• Title/Summary/Keyword: Satisfaction and Needed

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The Relationship between Image of Nurses and Job Satisfaction Perceived by Nurses (병원간호사가 지각하는 간호사 이미지와 직무만족과의 관계)

  • Kim, Se Ryeong;Kim, Yeo Jin;Hong, Se Hwa;Kim, Chung Soon
    • Journal of East-West Nursing Research
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    • v.21 no.2
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    • pp.148-155
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    • 2015
  • Purpose: This study examined image of nurses in relation to their job satisfaction perceived by hospital nurses. Methods: The subjects were 352 registered nurses working in two university hospitals and one general hospital. The data were collected from October 1 to October 30, 2012 using self-report questionnaires. The data were analyzed using the SPSS/WIN 18.0 program. Results: Mean scores for nurses' image and job satisfaction were $3.66{\pm}.44$ and $3.14{\pm}.33$. Significant positive correlation was found between image of nurses and job satisfaction perceived by hospital nurses(r=.515, p<.001). Conclusion: The result indicates that strategic plan for nursing practice is needed for improving nurses' image and job satisfaction perceived by nurses in hospitals.

Effects of Compassion Satisfaction, Compassion Fatigue, Burnout on the Attitude towards Terminal Care among Care Providers in Long- term Care Facilities

  • Oh, Chung-Uk;Kim, Seon-Rye
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.6
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    • pp.115-122
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    • 2017
  • The purpose of this study was to investigate the effects of compassion satisfaction, compassion fatigue, burnout on the attitude towards terminal care among care providers in long-term care facilities. In order to achieve the purpose of the study, data was collected from 126 care providers in long-term care facilities in Chungbuk and Kangwon province. Data were collected with self-administrated questionnaires and analyzed by hierarchical multiple regression. Findings of this study is as follows. Firstly, attitude towards terminal care was positively affected by compassion satisfaction. Secondly, the attitude towards terminal care was negatively affected by compassion fatigue. Thirdly, the attitude towards terminal care was negatively affected by burnout. In conclusion, these findings provide strong empirical evidence for the importance of compassion fatigue, compassion satisfaction and burnout in explaining attitude towards terminal care among care providers in long-term care facilities. Therefore, strategies to decrease compassion fatigue and burnout and improve compassion satisfaction are needed to improve the attitude towards terminal care among care providers in long-term care facilities.

How Does Perceived Wedding Banquet Service Quality Affect on Customer Satisfaction and Loyalty in Korea? (한국의 결혼연회 서비스의 품질이 고객 만족도와 충성도에 어떤 영향을 미치는가?)

  • Hwang, Joo-Young
    • Asia-Pacific Journal of Business
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    • v.11 no.4
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    • pp.135-148
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    • 2020
  • Purpose - The purpose of this study was to find out the relation between wedding banquet service quality, customer satisfaction and loyalty focusing on upscale hotels in Korea. Design/methodology/approach - The primary data was collected through an online questionnaire to test hypotheses and investigate the objectives of the study. 89 questionnaires were collected as valid data to be analyzed. In order to test hypotheses, reliability, validity, correlations and regression analysis were accomplished. Findings - The findings of this study can be summarized as followed. Firstly, as a result of examining the relationship between perceived hotel wedding banquet quality and customer emotional satisfaction. Through this study, the perceived wedding banquet quality does not affect customer satisfaction. Secondly, emotional satisfaction on wedding banquets affects customer loyalty. Thirdly, it is found that the perceived service quality on wedding banquets can affect customer loyalty. Research implications or Originality - With the rise in selecting wedding venues, establishing an effective marketing strategy by practitioners is demanded in order to survive in competitive situations. However, research conducted on wedding banquets is insufficient so far. Therefore, this study was needed to conduct to widen the scope of the study.

