• Title/Summary/Keyword: Role conflict and ambiguity

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Effects of non-commissioned Officers' Role Stress on Burnout, Depression, and Turnover Intention (부사관의 역할스트레스가 소진, 우울, 이직의도에 미치는 영향)

  • Lee, Jayoung
    • The Journal of the Korea Contents Association
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    • v.15 no.4
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    • pp.303-315
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    • 2015
  • This study aimed to examine structural relationship among role stresses (i.e., role conflict, role ambiguity), burnout, depression, and turnover intention among non-commissioned officers. A total 299 non-commissioned officers were participated in this study. Correlation analysis through SPSS WIN 18.0 and SEM through Amos 20.0 were conducted. The results showed that role stresses were significantly positive correlated with burnout, depression, and turnover intention. In addition, it was found that burnout mediated partially between role conflict and turnover intention. It was also revealed that burnout mediated fully between role ambiguity and depression and between role ambiguity and turnover intention as well as between role conflict and depression. From above the results, the implications of this study was discussed in terms of the necessity for building strategy to decrease turnover intention and depression of non-commissioned officers. Finally, limitations and suggestions for further researches were discussed.

The Effect of the Medium and Small Hospitals Nurses Role Conflict on Organization Effectiveness of Positive Psychological Capital (중소병원 간호사의 역할갈등이 긍정심리자본과 조직효과성에 미치는 영향)

  • Hwang, Kyeong-Mi
    • The Journal of the Korea Contents Association
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    • v.19 no.1
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    • pp.60-73
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    • 2019
  • This study is a descriptive research study to identify the role conflicts, positive psychological capital, organizational effectiveness, and factors affecting organizational effectiveness of nurses in small hospitals. The subjects of the study were nurses working in three small and medium-sized hospitals located in A city and 255 copies were used for final data analysis. The results showed that the roles of role conflict, isolation, role ambiguity, and resource shortage had a significant negative effect on organizational effectiveness. Role ambiguity and resource shortage of role conflict were significant (-) on positive psychological capital. Positive optimism, positive self efficacy, hope and optimism have a positive (+) effect on organizational effectiveness. Based on the results of this study, it is necessary to develop a variety of programs to reduce role conflict and demonstrate positive psychological capital in order to improve the organizational effectiveness of nurses in small and medium-sized hospitals.

Mediating Effect of Flourishing on the Relationship between Role Conflict and Burnout of School Counselors (전문상담교사의 역할갈등과 소진의 관계에서 플로리시의 매개효과)

  • Kim, Do-Hee;ji, Kyong-Ye;Kim, Hee-Joung
    • Journal of Digital Convergence
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    • v.19 no.11
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    • pp.499-509
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    • 2021
  • The purpose of this study was to examine the mediating effect of flourishing on the relationship between role conflict and burnout as perceived by school counselors. A total of 242 school counselors participated in this study. The collected data were analyzed using the SPSS and PROCESS macro programs. The study results showed a significant positive correlation between role conflict and burnout and a significant negative correlation between flourishing and role conflict and burnout. In addition, depending on the three subtypes of role conflict (i.e., role-expectation conflict, individual-role conflict, and role ambiguity conflict), the effects on various sub-signs of burnout differed. It was found that flourishing mediated all of these variables of role conflict influencing burnout. These results suggest that flourishing can be considered an indicator for professionalism management of school counselors and a result showing that a positive psychological approach at the school level can be helpful in improving the effectiveness of school counseling by contributing positively not only to students but also to school counselors.

The Effects of Job Stress on Workers' Physiological Somatic Complaints (직무스트레스가 근로자들의 신체적 불편감에 미치는 영향)

