• Journal of the Korea Society of Computer and Information
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• v.3 no.4
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• pp.174-192
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• 1998

These day in the Quality Assurance System, it required that computer system is able to utilize SQC and ISO 9000 series, just then. However. because SQC is necessary to special branch of statistical experience, it is very hard to use and have a bound in that apply to practical business. Therefor in this paper, we proposed the software system which is control, at the same time, SQC and ISO 9000 series, in addition to avail without statistical knowledge. For the shake of this point, the substance of this study is largely separated dual part that ISO 9000 system for which is limited to use design of basic system, test, experiment, tracking incongruent part, analysis condemned goofs, and SQC system for which is to limited to use control chart, estimate, statistical testing, design of experiment(DOE) which used to commonly in Quality Control System. Expected efficiency of this paper is to set Qualify Management System, transfer qualify consciousness, satisfy the customer, increase reliability, in particular, it is expected that it is very useful to minor enterprises of manufacturing-centered.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.23 no.57
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• pp.63-76
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• 2000

In today's competitive, market-driven world, a company's survival rests in its ability to provide quality performance products accompanied by total customer satisfaction. To satisfy the needs of customers, companies strive for defect free performances. This requires companies establish an integrated quality management system based on ISO 9000, ISO 14000, QS-9000, AS-9000, TL-9000, 100 PPM, and six sigma. This paper suggests that how to integrate implementation of quality certification systems and six sigma is an important approach in the continuous quality improvement, and six sigma efforts have become one of the key success approach. Through the various survey of total quality management system approach, it is intended to provide a chance to benchmark or give a cue on how to conduct the quality management innovation.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.23 no.55
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• pp.73-83
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• 2000

Up to the present, ISO 9000 series have contributed which construction of quality management system and improvement of quality competition. Therefore many enterprises have taken an increasing interest in ISO 9000 series and the number certification of it is on the increase every year. In these processes, the side effect has come out. It is of no use to competitive power of enterprise. Because they made an effort for certification without preparation for a short period or there was no continuous system control. In this paper, We review the weakness of existing ISO 9000 series, which have soon ahead of revision. In addition, We propose the considering items or contents in revision for enterprise competition power.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.39 no.3
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• pp.71-82
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• 2016

The ISO (International Organization for Standardization) 9000 QMS (Quality Management System) standards specify requirements that need to demonstrate an organization's ability to consistently provide products or services. Korean companies have been implementing ISO 9000 QMS to compete in global markets. ISO 9000 QMS standards have been revised in 1994, 2000, 2008, and 2015 since the first release in 1987. The key change in ISO 9001:2015 is focused on risk-based thinking. It means that risk inherent within an organization is early identified and proactively controlled by use of all aspects of QMS rather than taking preventive actions. In this article we did literature review mainly on empirical study related to motivation and operation performance of ISO 9000 implementation. We present the necessity of changeover, features of new version, and comparison between new and old version. In order to see how well organizations can implement the new ISO 9001:2015 we focus on manufacturing companies that are going to convert to ISO 9001:2015 registration. We collect their key characteristics such as yearly sales, the number of MPI (Management Performance Indicators), the number of KPI (Key Performance Indicators), the number of quality control engineers, quality control engineer work experience, and the degree of adaptiveness between new ISO 9001:2015 QMS and QMS currently operating in manufacturing companies. Especially the degree of adaptiveness is analyzed by correlation analysis, regression analysis, ANOVA, and t-tests to discover the relationships among their characteristics. We found out that the degree of adaptiveness is linearly related to quality control engineer work experience and the number of MPI and KPI that is practically utilized in manufacturing companies. We summarize the implications discovered to help manufacturing industry convert to ISO 9001:2015 registration.

