Laboratory of Cheju National University with a clinical signs of anorexia, melena, lethargy and sudden death. At necropsy, four coalescing firm masses were occupied in the abdominal cavity between ventral surface of stomach and pancreas. Individual mass was a yellowish white in color and up to 6 cm in diameter. These masses were not encapsulated and bulged from the cut surface. Liver and spleen were enlarged and pale nodules were presented in these tissues. Some yellowish white nodules up to 5 mm in diameter were scattered in kidneys. Histopathologically, lymphoblastic tumor cells were occupied in the abdominal masses, multifocal areas of liver, kidneys, and spleen. Morphologically lymphoblastic tumor cells were round to oval in shape, and medium to large in size. They had round to oval nuclei, moderate amount of eosinophilic cytoplasm, and many mitotic figures. Immunohistochemistry revealed that tumor cells were CD3-positive and $CD79{\alpha}$-negative, consistent with T-cell lineage. Based on gross, microscopic findings and immunohistochemistry, this case was diagnosed as porcine multi-centric T cell lymphosarcoma. In animals, as in human, the T-cell lymphomas are generally more aggressive than B cell types and respond less well to therapy. In our best knowledge, this is the first report for porcine T cell lymphosarcoma in Korea.

The Effects of Psychological Capital on Job Satisfaction and Organizational Commitment of Foodservice Employees - Focused on Chain Restaurant - (외식기업 종사원의 심리적 자본이 직무만족과 조직몰입에 미치는 영향 - 체인레스토랑을 중심으로 -)

  • Jeon, Hyeon-Mo;Song, Hyon-Ju
    • Culinary science and hospitality research
    • /
    • v.18 no.4
    • /
    • pp.118-132
    • /
    • 2012
  • The purpose of this study is to present the psychological capital as a leading factor affecting organizational commitment, to determine the role of job satisfaction as a mediator among those, and finally to find the way to increase the commitment by suggesting a new idea for human resources management in the foodservice firms which were having difficulties in finding new employees and in high turnover rates. A survey was conducted on the employees in foodservice firms including both franchise management and direct management restaurants for the period of the month of February 2012, and the data were analyzed with frequency analysis, reliability test, exploratory factor analysis, confirmatory factor analysis, correlation analysis, path analysis, and mediating effect analysis by using SPSS 15.0 and AMOS 7.0. As a result of the study, the psychological capital factors such as hope, resiliency, and optimism had significant effects on organizational commitment, and job satisfaction strongly mediated the relations of the psychological capital factors as presented above and the organizational commitment.

  • PDF

A study on the private autonomies of the disputants in the process of conciliation (민사조정의 활성화와 사적자치)

  • Joo, In
    • Journal of Arbitration Studies
    • /
    • v.13 no.2
    • /
    • pp.613-630
    • /
    • 2004
  • Conciliation is one of the most effective ADR(alternative dispute resolution) which takes the place of civil procedure. It is achieved with disputants' independent will. The disputants negotiate each other, and make peaceful settlement. If a compromise is effected between the two, it regards the compromise as a judgement of the Supreme Court. This effect on the conciliation is afford a basis for the private autonomies. But nowadays, the practical use of the private autonomies is not thoroughgoing enough in our country. It is a matter of no uncommon occurrence for the member of a conciliation commission to form a conclusion about the dispute and to persuade the disputants to accept the conclusion. Even the judges have a tendency to conduct a conciliation like civil procedure. Under these circumstances, it's harsh to the disputants that a compromise in the conciliation has an effect like the judgement of the Supreme Court. So you should reconsider carefully the role or service of a conciliation commission. The role of a conciliation commission must be to guarantee an atmosphere of freedom, and for disputants to negotiate without restraint. So the members of a conciliation commission should make an offer the disputants the information on the members and proceedings of the conciliation. It will make the disputants have a firm belief that the members are fair and conciliation will be progressed in a fair. Moreover they have to notify the disputants of the estimated norms which is concerned in the dispute, too. It will facilitate the negotiation and compromise, and will justify claim preclusion(res judicata) which is based on Korean Civil Conciliation Law(Article 29) says that conciliation has the full force and effect of a civil judgement of the Supreme Court.

