• Title/Summary/Keyword: Relationship Learning

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The Effect of Customer Relationship Management and Learning Capability on Organizational Innovation in Banks (은행의 고객관계관리와 학습능력이 조직혁신성에 미치는 영향)

  • Kwon, Jae-Hyun;Choi, Youngjun
    • Knowledge Management Research
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    • v.17 no.3
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    • pp.227-248
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    • 2016
  • Customer satisfaction dominates research on customer-firm performance relationships; however, with a few exceptions, the authors of most prior studies did not examine the possibility that an organizations' customer relationship management can increase its knowledge management. Building on previous literature of information processing theory and transaction cost perspective, this paper investigates the effect of various characteristics of customer relationship an organization cultivates on its own innovativeness. Specifically, we identify closeness, communication, sympathy as three critical components of managing customer relationship. Data from a multi-informant survey conducted to 442 organizations in Korean bank industry show that an organization's relationship with its customers has significant effects on its innovativeness. This study highlights the importance of customer relationship in terms of enhancing innovations, and helps to explain interactive effects among customer relationship, organizational learning, and innovativeness.

A Study on the Relationship Between Learning Style of High School Student and School Library Skills (고등학생의 학습양식과 학교도서관 이용능력의 관계에 대한 연구)

  • Lee, Seung-Gil
    • Journal of Korean Library and Information Science Society
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    • v.42 no.3
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    • pp.229-249
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    • 2011
  • This study analyses the relationship between learning style and library skills. The components of learning style and library skills were extracted through literature review. The relationship between learning style and library skills was verified by using T-test. The results indicate that there was Sub-variables of library skills such as 'decimal classification', 'using reference sources', and 'recognizing the parts of a book' had a significant relationship with global variables of learning style. Thus, when the user education for each type of learning style will be considered.

The Relationship between Teaching Presence and Self-Directed Learning Readiness in e-Learning Environment

  • ZHANG, Wen;PARK, Innwoo
    • Educational Technology International
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    • v.11 no.1
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    • pp.119-143
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    • 2010
  • This study was conducted to find out the relationship between teaching presence and self-directed learning readiness in e-learning environment. 219 cyber university students finished the web-formatted questionnaires. The Self-Directed Learning Readiness Scale-Adult Based Education instrument and Teaching Presence Scale instrument were used. The results of the present study can be concluded as follow. First of all, teaching presence and self-directed learning readiness have a very high relationship in e-learning environment. Secondly, all five components of teaching presence have significant correlations with self-directed learning readiness. Thirdly, depending on the results of multiple regression analysis, only components of instructional contents and facilitating communication predict the self-directed learning readiness.

A study of the relationship between learning flow and learning burnout in college online classes (대학 온라인학습에서 학습몰입과 학습소진의 관계에 관한 연구)

  • Im, Hee-Joo;Lee, Young Lim
    • Journal of Digital Convergence
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    • v.19 no.6
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    • pp.39-46
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    • 2021
  • This study aims to investigate the relationship among the learning flow, perceived effectiveness of online learning and learning burnout in college online classes. A total of 149 college students participated in the study and completed the survey including learning flow, learning burnout and demographic information. The results showed that participants with higher learning flow showed less learning burnout. In addition, the perceived effectiveness of online learning partially mediated the relationship between cognitive learning flow and learning burnout, but did not mediate the relationship between defined learning flow and learning burnout. Since learners with higher cognitive learning flow perceived online learning as more effective, it is necessary to find out how to build learners' cognitive learning flow to decrease learning burnout. The results imply that universities should provide students with administrative support and an appropriate online learning environment.

Relationship among Quality Management Activities, Organizational Learning and Firm Performance: with a Focus on Manufacturing Corporations (품질경영활동, 조직학습, 기업성과의 관계: 제조기업을 중심으로)

  • Kim, Yeong-Seob;Na, Sang-Gyun
    • Journal of the Korea Safety Management & Science
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    • v.14 no.2
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    • pp.193-204
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    • 2012
  • This paper deals with an empirical analysis of the structural relationship among the factors such as quality management activities, organizational learning and firm performance of manufacturing corporations. The findings of the analysis are expected to make lots of contribution to manufacturing corporations establishing strategies for quality management activities and organizational learning. From the analysis, following conclusions and suggestions could be drawn: First, an analysis of the relationship between quality management activities and organizational learning showed that most activities of quality management turned out to exercise great influence upon the factors of organizational learning. This means that the activities of quality management will prompt the members of an organization to actively engage in learning activities individually, by team and organizationally, motivating them to spread such activities across the whole organization, leading ultimately to fundamental renovation of the very organization. Second, from an analysis of the relationship between organizational learning and firm performance, that is, financial and non-financial performances of a company, it was found that most factors of organizational learning have tremendous impact upon financial and non-financial performances of the company. Such result implies that decision and management of the things to be performed in the process of organizational performances are essential to determining firm performance because firm performance depend largely on the outcomes of organizational learning.

Learning Element Recognition and Academic Achievement of Nursing Student Receiving PBL with Simulation Education (시뮬레이션 실습이 접목된 문제중심학습에 대한 간호학생의 PBL 학습요소별 인식과 학업성취도)

  • Kim, Ji-Yun;Choi, Eun-Young
    • Korean Journal of Adult Nursing
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    • v.20 no.5
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    • pp.731-742
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    • 2008
  • Purpose: The purpose of this study was to analyze how a nursing student recognizes PBL with simulation education and its relationship to academic achievement. Methods: The study objects were the students in C college who learn through PBL using simulator for 15 weeks(September 2007 to December 2007). Learning element recognition was developed by Cho(2002) and three key evaluations(performance, self-evaluation, and colleague evaluation) were designed by professors. Results: Learning element recognition ranged from 2.37 to 4.83 with the average at 3.94. For Learning element recognition, students who preferred discussion score 4.15. This was statistically more significant than those who do not. Students who preferred presentations show significantly higher score in colleague evaluation. For Learning element recognition and academic achievement, self-evaluation and colleague evaluation showed relationship to PBL learning element. Conclusion: There was definitely a relationship with PBL learning element and academic achievement after learning the PBL with simulation education.

