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Effects of Neonatal Hearing Screening Program (NHSP) Information on Parental Satisfaction (신생아 청각선별검사 프로그램에 관한 정보제공이 부모 만족도에 미치는 영향)

  • Ahn, Hyun-Sook;Cho, Soo-Jin
    • Phonetics and Speech Sciences
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    • v.1 no.2
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    • pp.51-59
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    • 2009
  • This study was designed to investigate the effects of neonatal hearing screening program (NHSP) information on parental satisfaction with the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Program (PSQ-NHSP) by Mazlan et al. (2006). The PSQ-NHSP consisted of four aspects including: information, personnel in charge of the hearing test, appointment activity, and overall satisfaction in the neonatal hearing screening program. A total of 106 parents (50 in the experimental group and 56 in the control group) participated in this study in one general hospital and two delivery clinics. The fifty parents in the experimental group received information and counseling with educational materials before filling out the PSQ-NHSP, but the fifty-six parents in the control group did not receive any counseling or education materials before completing the PSQ-NHSP. The PSQ-NHSP demonstrated excellent internal consistency reliability (σ=0.914). The results of the study were as follows. First, the overall satisfaction (3.77±0.81) and personnel in charge of hearing test (3.52±0.79) aspects showed higher rates of satisfaction than the appointment activity aspect (3.51±0.80) for total subjects. Second, the overall parental satisfaction rate of the experimental group (4.15±0.50) was significantly higher than that of the control group (3.09±0.53) in all items. Lastly, thirty-two participants (30%) made at least one comment in response to the open-set items. A total of 29 comments were related to satisfaction with participating in the NHSP and II comments were related to dissatisfaction. In conclusion, to improve parental satisfaction it is important to provide parents with education and information about the NHSP before the test. In addition, PSQ-NHSP was found to be a useful instrument for identifying the benefits and shortfalls of the NHSP.

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Comparison of the Satisfaction of KAOMPT Clinical Education Program Recent Three Years (대한정형도수물리치료학회 연수강좌 연도별 강의만족도 비교분석)

  • Kim, Young-min
    • The Journal of Korean Academy of Orthopedic Manual Physical Therapy
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    • v.22 no.2
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    • pp.21-27
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    • 2016
  • Purpose: The system of clinical education program of Korean academic of orthopedic manual physical therapy (KAOMPT) was changed in 2014. The purpose of this study was to compare the level of satisfaction of clinical education program in KAOMPT before and after the new program. Methods: The subjects of this study were consisted of the physical therapist who participated the education program of KAOMPT from 2013 to 2015. 7687 structured questionnaires were divided in the courses and analysed. Results: There were significant differences of level of satisfaction of introduction course (p<.05), cervico-thoracic course (p<.001), lumbo-sacral course (p<.001), upper extremity course (p<.001), lower extremity course (p<.001), and advance course (p<.001) for three years. The satisfaction of introduction course was decreased in 2014 than 2013, but it was restored in 2015. The satisfaction of cervico-thoracic course was decreased in 2014 than 2013, but it was increased in 2015 than in 2013. The satisfaction of lumbo-sacral course in 2014 was decreased than in 2013, but it was restored in 2015. The satisfaction of upper extremity course in 2014 was increased than in 2013, but it became same level with 2013 in 2015. The satisfaction of lower extremity course in 2014 was increased than in 2013, and it was maintained same level in 2015. The satisfaction of advance course in 2014 was decreased than in 2013, and it is maintained same level in 2015. Conclusions: The level of satisfaction of clinical education program was decreased in 2014, but it became same or higher level with 2013 in 2015. It is assumed that the new clinical education program of KAOMPT was established completely in 2015.

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Analysis of Trainee's Characteristics & Satisfaction on Education for Return to the Farm and Rural in Jeju (제주지역 귀농.귀촌 교육 참여자 특성 및 교육 만족도 분석)

  • Ko, Sang-Hwan;Kim, Dong-Hyun
    • Journal of Agricultural Extension & Community Development
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    • v.18 no.4
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    • pp.983-1010
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    • 2011
  • The purpose of this study was to examine the implication for the return farm and rural training program through the analyzed trainees' satisfaction and general characteristics. This study polled 89 trainees who presented the Return farm and rural training program by Jeju Agricultural Research and Extension Service. and the results of analysis are as follows. First, trainees' general characteristics appeared very various at an age structure, stage and type of return farm and rural. Second, the overall satisfaction level for the training program was normal but it was different according to the trainees' general characteristics, stage and type of Return farm and rural. This result was due to the unilateral training program. Consequently, it required a lot of efforts for the improvement of satisfaction through reflecting the trainees' properties in the training plan.

