• Title/Summary/Keyword: Role conflicts

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A Study on the Factors Influencing on the Conflicts Perceived by Franchise (프랜차이즈 유통경로상의 갈등에 영향을 미치는 요인에 관한 연구 : 슈퍼바이저의 상거래태도와 업무전문성의 조절효과를 중심으로)

  • Yang, Xiao-Peng;Park, Chan-Wook
    • Journal of Distribution Science
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    • v.14 no.7
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    • pp.91-100
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    • 2016
  • Purpose - Recently actively growing franchise systems distribution channel system in which franchise headquarter compared with franchise occupies an important place in distribution channel. Due to this, franchise and franchise headquarter are interdependent on task and in this situation the goal they go after, motivation and objective are probably inconsistent. If so, possibility to participate goal setting process or operating activity of opposite side is becoming bigger and in the end conflict may generate. The purpose of this study is to examine the role of the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. Research design, data and methodology - This study was intended to verify how the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. In order to achieve the purpose of this study, some study models and hypotheses have been established through theoretical examinations. Then, using these scales, the researcher completed the questionnaire survey. To test our hypotheses, the survey was conducted from March 9, 2016 for 20 days by random sampling, The study was implemented through a descriptive survey method using a self-administered questionnaire. A survey of 124 restaurant franchisee across Seoul and Gyeonggi Province was performed. A total of 124 completed responses were analyzed. In this study, I used SPSS 22.0 to analyze data and did frequency analysis to see demographic, and general features of the respondents; also did exploratory factor analysis to examine the validity of the items of measurement. Factor analysis was first calculated at a minimum, the number of factors, principal component analysis used when variables are committed to maximising the information with (principle component analysis) and the rotation of factors were angry about the great variable factors than 1.0 by applying Varimax rotation. In addition, I used the value of Cronbach's (Alpha) to examine the reliance of questionnaire items, final analysis the reliability factor can be found both high reliability hayeoteumeuro exceeds over 0.6 and did Multiple regression analysis to test hypothesis and also did hierarchical regression analysis to examine moderating effect. Results - To analyze the proposed model, according to the analysis result, it was found that the influence of goal-incongruity, coercive power, and role-incongruity on the perceived conflict of franchisee is moderated by the supervisor's attitude and expertise. That is, the more the supervisor's attitude and expertise were positive, the more the conflicts of the goal-incongruity, coercive power, and role-incongruity were decreased. It also confirmed previous research's finding that goal-incongruity, coercive power, and role-incongruity positively influence on the conflict. Conclusions - According to the results of this research which reduces the conflict of franchise from the in consistent goal; coercive power, and inconsistent role of superiors, it provides very important implications for franchise headquarter which has franchise system and also give them some suggestion about how to recruit superiors and what kind of training may be fit for the superiors.

A Comparative Study of Korean and YanBian Korean-Chinese Mother's Parental Role Satisfaction and Child-Rearing Practices (한국과 연변조선족 어머니의 부모역할 만족도 및 양육태도 비교 연구)

  • 임연신;현온강
    • Journal of the Korean Home Economics Association
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    • v.40 no.11
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    • pp.23-37
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    • 2002
  • This study was designed to explore fundamental bases of parental role satisfaction and child-rearing practices by comparing Korean and Yanbian Korean-Chinese mothers who share the same cultural roots but live in societies with different ideology and values. Total of 314 mothers with children aged from three to six years participated in this study:- 160 Korean mothers from two cities in Korea and 154 Korean-Chinese mothers from two cities at YanBian in China. Parental Satisfaction Questionnaires by Hyun (1994) and Child Rearing Practice Measures developed by the researchers were used to measure mothers parental role satisfaction and child rearing practices. The results showed that Korean-Chinese mothers seemed to be more satisfied with their roles as parents than Korean mothers. Additional analyses with socio-economic variables reported that both Korean and Korean-Chinese mothers satisfaction about spousal support were higher and their role conflicts were reduced when the household income was higher. Interestingly, most Korean-Chinese mothers reported to be highly satisfied with spousal support whereas only highly educated Korean mothers seemed to be satisfied with spousal support. In addition, for child-related variables, Korean and Korean-Chinese mothers' parental satisfaction were not affected by their childrens gender or age but when they thought their childrens temperament was difficult, their role-conflict tended to increase.

