• Journal of Korean Society of Industrial and Systems Engineering
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• v.43 no.1
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• pp.50-60
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• 2020

The omni-channel customer system is the communication system between enterprise and customer via multiple channels such as mail, email, SMS, and mobile. The omni-channel customer system complements each other channel through the integration of each channel. The purpose of this research is to derive key factors and calculate the weights that a financial enterprise considers when adopting the omni-channel customer system. For this research, we analyzed the request for proposal documents used for the omni-channel customer system implementation projects in the financial enterprise. Also, we derived, classified, and stratified the key factors to be considered for the introduction of the omni-channel customer system in the financial enterprise. As a result of analyzing the key factors, customer experience, operations, and security were identified as the components of the top category in introducing the omni-channel customer system in the financial sector. Furthermore, the weight for each key factor was calculated by using ANP. As a result of ANP, operations, customer experience, and security were important in order. Also, the degree of easiness for connecting with other systems and the various abilities for representing the contents of the omni-channels were derived as the important key factors.

• The Journal of Korean Academic Society of Nursing Education
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• v.24 no.4
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• pp.315-325
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• 2018

Purpose: This study aimed to explore and describe the school life experience of male nursing students reinstated at school after military service. Methods: The participants in the current study were 20 male nursing students from three universities. The data were collected in focus group interviews, and an inductive content analysis was performed on the data obtained from six focus groups. Results: The content relating to the school experience of the participants was categorized into four themes: making a new start, facing challenges, trying to find one's place, and confusion about one's professional identity. Conclusion: Nursing education in Korea needs to be reconsidered, as it adheres to a gender-stereotyped identity. This study provides implications for improving the content and quality of nursing education.

• The Korean Journal of Community Living Science
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• v.22 no.4
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• pp.637-653
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• 2011

Over the last 20 years, women's development has been ambiguous. According to Freud, the mother-daughter relationship has been considered as an essential component of women's development. This study investigated how the mourning experience from daughters who were separated from their mothers by death offers any meaningful idea to women's life. For Hermeneutic phenomenology, researchers collected data from three women who have lost their mothers through in-depth interviews and drawing pictures with each of them. As a result, this study found that daughters started to fight with their mothers' death from the moment when they were informed. They also experienced a symbolic death until the moment of their mothers' death and even after the confirmation of their mothers' death. Daughters experienced symbolic death, both emotionally and physically as well as familiar experiences with their mothers through the repeated confirmation of death. However, these experiences encouraged daughters to adapt to the reality that was the absence of their mothers through the processes such as "Reflection," "Living in the Center of My life," and "Another Embrace." Through this new perspective, attempts, and relationships, daughters form a new identity and experience 'rebirth'. These daughters' changes were paradoxically strengthened through their resistances towards changes of reformation of themselves.

• Journal of The Korean Association For Science Education
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• v.21 no.4
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• pp.745-756
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• 2001

This paper is about interactional characteristics of a middle school student's conceptual ecology in the context of conceptual change. A case study in this paper shows that: (1) there is interacted with three characteristics(conceptions, past experience, and explanatory coherence) within conceptual ecology; (2) the interactional characteristics of conceptual ecology have significant affects on the difficulties of conceptual change. Implications of this case study are that: (1) teaching for conceptual change should start at the certain site related to subject-matter task within students' conceptual ecology; (2) Students' inconsistent explanations could be used as the clue of conceptual change; (3) Past experience is the important area of conceptual ecology research for understanding learners.

• Perspectives in Nursing Science
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• v.17 no.1
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• pp.40-48
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• 2020

Purpose: This study aimed to describe the empowerment experience of mentally ill persons providing peer support. Methods: Three peer supporters were recruited. A small group interview was conducted with peer supporters in November 2018. The transcribed data were analyzed using a qualitative case study. Results: Three primary themes and seven sub-themes emerged as follows. The first theme is "Personal empowerment," including 1) Remove the sense of helplessness, 2) Be confident, and 3) Establish self-identity. The second theme is "interpersonal empowerment", including 1) Breaking out of isolation and taking an interest in peers, and 2) Assert opinion to family. The last theme was "political empowerment", including 1) Want to legalize "peer support program", and 2) Move to promote "peer support program". Conclusion: Through the activities of peer support, mentally ill persons have diverse empowerment experiences. The results of this study indicated that legislation of the peer support program is necessary to improve their empowerment experience. And it calls for study focusing on the effectiveness and necessity of peer support programs.