The Effects of 'Hands-on Science Class at School' Program on Participants' Scientific Attitudes, Interest and Satisfaction ('학교로 가는 생활과학교실' 프로그램이 참여자의 과학적 태도, 흥미도, 만족도에 미치는 영향)

  • Kim, Eun-Ju;Jang, Shin-Ho
    • Journal of Korean Elementary Science Education
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    • v.28 no.4
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    • pp.495-506
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    • 2009
  • The purposes of the study were to examine the effect of 'Hands-on Science Class at School' program on students' scientific attitude and interest, and to investigate the satisfaction differences by students, lecturers, and local operating organizations respectively. For this study, 1,054 students from 1st to 6th grade participated in the national-wide survey, while they engaged in the program activities during 3 months. 496 students participated in scientific attitude test and 558 students answered to scientific interest test. For the program satisfaction survey, 689 out of 1,054 students, 363 lecturers and 55 local operating organizations also participated. The data show that 'Hands-on Science Class at School' program gave positive influences on students' scientific attitude improvement. The program also had considerable effects on increasing students' interest toward science as well. The satisfaction survey results showed that students' satisfaction with the program was significantly higher than lecturers'. The educational implications are discussed.

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The Relationship of Elementary After-school Physical Activity Program Satisfaction on Commitment and Intention of Continuing Involvement (초등학교 방과 후 신체활동 프로그램 만족이 몰입 및 지속적 참여의도에 미치는 관계)

  • Woo, Jung-Wook;Mun, Sun-Ho
    • Journal of Fisheries and Marine Sciences Education
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    • v.27 no.1
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    • pp.29-40
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    • 2015
  • This study analyzed the relationship of elementary after-school physical activity program satisfaction on commitment and intention of continuing involvement. Of the subjects residing in the P City to participate in after-school physical activity program for elementary school students in using convenience sampling, 228 people were sampled. This research made a frequency analysis and reliability analysis of the obtained data using SPSS 17.0 program while making a correlation analysis, confirmatory factor analysis and structural equation model analysis using AMOS 7.0. were also used. Research results are as follows. First, the satisfaction of the leaders had influenced on the commitment. second, the satisfaction of the facility had influenced on the commitment. third, the satisfaction of the leaders hadn't influenced on the intention of continuing involvement. fourth, the satisfaction of the facility hadn't influenced on the intention of continuing involvement. fifth, the commitment had influenced on the intention of continuing involvement.

The Evaluation of an Education Program for the Marital Relationship Enhancement of a Newlywed Couple : With a Focus on an Education Program for Newlywed Couples at a Healthy Family Support Center (신혼기 부부관계 향상을 위한 교육 프로그램 효과성 검증 : 건강가정지원센터 신혼기 부부교육 프로그램을 중심으로)

  • Park, Su-Sun
    • Journal of Families and Better Life
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    • v.31 no.1
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    • pp.85-98
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    • 2013
  • The goal of this study is to evaluate the effectiveness of a program which can improve the marital satisfaction of newlywed couples. The program was practiced once a week for 4 weeks at K healthy family center and each session lasted for 100 minutes. The participants of the program were 5 newlywed couples who desired to increase their relationship and marital satisfaction. In order to investigate the effectiveness of the program, we used the Wilcoxen signed rank test. The results of the analyses, showed that there were significant differences of increases in the areas of the newlywed couples' marital satisfaction, communication efficiency, conflict coping strategies, and self-esteem. In conclusion, the effectiveness and utilization of the program were confirmed. Also, it was verified that the program can be an important tool for strengthening healthy family functioning through a study on newlywed couples in the field of community-based family work practice.

Operating conditions and satisfaction in a clinical training program for 119 emergency medical technicians (119구급대원의 병원 임상수련 운영 실태 및 만족도)

  • Oh, Hyeon-Hwan;Choi, Eun-Sook
    • The Korean Journal of Emergency Medical Services
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    • v.19 no.2
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    • pp.99-115
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    • 2015
  • Purpose: This study aimed to provide basic data for clinical training program development by analyzing the operating conditions and satisfaction in a clinical training program for 119 emergency medical technicians (EMTs) in South Korea. Methods: Data from 84 EMTs were collected on June 19, 2014. We administered a 64-item questionnaire about operating conditions and satisfaction in the clinical training program, and analyzed data (SPSS v 21.0). Results: The degree of performance in the field, importance of the item in the field, and level of difficulty were 3.36, 4.23, and 3.21, respectively. In the number of times that an item was directly performed according to the subjects' general characteristics a statistically difference in sex (p = .000), duty (p =.021), and total working time of trainees (p = .002). The subjects' total satisfaction score was 3.77. The difference in satisfaction according to the subjects' characteristics was a statistically significant in terms of sex (p = .016) and clinical training area (p = .005). Conclusion: A more efficient training system for hospital clinical training courses should be developed. The operation condition analyzed in this research may contribute to the improvement of the performance of EMTs.

