• 한국콘텐츠학회논문지
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• 제19권11호
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• pp.80-91
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• 2019

본 연구의 목적은 K-MOOC 활용에 대한 만족도 및 지속이용의도에 영향을 미치는 요인이 무엇인지를 분석하는 것으로, 이를 위해 실제 K-MOOC을 비교과 교육과정으로 활용하는 수도권의 한 대학을 대상으로 사례 연구를 실시하였다. 총 177명의 학생들이 참여하였으며, 지각된 유용성, 지각된 용이성, 학습동기, 자기주도성, 과제기술적합성의 다섯 가지 요인을 분석하였다. 연구 결과 K-MOOC 만족도 및 이용에 대한 학생들의 인식은 방학보다 학기 중이 더 높았다. K-MOOC 만족도에 영향을 미친 요인은 지각된 용이성과 유용성, 과제기술 적합성이었으며, 지속이용의도에 영향을 미친 요인은 지각된 용이성과 과제기술적합성이었다. 이러한 연구 결과를 토대로 대학에서의 K-MOOC 활용률을 높이기 위해서는 전공 및 교양지식을 향상시키는데 유용한 교과목을 다양하게 개발하는 것이 필요함을 제안하였다. 그리고 개설되는 교과목과 더불어 교과내용의 분량과 주차수를 보다 다양화할 필요가 있으며, 개설시기를 대학의 학기와 맞출 필요가 있음을 제안하였다. 또한 지각된 용이성 요인은 정적인 영향을 주는 요인이기도 하지만 불만 사항으로도 나타나 플랫폼의 안정성이나 모바일 환경에의 적합성 등이 개선될 필요가 있으며, 대학 수준에 적합한 콘텐츠 개발과 학생과의 상호작용을 다양화해야 함을 제안하였다.

• 로봇학회논문지
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• 제18권2호
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• pp.216-224
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• 2023

Guide robots that provide services in public places have recently emerged as a non-face-to-face solution with the spread of COVID-19 and are growing. However, most guide robots provide only the same level of intelligence and the same interaction in different and changing environments. Therefore, its usefulness is limited and customers' interest is quickly lost. To solve this problem, it is necessary to develop social intelligence that can improve the robot's environment and situational awareness performance, and to continuously maintain customer interest by providing personalized and situational services. In this study, we developed guide robot services based on social HRI components that provides multi-modal context-aware. We evaluated service usefulness by measuring user satisfaction and frequency of use of the service through the survey. We analyzed the service quality attributes to identify the differentiating factors of guide robot based on social HRI components.

• 한국콘텐츠학회논문지
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• 제18권4호
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• pp.688-697
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• 2018

본 연구는 도시민들의 귀농귀촌을 유도하고 농촌 정주환경 개선을 위해 시행되고 있는 전원마을 사업의 성과를 분석하고 이를 통해 정책적 시사점을 제시하고자 하였다. 이를 위하여 전원마을 거주자들을 대상으로 12개 항목을 통해 이주 전 중요하게 생각한 것과 이주 후 만족하고 있는 것을 조사하고 'IPA 분석(Importance-Performance Analysis)' 을 통해 향후 전원마을 조성사업의 추진전략을 제시하였다. 이주 전 중요도와 이주 후 만족도가 높은 항목은 '자연환경 및 경관'인 것으로 분석되었다. 반면 이주 전 중요하다고 생각했지만 이주 후 만족도가 낮은 항목은 '대중교통 및 자가용 접근성'과 '도로 및 주자시설'인 것으로 분석되었다. 따라서 향후 전원마을 입지를 결정할 때 자연환경 및 경관과 함께 접근성 측면까지 고려하여 입지가 결정될 필요가 있다. 본 연구는 거주자의 인식에 기반하였다는 것과 설문조사 지역이 한정되어 있다는 한계가 있음에도 불구하고 향후 전원마을 입지선정 및 토지이용계획 수립에 중요한 정책적 함의를 제공하였다.