Parental Role Conflict and Psychological Well-being of Dual-earner Couples (맞벌이부부의 부모역할갈등과 심리적 복지)

  • 김혜신;김경신
    • Journal of Families and Better Life
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    • v.21 no.4
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    • pp.117-131
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    • 2003
  • This study were looked for the common patterns of dual-earner couples' parental role conflicts, psychological well-being and the variables that influence their psychological well-being. The data of this study were collected from 265 dual-earner couples, and were analyzed using frequencies, percentage, means, Pearson's correlation, Cronbach's alpha, one-way ANOVA, Duncan test. multiple regression. The major finding are summarized in the following. (1) In general, the wives 'level of parental role conflict was higher than the husbands'. There was no significant differences between husbands and wives in terms of psychological well-being and life, but wives' depression was greater than husbands'. (2) As for the variables that affected parental role conflict, income, the age of the first job satisfaction, work adjustment, parenting satisfaction, parenting participation by the husband, the level of child care expenses, and cognitive assessment of mother employment were found to be significant. (3) For both husbands and wives, psychological well-being was positively related to income, education level, job satisfaction, level of job importance, work adjustment, parenting satisfaction, parenting participation by the husband, cognitive assessment of mother employment. (4) Couples' psychological well-being was influenced by job satisfaction and parental role conflict.

The Impact of Conflict and Influence Strategies Between Local Korean-Products-Selling Retailers and Wholesalers on Performance in Chinese Electronics Distribution Channels: On Moderating Effects of Relational Quality (중국 가전유통경로에서 한국제품 현지 판매업체와 도매업체간 갈등 및 영향전략이 성과에 미치는 영향: 관계 질의 조절효과)

  • Chun, Dal-Young;Kwon, Joo-Hyung;Lee, Guo-Ming
    • Journal of Distribution Research
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    • v.16 no.3
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    • pp.1-32
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    • 2011
  • I. Introduction: In Chinese electronics industry, the local wholesalers are still dominant but power is rapidly swifting from wholesalers to retailers because in recent foreign big retailers and local mass merchandisers are growing fast. During such transient period, conflicts among channel members emerge important issues. For example, when wholesalers who have more power exercise influence strategies to maintain status, conflicts among manufacturer, wholesaler, and retailer will be intensified. Korean electronics companies in China need differentiated channel strategies by dealing with wholesalers and retailers simultaneously to sell more Korean products in competition with foreign firms. For example, Korean electronics firms should utilize 'guanxi' or relational quality to form long-term relationships with whloesalers instead of power and conflict issues. The major purpose of this study is to investigate the impact of conflict, dependency, and influence strategies between local Korean-products-selling retailers and wholesalers on performance in Chinese electronics distribution channels. In particular, this paper proposes effective distribution strategies for Korean electronics companies in China by analyzing moderating effects of 'Guanxi'. II. Literature Review and Hypotheses: The specific purposes of this study are as follows. First, causes of conflicts between local Korean-products-selling retailers and wholesalers are examined from the perspectives of goal incongruence and role ambiguity and then effects of these causes are found out on perceived conflicts of local retailers. Second, the effects of dependency of local retailers upon wholesalers are investigated on local retailers' perceived conflicts. Third, the effects of non-coercive influence strategies such as information exchange and recommendation and coercive strategies such as threats and legalistic pleas exercised by wholesalers are explored on perceived conflicts by local retailers. Fourth, the effects of level of conflicts perceived by local retailers are verified on local retailers' financial performance and satisfaction. Fifth, moderating effects of relational qualities, say, 'quanxi' between wholesalers and retailers are analyzed on the impact of wholesalers' influence strategies on retailers' performances. Finally, moderating effects of relational qualities are examined on the relationship between conflicts and performance. To accomplish above-mentioned research objectives, Figure 1 and the following research hypotheses are proposed and verified. III. Measurement and Data Analysis: To verify the proposed research model and hypotheses, data were collected from 97 retailers who are selling Korean electronic products located around Central and Southern regions in China. Covariance analysis and moderated regression analysis were employed to validate hypotheses. IV. Conclusion: The following results were drawn using structural equation modeling and hierarchical moderated regression. First, goal incongruence perceived by local retailers significantly affected conflict but role ambiguity did not. Second, consistent with conflict spiral theory, the level of conflict decreased when retailers' dependency increased toward wholesalers. Third, noncoercive influence strategies such as information exchange and recommendation implemented by wholesalers had significant effects on retailers' performance such as sales and satisfaction without conflict. On the other hand, coercive influence strategies such as threat and legalistic plea had insignificant effects on performance in spite of increasing the level of conflict. Fourth, 'guanxi', namely, relational quality between local retailers and wholesalers showed unique effects on performance. In case of noncoercive influence strategies, 'guanxi' did not play a role of moderator. Rather, relational quality and noncoercive influence strategies can serve as independent variables to enhance performance. On the other hand, when 'guanxi' was well built due to mutual trust and commitment, relational quality as a moderator can positively function to improve performance even though hostile, coercive influence strategies were implemented. Fifth, 'guanxi' significantly moderated the effects of conflict on performance. Even if conflict arises, local retailers who form solid relational quality can increase performance by dealing with dysfunctional conflict synergistically compared with low 'quanxi' retailers. In conclusion, this study verified the importance of relational quality via 'quanxi' between local retailers and wholesalers in Chinese electronic industry because relational quality could cross out the adverse effects of coercive influence strategies and conflict on performance.

