• Journal of Internet of Things and Convergence
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• v.7 no.3
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• pp.39-46
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• 2021

This study aims to empirically analyze the effect of CRM on the management performance of senior club market type senior job business. The purpose of this study was to provide basic data for the economic income creation of senior club market type senior job project. The results of this study are as follows: First, as a result of verifying the difference in management performance according to sociodemographic characteristics, there was a difference in age, academic background, and monthly average income. Second, the contact service and communication of senior club market type senior job business had a positive effect on the management performance. Based on the results of this study, the following suggestions are made. First, the database(DB) should be constructed reflecting the personal characteristics of consumers and the big data and artificial intelligence analysis should be utilized. Second, education using Internet environment such as YouTube and ZOOM should be strengthened and communication management should be strengthened based on information collected through customer monitoring.

• Journal of the Korean Institute of Rural Architecture
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• v.14 no.3
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• pp.17-24
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• 2012

This study is to propose the dwelling planning of collective housing for the senior citizen who lives alone in rural and fishing villages. and this paper analyzed a change element regarding the field of care service for the elderly. The results of research are as follows: First, the range a village unit of "Home for the Elderly" was investigated most primarily. Second, on the lifestyle of a bedroom, proper using person per a room was investigated to two people to use with one room and life style of using bed preferred more in life style of sitting on the floor(ondol). Third, most necessary facilities were examined into bathroom and steam-room, and the separation of man and woman space, toilet was investigated to 1 ranking. Fourth, to be most difficult care service was investigated by long-distance circulation. This is the item which can be reduced naturally in case of service activity caring for a visit in a collective housing.

• Journal of Convergence for Information Technology
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• v.8 no.5
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• pp.173-181
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• 2018

The purpose of this study is to observe the influencing factors of elderly users of senior citizen centers' life satisfaction from an integrative perspecrive. In order to do so, 25 senior citizen centers located in the city of Seoul were selected as a sample on which a direct survey was conducted. A total of 448 were chosen as the final study subjects. The following are the study results. Firstly, although program satisfaction did not affect the life satisfaction of elderly users of senior citizen centers, senior citizen center user satisfaction and service quality had a positive influence on life satisfaction. Secondly, welfare satisfaction and self-worth had a positive influence on life satisfaction. Thirdly, existentiality, certainty and responsiveness had a positive influence on life satisfaction. In conclusion, this study aims to contribute to discussions for policies and the development of active programs that can improve the self-worth of elderly users by fulfillling leisure welfare satisfaction and achieving facility expansion, as well as vitalizing communication among elderly users.

• Journal of Korea Society of Digital Industry and Information Management
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• v.20 no.3
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• pp.25-35
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• 2024

ChatGPT, a leading example of generative AI, is expanding the use of its LLM (Large Language Model) from traditional academic fields such as literature and creative writing to practical areas like management, tourism, and media. This study was conducted with active seniors to analyze their perceptions of travel and tourism, identifying key areas of interest and specific details. ChatGPT was utilized as an analytical tool in major areas of the study, providing suggestions for key findings.The research findings are as follows: First, terms closely associated with active senior travel include retirement, together, service, consumption, leisure, health, life, hobby, culture, generation, platform, wellness, and program. Second, centrality analysis showed that words like service, leisure, and together had high degrees of centrality and closeness centrality, while terms such as health, domestic, culture, activity, program, and life had high closeness centrality. Third, based on the CONCOR analysis with suggestions from ChatGPT, two clusters were identified: 'Retirement and Lifestyle' and 'Senior Services and Platforms'. Based on the research findings, practical implications for active senior travel were identified, along with academic implications for the field of tourism studies.

• Journal of the East Asian Society of Dietary Life
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• v.20 no.1
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• pp.159-165
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• 2010

This study was conducted to evaluate food service satisfaction of senior citizens in three charged silver towns in Gyeonggido. Food satisfaction factors influencing the satisfaction of silver town residents' included satisfaction and word of mouth. For this study, 210 silver town residents were surveyed; however, 16 of these resident did not complete the survey. Therefore, the results of 194 survey questionnaires were analyzed. All results were conducted using the frequency, factor analysis, and regression procedure of SPSS 12.0. The determinant factors of the silver town feeding service included food service, food feeding, emotional, physical, and sensory characteristics of the senior citizens. Among these, food service, food feeding, emotional, and sensory characteristics of the respondents had a significant effect on their level of satisfaction. In addition, satisfaction of the residents was affected by word of mouth. Thus, the results of this study suggests that if the food service is well-arranged by hiring professional workers in the food service industry while considering the needs of senior citizens, feeding service can be improved. In addition, if the feeding service is focused on providing better service with more trained and educated staff members so that the clients perceive that they receive more personalized care and differentiated concern, it would be possible to enhance the relationship with customers continuously and to induce potential customers' residence in the silver town.

