International conference on construction engineering and project management (국제학술발표논문집)

  • 2005.10a
  • /
  • Pages.1129-1137
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  • 2005
  • /
  • 2508-9048(eISSN)
Korea Institute of Construction Engineering and Management (한국건설관리학회)
권호 표지

A CLUSTER ANALYSIS OF THE AUDIT RESULT OF QUALITY MANAGEMENT SYSTEM IN ARCHITECTURAL DESIGN AND ENGINEERING FIRMS

  • Dae-Kwon Bae (Dept. of Architectural Engineering, Hanyang University) ;
  • Jung-Suk Hong (Dept. of Architectural Engineering, Hanyang University) ;
  • Jae-Jun Kim (Dept. of Architectural Engineering, Hanyang University)
  • Published : 2005.10.16
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Abstract

ISO 9001 is being used by architectural design and engineering firms in order to strengthen the capability of business activities through the implementation of advanced ISO 9000. However, there have been significant problems in stable settlement of ISO 9000 in design and engineering company, which seem to be caused by lack of proper and comprehension. For the purpose this research was conducted by a cluster analysis of 646 audit reports out of representative 15 companies that have been audited from 1997 to 2003. The analysis showed that the most problems were generated in the areas of "Design and Development", "Production and Service Provision", and "General requirements" of ISO 9000. This research also shows that the corrective actions for disposition of nonconformities should be implemented to achive ISO 9000 standards.

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