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The Structural Relationship among Internal Locus of Control, Interaction, Satisfaction and Learning Persistence in Corporate e-Learning (기업 사이버교육 학습자들의 내적통제소재, 상호작용, 만족도, 학습지속의향 간의 구조적관계)

  • Joo, Young Ju;Shim, Woo Jin;Kim, Eun Kyung;Park, Su Yeong
    • Knowledge Management Research
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    • v.10 no.4
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    • pp.31-42
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    • 2009
  • With the rapid development of information technology, e-learning is growing in corporate. However, there are still problems in learning, such as low learning persistence rate. Learning outcomes are complex phenomenon influenced by a multitude of factors, it is need to considering the direct and indirect causal relationship among various factors. Therefore, the purpose of this study was to develop the causal model that explains the learning outcomes (satisfaction learning persistence) in corporate e-learning. This study was also intended to examine the causal relationship between the interaction and learning persistence through satisfaction mediators. For this, online survey was conducted with a sample of 270 learners who enrolled in cyber training course at A company. The major findings of this study are as follows: First, internality (internal locus of control, ${\beta}=.154$), interaction (${\beta}=.489$), satisfaction (${\beta}=.304$) have direct effect on learning persistence. Second, the interaction has direct effect on the satisfaction (${\beta}=.320$). Third, the satisfaction has direct effect on the learning persistence, and mediating the interaction and learning persistence. This result will contribute to build a learning strategy to improve learning outcomes.

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The Effect of Archery Experiential Learning Program on Children's Communication and Peer Relationship

  • Kim, Jae-Nam
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.11
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    • pp.175-183
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    • 2018
  • In modern society, the optimal physical environment is constantly changing due to IT development, and it is provided with convenience. In this age environment, the children are growing up thinking that the value of community consciousness through relationship with others is not important in the social reality in which various ways and environments that can be done by themselves are succeeding. No matter how rapidly the world changes, a diverse learning environment is needed that establishes desirable human relationships and recognizes community consciousness and values. The purpose of this study was to investigate the effects of general children(elementary school 4th, 5th, and 6th graders) on the communication and peer relationship of the children participating in the archery experiential learning program, to emphasize the importance of physical activity programs, and also by analyzing the relationship between communication and improvement of peer relationship and to understand the effect of the archery experiential training learning which is one of exercise program. In order to verify the research problems, 30 experimental group and 30 comparative group were composed of 4th, 5th, and 6th grade elementary schools in Gwangsan-gu, Gwangju metropolitan city. The experiment group was participated in the archery experiential learning program for a total of 10 sessions, once a week for 60 minutes, and conducted a questionnaire survey. In this study, we examined the effect of archery experiential learning program on improving children 's communication and peer relationship ability. Thus, it showed that archery experiential learning program can be one of the important educational methods to promote the healthy character and development of children.

Exploring the Relationships between Adolescents' Perceived Achievement Goals, ICT Use in Education, Academic Achievement, and Attitudes toward Learning

  • NAM, Chang Woo;JEON, Hun
    • Educational Technology International
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    • v.16 no.2
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    • pp.111-140
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    • 2015
  • Perceived control and use of Information and Communication Technology (ICT) has long been known as important aspects of students' achievement. The purpose of this study was to explore the relationship between adolescents' perceived achievement goals, their Individual ICT use, ICT use for government-sponsored educational programs on television or the Internet, academic achievement and the attitude toward learning. Most previous research has employed cross-sectional data analysis using relatively small samples. For this purpose, this study used the datasets of the Seoul Education Longitudinal Study (SELS 2011) from Seoul Educational Research & Information Institute. We analyzed structural equation modeling (SEM) a nationally represented sample (4,346 eighth-grade students). The results of this study showed that students' perceived achievement goals had a positive relationship with their individual ICT use, and their use of ICT programs for government-sponsored educational programs on television or the Internet. Also, students' individual ICT use had a positive relationship with their achievement, but ICT use for government-sponsored educational programs on television or the Internet did not have a significant relationship with their achievement. That is, students' individual ICT use mediated the relationship between their perceived goals and academic achievement. In addition, results indicated that students' individual ICT use and ICT use for government-sponsored educational programs on television or the Internet had a positive relationship with their attitude toward learning. That is, both students' individual ICT use and ICT use for government-sponsored educational programs on television or the Internet mediated the relationship between their perceived goals and their attitude toward learning.

A Study on the Relationship between Using Computer for Learning and Subjective Achievement in High School (고등학생들의 학습목적 컴퓨터 사용과 고3의 주관적 학업성취도 관계 연구)

  • HEO, Gyun
    • Journal of Fisheries and Marine Sciences Education
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    • v.29 no.1
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    • pp.180-187
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    • 2017
  • The purpose of this research is to analyze the relationship between using computer for learning and subjective achievement in high school. It is also to explore the relationship among gender, school type, subjective achievement and computer use for learning. We conduct structural equational modeling analyses using Korean Child Youth Panel Study (KCYPS) data with 1st grade middle school students panel. We found these results: (a) Using computer for learning effects on the subjective achievement of 3rd grade high school students. (b) Girls more use computer for the purpose of learning than boys during high school. (c) School type has an effect on using computer for learning in high school significantly. From these results, some strategies and guides are suggested in the use of computer for learning.