• International Journal of Internet, Broadcasting and Communication
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• v.13 no.1
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• pp.37-46
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• 2021

Recently, social technologies have been created to solve problems from businesses for the establishment of generational solidarity ecosystem in terms of employment, residential space, network and social capital, age, cognitive and environmental aspects. This is senior-friendly healthcare business system aimed at meeting the senior needs for health life to enjoy active consumption culture life even after retirement, becoming a catalyst for minimizing generational conflicts, preventing the cognitive and physical deterioration of seniority in the areas of life healthcare, fitness and well-aging, and expanding into systems necessary for seniority self-reliance. We would like to draw up the development and requirements of the concept of the service platform for the study of collective characteristics for generation solidarity with senior class and the establishment of a customized senior health life system for generation solidarity. This system is characterized by a platform that can prevent the decline of seniors' cognitive and physical functions and enhance emotional stability. It is significant in providing feedback on the risk perception index, fall index, and prevention training index information to the child through the analysis and extraction of the senior health index for risk perception, fall probability, and fall prevention.

• Korean Journal of Community Nutrition
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• v.13 no.1
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• pp.69-79
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• 2008

This study was designed to develop the strategy plans for the customer satisfaction on foodservice in the senior care facilities. For this, we examined the level of the customer satisfaction and foodservice quality. Additionally, the association between service quality, customer satisfaction, and social, psychological, physical factors of the aged were tested. Data from convenience samples from 3 senior care facilities were collected by using a questionnaire. Exploratory factor analyses were completed on 20 attributes for the food and service quality and 7 items for the social and psychological states of the aged, respectively. Cronbach's a was estimated for reliability, and Pearson correlation and multiple regression analysis were used for statistical analyses. The level of the satisfaction on foodservice was 4.01 of 5.0. The satisfaction on foodservice did not show the significant differences by gender, education level, BMI, and socio-psychological satisfaction. But the foodservice quality and the satisfaction showed significant difference by income and physical problem, and the goal of life of the eldely, respectively. Multiple regression analyses revealed that the determinants of the customer satisfaction on foodservice were the core quality of product, confidence, professionalism of employees and secondary quality of products. Especially, the kindness of employee is the most important attribute of the foodservice. Based on these results, we can set the strategy plans as follow: (1) the introduction of the foodservice evaluation system (2) the deployment of the event activities for offering fun to the customer (3) the continuous training of employees for ensuring the professional and kind service system, and (4) the introduction of selective menu system and take-out service of menu.

• Journal of Digital Convergence
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• v.18 no.11
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• pp.515-525
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• 2020

The purpose of this study is to suggest implications for the development of the senior care industry in Korea and how to apply it to the Korean market. For this study, a case analysis study was conducted on the successful business model of 'Driving Miss Daisy^®'. For the development of Korea's senior care industry, understanding of senior, establishing infrastructure for community care, and improving the treatment of professional personnel care should be preceded. In order to apply 'Driving Miss Daisy^®' to the Korean market, it was suggested that it is necessary to reduce regulations, develop differentiated services, establish linkage systems with various service institutions in the community, establish cooperative models between large and small businesses and startups.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.55-79
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• 2007

As Korea enters into an aging society, the problem of information literacy against senior citizens is becoming a socioeconomic issue in Korea. Since most of the public libraries in Korea are already equipped with infrastructures for information dissemination, they may be able to solve this problem most effectively among public organizations. In this study in order to investigate senior citizen's general understanding of public library, cognizance of the programs for them. their information request levels, preferred contents, information seeking behavior, etc., 176 participants in educational programs at two senior citizens' welfare center were interviewed and surveyed with structured questionnaires. The statistical analysis of the surveyed data has shown that the senior citizen's general understanding of public library was very poor and that those under 75 years old preferred educational programs and those over 75 preferred recreational ones. Recommendations were made based on the results of the analysis.

• Journal of the Korean Home Economics Association
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• v.41 no.4
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• pp.1-19
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• 2003

In Scandinavian countries, where the society experienced change of typical nuclear family structure and higher vocational activity rates of married women earlier than East Asian countries, cohousing scheme has been evolved as an alternative housing to reduce housework for working women, and to reduce loneliness of elderly people who stay in their own homes. They can promote active mutual relationship among residents in the community. Korean family structure has been stemmed to more like extended family, but the tendency to live independently from their married children is getting more and more common in new cohort of senior citizens who are active, healthy, economically stable and higher educated. Korea has been industrialized rather rapidly since 1970's and faces to many societal phenomena about quality of life for senior citizens. Introduction of alternative housing solution for these senior citizens is necessary in Korea. In this paper, Danish senior cohousing scheme, particularly, self-work model project is described about its design feature in accordance to site planning, common facility, and dwelling unit. Aiming to mutual support and more frequent social contacts among residents, self-work model cohousing scheme has different design concept from the service mode scheme. Information about design feature of senior cohousing was collected from the published data with drawings and from field survey to 10 exiting projects in Denmark. Of those, 5 projects were described as a case study. It, hopefully, could provide practical information for architectural design when establishment of senior cohousing schemes start in Korea in the near future.