• 제목/요약/키워드: Quality manager

검색결과 451건 처리시간 0.022초

소프트웨어 품질측정을 위한 소프트웨어 품질매트릭 방법론과 적용 연구 ((A Study on Software Quality Metric Methodology and Application for Software Quality Measurement))

  • 이성기
    • 한국국방경영분석학회지
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    • 제22권2호
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    • pp.90-112
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    • 1996
  • Research issues in software engineering in recent may be object oriented methodology and software quality. Since Halstead has proposed metric-software science in 1977, software quality area has been studied in steady but inactively until 1980s. As international standards such as ISO 9000-3, 9126 were enacted in 1990s early, interest in software quality is increased but many problems such as how to validate metric, measure quality or apply metric are remained. This paper proposes software quality metric methodology which software developer or project manager can use in measuring quality and validating metric during software development. The methodology is classified by several phases: establishment of quality requirement, identification of quality metric, data collection, metric implementation, metric validation. In order to show its applicability, test program, metrics and data are applied to each phase of the methodology. Consideration of this methodology as a methodology for software quality measurement similar to development methodology for software development is needed.

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의료기관 보건관리자의 직무 수행도에 영향을 미치는 요인 (Factors Affecting the Job Performance of Occupational Health Manager at the Hospital)

  • 지선영;정혜선
    • 한국직업건강간호학회지
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    • 제29권1호
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    • pp.8-19
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    • 2020
  • Purpose: To identify the importance and performance levels of health management duties, work-related and general attributes of health managers in medical institutions and analyze their impact on the performance of managing health-care related tasks. Methods: This research identified the performance levels of 150 health managers who have been executing industrial health-related duties for more than six months as nurses in medical institutions with more than 30 hospital beds. The variables which affect their performances were then analyzed. Results: The average importance of health care duties was 8.1 out of 10 and 5.5 for performance levels. Multi-regression analysis on the variables affecting performance levels of health managers in medical institutions showed that health managers exhibit higher numbers under the following conditions: over 300 full-time employees, more than 1 year but less than 3 years of experience, positions above section chief level, affiliation to the safety and health department, and high perception of duty importance. Conclusion: Improved cognizance of health manager importance should occur initially; then, health-care center setup, assigning of exclusive occupational health managers, and organizational efforts to improve the working environment in tandem with the provision of educational training programs to improve work quality are necessary.

성공적인 IT프로젝트 수행을 위한 PM 역량에 관한 연구 (A Study on the PM Competencies for Successful Completion of IT Project)

  • 김동욱;이원영
    • 한국IT서비스학회지
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    • 제16권2호
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    • pp.85-96
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    • 2017
  • The revised "Software Industry Promotion Law" has been effective from 2013. This law is to be basis of the domestic public information sector and increases the opportunities for small and medium-sized firms in participating the public IT projects. The shortcomings of this law may be the increase of the risk and the decrease of quality of projects. These suggest that the competencies of project manager (PM) s are critical. Also, in general, an SI (System Integration) project is a one that provides a customer with a customer-tailored system for system integration. Particularly, in an SI project involved in a public institution or a large corporation, the ripple effect of success or failure of a project is becoming greater as the system requires higher cost and more time due to high complexity and large scale. One of the solutions to address these problems is to investigate the competencies of a PM. Thus, in this paper, we derived the major competencies using the RGT (Repertory Grid Technique) and categorized the resultant constructs using the content analysis. In addition, we analyzed the level of importance of competencies by applying the AHP (Analytic Hierarchy Process). The conclusion was that Problem-solving Skill and Leadership were the most important competencies of a project manager.

병원간호사의 type D 성격, 소진, 간호근무환경이 재직의도에 미치는 영향 (The Influences of Type D Personality, Burnout and Work Environment on Nurses' Intention to Stay in the Hospitals)

