• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.364-369
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• 2010

In this Paper, We proposed important KPI which is very critical problem that all enterprises must send out. We surveyed 50 company which are received Excellence Service Quality Certification by Government and we select KPI. We find critical KPI which is calculated important value by relation knowing KPI and item of SQ Model by using QFD Method. We hope proposed KPI which is being used in the enterprises.

• Transactions of the Korean Society for Noise and Vibration Engineering
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• v.16 no.9 s.114
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• pp.897-903
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• 2006

The reduction of the vehicle interior noise has been the main interest of noise and vibration harshness (NVH) engineers. The driver's perception on the vehicle noise is affected largely by psychoacoustic characteristic of the noise as well as the SPL. In particular, the heating, ventilation and air conditioning (HVAC) system sound among the vehicle interior noise has been reflected sensitively in psychoacoustics view point. Even though the HVAC noise is not louder than overall noise level, it clearly affects subjective perception to drivers in the way of making to be nervous or annoyed. Therefore, these days a vehicle engineer takes aim at developing sound quality as well as reduction of noise. In this paper, we acquired noises in the HVAC from many vehicles. Through the objective and subjective sound quality (SQ) evaluation with acquiring noises recorded by the vehicle HVAC system, the simple and multiple regression models were obtained for the subjective evaluation 'Pleasant' using the semantic differential method (SDM). The regression procedure also allows you to produce diagnostic statistics to evaluate the regression estimates including appropriation and accuracy. Furthermore, the neural network (NN) model were obtained using three inputs(loudness, sharpness and roughness) of the SQ metrics and one output(subjective 'Pleasant'). Because human's perception is very complex and hard to estimate their pattern, we used NN model. The estimated models were compared with correlations between output indexes of SQ and hearing test results for verification data 'Pleasant'. As a result of application of the SQ indexes, the NN model was shown with the largest correlation of SQ indexes and we found possibilities to predict the SQ metrics.

• Management & Information Systems Review
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• v.35 no.3
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• pp.213-230
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• 2016

In O2O environment(Online-to-Offline), providers attract new customers via web sites and lead them to pay online, then induce them again to offline when receiving products. Thus, online and offline channel is integrated and create synergy for marketing in O2O context. As online and offline channel coexist in O2O, consumers' perceptions for products and services that providers offer cannot help being different compared to an independent channel (i.e., either online or offline). Therefore, this research aims to develop the O2O service quality model(O2O-SQ model). Especially, O2O is the unique environment where offline, online, and mobile commerce are integrated so that the current paper suggests the $1^{st}$ O2O-SQ model by integrating the common factors of offline, online, and mobile service quality model through the previous literature review. Hence, this study conducts FGI(Focus Group Interview) for customers who have experienced in purchasing products in O2O commerce. Among integrated common service quality factors of $1^{st}$ O2O-SQ model, the current paper identifies the specific service quality factors that customers perceive significantly through FGI analysis. Moreover, after extracting the unique O2O-SQ factors with this qualitative analysis and integrating with the $1^{st}$ O2O-SQ model, the paper develops the final O2O-SQ model.

• Environmental Analysis Health and Toxicology
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• v.23 no.2
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• pp.129-138
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• 2008

The purpose of this study was to investigate the effects of frankincense oil in skin aging animal model. Skin aging was induced by both the irradiation of UVB and the application of squalene monohydroperoxide (Sq-OOH) to the back of experimental animals for 4 weeks. And at the same time experimental materials were applied topically. Six to seven weeks female SHR-1 hairless mice were divided into five groups including normal (N: saline), control (C: UVB+Sq-OOH+saline), vehicle control (VC: UVB+Sq-OOH+jojoba oil), positive control (PC: UVB+Sq-OOH+0.01% retinoic acid) and experimental (E: UVB+Sq-OOH+3% Frankincense oil) groups, five animals each group. Lipid lamella and lipid content in stratum corneum of the E group were almost intact with a regular arrangement which were similar to the N group. Collagen fibers in dermis of the E group were almost intact with a regular arrangement which were similar to the N group. Relatively much less number of mast cells and inflammatory cells were found in the E group compared to the C group. The activities of XO, SOD and CAT were no significant difference between the E and N groups. In conclusion, the application of frankincense oil to the skin aging animal model reduced both the generation of free radicals and the damage of skin tissues. Therefore, frankincense oil can be used practically for the prevention or improvement of skin aging in terms of health promotion and beauty for the people.

• Environmental Analysis Health and Toxicology
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• v.23 no.2
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• pp.119-127
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• 2008

The purpose of this study was to investigate the effects of frankincense oil in a skin aging animal model. Skin aging was induced by both the irradiation of UVB and the application of squalene monohydroperoxide (Sq-OOH) to the back of experimental animals for 4 weeks. And at the same time experimental materials were applied topically. Six to seven weeks female SHR-1 hairless mice were divided into five groups including normal (N: saline), control (C: UVB+Sq-OOH+saline), vehicle control (VC: UVB+Sq-OOH+jojoba oil), positive control (PC: UVB+Sq-OOH+0.01% retinoic acid) and experimental (E: UVB+Sq-OOH+3% Frankincense oil) groups, five animals each group. The skin erythema index for the PC and E groups were lower than that of the C group. Whereas, both the lipid and water capacities for the PC and E groups were higher than those of the C group. Wrinkles for the C group were formed as a pattern of deep furrows and thick crests. Whereas, wrinkles for the PC and E groups were formed as a pattern of shallow furrows and thin crests which were similar to that of the N group. As for the both absolute and relative weight of the spleen, the PC group were significantly higher than the other groups. In conclusion, frankincense oil can be used practically for the prevention or improvement of skin aging in terms of health promotion and beauty for the people.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.4
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• pp.29-57
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• 2009

