• Title/Summary/Keyword: Self-efficacy and Organizational commitment

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Effects of Self-Efficacy and Job Stress on Organizational Commitment among Clinical Dental Hygienists

  • Lee, Kyeong-Jin;Kim, Young-im
    • Journal of dental hygiene science
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    • v.19 no.1
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    • pp.60-66
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    • 2019
  • Background: This study aimed to provide basic data to establish a foundation for efficient operation of the organization by assessing the effects of self-efficacy and job stress (measured by self-efficacy, job demand, and job autonomy) on organizational commitment among clinical dental hygienists. Methods: This was a cross-sectional survey study that used a self-administered questionnaire to collect data. After institutional review board approval, a survey was conducted from January to May 2017, targeting dental hygienists working in dental clinics and hospitals. The final 199 questionnaires were analyzed with PASW 18.0 for Windows (IBM Corp.). The data were analyzed using mean and/or standard deviation t-test, one-way ANOVA, and multiple regression analysis. Results: The means for self-efficacy, job demand, job autonomy, and organizational commitment were $55.94{\pm}9.65$, $26.55{\pm}2.29$, $20.24{\pm}3.88$, and $49.49{\pm}8.39$, respectively. Along with self-efficacy, the other factors of organizational commitment among dental hygienists that were statistically significant included job autonomy, mean salary (2,500~2,990 thousand Korean won [KRW] and ${\geq}3,000$ thousand KRW), and employee welfare (good), which are sub-areas of the surface acting. In other words, it was found that the higher the mean salary, the better the employee welfare, the higher self-efficacy, and the higher the organizational commitment, and the explanatory power of the model was approximately 42.1%. Conclusion: These results suggest that the higher the self-efficacy, job autonomy, mean salary, and employee welfare, the higher the organizational commitment. In order to improve job demand among dental hygienists, it is necessary to establish an effective plan to improve job welfare, self-efficacy, and job autonomy.

Effects of The Call Center Counselors' Personal Characteristics and Perceived Organizational Support on Organizational Commitment and Organizational Citizenship Behavior (콜센터 상담사들의 개인특성과 조직후원인식이 조직몰입, 조직시민행동에 미치는 영향)

  • Noh, Hyun-Woo;Han, Kyung-Il
    • Journal of Digital Convergence
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    • v.11 no.7
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    • pp.123-133
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    • 2013
  • This study is to establish the effect of the call center counselors' personal characteristics and perceive organizational support(POS) on their organizational commitment and organizational citizenship behavior(OCB). through survey targeting 290 call center counselors in Seoul. Accordance with these conclusions, Self-esteem, Self-efficacy except Emotional Intelligence were positive(+) influence on Organizational Commitment. and Emotional Intelligence, Self-esteem, Self-efficacy were positive(+) influence on OCB. Also Self-esteem and Organizational Commitment, OCB were full mediation on POS And Self-efficacy and Organizational Commitment, OCB were part mediation on POS. This result implies call center needs the approach method and different perspectives to increase the degree of call center counselors' organizational commitment.

Effects of Self-efficacy, Career Plateau, Job Embeddedness, and Organizational Commitment on the Turnover Intention of Nurses (간호사의 자기효능감, 경력정체, 직무착근도 및 조직몰입이 이직의도에 미치는 영향)

  • Kim, Yumi;Kang, Youngsil
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.5
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    • pp.530-541
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    • 2015
  • Purpose: This study was designed to construct a structural equation model and identify the effects and relationships of self-efficacy, career plateau, job embeddedness, organizational commitment and intent to turnover for nurses. Also, an attempt was made to derive a hypothetical model from these factors and to verify whether the model has validity as a means of explaining and anticipating turnover intention of nurses. Methods: Data were collected from six randomly selected hospitals: a university hospital located in J city, Kyungnam and five general hospitals located in two cities (cities B and C), each having 400 to 720 beds. Also, 318 nurses were surveyed. Data were analyzed using SPSS 21.0 and AMOS 18.0 program. Results: Job embeddedness and organizational commitment were identified as the most likely paths to turn over intention. Also, organizational commitment had the highest direct effect on turnover intention followed by job embeddedness and then self-efficacy, but career plateau had an indirectly effected turnover intention. Conclusion: As turnover intention was found to be greatly affected by organizational commitment and job embeddedness, methods to improve organizational commitment and job embeddedness should be actively developed to reduce turnover intention among nurses.