  • 김숙영;서연옥
    • 동서간호학연구지
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    • 제24권2호
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    • pp.163-170
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    • 2018
  • Purpose: The purpose of this study was to identify the influences of type D personality, burnout and work environment on nurses' intention to stay at the hospitals among nurses. Methods: A cross-sectional descriptive design was used. Participants were 135 nurses working at general hospitals. Data were collected using self-report questionnaires. Data were analyzed using the SPSS/WIN 23.0 program for descriptive statistics, independent t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson's correlation, and hierarchical multiple regression. Results: The score of nurses' intention to stay was 4.78. 39.3% of participants were classified as type D personality group. The scores of burnout and work environment were 2.92 and 2.39, respectively. Intention to stay was negatively correlated with burnout and positively correlated with nurse participation in hospital affairs, nursing foundations for quality of care, nurse manager ability, leadership, and support of nurses, staffing and resource adequacy. Burnout and manager ability, leadership, and support for nurses explained 46.0% of variance of nurses' intention to stay in the hospitals. Conclusion: The results of the study indicate that nursing intervention programs for increasing intention to stay for nurses should include strategies for decreasing the burnout and increasing manager ability, leadership, and support for nurses.

말레이시아 1개 병원과 병상규모가 유사한 한국의 병원 간 보건정보관리자 직무 비교연구 (Comparative Research on the Health Information Manager(HIM) Duties of One Malaysian Hospital and Similar Scale Korean hospitals)

  • 김혜경;이현주
    • 한국산학기술학회논문지
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    • 제15권10호
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    • pp.6158-6167
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    • 2014
  • 본 연구는 말레이시아 병원과 유사규모의 한국 병원을 대상으로 보건정보관리자(HIM)의 새로운 역할 7가지에 대한 직무를 비교연구하기 위한 것이다. 말레이시아 병원은 272병상 규모의 종합병원을 선정하였다. 말레이시아는 해당병원을 연구자가 직접 방문하여 담당자 면담 등을 실시하였고 기간은 2013년 7월 22일부터 8월 2일까지 약 2주간이었다. 국내병원은 말레이시아와 병상규모가 유사한 병상대의 종합병원 총 13곳을 대상으로 유선 상 질의응답을 통해 확인하였다. HIM의 새로운 7가지 역할에서는 Health information manager로서 말레이시아 병원은 ICT가, 한국 병원은 조사대상 병원의 30.8%가 역할을 수행하고 있었다. Clinical data specialist역할 관련 classification of disease & procedure는 양국 모두 실시하고 있었고 tumor registry은 말레이시아 병원은 담당하고 있었던 반면 한국 병원에서는 15.4%만이 담당하고 있었다. 퇴원환자 통계는 말레이시아에서는 담당하지 않았고 한국은 76.9%에서 담당하고 있었다. 특수질환 등록업무는 한국은 22.1%에서 담당한 반면 말레이시아는 전체 법정전염병 등록 뿐 아니라 병원출생아와 사망자에 대한 정보등록까지 실시하고 있었다. 그 외 Patient Information Coordinator, Data Quality Manager, Document and Repository Manager, Research and Decision Support Analyst 역할은 양국 모두에서 실시하고 있지 않았다. HIM의 새로운 역할은 한국 중소병원에서 실천률이 낮은 편이다. 따라서 한국전체에서 HIM 역할이 확고히 정립되려면 중소규모 병원까지도 그 역할을 잘 수행할 수 있도록 해당 협회차원의 지속적인 교육, 지원을 통해 일부 대형병원뿐 아니라 중소병원을 포함한 전체 병원에서 역할이 명확화 될 수 있는 노력이 필요하다. 특히 특수질환 등 등록업무는 말레이시아 병원이 한국 병원에 비해 역할이 잘 정립되어 있어 이를 벤치마킹하여 업무를 확대하는 방안도 모색할 필요가 있다고 사료된다.

특급호텔 서비스종사원의 조직적 시민행동과 역할외적 행위가 고객의 서비스품질에 미치는 영향 (A Study on Organizational Citizenship Behaviors and Service Quality as External Effectiveness of Contact Employees for Deluxe Hotel in Seoul)

  • 박정준
    • 융합정보논문지
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    • 제8권1호
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    • pp.215-225
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    • 2018
  • 본 연구는 특급호텔의 종사원의 조직적 시민행동과 역할외적 서비스가 고객이 느끼는 서비스품질과 고객만족에 미치는 영향을 조사하고 분석하여 특급호텔 호텔경영자와 중견 간부들에게 새로운 대 고객서비스를 개발하는데 중요한 역할과 활용을 제시한다. 본 연구 구체적 결과는 고객과 접촉하는 종사원의 조직적 시민행동과 역할외적인 서비스가 고객에게 믿음과 신뢰에 지대한 영향을 미치고 있다는 유의한 의미를 발견하였다. 제시된 가설에 유의미한 긍정적인 결과를 보여주었다. 이러한 연구 결과는 호텔이 대 고객서비스의 고객관계 형성에 종업원의 역할을 이해하는데 기대하며 올바른 서비스 활동을 지원하는데 긍정적인 효과를 가져 오기를 기대한다.