Actor and Partner Effects of Health Status, Marital Satisfaction and Self Efficacy on Retirement Preparation of Middle Aged Couples: Actor-Partner Interdependence Model Analysis (중년부부의 주관적 건강상태, 결혼만족도, 자기효능감이 노후준비에 미치는 자기 효과와 상대방 효과: 상호의존모형(APIM) 적용)

  • Jung, Eun Hee;Shin, Sung Hee
    • Journal of Korean Academy of Nursing
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    • v.48 no.2
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    • pp.154-166
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    • 2018
  • Purpose: This study aimed to identify the actor and partner effects of health status, marital satisfaction, and self efficacy on retirement preparation in middle aged couples using the Actor-Partner Interdependence Model. Methods: Participants were 121 middle aged couples living in Seoul, Gyeonggi-do and Daegu City, Korea. All measures were self-administered. The collected data were analyzed using SPSS 20.0 and AMOS 20.0. Results: 1) Wife's self efficacy and marital satisfaction showed direct actor and partner effects on retirement preparation in middle aged couples. Wife's health status showed an indirect actor effect through wife's self efficacy and marital satisfaction on wife's retirement preparation, and showed an indirect partner effect through husband's self efficacy on husband's retirement preparation. 2) Husband's self efficacy and marital satisfaction showed only direct actor effect on retirement preparation. Health status among the husbands showed an indirect actor effect on husband's retirement preparation through their self efficacy and marital satisfaction, and an indirect partner effect through wife's marital satisfaction on wife's retirement preparation. 3) The actor effect size of health status on self efficacy and marital satisfaction was larger among husband's than wife's. Additionally, the partner effect size of health status on self efficacy and marital satisfaction was different between the two groups; however, the actor and partner effect size of self efficacy and marital satisfaction on retirement preparation was the same for husband and wife. Conclusion: The results of this study indicate that nursing intervention strategies for improving self efficacy and marital satisfaction are strongly needed to enhance retirement preparation of middle aged couples in Korean community.

Post-Adoption Behavior : Role of Customer Satisfaction and Customer Loyalty in the Next-Generation Service Upgrading (혁신기술수용 이후 : 차세대 서비스 업그레이드 의향에 대한 서비스 속성만족은 차원과 고객 충성도의 역할)

  • Son, Min-Hee;Han, Kye-Sook
    • Korean Management Science Review
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    • v.26 no.3
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    • pp.79-100
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    • 2009
  • Recently, most tech-based products are of multiple generations, since new-generation products are replacing the older ones as technologies continue to improve. Although, this means that research is needed to examine as much about the role of post-adoption behavior as the missing link between the adoptions of successive generation as first adoption of innovation, there is a dearth of literature explicitly examining consumers' post-adoption behavior, especially in the context of subscription-based service. For the subscription-based services, in spite of the important role of consumer satisfaction, research on the post-adoption behavior can not carefully examine the direct impact of consumer satisfaction on their decision to upgrade by considering usage instead of satisfaction as the missing link between buyers' first adoption and their next-generation adoption. This study identified two types of attribute satisfaction such as basic attribute and core attribute using both literature review and FGI (Focus Group Interview), and tries to investigate how two types of attribute satisfaction has influence on customers' intention to upgrade to the next-generation services. and a moderating role of customer loyalty between attribute satisfaction and intention. The empirical results show that core-attribute satisfaction has a negative influence on customers' intention to upgrade, due to the moderating role of customer loyalty, but it can raise their intention to upgrade next-generation services. However, basic-attribute satisfaction, on the other hand, appears to positively influence both customer loyalty and the intention to upgrade. We also find that the consumer attribute satisfaction is influenced by consumer innovativeness, her perception of service and the usage of each features' type in different ways. Finally, academic and practical implication is made, limitation is clarified and a direction for further studies is suggested.