  • PDF

Dynamic Value Chain Modeling of Knowledge Management (지식경영의 동태적 가치사슬 모형 구축)

  • Lee, Young-Chan
    • The Journal of Information Systems
    • /
    • v.17 no.3
    • /
    • pp.205-233
    • /
    • 2008
  • This study suggests the dynamic value chain model, that will be able to not only show changing processes to organization's significant capital by integrating an individual, implicit, and explicit knowledge which affect organizational decision making, but also distinguish the key driver for raising organizational competitive power because it makes possible to analyze sensitivity of performance along with decision making alternatives and policy changes from dynamic view by connecting knowledge management capability, knowledge management activity, and relations with organizational performance with specific strategic map. Recently, a lot of organizations show interest in measuring and evaluating their performance synthetically. In organizations taking knowledge management, they introduce effective value chain model like a dynamic balanced scorecard (DBSC), and therefore they can reflect their knowledge management condition as well as show their changes by checking performance of established vision and strategy periodically. Furthermore, they can ask for their inner members' understanding and participation by communicating with and inspiring their members with awareness that members are one of their group, present a base of benchmarking, and offer significant information for later decision making. The BSC has been a successful framework for measuring an organization's performance in various perspectives through translating an organization's vision and strategy into an interrelated set of key performance indicators and specific actions. The BSC, while having significant strengths over traditional performance measurement methods, however, has its own limitations, due to its static nature, such as overlooking two-way causation between performance indicators and neglecting the impact of delayed feedback flowing from the adoption of new strategies or policy changes. To overcome these limitations, this study employs SD, a methodology for understanding complex systems where dynamic feedback among the interrelated system components significantly impact on the system outcomes. The SD simulation model in the form of DBSC would serve as a useful strategic teaming tool for facilitating an organization's communication process through various scenario analyses as well as predicting the dynamic behavior pattern of their key performance measures over a future time frame. For the demonstration purpose, this study applied the DBSC model to Prototype of Korea manufacturing and service firm.

An Analysis of Segmented labor Market Structure of People with Disabilities in Korea : According to education level and sex (한국 장애인 노동시장의 단층구조분석 : 학력과 성(性)을 중심으로)

  • Kang, Dong-Ug
    • Korean Journal of Social Welfare
    • /
    • v.50
    • /
    • pp.157-172
    • /
    • 2002
  • Most of existing studies about employment of people with disabilities have regarded the disabled groups as only one group which has different characteristics respectively. In fact, each of the disabled groups have several peculiarities of their own. So government or policy makers must regard the disabled group as different groups which have their own characteristics(example : education level, house income, wage, working hours, satisfaction level for their job, disability type and degree, service year in a firm, etc) for promoting employment of the disabled effectively and keeping their job continuously. In this study, we examine and verify the existence of segmentations in Korea labor market of the disabled according to their different education level & sex by using MDFA(Multiple Discriminant Function Analysis technique) and seek solutions for easing those segmentations.

  • PDF

RosettaNet based Business Integration Model for Enhancing Manufacturing Firm's Responsiveness (제조 기업의 대응성 향상을 위한 로제타넷 기반 비즈니스 통합 모델)

  • Park, Mok-Min;Park, Jeong-Ho;Shin, Ki-Tae;Park, Jin-Woo
    • The Journal of Society for e-Business Studies
    • /
    • v.15 no.1
    • /
    • pp.89-101
    • /
    • 2010
  • In some industries, manufacturing firms' distinctive competences include not only product superiority but also service excellence. For example, in a highly volatile and dynamic market, flexibility and responsiveness are more valued than just the product cost. And sales order processing, in that respect is a very important process. However, previous studies on sale order processing have considered only due-date assignments or dealt with production scheduling to minimize production cost or delivery lead time. Due to recent advances in information technology, a new approach is possible in dealing with sales order processing. For example, RFID(Radio Frequency IDentification) and ubiquitous computing technology adds real time visibility and traceability to supply chain. In this study, we develop a new due-date re-negotiation process for sales order management and propose a new business integration model to support the re-negotiation process based on RFID, ubiquitous computing technology and RosettaNet's PIPs.