  • Lee, Jong-Eun;Jung, Hye-Sun;Lee, Bok-Im;Kim, Soon-Lae
    • Research in Community and Public Health Nursing
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    • v.15 no.2
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    • pp.289-297
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    • 2004
  • Purpose: This study was conducted to determine factors affecting workers' physiological somatic complain using the Job Stress Model proposed by the National Institute for Occupational Safety and Health (NIOSH). Method: Data were collected from the 1st to the 30th of December 1999. The subjects were 2.123 workers employed at 155 work sites. Collected date were analyzed through SAS/PC program. Result: According to individual characteristics, younger and women groups showed significantly higher physiological somatic complaint than elder men groups. By work condition, groups with higher physiological somatic complaint included workers of irregular shift work. Dark lighting, improper temperature in winter, improper ventilation, inappropriate humidity, unpleasant work environment and crowded work place were significantly related with physiological somatic complaint. By work-related factor, physiological somatic complaint was high in those with higher variance in work load, quantitative work load, role conflict, job burden, role ambiguity and future ambiguity. On the other hand, physiological somatic complaint was low in those with little underutilization of ability. As for the relationships between physiological somatic complaint and non-work related factors, physiological somatic complaint was high in workers who had a side job, were bringing up infants alone, cleaned the house alone, cared for the elderly and disabled persons, were studying, were volunteering at another organization, and were spending 5-10 hours in religious activities per week. Physiological somatic complain was in significantly negative correlations with overall social support, supervisory support and family support, but in significantly positive correlations with co-worker support. Conclusion: The main predictors of physiological somatic complain were gender, shift work pattern, overtime work, ventilation, role ambiguity, role conflict, future ambiguity, job control, variance in work load, overall social support, worker with side job, worker who cleans the house alone, worker who is studying. These predictors explained 19.10% of the total variance of physiological somatic complain.

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A Study of Relationships Among Conflict, Job Satisfaction, and Organizational Commitment on General Hospitals (종합병원 간호사의 갈등과 직무만족${\cdot}$조직몰입과의 관계)

  • Kim, Jong-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.13 no.4
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    • pp.421-430
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    • 2007
  • Purpose: The objective of this research is to explore the degree of conflict of nurses, and the relationships among conflict, job satisfaction, and organizational commitment for providing effective management of nurses. Methods: The research was conducted from July 1 to 31, 2006, with a survey of 280 nurses at seven general hospitals in Seoul. The survey tools were used Rizzo et al(1970)' tool for role conflict and role ambiguity Park(1988)'s tool for vertical conflict, and horizontal conflict, Park-Yoon's tool for job satisfaction(1992) and Mowday et al(1979) for organizational commitment. The acquired data were analyzed with SPSS using descriptive methods, t-test, ANOVA, LSD, Pearson correlation coefficient. Results: Overall conflict of nurses showed 3.00 .Job satisfaction of nurses revealed 3.12, and organizational commitment showed 3.34. The relationships between conflict and job satisfaction showed -65.6%. The relationships between conflict and organizational commitment revealed -56.2%. Conclusion: Conflict management is important factor of management for increasing job satisfaction and organizational commitment. It is needed that orientation and education program of detailed job description for nurses.

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Effect of Role Stress on Career Commitment and Turnover Intention of Hospital Workers (의료기관 종사자의 역할 스트레스가 경력몰입과 이직의도에 미치는 영향)

  • Sang-Sik Lee;Dong-Il Choi;Duk-Young Cho
    • Journal of Industrial Convergence
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    • v.21 no.10
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    • pp.141-150
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    • 2023
  • The purpose of this study is to empirically analyze the impact of role stress (role conflict, role ambiguity, and role overload) on career commitment and turnover intention in small and medium-sized hospital workers in Busan. The subjects of the study were 418 nursing and administrative workers engaged in hospitals and general hospitals in Busan. Frequency analysis, correlation analysis, and regression analysis were conducted for empirical analysis. The results of the study are as follows. First, significant differences in some research variables were identified according to gender, age, educational background, marital status, and working years. Depending on the job type, there were significant differences in all variables such as role conflict, role ambiguity, role overload, career commitment, and turnover intention. Second, role stress was found to have a significant negative effect on career commitment and a significant positive effect on turnover intention. Among the role stress, it was confirmed that the role overload had the strongest influence on career commitment and turnover intention. This study is meaningful in that it analyzed the influence of role stress, including workers in all occupations, including nursing jobs, and empirically revealed the meaning of role stress as an explanatory variable of career commitment and turnover intention.