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The Effects of Role Identification Confusion and Role Conflicts on Burnout and Job Satisfaction among Professional School Counselors: The Moderated Mediation Effect of Job Crafting (전문상담교사의 역할정체성 혼란과 역할갈등이 소진 및 직무 만족에 미치는 영향: 직무의미창조의 조절된 매개효과)

  • Jeon, Seong-Eun;Kang, Young-Shin
    • Korean Journal of School Psychology
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    • v.18 no.2
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    • pp.221-247
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    • 2021
  • This study was conducted to determine if the relationships between role identification confusion and burnout and between role identification confusion and job satisfaction are mediated by role conflict and whether job crafting moderates the mediating the relationships between role conflict and burnout and between role conflict and job satisfaction. A total of 150 professional school counselors completed a survey about role identification confusion, role conflict, burnout, job satisfaction, and job crafting. The results of a correlation analysis showed that the relationship between role identification confusion and burnout was statistically significantly positive, the relationship between role identification confusion and job satisfaction was statistically significantly negative, and that role conflict mediated the relationships between role identification confusion and burnout and between role identification confusion and job satisfaction. However, the moderated mediation effect of job crafting in these relationships was not statistically significant. This paper discusses this study's limitations and suggestions for further research.

The Establishment of the Task and Role of the Participants at Building Remodeling Phases (건축 리모델링 사업단계별 참여주체자의 업무와 역할정립)

  • Jung Duk-Woo;Park Chan-Sik
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.331-334
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    • 2002
  • This study proposes a scheme for successful remodeling projects by establishing the task and role of project participants. In doing so, the study investigates the natures and problems of the current remodeling practices through interview and questionnaire survey with experts. This study establishes the critical phase of remodeling process and defines the task and role of project participants at each phase. The related documents of being generated at each phase also match up the task and role. It is expected that this scheme can be applied to deal with conflicts, cost overruns, and delays of time.

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The Re-examination of the role of the Labor Relations Commission on Corporate Performance

  • LEE, Kwan-Su
    • The Journal of Industrial Distribution & Business
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    • v.11 no.9
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    • pp.25-35
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    • 2020
  • Purpose: The purpose of this study is to investigate how much continuous investment in human capital contributes to increasing labor productivity at not only individual companies but also at the national level, and causes fundamental as well as increases for labor-management conflicts. The current research aimed to empirically demonstrate the importance of human capital investment and furthermore, based on the effect of human resource investment on labor productivity, also re-examine the role of the Labor Commission as well. Research design, data, and methodology: This study was conducted by the Korea Information Service-Financial Accounting System (KIS-FAS) using representative panel data operated by countries to measure whether long-term investment in corporate human resources affects labor productivity. Results: Two distinctive summarized results of the analysis in the Korea Credit Ratings data showed that there was a high positive correlation between corporate human resource investment and economic performance for a ten-year period from 2009 to 2018. Conclusions: The present study concluded that the role of the labor committee should be effectively formed by the labor as a mediation agency and that the role of the mediation committee members should focus more on how to strengthen the human resources management of the union.