• 대한치과기공학회지
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• 제34권4호
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• pp.391-402
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• 2012

Purpose: This study was survey on future job vision and its pride (self-esteem) of dental technicians. It also investigates the future vision on their major of job (denture) and its awareness to improve the work environment and enhance their satisfaction towards job and duties. Methods: In order to research job and its duty satisfaction of dental technicians who mainly work at denture part, certified questionnaire was modified and upgraded for its use. Collected documents were used by 'Window SAS 8.0 Program' for analysis. The significance of the test related to the items and its standards has been decided for p<0.05. To find out the differences between choices when choosing career and the duty satisfaction, t-test, one-way ANOVA and two-way ANOVA have been used. Results: Following research findings show: 1. There was high self-esteem towards the job as dental technicians but low in future job vision. 2. It has been found that if satisfaction on their job (dental technician) is high then also their satisfaction on its duty (denture part) is high. 3. The factors that affects mostly on duty satisfaction of denture part are 'the contribution on improving oral cavity of people'(${\beta}$=0.33118), 'The possibility of growth of person's job choices'(${\beta}$=0.30035) and 'person's satisfaction on choosing job'(${\beta}$=0.16069). 4. If there is an increase level on the contribution of improving people's oral cavity, the possibility of growth of person's job choices and the person's satisfaction on choosing job, then there is also high growth in denture part's duty satisfaction. 5. It has been found that if there are more employment histories of denture part, the duty satisfaction of denture part were also high. On the other hand, the more employment history of dental technicians get, the duty satisfaction of their denture part was low. Conclusion: Following research results show that there is high self-esteem towards the job as dental technicians but the vision towards future was low. This shows that there is no bright future on dental technology. Therefore, it is important that not only to improve the work environment and pay rise on dental technologists but also to satisfy them. Various program developments and continuous research are needed to increase satisfaction.

• 정보처리학회논문지D
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• 제18D권3호
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• pp.185-196
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• 2011

최근 보건의료 분야와 정보통신 기술이 접목된 u-Healthcare에 대해 원격진료 제한을 완화하는 의료법 개정안이 입법 예고되면서 u-Healthcare 수요 창출을 위한 비즈니스 모델로 IPTV를 이용한 서비스가 등장하였다. 하지만, 의료서비스에 IPTV 기술을 도입함으로써 환자의 치료방법의 개선, 서비스 질의 향상, 치료의 효용성 증가 등의 많은 이점들이 예상처럼 도입되고 있지 못하고 있는데, 이는 아직 정비되지 않은 법, 제도적 환경뿐만 아니라 사용자 수용 연구를 통한 전략 마련이 부족했음을 인정하지 않을 수 없다. 본 연구는 IPTV를 통해 제공되는 의료서비스를 수용하는데 있어서 연결되는 순차적인 관계를 검증하고, 분석된 결과를 토대로 IPTV 기반 의료서비스의 활성화 방안을 제시하였다. 연구 결과 IPTV 기술 품질의 편의성, 콘텐츠 품질의 완결성, 그리고 Healthcare 서비스 품질이 만족도를 이끌어 내는 주요 요소들로 추출되었고, 전반적으로 IPTV 기술 품질, 콘텐츠 품질, Healthcare 서비스 품질 모두 만족도에 유의한 영향을 미치는 것으로 분석되었으며, 본서비스의 만족도는 사용의도에 유의한 영향을 미치는 것으로 나타났다.

• 인터넷정보학회논문지
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• 제12권4호
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• pp.73-91
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• 2011

본 연구의 목적은 u-러닝 환경에서 기존 노트북에 비해 태블릿의 수용이 적합한지 그 특성 및 환경을 비교하고자 함에 있다. u-러닝 환경에서 학습자에게 적합한 미디어의 수용이 필요하지만, 현재의 연구들은 기술수용 관련 연구에서 유용성 및 용이성에 영향을 미치는 요인들을 찾고 그 요인들을 충족시키는 방안에 치중하고 있다. 이에 본 연구에서는 u-러닝 환경에서 미디어의 사용에 필요한 속성인 디바이스, 앱(콘텐츠), 사용자, 인프라 등 네 가지 범주를 도출하였으며, Kano 모델 및 IPA 방법론에 이들 네 가지 범주의 속성들을 적용하였다. 본 연구의 결과, Kano 모델을 통해서는 학습자의 전반적 만족도와 선형 관계에 있지 아니한 매력적, 본원적 품질을 파악하게 되었으며, IPA 분석을 통해서는 학습자들이 중요시 여기는 항목들이 충족되고 있는지 알게 되었다. u-러닝 환경에서 신 미디어의 수용은 개별 속성에 대한 만족도뿐만 아니라 상대적 중요성을 높이는 것이 중요함을 제시하였다.