• Human Ecology Research
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• v.55 no.2
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• pp.205-219
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• 2017

This study redefines 'consumer privacy attitude and behavior discrepancy' that occurs in the transaction environment that exists between consumer and provider as 'consumer privacy paradox.' In this study, qualitative research was conducted based on grounded theory. This study explored how consumers react to a privacy paradox as well as looked into how to adapt to the negative and positive results that can be generated by the privacy paradox. 'Consumer privacy paradox' is the same as the existing privacy paradox in that consumers can utilize the resources of personal information to consume and benefit from the market environment. However, it differs from previous studies in that it examines the privacy paradox in terms of consumer influence and consumer experience. The results of the study are as follows. First, a paradigm model of the consumer privacy paradox was derived. Second, consumers used three types of strategies to rationalize themselves or maintain indifference or relief to cope with the consumer privacy paradox. Third, the possibility of damage and the responsibility for privacy protection were the mediators of the consumer privacy paradox. Fourth, the 'result' generated by the consumer privacy paradox showed four types of: non-response, satisfaction, commitment to change, and negative emotional experience. Fifth, there is a difference in strategies to respond to the consumer privacy paradox according to consumer types.

• The Korean Journal of Emergency Medical Services
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• v.22 no.1
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• pp.73-82
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• 2018

Purpose: The purpose of this study was to compare the tidal volumes and airway pressures of 3 mask-sealing methods (one hand C-E, two hands C-E, and one hand O-E) for ventilation treatment. Methods: The study subjects were 45 paramedic students. Tidal volume was measured for the three sealing methods by setting a ventilator, connecting it to the masks for 2 minutes, and using Respi-trainer software. Results: Regarding general characteristics, the group of men, in upper grades, and with practical training experience and experience and experience in the implementation of bag-valve-mask ventilation provided higher tidal volumes. Regarding physical characteristics, larger hands and greater grip strength correlated with higher tidal volume. Two hands C-E generated the highest tidal volume of $483.78{\pm}34.14mL$, one hand O-E generated $449.59{\pm}51.09mL$ and one hand C-E generated $394.31{\pm}68.95mL$. Conclusion: Means of tidal volumes were statistically significantly different based on mask sealing methods (p<.001). Two hand C-E was performed by the two-persons task and was suggested as the most effective method. For the one-person task, one hand O-E was the more effective method compared to the previous one hand C-E.

• Women's Health Nursing
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• v.15 no.2
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• pp.121-129
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• 2009

Purpose: The purpose of this study was to examine the effect of the yoga during pregnancy on the maternal weight, delivery experience and infant birth weight. Method: The nonequivalent control group pre test-post test design was used. The participants were the healthy pregnant women, whose pre-pregnancy BMI was normal, gestational period was more than 20 weeks. The final sample consisted of 21 mother-infant dyads for experimental group and 20 dyads for control group and who agreed to participate in this study. Data were collected from February I st to December 15th, 2006. The Qi exercise prenatal program was carried out for 90 minutes a day, 2 times a week for 12 weeks. The data were analyzed using SPSS 16.0 Program. Result: The degree of maternal weight gain(p<.001), labor pain(p<.001), discomfort after delivery(p<.001) and infant's birth weight(p<.00I) were significantly different between two groups. Conclusion: The yoga during pregnancy managed weight gain of mothers. Therefore, this study suggests that yoga during pregnancy to promotes stabilization can be beneficial for maintaining healthy weight, decreasing labor pain and discomfort after delivery for pregnant women and increasing infant's birth weight.

• Journal of the Korea Safety Management & Science
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• v.14 no.4
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• pp.137-145
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• 2012

This study was planned to analyze the effect of the types of employment on work-related injury experience. The types of employment may have influenced on working conditions including the exposure to risk factors. Korean Working Conditions Survey have collected the various working conditions as household survey with structured questionnaire. The probability of work-related injury of self-employed is more than that of regular worker. But there is no difference of probability of work-related injury experience between regular and irregular worker controlled by general characteristics and the exposure to risk factors. Authors have found that the type of employment have indirect effect on work-related injury experience via the exposure to risk factors. The result of this study may be heuristic one because of data limitation as cross sectional survey data. In future, well designed survey data can evaluate the effect of the type of employment on safety and health status.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.3
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• pp.171-193
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• 2019

The purpose of this study is to investigate how contract teacher librarians and contingent librarians working in school libraries experience burnout, and to provide basic data that will serve as a reference guide for finding counter measures. In order to achieve the purpose of the study, 100 librarians (teachers) from the school library in Seoul & Gyeonggi Province were surveyed to investigate how their societal characteristics, working environment and conditions, psychological state affect their burnout. As a result, school librarians (teachers) felt almost no burnout, but the most influential factor was self-esteem. In addition, the satisfaction with the compensation system was less than average, and there was a need for improvement.