A Study on the Turnover Intention of Hospital Employees (의료기관 종사자의 이직의도에 관한 연구)

  • Lee, So-Yean;Lee, Jeong-Won
    • The Korean Journal of Health Service Management
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    • v.12 no.4
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    • pp.115-126
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    • 2018
  • Objectives : The purpose of this study was to verify the hypothetical models composed of elements that affect turnover intention of hospital workers. Methods : From four random hospitals, 330 questionnaires were collected. Statistical analysis was done using IBM SPSS, AMOS 22.0. Results : Self-esteem had a positive effect on intrinsic job satisfaction. Self-efficacy had a positive effect on intrinsic and extrinsic job satisfaction. Job satisfaction had a positive effect on the organizational commitment, and negative effect on the turnover intention. Organizational commitment had a negative effect on the turnover intention. Conclusions : This research found that Self-esteem and Self-efficacy affect turnover intention through Job satisfaction and organizational commitment. Therefore, we should implement policies and administration to maximize self-esteem and self-efficacy.

Self Efficacy, Organizational Commitment, Customer Orientation and Nursing Performance of Nurses in Local Public Hospitals (지방의료원 간호사의 자기효능감, 조직몰입, 고객지향성 및 간호업무성과)

  • Oh, Hee Sook;Wee, Hwee
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.5
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    • pp.507-517
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    • 2016
  • Purpose: The local public hospitals in Korea are regarded as institutions that must consider the provision of good quality public health services, as well as profitability. Therefore it is important to improve nursing services to produce positive change in local public hospitals. This study was done to examine the relationships between self efficacy, organizational commitment, customer orientation and nursing performance for nurses in local public hospitals. Methods: For this study, 5 of 34 institutions were selected through random sampling: and 134 nurses working in local public hospitals were selected. Data were collected from March 28 to April 8, 2016 using self-report questionnaires. Collected data were analyzed using independent t-test, one-way ANOVA, $Scheff{\acute{e}}$ test, Pearson correlation coefficient and multiple regression with SPSS/WIN 18.0. Results: The major findings are summarized as follows: (1) There were significant positive correlations between self efficacy, organizational commitment, customer orientation, and nursing performance. (2) The factors affecting nursing performance were self efficacy, organizational commitment, and customer orientation, in that order, and these variables explained 57% of nursing performance. Conclusion: Administrators in local public hospitals should use the results of this study to develop a strategy for improving nursing performance.

The Relationship among Self Efficacy, Emotional Labor, Organizational Commitment and Job Satisfaction of Medical Tourism Employees (자기효능감, 감정노동, 조직몰입 및 직무만족의 관계 : 의료관광종사원을 대상으로)

  • Moon, Sang-Ki
    • Korea Journal of Hospital Management
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    • v.23 no.3
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    • pp.39-51
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    • 2018
  • The purpose of this study is to find out the relationship among self-efficacy, emotional labor, organizational commitment and job satisfaction of medical tourism employees. This survey was conducted from March 2 to March 31, 2018 and targeting medical tourism employees who work at hospitals, travel agencies, medical tourism agencies and consulting firms in Seoul. 282 questionnaires were analyzed using SPSS 12.0 and AMOS 18.0. The result of this study is as follows. First, self-efficacy positively influenced on emotional labor and organizational commitment. Second, self-efficacy positively influenced on all job satisfaction factors as like job itself satisfaction, salary/promotion satisfaction and relationship satisfaction. Third, deep acting factor of emotional labor positively influenced on job itself satisfaction and relationship satisfaction. Forth, job itself satisfaction and relationship satisfaction positively influenced on organizational commitment. These research findings can be summarized as follows. Medical tourism employees of hospitals, travel agencies, medical tourism agencies and consulting firms have to be supported greatly to improve their own job competency and job qualifications. Second, medical tourism organizations try to understand the real emotion of medical tourism employees when they are dealing with medical tourists. Third, medical tourism employees have to be recognized their job performance and provided suitable incentives for the results. The findings of this study provide practical implications about strategical human resource management of medical tourism agencies. Moreover, it will be useful for hospitals and government officials to establish a management framework in medical tourism industry.

The Mediating Effects of Self-Efficacy and Organizational Commitment in the Relationship between Emotional Labor, Occupational Stress and Depression in a Call Center Counselor (콜센터 상담원의 감정노동, 직무스트레스와 우울과의 관계에서 자기효능감, 조직몰입의 매개효과)

  • Baek, Jong-Tae;Lee, Hu-Yeon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.10
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    • pp.290-299
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    • 2018
  • This study was conducted to clarify the mediating effects of self-efficacy and organizational commitment on the level of depression associated with emotional labor and occupational stress of call center representatives. The survey subjects were 486 representatives working in four call centers in D city. Data collection was conducted using structured, self-addressed questionnaires from January 5th to 25th, 2017. The results showed that the depression level of the representatives was significantly higher in the emotional labor and occupational stress groups and higher in the low self-efficacy and organizational commitment groups. The correlations between variables revealed a positive correlation between depression, emotional labor, and occupational stress, but a negative correlation between self-efficacy and organizational commitment. Path model analysis revealed that emotional labor and occupational stress had positive effects on depression, while self-efficacy and organizational commitment was negatively influenced. In addition, self-efficacy and organizational commitment had a mediating effect on emotional labor and depression, while organizational commitment had a mediating effect on occupational stress and depression. Therefore, to reduce the depression level of call center representatives, it is necessary to reduce the emotional labor and occupational stress factors, as well as to have a mental health mediation plan to increase self-efficacy and organizational commitment.