University Students' Housing Satisfaction of the University Dormitory - Focusing on the Gwangju & Chonnam Area - (대학생의 기숙사 실내공간에 대한 주거만족도 - 광주.전남지역을 중심으로 -)

  • Kim, Mi-Hee;Oh, Ji-Young
    • Journal of the Korean housing association
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    • v.19 no.6
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    • pp.145-155
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    • 2008
  • This study examined the actual use and users‘ satisfaction with the university dormitories in Gwangju and Chonnam and analyse the related variables that affect on them. Self-administered questionnaires were provided to 200 university students from Gwangju and the Chonnam area. The collected data was used to conduct comparative and descriptive statistical analysis: T-test Below are the study findings. Female students express more satisfaction with community affinity than male students in the satisfaction about socio-psychological environment. Students residing in the rooms for 2 persons express more satisfaction with the division of private space with common space, study appropriateness etc. than those residing in the rooms for 4 persons. Students residing in the cluster-type rooms express more satisfaction with the division of private space with common spaces study appropriateness and relationship with other students in other rooms etc. In relation to the room environment, female students express less dissatisfaction with the noise than male students. Students residing in the rooms for 2 persons express more satisfaction with the room size, interior temperature pleasantness, brightness etc. than those residing the in rooms for 4 persons. Students residing in the cluster-type rooms express more satisfaction with the bed size, the condition of interior finishing, interior temperature pleasantness, brightness and interior air pleasantness etc. than those residing in unit-rooms. In relation to common using environment, male students express more satisfaction with the library than female students. And students residing in the rooms for 4 persons and those residing in the cluster-type rooms express more satisfaction with lounge than those residing in the rooms for 2 persons and those residing in the unit-rooms. Organizing the university domitory planning according to the students' demands, based on this study, the change to general function of domitory in sleeping, studying, leisure activity and culture acitivity is needed. Interior environment technical factor of interior air pleasantness and noise should be improved.

Effects of Clinical Nurses' Grit, Social Support, Job Crafting, and Evidence-Based Practice Competency on Job Satisfaction (임상간호사의 그릿, 사회적 지지, 잡 크래프팅, 근거기반 실무역량이 직무만족도에 미치는 영향)

  • Seo, Bo Ram;Kang, Kyoungrim;Park, Kyo Yeon
    • Journal of Korean Clinical Nursing Research
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    • v.30 no.1
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    • pp.54-64
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    • 2024
  • Purpose: This descriptive survey study aimed to examine the effects of grit, social support, job crafting, and evidence-based practice competency on job satisfaction among nurses. Methods: The participants of this study were 211 clinical nurses with experience of more than six months. Data were collected using through an online survey from February 1 to February 17, 2023. The questionnaires was consisted of general characteristics, grit, social support, job crafting, evidence-based practice competency, and job satisfaction. Data were analyzed using descriptive statistics(frequency, percentage, mean, and standard deviation), t-test, ANOVA, Pearson correlation coefficient, and multiple regression analysis with the SPSS/WIN 28.0 program. Results: The average scores of the main variables were 3.08±0.44 out of four for grits, 3.67±0.52 out of five for social support, 4.20±0.64 out of five for job crafting, 4.84±0.71 out of seven for evidence-based practice competency, and 3.72±0.55 out of five for job satisfaction. In the regression model, the factors affecting the nurses' job satisfaction were grit (β=0.66, p<.001) and social support (β=0.11, p=.046), which explained 78.7% of the variance in job satisfaction. Job crafting and evidence-based practice competency were correlated with job satisfaction; however, there was no statistically significant effects of these variables on job satisfaction. Conclusion: Based on the findings of this study, grit and social support showed the most significant effects on the job satisfaction of nurses. Therefore, active support is needed to develop a strategy to improve nurses' grit and to create a supportive work environment, which would be helpful to increase their job satisfaction.

Factors Affecting Job Satisfaction of Cybersecurity Workforce: Focused on the Recent College Graduates (정보보호인력의 직무만족에 관한 연구 : 대졸 초기경력자를 중심으로)

  • Lee, Song-ha;Jun, Hyo-Jung;Kim, Tae-Sung
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.53-68
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    • 2021
  • Many organizations try to hire and retain a well-trained workforce to get their security level of IT assets and networks. However, most academic studies have focused on only how many workforces are needed to keep the secure function. We have to transit to other aspects of cybersecurity HRM studies because well-training workforces are not the problem of numbers but the quality. This study proves how the person-job fit and the work values impact job satisfaction of the cybersecurity workforce in early careers who graduated school recently and have a high turnover intention. The results of this study provide a lot of practical implications regarding job satisfaction of the cybersecurity workforce in an early career as follows. First, the major-job fit of the cybersecurity workforce doesn't influence job satisfaction, unlike other studies. Second, what graduates learned in college is little helpful in hands-on work, so retraining the cybersecurity workforce in an early career is very important. Third, the cybersecurity HRM plans have to center on realizing the self-realization of workforces to improve job satisfaction.

