• Journal of Information Technology Applications and Management
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• v.20 no.1
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• pp.107-132
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• 2013

Project management is critical for the success of the large and complicated IT project. Accordingly, to improve the efficiency of the project management, operation of separate Project Management Office (PMO) organization is getting important. Despite the appreciation of PMO as necessary for project success, the result has not always been positive. In this respect, we intended to formalize the PMO success model by incorporating necessary factors related to PMO services and capabilities, and their relationship. Empirical testing results verified critical antecedents comprising PMO services, which included schedule, quality, budget and others. Furthermore, moderating impacts of PMO capabilities are quantitatively assessed. The research findings offer practical insights for successful management of PMO.

• Journal of Information Technology Services
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• v.13 no.4
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• pp.169-188
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• 2014

Recently the complexity and difficulty of the IT projects are increasing due to technological and environmental risks, resulting in the adoption of PMO(Project Management Office) onto IT project management practices, including public area projects. For example, the Korean government regulated the application of PMO onto large scale public IT projects. However, since there has been no reliable method to estimate the cost to execute PMOs, a PMO cost evaluation model to support the budget and cost planning of PMO projects is required. Thus, the purpose of this research is to develop a systematic cost evaluation model for PMO projects. We identified the dimensions that determine the PMO execution cost to be the scale of the subject project, the technical difficulty level of the subject project, and the tasks to be executed in the PMO project. Based on the determinants, the PMO execution cost model were developed from historical data and experts opinion. Upon verification, the validity of the developed model has high level of consistency compared with their experiences of real PMO project costs.

• The Journal of Information Systems
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• v.20 no.4
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• pp.119-143
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• 2011

Recently, Information System (IS) development projects such as the next generation IS project of the financial business domain have shown tendency to become large and complex. Accordingly, a large number of enterprises have introduced a Project Management Office (PMO) to successfully manage multiple complex large-scaled projects. Many researches and empirical studies have proved the positive results of PMO-based projects. For example, most PMO-based projects have been accomplished successfully without exceeding the planned deadline and budget. However, even in the case of PMO-based projects, participants are still supported by legacy Project Management Systems (PMS) developed without considering the PMO. It implies that recent large projects are hardly performed efficiently because of the large gap between the legacy PMS tools developed only for single small projects and the real process of PMO-based project management. Therefore, we attempt to design and develop a PMO-based PMS in which the role and responsibility of PMO are completely implemented. To demonstrate our systems practicality, we applied the devised system to the real project management cases of "K" bank in The Republic of Korea. According to the results of case analysis, all of the four projects supported by our PMO-based PMS have been completed without exceeding planned deadline and budget, and the quality of their final outcome is appraised to be superior.

• Management & Information Systems Review
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• v.37 no.4
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• pp.141-156
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• 2018

PMO(Project Management Office) has been considered as a general approach for the successful operation of IT project. The previous studies tended to emphasize on the roles and functions of PMO in a normative way. However, in practice, since PMO is operated as a joint structure in which client firms and professional PMOs work together, it seems to be important that the implementation system of PMO should be properly formed. In this paper, it is examined whether the competence of client firms and professional PMO influence on the setup of implementation system of PMO, and also whether implementation system of PMO influence of the performance of IT project. In addition, it is also analyzed if the competence of client firms and professional PMO influence differently on the setup of implementation system of PMO, according to the degree of knowledge complementarity. As a result of this study, it is found that the competence of client firms and professional PMO influence positively on the setup of implementation system of PMO, and governance factors such as clear definition of organizational roles, responsibility, and setup of standardized processes are also important in performance of IT project. It is also shown that, if knowledge complementarity is formed with a common knowledge base between client firms and professional PMOs, Project Management Office functions effectively. In summary, for the successful performance of IT project, it seems that it is required to approach from the view point of governance in forming the implementation system of PMO and it is also important to form knowledge complementarity between client firms and professional PMOs.

• The Journal of Society for e-Business Studies
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• v.21 no.3
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• pp.129-151
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• 2016

The objective of this study is to examine the relationship of organizational justice, project performance and internal and external PMO (Project Management Office) capability by conducting survey of IT project participants worked with PMO. This study was the first case which classifies PMO capability into internal and external by ownership of PMO. PLS-SEM analysis, which used for this study shows internal PMO capability connects with distributive justice and procedural justice, and directly related to project performance. By comparison, external PMO capability has relationship only with procedural justice, but never related to project performance. Furthermore, distributive justice and procedural Justice all have correlation with project performance. In general, capability of external professional consulting firms is utilized for the fairness and objectivity in spite of sufficient internal project management capability. However, the internal PMO capability has greater influence on procedural justice than external's (internal PMO capability > external PMO capability). Also, distributive justice and project performance have direct correlation only with the internal PMO capability. This paper will be an indicator of finding human capabilities which are necessary for internal and external PMO performance, and has great significance of laying a groundwork of project management strategy by PMO.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.37 no.4
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• pp.42-53
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• 2014