The Effects of self-leadership, self-efficacy, and organizational commitment on safety Management activities in clinical nurses' (임상간호사의 셀프리더십, 자기효능감, 조직몰입이 안전관리활동에 미치는 영향)

  • Eun-Hee Park
    • Journal of Digital Policy
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    • v.2 no.3
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    • pp.9-15
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    • 2023
  • This study is a descriptive survey study for nurses in general hospitals to understand the effects of self-leadership, self-efficacy, and organizational commitment on safety management activities. The subjects of the study were nurses at three general hospitals located in G City. An online survey was conducted in consideration of the COVID-19 pandemic situation. Data collection was from August 20 to August 30, 2021. As a result of the study, self-leadership (r=.618, p<.001), self-efficacy (r=306, p<.001), organizational immersion (r=0518, p<.001) showed a positive correlation with safety management activities. In addition, self-leadership, self-efficacy, and organizational commitment explained 38.2% of safety management activities (F=20.478, p<.001). Therefore, it would be helpful to provide regular leadership education and self-efficacy education to increase patient management activities of general hospital nurses. In addition, if a positive work environment, legal standards for nurse work, and an appropriate compensation system are established to improve organizational commitment, it will have a positive effect on environmental safety management activities.

The Prediction Factor on Organizational Commitment of the Nurse (간호사의 조직몰입 예측요인)

  • Moon, Sook-Ja;Han, Sang-Sook
    • The Journal of Korean Academic Society of Nursing Education
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    • v.15 no.1
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    • pp.72-80
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    • 2009
  • Purpose: This study was designed to identify the prediction factors that influence nurses' organizational commitment. Method: The sample of this study consisted of 526 full-time nurses randomly picked at 19 general hospitals in Korea. The data was analyzed by computer using SPSS 15.0 for Pearson's correlation coefficient, and multiple regression analysis. Result: 1) According to general characteristics, nurses' organizational commitment levels among the sample were significantly different in age, religion, social status, marital status, clinical career, and department satisfaction. 2) Level of nurses' organizational commitment was average 2.70, job satisfaction 2.91, burnout 3.03, empowerment 3.36, autonomy 2.93, and self-efficacy 3.51. 3) Nurses' organizational commitment had significant positive correlations with job satisfaction, empowerment, self-regulation, social support, self-efficacy, clinical career, and personnel movement experience. On the other hand, it had significant negative correlations with occupational stress, burnout, and age. 4) The prediction factors which influence Nurses' organizational commitment were job satisfaction($\beta$=.405), burnout($\beta$=-.282), self-regulation($\beta$=.171), clinical career($\beta$=.135). These factors were approximately 49.6% reliable in explaining nurses' organizational commitment. Conclusion: These results can be used to develop hospitals' management strategies for increasing organizational commitment effectiveness and nursing productivity.

The Effects of Positivity and Family Communication on Organizational Commitment and the Mediating Effects of Self-Efficacy between Them among Long-Term Professional Soldiers (장기복무 직업군인의 긍정성과 가족의사소통이 조직몰입에 미치는 영향과 자기효능감의 매개효과)

  • Kim, Jung-Eun
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.281-290
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    • 2016
  • The purposes of this study were to check the effects of positivity and family communication on organizational commitment among long-term professional soldiers and examine the mediating effects of self-efficacy between them. For those purposes, the study conducted a survey with 241 long-term professional soldiers after getting an approval for cooperation from army, navy, air force, and marine units for research on professional soldiers from Ministry of National Defense in 2015. Collected data were treated with the SPSS 21.0 and AMOS 21.0 programs to analyze the relations. The findings were as follows: first, the organizational commitment of long-term professional soldiers had positive correlations with their positivity, family communication, and self-efficacy. Secondly, the study conducted analysis by taking into consideration all the variables affecting their organizational commitment and found that the fitness of measuring and structural models was good, that their positivity and family communication had positive impacts on their organizational commitment, and that their self-efficacy had partial mediating effects between them. Based on those findings, the study proposed effective implications for the organizational commitment of professional soldiers.