• 인터넷정보학회논문지
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• 제21권5호
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• pp.87-95
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• 2020

Highly competitive environment has been forcing e-commerce industries to seek strategies to achieve competitive advantages. Mobile payment is a kind of service that allows mobile phone user to easily and conveniently initiate payments and transfer funds using their mobile phone anytime, and anywhere. This study is designed to identify factors that affect the intention of continued use of mobile payment services between users in Korea and Laos. As a result, first, in the case of Korean consumers, system quality, information quality and service quality were shown to have a positive effect on trust and satisfaction. In addition, trust and satisfaction were shown to have a positive effect on continuance intention. Second, in the case of Laotian consumers, system quality and service quality were shown to have a positive effect on trust, and system quality and information quality were shown to have a positive effect on satisfaction. In addition, trust and satisfaction were shown to have a positive effect on continuance intention. The study has its implications by analyzing factors affecting the continuance intention with the comparison of the customers from a developed nation and a developing nation, providing a direction of development for developing competitive advantages for those in development. For the developed, the study provides a guideline of what to modify and supplement in cases of entering the markets of developing nations.

• Asia pacific journal of information systems
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• 제20권1호
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• pp.101-125
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• 2010

This paper uses the status inconsistency theory to identify factors related to team members' (dis)satisfaction with the composition of virtual IT project teams in order to predict their turnover intentions. Our approach is based on the premise that virtual teams, although increasingly popular among global organizations, create an environment replete with cultural and functional diversity. Yet, a paradox exists: increasing diversity in virtual teams maximizes the creation and use of organizational knowledge while simultaneously increasing dissatisfaction and turnover. This is a critical issue in the formation and management of virtual teams. Therefore, we investigate how team members' perceptions of differences among themselves (i.e. foreignness) impact the stability of team membership, leading to what we describe as a 'liability of foreignness.' Findings indicate that a member's perception of foreignness has a detrimental effect on satisfaction with his or her team members while satisfaction is likely to decrease turnover intention. This may be an implication that managers need to maintain a balance in order to discourage member turnover and the loss of key players.

• Asia pacific journal of information systems
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• 제25권1호
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• pp.25-60
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• 2015

Use cases are commonly used to represent customer requirements during systems development. In a large software development environment, finding relevant use cases from a library of past or related projects is a complex, error-prone and expensive task. This study proposes an ontological methodology to support use case retrieval in an interactive manner. The architecture of a prototype system that implements this methodology is presented. To evaluate whether the proposed approach can provide satisfactory results to users, this study develops a research model and hypotheses based on interaction theory. These hypotheses are empirically tested using a laboratory experiment which controls information filtering and perceived interaction. Our study suggests that a system which interacts with a user intelligently reduces cognitive load and increases self-efficacy and satisfaction.

• 한국디지털건축인테리어학회논문집
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• 제1권1호
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• pp.24-30
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• 2001

This study conducts a questionnaire with undergraduate students in the Dept. of Architecture who will lead the architectural field in future, examines environment and perception of CAD in their home and universities and aims at supplying the data required for setting CAD educational index and building its use environment, and it could obtain the following results. Individual CAD environment of undergraduate students in the Dept. of Architecture reach a considerable level in hardware part, but they don't have the same level in software part as the hardware and use illegal copy programs. It is shown that they spend their time in using CAD for five to eight hours a week and its main purposes are to perform a project related to architectural design or make report requiring drawing. Major places using CAD are CAD room in university or public PC room equipped with CAD compared to their own houses and most of them have a negative recognition of the convenience of its use. Their satisfaction with CAD use is considerably high and when they submitted their assignments of architectural design project by means of CAD, they had a positive evaluation from their professors and they have such hopes that 'Korean Support Strengthening', 'lowering price through version supply for students' and 'diversification of design symbol' in CAD S/W, and especially, most of respondents have an intention to purchase the original goods when version only for students will be marketed in future. Accordingly, for a qualitative improvement of CAD environment for undergraduate students in the Dept. of Architecture, universities must be equipped with the various types of CAD S/W and Applications and students' opportunity to access them should be increased. In addition, a method which can enhance using convenience of CAD room and PC room is required and CAD related S/W developers must market the version for students which consider the reality of undergraduates in Korea properly with an appropriate price level in order to settle a sound S/W culture.