Establishing Employee Support Program for Foreign Laborers at Company Level by Improving Working Life Condition (외국인 근로자의 취업생활 만족도 제고를 통한 기업 내 정착지원방안)

  • Jeong, Jae-Hoon;Oh, Ju-Yeon
    • Journal of the Korea Safety Management & Science
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    • v.14 no.2
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    • pp.265-276
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    • 2012
  • The purpose of this study is to draw employee support program at the company level through field survey of foreign laborers' satisfaction level of working life. To analyze the factors that determine working life satisfaction, regression analysis was conducted. Satisfaction level of working hours(t=2.469), living environment(t=2.140), post offices/banks (t=3.024) showed a statistically significant. Also these variables, working hours, living environment, post office/banks are verified to be very important for improving the level of their working life. Through these findings we can understand that employee support activities, providing user-guide of bank and post office, compliance with standards for working hours, improvement of the living conditions (accommodation, meals, etc.), the leisure time program support, the children care support and active utilization of foreign workers and strengthen the educational program, are necessary to improve the satisfaction level of foreign laborers' working life in Korea. It is recommended that managers need to recognize that careful consideration of living and working condition could contribute to stable settlement and increase working life satisfaction for the foreign workers at company level.

Factors Affecting Online Purchase Decision, Customer Satisfaction, and Brand Loyalty: An Empirical Study from Indonesia's Biggest E-Commerce

  • HARTANTO, Nico;MANI, La;JATI, Mustika;JOSEPHINE, Ruth;HIDAYAT, Z.
    • Journal of Distribution Science
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    • v.20 no.11
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    • pp.33-45
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    • 2022
  • Purpose: The development of online shopping trends in Indonesia is increasing, and Tokopedia is becoming one of the most popular e-commerce websites. The purpose of this study is to obtain empirical evidence whether mobile shopping, customer review, perceived credibility, and Korean celebrity endorsement affect online purchase decision, whether online purchase decision affects customer satisfaction, and whether customer satisfaction affects brand loyalty of customers in Tokopedia e-commerce. Research Design, data and methodology: Quantitative survey with data was collected using an online questionnaire with sample characteristics were Tokopedia customers who lived in Jakarta by 385 samples using the purposive sampling method, and data analysis was conducted using the Smartpls application program version 3.0. Results: Mobile shopping, customer review, and perceived credibility had positive effects on online purchase decision at Tokopedia in Jakarta. However, Korean celebrity endorsement did not have a positive effect on online purchase decision at Tokopedia in Jakarta. Furthermore, online purchase decision had a positive effect on customer satisfaction at Tokopedia in Jakarta, and customer satisfaction had a positive effect on brand loyalty at Tokopedia in Jakarta. Conclusions: This study proposes significant implications for maintaining customer relationships to achieve purchasing decision, customer satisfaction, and brand loyalty in the e-commerce industry.

Effects of a Pruritus Intervention Program on Pruritus and Sleep Satisfaction for Hemodialysis Patients (가려움증 중재 프로그램이 혈액투석환자의 가려움증과 수면에 미치는 효과)

  • So, Hyang-Sook;Kim, Ae-Yeong;Kim, Eun-A
    • Journal of Korean Academy of Nursing
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    • v.37 no.4
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    • pp.467-477
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    • 2007
  • Purpose: The purpose of this study was to analyze the effects of a pruritus intervention program on pruritus and sleep satisfaction in patients undergoing hemodialysis. Method: This study was designed for a nonequivalent control group repeated measures quasi-experimental study. Hemodialysis patients were recruited from a kidney center at a university hospital located in G city, Korea. The subjects consisted of 43 patients 21 for the experimental group and 22 for the control group. The 2-week pruritus intervention program was given to the experimental group only. An analytical survey was done before and after the pruritus intervention program. Result: There was a significant decrease in pruritus and increase in sleep satisfaction in the experimental group compared to the control group. There was significant improvement in clinical symptoms and sleep satisfaction after completing the pruritus intervention program in the experimental group. Conclusion: Pruritus intervention program in hemodialysis patients decreased pruritus severity and increased sleep satisfaction, which can be used as an efficient nursing intervention for hemodialysis patients.