This study identifies influential factors for invigorating the public management office (PMO) system for system integration (SI) projects in public sectors and analyzes the priority of each factor from the point of different stakeholders, i.e., owners, SI company, and PMO. Based on the literature review, four first-level influential factors are identified: legal system maintenance, owner's capability, SI company's capability, and PMO's capability. Among them, the PMO's capability is determined as the most critical factor by all the stakeholders. Among the second-level influential factors, the capabilities of professional engineers and project managers are considered as important among the PMO's capability, whereas the reasonable consulting fee is considered as the most critical factor among the legal system maintenance. With respect to each stakeholder, project management capability is considered as the most important factor for owners, while the reasonable consulting fee is considered as the most important factor for PMO.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.44 no.3
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• pp.133-145
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• 2021

Recently, the importance of project management has increased due to the scale and complexity of the construction projects. Therefore, this study conducted a survey on construction companies and related public institutions to verify the relationship between the role of the Project Management Office(PMO) and PM leadership for project performance. Based on this, the effect of the PMO role on the project performance was identified and the moderating effect of PM leadership was analyzed. As a result, first, the role of the PMO was found to have an influential on the project performance. Second, the PM leadership was verified to has a moderating effect in the relationship between the PMO role and the project performance. The purpose of this study is to analyze the influential of the role of PMO on project performance in the construction industry to suggest the necessity of PMO in the construction industry and the need to adopt PMO in large-scale construction projects and analyze the moderating effect of PM leadership on project performance.

• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.704-707
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• 2017

오늘날 기업에서 프로젝트의 성공은 기업 전략 달성에 필수 요소이다. 프로젝트가 많아지고 프로젝트의 중요성이 커지면서 프로젝트의 성과 향상의 방안으로 PMO(Project Management Office)를 운영하는 사례가 늘고 있다. 전사 PMO는 기업의 전략과 프로젝트 간에 연결고리 역할을 하며 기업 내 다수의 프로젝트를 관리함으로써 기업 전략 달성을 도모하지만 대부분 부족한 인력과 자원으로 운영되고 있다. 리스크가 높은 프로젝트에 한정된 인력과 자원을 집중할 수 있다면 프로젝트 성공 가능성을 높이고 기업 전략 달성에 보다 이바지 할 수 있을 것이다. 본 논문에서는 프로젝트 리스크를 기반으로 PMO를 운영하는 방법에 대하여 다루고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2015.04a
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• pp.557-560
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• 2015

PMO(Project Management Office)는 프로젝트의 수행을 일관성 있게 관리하고, 성공적인 완료를 위하여 지원, 감독, 통제 등의 제반 활동을 수행하는 조직이다. PMO의 도입으로 인한 프로젝트 성과 향상에 대한 연구는 이미 해외에서는 여러 차례 보고 되었고, 최근 정부에서도 전자정부법을 개정하여 공공정보화 사업에 대한 안정적인 PMO 제도 정착을 위해 노력하고 있다. 본 논문은 이러한 배경을 바탕으로 국내 공공정보화 프로젝트 지원에 필요한 PMO 8개 카테고리, 33개 주요 기능을 2000년 이전과 2000년 이후로 구분하여 각 기능에 대한 증가율을 비교, 분석하였다. 이러한 분석 결과를 바탕으로 향후 더 효과적인 PMO 제도의 안착을 기대한다.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.44 no.3
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• pp.207-213
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• 2021

Recently, the number and scale of projects being carried out within the enterprise are increasing. Accordingly, many companies are competitively introducing a Project Management Office (PMO) to efficiently manage these projects, allocate resources, and effectively link the projects and corporate strategies. However, the project manager who directly manages the project wants to receive support from the PMO in many areas for successful project management, but the project manager does not like to be interfered with by the PMO. On the other hand, the PMO may not be able to satisfy all the requirements of each PM as PMO oversees the entire project with limited resources. In addition, since the PMO must monitor and control the project and support the project according to the priorities of each project, conflicts with each PM can be formed. Therefore, in this study, based on the case of a company, the difference between the perceptions of PMs and PMOs about the importance of the required roles of PMOs is to be examined. As a result of the study, it was confirmed that the core functions and sub-functions of PMO, which PMO members and PMs consider important, are different. It was identified that the PMs valued the PMO function that would be helpful for their successful project execution. On the other hand, PMO members revealed that they had a relatively high priority for the roles to monitor and control project performance for which they were directly responsible.