• Asia-Pacific Journal of Business
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• v.11 no.4
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• pp.49-63
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• 2020

Purpose - This study aims to assess six aspects of resident satisfaction (satisfaction with room, home, social interaction, meals service, staff care, and resident involvement) and to identify the most influential aspect of satisfaction upon word-of-mouth (WOM) intention in a continuing care retirement community (CCRC). Design/methodology/approach - A total of 293 paper survey questionnaires with a cover letter and postage paid envelopes were mailed to the CCRC residents. To test reliability and validity of the multidimensional resident satisfaction, exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) were used. Then, the structural equation modeling technique (SEM) was applied to test causal relationship between resident satisfaction and WOM intention. Multiple regression was used to identify the most influential aspect of resident satisfaction on WOM intention in the CCRC. Findings - The results of EFA and CFA on the 157 responses received out of the total 293 surveys indicated that six dimensions of resident satisfaction were statistically distinct. Among the six dimensions, satisfaction with resident involvement, social interaction, and staff care significantly influenced their WOM intention. Furthermore, the most influential aspect of satisfaction upon WOM intention was resident involvement. Research implications or Originality - This study empirically tested the six dimensions of CCRC resident satisfaction, and identified resident involvement as the most influential factor upon WOM intention in a CCRC where WOM intentions plays a crucial role during the selection process of prospective residents.

• Journal of Environmental Impact Assessment
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• v.26 no.1
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• pp.57-67
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• 2017

Recently, Looking at the watershed management policy in Korea, It is preparing to manage sub-watershed and tributary from the government-led mainstream management, such as the selection of algae focused management tributary, application of tributary-TMDLs. At this point, this study is attempted to propose the residents participatory watershed management methods that is possible daily, voluntary and customized management in the sub-watershed. As a results, through this study, we found out the importance of sub-watershed unit based watershed management because of the pollutants in blind spot. It is the prerequisite for watershed management to arrange practicable bottom-up approach that these investigated contents can be reflected in the various planning.

• Korean Institute of Interior Design Journal
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• v.23 no.5
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• pp.192-201
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• 2014

This study conducted a survey of residents living in senior housing in the outskirts of Tokyo metropolitan area where the demand for senior housing is rising. The study examined their motives for moving into senior housing, criteria for housing selection, and their degree of satisfaction with living in senior housing. The analysis results are as follows. First, the majority of respondents gave reasons for moving into senior housing such as wanting to live with more comfort and freedom and not wanting to live with their spouse any longer. Second, in choosing conditions their senior housing, the respondents put priority on the credibility of a management company, and they also valued easy accessibility to the place. In addition, they wanted the environment to be suitable for a stroll. Third, as for the degree of satisfaction with the living facilities, the respondents expressed dissatisfaction with kitchen and storage areas most frequently. This suggests that it is necessary to consider the physical characteristics of elderly people when planning senior housing by securing kitchen facilities that support independent living and provide more storage space. Fourth, in terms of the level of satisfaction with residential services, the respondents were quite content with their consulting services, response to their complaints, and the surrounding environment. However, they were less satisfied with events organized by the management company, or the in-house medical service.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.688-697
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• 2018

The following research was conducted to encourage residents in urban areas to move to rural areas, and to improve the residential environments in those rural areas. Current policies for rural village development Project were analyzed, and policy implications were proposed. Residents in rural villages participated in a 12-question survey that asked their priorities prior to moving to the area, and factors contributing to resident satisfaction. Importance and Performance Analysis (IPA) was performed to present potential development strategies in the construction business. As a result, 'natural environment and landscapes' had the highest priority and satisfaction, whereas 'lack of public transportation and accessibility' and 'road conditions and parking facilities' had high priorities but low satisfaction levels. Thus, it is important to take nature and environment, as well as accessibility into consideration when moving to rural villages. Although this research was based on residents' bias, and the sample area was limited, these conclusions still offer important policy agreement provide of future rural villages location selection and establishment of land use planning.

• Journal of the Korean Institute of Educational Facilities
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• v.19 no.3
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• pp.21-31
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• 2012

According to the decrease in birth rate and reduction of population in rural area, primary schools have brought about many problems for decrease of number of student, and environment of education have became deteriorated. Accordingly, primary schools be required improvement, and it should be altered placement of schools because it change number of student, distance and time of attending school, and formation of school zone are changed by alternating of human and physical environment. Merger and abolition of primary school is inevitable for change of placement standard to primary school and qualitative improvement of environment of education in rural area. This study suggests the effective space planning methods for unified school and appropriate utilization alternatives for closed school following after the merger and abolition of small rural schools. In doing so, it explores the present models of merger and abolition through analysis of all sort of actual condition and the possibilities for various utilizations of the abolished schools. It proposes a classroom-operation type fused the comprehensive class and departmental class system for merged primary schools in rural area. It also suggests the re-use methods of closed school facilities for students and community. Finally, it emphasizes that in order to success the policy of the merger and abolition of small schools, it be attributed to the social-cultural environment based on local residents and community and required provision of a variety of utilization plans reflecting local specifics and guarantee of local residents' participation and selection.