Predictors of Job Performance, Work Satisfaction, and Productivity among Korean Hospital Nurses (간호사의 직무이행도, 업무만족도 및 생산성에 대한 예측인자)

  • 이해정
    • Journal of Korean Academy of Nursing
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    • v.31 no.4
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    • pp.571-583
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    • 2001
  • Purpose: The purpose of this study was to examine the levels of burnout experienced by Korean hospital nurses (N=198), and to identify predictors of their nursing outcomes such as job performance, work satisfaction, and productivity. Method: Hierarchical multiple regression was used to identify predictors of each nursing outcomes. Included predictors were nurses' general characteristics, work- related characteristics (role stress and perceived control), and burnout. Results: Korean nurses experienced higher levels of burnout compared to the cutoffs suggested by Maslach and Jackson (1986) and to those in the USA. For each nursing outcome, predictor variables explained 39% of the variance in role performance, 30% of the variance in work satisfaction, and 38% of variance in productivity. Higher personal accomplishment, lower role ambiguity, being staff nurses, and lower emotional exhaustion were related to higher job performance, and higher productivity. Lower role conflict and role ambiguity were also related to higher work satisfaction. Conclusion: Based on the findings of this study, managemental interventions for nurses to reduce their burnout experience are needed. Further study in this area is warranted.

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The Effect of Job Stress on Burnout and Organizational Commitment (직무스트레스가 소진 및 조직몰입에 미치는 영향)

  • Park, Jong-Chan;Shin, Hye-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.11
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    • pp.5114-5123
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    • 2012
  • This paper tried to identify the impacts of job stress on burnout and organizational commitment in the casino industry. Prepared questionnaires were distributed to 300 sample employees working in domestic casino, then used for data analysis 283. The results of this study are as follows: Firstly, dissimilarity have a positive effect on emotional exhaustion. Secondly, role conflict and dissimilarity have a positive effect on lack of accomplishment. And role ambiguity have a negative effect on lack of accomplishment. Also role conflict and dissimilarity have a positive effect on depersonalization. And role ambiguity have a negative effect on depersonalization. Thirdly, role ambiguity have a positive effect on affective commitment. But, job stress have not effect on continuance commitment. This study will be able to contribute raising competitiveness of casino corporate and efficiency of human resource management.

The relationship between job demands and safety motivation, and the moderating effect of A-type trait in Korean Air Force (공군조종사의 직무요구와 안전동기의 관계 및 A형 성격의 조절효과에 관한 연구)

  • Woo, Sang Cheon;Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.67-74
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    • 2015
  • This paper reviewed the relationship between job demands and safety motivation, and the moderating effect of A-type trait in Korean Air Force. Based on the responses from 722 responses, the results of multiple regression analysis appeared as follow; 1) role overload effects positively and role ambiguity effects negatively on intrinsic safety motivation. 2) role conflict effects negatively on extrinsic safety motivation. 3) role ambiguity effects negatively on intrinsic safety motivation in B-type than in A-type trait.

Role Stress, Organizational Commitment and Job Involvement in Clinical Nurses (임상간호사의 역할스트레스, 조직몰입, 직무몰입의 관계)

  • 이명하
    • Journal of Korean Academy of Nursing
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    • v.26 no.2
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    • pp.467-482
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    • 1996
  • This study was carried out to measure the degree of organizational commitment, job involvement, and role stress of clinical nurses, and to identify the relationships among personal characteristics, role stress, organizational commitment and job involvement in clinical nurses. The subjects were consisted of 412 nurses who were working at three General Hospitals in Chonbuk. The data were collected by self-reporting questionnaire from Sept. 20 to Sept. 31, 1995. The instruments used in this study were Organizational Commitment Scale developed by Mowday et al. and Job Involvement Scale developed by Kanungo. The role stress was measured by the scale developed by Rizzo( : role conflict, role ambiguity) and Beehr( : role overload). T-test, one-way ANOVA, Scheffe test and pearson's correlation coefficient were used for data ana1isis. Major findings were as follows : 1. Mean scores for organizational commitment were 3.008, job involvement 3.074, and role stress 2. 815( :role conflict 2.802, role ambiguity 2.253, role overload 3.294) on a 5 point scale. 2. All of personal characteristics were significantly related to the level of organizational commitment : age(r=.481, p=.000), clinical experience(r= .479, p=.000), educational level(t=4.11, p= .000), position(F=30.867, p=.000), marital status(t=-5.63, p=.000) and hospital agency (F=21.374, p=.000). 3. All of personal characteristics were significantly related to the level of job involvement : age(r= .381, p=.000), clinical experience(r=.393, p= .000), educational level(t=3.72, p=.000), position(F=18.004, p=.000), marital status(t=-4. 91, p=.000) and hospital agency(F=39.441, p= .000). 4. There was a negative relationship between role stress and organizational commitment(r=-.519, p=.000). 5. There was a negative relationship between role stress and job involvement(r=-.256, p=.000). 6. There was a positive relationship between organizational commitment and job involvement (r=.591, p=.000).

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