• 제목/요약/키워드: Qualify

검색결과 1,078건 처리시간 0.02초

데이터품질관리 성숙도모델에 대한 연구 (A Study of Data Quality Management Maturity Model)

  • 김찬수;박주석
    • 정보관리학회지
    • /
    • 제20권4호통권50호
    • /
    • pp.249-275
    • /
    • 2003
  • 오늘날 정보화 사회에서 경쟁하는 기업들에 있어서 데이터품질 저하는 기업경쟁력 하락과 새로운 비용창출이라는 부정적인 영향요인으로써 작용하고 있다. 이러한 데이터품질 저하의 문제를 해결하기 위해 데이터품질에 대한 많은 선행연구들이 진행되어 왔으며, 데이터품질의 측면 중 결과적 이고 현상적인 품질개념인 데이터 값의 품질과 데이터서비스의 품질에 대해 주로 연구되어 왔다. 이에 반해 본 연구에서는 원인적인 데이터품질 개념인 데이터의 구조적 품질을 메타데이터 관리의 관점에서 연구하였으며, 이를 통해 평가와 개선을 위한 관리의 관점이 적용된 데이터품질관리 성숙도모델을 제시하였다. 또한 본 연구에서 제시한 데이터품질관리 성숙도모델의 타당성 검증을 위해 데이터품질 관리단계가 성숙될수록 데이터품질수준이 높아지게 된다는 것을 실증적으로 검증하였다.

인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구 (Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance)

  • 이건창;강병욱;서보밀;김종욱
    • 경영과학
    • /
    • 제22권1호
    • /
    • pp.27-46
    • /
    • 2005
  • As the electronic commerce has grown dramatically, visiting the Internet shopping malls is accepted as one of our daily life. Despite many studies about user acceptance of the Internet shopping malls, it still remains unanswered how the Internet shopping mall's three quality factors such as system qualify, Information qualify, and service quality affect user trust, and eventually user acceptance of the mall. To investigate this issue, we propose a research model in which six external factors such as three qualify factors as well as self-efficacy, subjective norm, and trust have a significant impact on user's attitude and intention to use the mall. After garnering 244 valid questionnaires from users, we analyze them with structural equation modeling. Experiment results show that the Internet shopping mall's three quality factors such as system quality, information qualify, and service quality significantly Influence user trust for the mall, which in turn impacts user's perceived usefulness, attitude toward using the mall. Another external factors such as self-efficacy and subjective norm also influence user's perceived ease of use and perceived usefulness respectively, affecting user's attitude altogether. Implications and further research directions are presented.

일식 레스토랑의 고객만족과 충성도에 대한 서비스 품질에 관한 연구 (A Study of Service Quality on Customers′ Satisfaction and Loyalty in Japanese Restaurant)

  • 안효주;안광열;신충섭
    • 한국컴퓨터정보학회논문지
    • /
    • 제9권2호
    • /
    • pp.149-160
    • /
    • 2004
  • The purpose of this research is to study the effect of service qualify improvement strategy and its practices on firms' competitive advantage, and identify their influence on customer satisfaction and loyalty. According to this purpose. this paper hypothesized that high service qualify will satisfy customers' needs and result in improved customers' loyalty. Thus, empirical study was conducted to identify the relationships among factors which were identified through literature review. Data were collected from the customers of 3 luxurious japanese restaurants in Seoul. The result of data analyses shows (1) Serve quality factors such as customer service, qualify of meal, location and facility, and types of restaurants make significant difference among three restaurants in terms of customers' perception about service quality; (2) There is statistically significant difference among three restaurants in terms of customers' satisfaction, but there is no significant difference among them in terms of customers' loyalty; and (3) Not only the result from analysis on japanese restaurants inside hotels but also that on the independent japanese restaurant in Kangnam area, shows that service quality factors have significant effect on both customers' satisfaction and loyalty.

  • PDF

농촌 노인의 자아존중감, 사회적 지지와 삶의 질과의 관계 (Relations of Rural Elderly People's Self-Esteem and Social Support to their Quality of Life)

  • 손신영
    • 지역사회간호학회지
    • /
    • 제17권2호
    • /
    • pp.176-185
    • /
    • 2006
  • Purpose: This study was to identify the relations of rural elderly people' self-esteem and social support to their qualify of life. Methods: Data were collected from 228 rural elderly. The instruments used in this study were the self-esteem scale developed by Rogenberg(1965), the MOS-SSS(1991) and the qualify of life scale by Choi(1986). Data were analyzed by SPSS 12.0 using t-test. ANOVA, Pearson correlation coefficient and stepwise multiple regression. Results: Self-esteem and social support were in a positive correlation with each other(r=.467, p=.000). Social support and quality of life were in a positive correlation with each other(r=.512, p=.000). Self-esteem and quality of life were in a positive correlation with each other(r=.555, p=.000). The significant predictors of quality of life were self esteem, social support, and economic status, and the three factors accounted for 42.5% of variances in rural elderly people's quality of life. Conclusion: These results suggest that self-esteem, social support, economic status can be important factors for the qualify of life in the rural elderly. It proposes the basis for program development to improve rural elderly people's qualify of life.