PM이 적용된 복합문화공간 개발사례 연구 (A Case Study of Complex-Cultural-Space Development by Importing the PM)

  • 마은주;박부미
    • 디자인학연구
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    • 제19권5호
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    • pp.281-292
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    • 2006
  • 현대 도시공간은 단순주거환경에서 문화, 복지, 환경을 포괄하는 다기능 충족공간으로 급격하게 패러다임이 변화하고 있으며, 이러한 요구에 따라 문화적 이미지의 가치 창출에 대한 필요성과 질적인 성장관리가 중요한 이슈로 대두되고 있는 실정이다. 이에 본 연구에서는 복합공간개발계획에 있어 문화콘텐츠를 개발 도입한 성공사례의 연구 분석을 통해 각 개발 사례별로 문화콘텐츠영역을 추출하여 문화콘텐츠와 공간이 어떻게 연계되어 새로운 복합문화공간으로 조성될 수 있는지 살펴본다 또한 각 개발사례별 PM(Project management)과 PMr (Project Manager)의 범위와 역할에 대한 분석을 바탕으로 통합적이고 체계적인 관리시스템의 중요성을 인식한다. 따라서 이러한 PM과 PMr의 타당성에 대한 인식과 더불어 다양한 복합문화공간개발에 있어서 통합적 계획과 관리시스템으로 가장 효과적인 방법인 PM의 적용이 향후 복합공간개발의 질적인 향상을 가능하게 하는 새로운 대안의 기반이 될 것으로 기대한다.

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프로젝트 관리가 공동주택 건설의 하자 발생에 미치는 영향: 프로젝트 매니저 경험의 조절효과를 중심으로 (Investigating the Impact of Project Management on Construction Defects in Housing Projects: With a Focus on Project Manager Experience)

  • 이영준;김승철;오민정;최성용
    • 산업경영시스템학회지
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    • 제46권3호
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    • pp.209-220
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    • 2023
  • Recently, defects that occurred during the construction of apartment houses have become a social issue. Defects in apartment houses lead to waste of resources and economic loss, causing psychological and physical damage to customers, and a decrease in reliability and financial loss to construction companies. The purpose of this study was to analyze the impact of defect occurrence according to the difference in project management level in the apartment housing construction stage, and to investigate the extent to which the project manager's experience affects the defect occurrence rate. For the empirical analysis of the study, statistical analysis was conducted using data collected from 130 actual projects. The results of the analysis showed that schedule management, cost management, and quality management had a positive effect on reducing the defect occurrence rate in the execution stage of apartment housing construction, while human resource management productivity had a negative effect. This study theoretically demonstrated the importance of project management, and in practice, showed that schedule management, cost management, and quality management should be faithfully performed in the execution stage to reduce the rate of defects after project completion. It was also suggested that hiring an experienced project manager would help reduce project defects.

ON CODING AND UNIT-TEST PROCESS MANAGEMENT FOR SOFTWARE DEVELOPMENT OF LARGE-SCALE

  • Kino Yasunobu
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
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    • pp.233-238
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    • 1998
  • To manage a phase of coding and unit-test, project managers have used to pay attention to a number of completed programs. And the manager makes a graph of progress. Usually, this graph of progress has S shape and doesn't linearly depend on the workload. So the degree of progress seems to be behind. In actual, many projects tend to be behind the schedule. Because of this reason, it is difficult to judge whether the project is behind or not in the early stage. In this paper, We propose the 'four-division model' to solve this difficulty.

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GIS를 이용한 전주천 유역 수질환경정보시스템 개발 (Development of the Water Quality Environmental Information System on the basin of the River Jeonju using GIS)

  • 고홍석;이주승
    • 한국농공학회:학술대회논문집
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    • 한국농공학회 2001년도 학술발표회 발표논문집
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    • pp.488-491
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    • 2001
  • Tn this study aimed at developing the water quality environmental Information system using GIS. Based on the analysis that is from the pollution level of the river Jeonju depth, it suggests environment manager makes their decision protecting and helps people to use the information.

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