• Journal of the Korean Professional Engineers Association
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• v.32 no.6
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• pp.48-54
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• 1999

The ISO 90000 Quality System Certification is one of trends over the world. Many companies and organizations want to achieve the ISO 9000 certificate. But, some of companies did not fully consider the needs of certification before the decision of establishing the quality system to ISO 90000. If a company/organization wants to establish its unique quality system, it should consider some of points in the identification of needs, definition of application scope, effective ways of system establishing, top management committement, composition of task force team, practical involvement and development, analysis of process and assigned job functions, adoption of changes of business circumstances, and practical implementation of its unique quality system.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.05a
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• pp.71-74
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• 2004

The organizations registered ISO 9000:1994 have upgraded to ISO 9001:2000 family through transition period by December, 2003. Some features of ISO 9001:2000 family are that it merged three ISO 9000 series, reduced 20 requirements to five major clauses, and focused on Plan-Do-Check-Act improvement cycle. We interviewed quality managers and staffs of 37 companies certified ISO 9001:2000 in Busan and Kyungnam provinces where most machine, metalwork, and manufacturing companies in South Korea are located. Using statistical analysis, we find out which status of firms are related with the requirements of five clauses. We also discover if there is any difference in performing the requirements depending on top managership, reasons for seeking ISO 9001:2000 certification, and ISO 9001:2000 operating period.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.1129-1137
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• 2005

ISO 9001 is being used by architectural design and engineering firms in order to strengthen the capability of business activities through the implementation of advanced ISO 9000. However, there have been significant problems in stable settlement of ISO 9000 in design and engineering company, which seem to be caused by lack of proper and comprehension. For the purpose this research was conducted by a cluster analysis of 646 audit reports out of representative 15 companies that have been audited from 1997 to 2003. The analysis showed that the most problems were generated in the areas of "Design and Development", "Production and Service Provision", and "General requirements" of ISO 9000. This research also shows that the corrective actions for disposition of nonconformities should be implemented to achive ISO 9000 standards.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.28 no.4
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• pp.124-133
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• 2005

The purpose of this study is to analyze the effectiveness of process approach for business performance of a company certified with ISO 9000 : 2000 quality management system. The result of this empirical research were identified as follows. Documentation and an intelligence process appeared with a preference matter in an influence to reach to a business performance of a company through the organization which established a process approach. It reveals that the process approach of quality management system might affect positively for customer satisfaction, product qualify, financial results and cost reduction.

• Industrial Engineering and Management Systems
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• v.7 no.3
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• pp.228-244
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• 2008

ISO9000 set of standards has been widely applied in Iranian Automotive manufacturing industry. Regarding the effects of TQM and ISO9000 set of standards various studies have been conducted and different quantitative conclusions have been made. Due to lack of quantitative information, in many of the cases, using qualitative information becomes the best option. The qualitative nature of data in such cases, requires qualitative analysis methods that might lead to some challenging computational issues. This paper examines the impact of ISO9000: 2000 certification and its perceived benefits for an automotive manufacturing company. Using an empirical approach, the paper seeks to ascertain if certification has indeed improved the performance of the company. Our null hypothesis rotates around the effect of ISO9000: 2000 on the 4W's of an enterprise. To carry out the research, first we developed a couple of questionnaires including all criteria of ISO9000 and 4W's. Second, the questionnaires were discussed with two researchers knowledgeable in the field, and then submitted to the quality practitioners and executives of Iran Khodro Enterprise-a leading company in Iranian automotive manufacturing industry. Finally the null hypothesis was tested and the technology improvement dimensions were ranked through nonparametric tests. The results illustrated a reasonable cause and effect relationship, suggesting that ISO9000: 2000 has positive effect on the 4W's of company result. In this work we investigate the effect as technology improvement viz., the improvement of techno-ware, human-ware, info-ware, and organ-ware.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.22 no.52
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• pp.247-260
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• 1999

Korean small and medium industrial company might be better if we make continuous effect to improve the quality activities based on the factors which are presented in this paper. The adaptation of ISO 9000 has brought about some significant positive effects to domestic quality systems. However, some negative results occurred in domestic industries' rushing to fulfill the requirements of these new quality systems. This study is conducted using the data collected from 153 manufacturing companies. The primary objective of this research is to provide the efficient implementation process of ISO 9000 certification on the basis of total quality management. This analysis is able to apply for domestic industrial company to establish and maintain the development of quality systems.