  • PDF

의류 대여 점포의 서비스 품질, 관계의 질, 관계지속의도 (A Study on the Service Quality, Quality of Relationship, and Relationship Continuity Intention of Rental Clothing Store)

  • 김용숙
    • 복식
    • /
    • 제55권2호
    • /
    • pp.105-115
    • /
    • 2005
  • The purposes of this study were to identify the service quality, quality of relationship, and relationship continuity intention of rental clothing store. Questionnaires developed by researcher were collected from 212 consumers who experienced rental clothing. Data was analysed by use of factor analysis, path analysis, and covariance structure analysis. The results were; 1. Factors of service quality of clothing rental store were tangibility & promotion, shop assistant & store atmosphere, customer empathy, customer reliability strategy, customer management, and customer convenience. And factors of relationship quality were satisfaction, trust, emotional involvement, and calculational involvement, and factors of relationship continuity intention were longitudinal relationship propensity & word-of-mouth and rerental intention. 2. Service quality of rental store affected significantly on relationship quality, and relationship quality affected significantly on relationship continuity intention. And service qualify of rental store affected significantly on relationship continuity intention through relationship qualify.

ENGINEERING AND MANAGEMENT ON GLOBAL SOURCING OF ELECTRONIC COMPONENTS TO IMPROVE PRODUCT RELIABILITY

  • Masuda Akihiko;Saka Yasuo;Ihara Yoshiyuki
    • 한국품질경영학회:학술대회논문집
    • /
    • 한국품질경영학회 1998년도 The 12th Asia Quality Management Symposium* Total Quality Management for Restoring Competitiveness
    • /
    • pp.287-292
    • /
    • 1998
  • As business looks towards the $21^{\st}$ century, a long-term strategy that focuses on global sourcing will be the vital factor in whether companies win or lose. At the same time, with electronic components, it is important to ensure stable quality and reliability, together with other important parameters. In order to achieve this, creating an effective mechanism of failure analysis and database management for electronic components is essential. The authors introduce the actual mechanism employed by NEC and explain the ideas and insight they have obtained from their experience.

  • PDF

Single PPM 품질혁신운동의 성과와 개선 방안 (A Study on the Improvement Way & Accomplishment of Single PPM Quality Innovation Movement)

  • 이경종
    • 산업경영시스템학회지
    • /
    • 제25권5호
    • /
    • pp.39-45
    • /
    • 2002
  • Since 100PPM Qualify Certification System has been established by the Industrial Advancement Administration in 1995, 1000PPM Quality Innovation Movement has contributed much to the enhancement of quality competitiveness of Korea's parts industry. And in 2000, raised to a higher level, Single PPM Quality Certification System has been established by the Small and Medium Business Administration. Single PPM Qualify Innovation Movement seeks to reduce the number of defects to below 10 out of one million industrial items produced. Ultimately, Single PPM Quality Innovation Movement aims at achieving perfection, by enabling a zero defect rate in industrial production through the participation of all members of an organization. So this study aims to show the tangible and intangible effects of Single PPM Quality Certification System. and to suggest a methodology to improve current problems of Single PPM Quality Innovation Movement.

지방자치단체 정책품질관리(PQC) 시스템에 관한 연구 (A Study on System for Policy Quality Control of Local Government)

  • 이승희;노규성;이홍희
    • 한국디지털정책학회:학술대회논문집
    • /
    • 한국디지털정책학회 2007년도 춘계학술대회
    • /
    • pp.23-32
    • /
    • 2007
  • Most recently, the development and publication of the ordinance and the manual of policy qualify management is spreading the recognition of quality Control in the public sector. The purpose of this study is to introduce of the system quality Control for local government's policy. So we suggested lessons drew from case study(Daegu metropolitan city, Gumi city) on current introduction. To introduce the system quality Control for local government, we have to gain the sympathy of introduction, second prepare of inducement, last manage PQM flexibility.

  • PDF

판매촉진 수단이 의류제품 평가에 미치는 영향 (A Study on Effect of Sales Promotional Marketing Means on Evaluation of Clothing Product)

  • 박진아;김수경;임숙자
    • 복식
    • /
    • 제55권5호
    • /
    • pp.43-54
    • /
    • 2005
  • This study was designed towards female college students to find out how increasing promotional marketing means are affecting the evaluation of clothing products; qualify perception, value perception, and purchase intention. 704 female college students participated in this study and SPSS package was used to analyze gathered data. The results of this study were as follows: First, the use of sales promotional means and preference had a significant difference among students demographic factors(residence, whole Income of the family, allowance, and clothing expenses). Second, qualify perception, value perception, and purchasing intention were the three factors of clothing product evaluation. Third, normal price and $30\%$ sale price clothing was perceived as high quality product and $50\%$ sale price clothing was perceived as high valued product. Purchasing intention was high when low price was suggested or promotional gift was given. Fourth, when considering product price as the factor of product evaluation, there were significant difference between the prices of product. And also, considering the product price, there were significant difference among factors of product evaluation and sales promotional means. Fifth, there was significant correlation between qualify perception, value perception, purchasing intention, usage and preference of promotional means. Further more, value perception was main factor that affected purchasing intention.