Survey on Foodservice Satisfaction and Dietary Education needs for Improvement of School Foodservice in Middle School Students in Seoul (서울지역 일부 중학생의 학교급식 개선을 위한 급식만족도와 식생활교육 요구도 조사)

  • Shin, Kyung-Hee;Lee, Youngmee;Cho, Wookyoun
    • Korean Journal of Community Nutrition
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    • v.22 no.2
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    • pp.127-135
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    • 2017
  • Objectives: This study was conducted to examine the satisfaction of school cafeterias among the surveyed group at two middle schools located in Seoul. Methods: 574 out of 600 middle school students in Seoul (95.7%) completed the study. Results: Satisfaction rate of school meals was significantly higher among girls (73.2%) compared to boys (45.1%). The reasons for satisfaction factors of school meals were with the taste of school meals (55.1%), menu (19.3%), nutrition (14.2%), and food hygiene safety (7.0%). Students who had a double-income family, well-educated mother and higher happiness in their life reported a higher satisfaction with school meals. Both boys and girls who consumed milk frequently showed significantly higher satisfaction with school meals. Factors that were related to satisfaction of school meals were food temperature, the amount of food (especially among boys). Variety in the menu and food distribution speed were less related to the satisfaction of meals. In the case of girls, waiting time, food distribution speed were more important to them while the kindness of school staff was a less important factor. Improvements that were needed to increase the satisfaction for the school lunch meals, from the most important to least important were as follows: variety of meals (36.6%), food distribution speed waiting time (24.6%), taste of food (15.7%), amount of food (7.7%), hygienic management (5.1%), food quality (4.7%), kindness (3.0%), temperature of the food (2.8%). Students preferred to broadcast on campus and cooking practice for the dietary education. Conclusions: To improve school meal satisfaction, it is necessary for food distribution facilities to make improvements with regard to variety of meals and reduced waiting time.

Everyday Life Culture, Housing Importance and Housing Satisfaction of Older Korean-Chinese Living in Harbin, China (할빈 거주 조선족 노인의 생활문화, 주거중요도와 주거만족도)

  • Hong, Hyung-Ock
    • Journal of Families and Better Life
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    • v.30 no.5
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    • pp.29-47
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    • 2012
  • The purpose of this research is to identify the everyday life culture, housing satisfaction and housing importance of older Korean-Chinese living in Harbin, China. Social survey research using the questionnaire was conducted from August to October in 2011. A total of 94 usable samples were analyzed by the SPSS version the 18.0 statistical program using frequency, percentage, cross-tabulation, factor analysis, and Pearson's correlation. The major findings were as follows. Firstly, older Chinese in Harbin were assimilated into Chinese culture such as national holidays and respectful people, but acculturated in terms of their daily food, and their preference to live in a Korean-Chinese village. Secondly, they had mainly lived in multi-story houses, the so called Chinese-style apartments. The average size of their living space was $80.33m^2$ and they were usually unsatisfied with their neighbors and floor treatment lacking Ondol(溫突). Thirdly, 5 factors affecting on housing value orientation were 'physical characteristics','emotional characteristics', 'economic characteristics', 'social characteristics', 'neighbor characteristics/reputation of the house' and they explained 73.9%. 2 factors affecting on housing satisfaction were 'inner complex/inner space' and 'neighborhood environment' and they explained 69.4%. In conclusion, some policy is needed for Korean Chinese living in Harbin for their well-being when it comes to their housing needs and conditions. Given the nature of big city, Harbin and its attraction, younger Korean-Chinese tend to be rapidly assimilated into Chinese culture. However older people in Harbin think that it is important for their children to learn both countries' languages and cultures in order to be successful, so some concrete policies and supports are needed.