An Empirical Study on the Role of Korean Banks' Information Production (국내 은행의 정보생산 역할에 관한 실증 연구)

  • Kim, Dae-Sik;Lee, Jae-Hyun;Lee, Joon-Haeng
    • The Korean Journal of Financial Management
    • /
    • v.27 no.1
    • /
    • pp.157-180
    • /
    • 2010
  • We try to check empirically whether the Korean banks produce valuable information for the firms listed in KOSDAQ. The sample covers 164 KOSDAQ firms which disclosed long-term bank loans for the period of October 2004 and March 2006. The result shows no abnormal stock returns from bank loan disclosures while the bond issuance indicates a negative abnormal return. In addition, when we control the effect of different debt levels of sample firms, we could not find any statistically significant effect of all types of borrowings. Results suggest that bank borrowings do not convey any favorable information on stock return and, as a result, bank loan is just one of several financing tools rather than a special event conveying good news for the firm under asymmetric information situation.

  • PDF

An Empirical Study on the Obstacle Factors of ISMS Certification Using Exploratory Factor Analysis (탐색적 요인 분석을 이용한 기업의 ISMS 인증 시 장애요인에 관한 연구)

  • Park, Kyeong-Tae;Kim, Sehun
    • Journal of the Korea Institute of Information Security & Cryptology
    • /
    • v.24 no.5
    • /
    • pp.951-959
    • /
    • 2014
  • In the past few years, data leakage of information assets has become a prominent issue. According to the National Intelligence Service in South Korea, they found 375 cases of data leakage from 2003 to 2013, especially 49 of cases have been uncovered in 2013 alone. These criminals are increasing as time passes. Thus, it constitutes a reason for establishment and operation of ISMS (Information Security Management System) even for private enterprises. But to be ISMS certified, there are many exposed or unexposed barriers, moreover, sufficient amount of studies has not been conducted on the barriers of ISMS Certification. In this study, we analyse empirically through exploratory factor analysis (EFA) to find the obstacle factors of ISMS Certification. The result shows that there are six obstacle factors in ISMS Certification; Auditing difficulty and period, Consulting firm related, Certification precedence case and consulting qualification, Internal factor, CA reliability and auditing cost, Certification benefit.

A Study on the Improvement of Safety Perception and Safety Action of Cabin Crews: Focusing on the Airlines Safety Climate (객실승무원의 안전지각과 안전행동 향상을 위한 연구: 항공사 안전 분위기를 중심으로)

  • Park, Hee Jung
    • Journal of the Korean Society of Safety
    • /
    • v.34 no.6
    • /
    • pp.76-87
    • /
    • 2019
  • This study was conducted to check the cabin crew's safety perception in relation to the airline's safety climate and cabin crew's safety action and to verify that the safety perception's mediation effects. The results of the study confirmed that all three factors of the safety climate have a significant impact on safety perception, and among them, safety practice is the most significant. Accordingly, Airlines need to establish a community that enables real-time information exchange for air accidents so that the cabin crew can present real-time examples of safety-related accidents. In addition, it will be necessary to work with external safety agencies to form an active attitude for the establishment of safety procedures in order to prevent recurrence of safety problems while considering the causes of such incidents internally in the event of an airline safety accident. In addition, it was confirmed that safety training was the most significant factor to safety action, among which all three elements of the safety climate had a significant effect on safety action. Therefore, airlines need to expand practical training on aircraft to full-scale safety training to build an immediate resolution for cabin crews in the event of an air accident. In addition, safety training should be established to encourage collaboration among aviation safety-related personnel to participate in safety training together to address aviation safety from a diverse point of view. Safety perception was has a significant effect on safe action. Therefore, airlines should reinforce the airline's safety management system by checking the status of the cabin crew's safety perception extending the level of punishment to the scope of retirement or disqualification to establish a firm awareness of safety. Finally, the safety perception has demonstrated partial mediation effects in relation to the safety climate and safety action. Therefore, the airline needs to improve the duties of the cabin crew that interferes with cabin safety duties. In addition, airlines should utilize advertisements emphasizing that safety is first.