The research is intended to establish the importance of background knowledge in reading process and suggest a revitalization plan for the schema for reading education. The reading process as fundamental research and the schema conception have been studied and the present situation of reading education in the school libraries has been inspected. This research reviewed the reading strategies which school libraries require for the revitalization of the schema and based on this data, a method of SQ3R reading has been applied and a class model developed. As an outcome, a guidance plan for instruction was proposed and learning-activity materials applying graphic organizer have been produced. Subsequently, a class in school library was conducted. Following the outcome of the class and an expert's review of the class model, this research has developed a class model for the revitalization of the schema for reading education in school libraries.

• Convergence Security Journal
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• v.12 no.1
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• pp.9-16
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• 2012

Due to the large scale application of software systems, software reliability plays an important role in software developments. In this paper, a software reliability growth model (SRGM) is proposed for testing time. The testing time on the right is truncated in this model. The intensity function, mean-value function, reliability of the software, estimation of parameters and the special applications of Pareto NHPP model are discussed. This paper, a numerical example of applying using time between failures and parameter estimation using maximum likelihood estimation method, after the efficiency of the data through trend analysis model selection, depended on difference between predictions and actual values, were efficient using the mean square error and $R_{SQ}$.

• Convergence Security Journal
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• v.11 no.1
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• pp.25-32
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• 2011

In this study, software products developed in the course of testing, software managers in the process of testing software test and test tools for effective learning effects perspective has been studied using the NHPP software. The Weibull distribution applied to distribution was based on finite failure NHPP. Software error detection techniques known in advance, but influencing factors for considering the errors found automatically and learning factors, by prior experience, to find precisely the error factor setting up the testing manager are presented comparing the problem. As a result, the learning factor is greater than automatic error that is generally efficient model could be confirmed. This paper, a numerical example of applying using time between failures and parameter estimation using maximum likelihood estimation method, after the efficiency of the data through trend analysis model selection were efficient using the mean square error and $R_{sq}$.

• Speech Sciences
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• v.7 no.2
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• pp.113-126
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• 2000

A comparative phonetic analysis of Yodel singing and Belcanto singing by the electroglottographic(EGG) measurement was done in three singers. One professional tenor singer(SDI) who is also well trained in Yodel singing, another yodler(KWS) who is not so trained in Belcanto singing, and the other training tenor singer(CSK) who is not well trained both yodel and Belcanto singing. Closed quotient(CQ), speed quotient(SQ) and fundamental frequency (F0) at the initial modal part(I) , middle falsetto part(M), and final modal part(F) of the same phrase were measured by EGG machine and program(Kay model 4338). In the middle part, not only CQ but also SQ of the Yodel singing were much smaller than that of Belcanto singing in all three singers. However, accuracy of parameters in Belcanto singing of the yodler(KWS) and both Yodel singing and Belcanto singing of the training singer(CSK) were inferior to that of trained tenor singer(SDI). Possible advantages of utilizing Yodel singing training under the guidance of feedback control by the EGG for hyperfunctional voice disorders such as vocal nodules were discussed.

• The Journal of the Korea Contents Association
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• v.11 no.9
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• pp.26-44
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• 2011

The Study was carreid out to see whether the intensity of electromagnetic waves in each floor of a building where the sharing base station has been established is harmful to a human body, and to expect the intensity of the waves in the building. The investigate was performed on both of sharing base station either with many scatterers or without any of them. To satisfy the international standard and the domestic TTA standard, rms for each of the electromagnetic wave of every floor in the building with the station was measured from 3 location of 3 heights(1.1m,1.5m, and 1.7m). Max of the measured rsm from the each of the frequencies in the nine location was confirmed to be 48.12%(the rooftop measured value) at most, compared to the human body protection standard. The value was confirmed to satisfy the human body protection standard for each frequency. And the total value of the calculated exposure indexes for each frequency was determined to be more than 7 times lower at most, which was 0.1445, compared to the 1 standard. Since P value in both of 868MHz and 2.14GHz electromagnetic waves intensity for each base station and floor was less than 0.05, it was revealed to be meaningful, and since R-Sq(adj) value showed a value more than 50%, the regression equation was determined to fully absorb the data information. However, although the P value of both of 868MHz and 2.14GHz electromagnetic waves intensities under the integrating terms of the base station data and the floor data was showed to be less than 0,05, since R-Sq(adj) value of 868MHz electromagnetic waves intensity presented a value smaller than 50%(34.15%), it was determined that the 868MHz electromagnetic waves intensity is very much influenced by an environment with a base station. Because the electromagnetic waves intensity of 2.14GHz show R-Sq(adj) value bigger then 50%(51.8%), The regression equation model of 2.14GHz electromagnetic waves intensity was confirmed to be proper. It also turned out not to be effected by the surrounding environment near a building with the base station and the intensity of electromagnetic waves for each floor of such building was expectable by the regression equation.