• Journal of The Korea Institute of Healthcare Architecture
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• v.24 no.2
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• pp.65-77
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• 2018

Purpose: By identifying the contents of the "Empty Home Utilization & Community Revitalization Model Project" which is a pilot project of empty homes back into use in Kyoto City and analyzing the characteristics of the case housing, the purpose of this study is to find out implications and suggest improvements for the domestic empty home utilization project. Methods: The scope of the survey covers seven project sites in the period from 2014 to 2016. The research method is to derive the physical and operational characteristics of the project, through the literature reviews related to bringing empty homes back into use in Kyoto City and the field survey including the space measurement and the operator interview. Results: First, in order to succeed in bringing empty homes back into use for community revitalization, the selection process of the project and the role of the public in and after supporting the project are important. Second, the important features that are required as a physical characteristic of the project are an advantage in location and an interactive space that is available at all time like a community cafe at the entrance. Third, as an operational characteristic of the empty home utilization project, it is advantageous for the local residents to participate as a business actor or an operator, and it is the continuous use of residents and outsiders by implementing an operating program that is suitable for the characteristics of the local community. Implications: The physical and operational activation factors to bring empty homes back into use need to be included as the project screening standards. And it is necessary for the public to develop the Intermediate Support Organization and to participate in linking with residents in order to carry out the empty homes utilization project effectively.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.42 no.1
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• pp.145-150
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• 2022

There is a movement to respond to the decline of the city through urban regeneration projects, and in particular, the importance of residents-led is increasing. In addition, the concept of resilience to increase the resilience of the city in response to an uncertain future is emerging around the world. This study aims to diagnose urban regeneration projects from a resilience perspective. The target site of the study was set as a selection area for general neighborhood urban regeneration projects in Seoul, and the factors affecting resilience in response to the recent coronavirus were analyzed. As a result of the analysis, it was found that among the contents of the urban regeneration project revitalization plan, the social regeneration content that can lead to residents had a positive effect on resilience. It is expected that the resilience of the city can be improved if the contents that can enhance the self-sustainability of the residents are included from the stage of the plan.

• Korean Journal of Culture and Social Issue
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• v.11 no.spc
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• pp.97-115
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• 2005

This study investigated the factors that influence the attitude, trust, and acceptance toward the North Korean residents by South Koreans. Three hundred and ninety-two South Koreans, including 222 with no contact experience with North Korean residents and 170 with contact experience, answered a questionnaire. The experience group included police officers who provide protection and settlement service, labor counsellors, social workers, church people, college classmates and tutors, and teachers in alternative schools for North Korean youths. The results indicated that protecting police officers have highly negative attitudes in both cognitive and affective dimensions and also show low trust and acceptance. Teachers in alternative schools, on the other hand, were found to have both positive and negative cognitive evaluations of North Korean residents, but still maintained positive affect and high trust and acceptance. People with no contact experience had negative affect along with pity, and showed medium level trust and acceptance. The distinctive difference between the police officers and teachers were attributed to the individual characteristics such as authoritarian personality and uncertainty avoidance rather than to the frequency or depth of contact. The most important determinant of trust and acceptance were found to be the affective component. The implications of these findings on the selection and training of interface personnel and peace education were discussed.

• Culinary science and hospitality research
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• v.21 no.6
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• pp.76-90
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• 2015

This study investigated the effects of online shopping malls' HMR selection attributes upon satisfaction and repurchase intention. Study subjects were Busan residents from whome 252 valid questionnaire responses were collected and used for analysis. The study conducted afrequency analysis to explain demographic characteristics using SPSS 18.0. Other anaylses were perfromed in order to investigate the effects of online shopping mall HMR selection attributes upon satisfaction and repurchase intention. The findings revealed that convenience, package brands, palatability, price and food quality appropriateness exhibited a significant influence, although food quality did not have a significant influence on customer satisfaction. In addition, customer satisfaction had a significant influence upon repurchase intention. Therefore, a high added value brand with high quality packing and design is thought to be more important than inexpensive price and low quality.

• International Journal of Contents
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• v.5 no.3
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• pp.24-32
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• 2009

Personal value and lifestyle have been regarded as the common factors in many studies of the destination selection. And the evaluations by visitors or tourists of certain destinations have been conducted in many respects. Based on those influential factors and measures from the review of the previous researches, this article considers the impact of residents' evaluation of the tourism resources in their own resident area on selecting destinations of their future overseas trips as well as their personal value and lifestyle. This article is aimed to reveal whether the impact exists, and if so, to what extent this impact can expand. According to the result, perception of tourism resources in residential area has impact on preferred destination, although its impact was relatively less than those of personal value and lifestyle. The more highly perceived the tourism resources are found, the more preferred tourist destination with abundant tourism attractions are. And the lowly perceived the cost of living in residential area is found, the more preferred the consumption-oriented tourist destinations are. It would be helpful for the product developers like travel agents or product marketers to know and predict the tendency of people s present evaluation of their areas and the future destination selection tendency for their trips.