The Development of the Teaching-Learning Model Applying Role Play to High School Home Economics Education (고등학교 가정교과 가족관계 영역을 중심으로한 역할놀이 수업모형의 개발 및 적용)

  • 이시경;유태명
    • Journal of Korean Home Economics Education Association
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    • v.9 no.2
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    • pp.101-114
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    • 1997
  • The objectives of the unit ‘Family Relations’in high school Home Economics Education is to help the students cultivating proper values and self-esteem, maintaining harmonious personal relations not only by understanding human relationships in family, but also by acquiring role play, and is to wisely cope with many problems occurring in social life, which are indispensable for those living in modern society. But at present it is hard for the students to gain those abilities mentioned above, for the present unit ‘Family Relations’lays special emphasis only on memorizing specific knowledge about the understanding of a family. To improve the present educational situation, this study develops a new teaching-learning method based on the role play model concerning the ‘Family Relation’area of high school Home Economics Education curriculum. This study is theoretically based on the literature and previous studies on present problems of our various family relations, and solving its problems, and suggests lesson model of role play and its effect. This study was performed as following procedures: the ‘Family Relation’unit of the present high school Home Economics Education curriculum was analyzed, and surveyed students to discover the conflicts and their solutions the high school students are now experiencing in their family relations. Accordingly, a new lesson model of the ‘Family Relation’area, applying role play was developed. Based on the developed lesson plan, two-hour classes were experimented and positive evaluation was given by students.

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Factors Associated with Organizational Socialization in New Nurses (신규간호사의 조직사회화 영향 요인)

  • Oh, Hyunmi;Park, Youngrye
    • Journal of muscle and joint health
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    • v.28 no.3
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    • pp.242-251
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    • 2021
  • Purpose: The aim of this study was to examine the relationship between calling, clinical performance, role conflict, and organizational socialization and to evaluate the factors associated with organizational socialization of new nurses. Methods: This study design was cross-sectional correlational study. The participants of this study were new nurses 171 at general hospitals in Jeollabuk-do. Data was collected between August 1 to 20, 2018 from questionnaire responses and were analyzed with descriptive statistics, independent t-test, one-way ANOVA, pearson's correlation coefficient, and multiple regression analysis. Results: The average calling rating was 2.47±0.59 (rated on a scale of 1~4), clinical performance rating was 3.55±0.52 (rated on a scale of 1~5), role conflict rating was 3.29±0.59 (rated on a scale of 1~5), and organizational socialization rating 3.19±0.41 (rated on a scale of 1~5). Calling, clinical performance, role conflict, gender, and work in the desired unit were the significant factors influencing organizational socialization of new nurses. Conclusion: These findings indicate that strategies are needed to improve organizational socialization of new nurses to ensure effective management of personnel. Moreover, it is necessary to develop a program to cultivate the nursing calling, enhance clinical performance, and resolve role conflicts among new nurses.

Influence of Role Conflict and Professional Self-Concept on Job Satisfaction of Physician Assistant Nurses (전담간호사의 역할갈등과 전문직 자아개념이 직무만족에 미치는 영향)

  • Lee, Eun Su;Kim, Se Young
    • Korean Journal of Occupational Health Nursing
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    • v.31 no.4
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    • pp.198-206
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    • 2022
  • Purpose: This study is investigate the role conflict, professional self-concept, and job satisfaction degree of the physician assistant nurses, and to grasp the factors affecting job satisfaction. Methods: Data were collected from September to October, 2018 and 156 physician assistant nurses working at one certified tertiary hospital, four general hospitals, using self-report questionnaires. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffe's test, Pearson's correlation coefficient and stepwise multiple regression. Results: The degree of job satisfaction of the subject was 2.76 out of 5. The influential factors in the job satisfaction of the subjects were professional self-concept (β=.51, p<.001), and role conflict (β=-.29, p<.001), affected job satisfaction by 53.5%. Conclusion: In order to improve the job satisfaction of physician assistant nurses, the role conflict should be solved and a plan to form a positive self-concept should be sought. Therefore, through the identification of the roles that are appropriate to the situation in Korea and the legal and institutional positioning, they will need to be recognized and developed.