• Korean Security Journal
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• no.18
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• pp.101-118
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• 2009

Despite large increases in the growth of the private security industry in the last few decades, very little empirically based information has been collected on the roles of private security within current Korean literature. Attempting to address this gap, this study examined perceptions of the roles of private security by surveying 212 police officers. In order to measure the strength of police officers' perception, not only quantitative but also qualitative methods were adopted. Overall, results of the study indicate that police officers considered private security as an adjunct to the police. However, they also believed that private security industry would grow to get square with the police in the near future. Concerning the specific roles of private security, police officers rated the roles of loss prevention and protection more highly than those of crime prevention and order maintenance. This result reveals that police officers thought private security had focused more on the roles related to the pursuit of profits than on the roles tied to its public functions.

• Korean Security Journal
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• no.34
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• pp.115-137
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• 2013

This study aims to confirm the effect of different types of interpersonal stress factors of private security officers that are prevalent in the course of carrying out their duties on job satisfaction and turnover intention. The authors have examined 175 of the 200 survey questionnaires distributed to the employees of private security firms located in Seoul and Gyeonggi Province in December 2012. The result of the analysis indicates that the primary source of stress in the private security officers is the interaction with customers, followed by the relationships with colleagues and superior officers. In addition, colleague-related stress is found to be the only interpersonal stress factor with a statistically significant negative effect on job satisfaction, while both the stress from the relationships with colleagues and superior officers are positively correlated with turnover intention. Furthermore, the colleague-related stress is revealed to mediate job satisfaction which has a statistically significant effect on turnover intention. The result from the study emphasizes the importance of managing the interpersonal stress in private security officers and confirms the necessity of effectively handling the stressful situations in the relationships with colleagues. Moreover, in order to raise job satisfaction levels and minimize turnover which is vital in accomplishing the goal of each organization, causal factors of the stress need to be recognized and handled appropriately. This will provide the future research with an insight into the effective interpersonal stress management and examining other factors of job satisfaction and turnover intention of private security officers.

• Korean Security Journal
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• no.13
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• pp.305-326
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• 2007

Coming to 21st century, the dangerous causes which threaten for safety of citizen's life is increasing. The national importance of facilitates which is dealing by special security officers are becoming target for enemy or terrorist. Therefore, securities in Korea are developing strongly. This study investigates for status and problem of the special security and aim to suggest the plan for development. The development of special security connects to the development of private security industry, the improvement of work environment for special security officers who are working in this ares, securing of man's ability, reality of salary, introduction of professional qualification system, reorganization of education system and the search system for preparing terror need to improve.

• Korean Security Journal
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• no.61
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• pp.137-161
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• 2019

The purpose of this research is to explore ways to improve private security officers' compliance with security policies by analyzing the effects of transformational leadership and organizational trust. Data were collected from private security officers employed in the cities of Seoul and Busan by using survey questionnaire. Statistical analyses were conducted with SPSS 22.0 and AMOS 23.0. The results showed that transformational leadership increased organizational trust which was found to have a positive effect on willingness to comply with security policies. In addition, transformational leadership did not affect willingness to comply with security policies directly but had an indirect effect on it through organizational trust. The findings of current research suggest the leaders of security businesses consider various ways to increase officers' organizational trust such as improved job security and benefits in order to maximize their willingness to comply with security policies.

• The Journal of the Korea Contents Association
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• v.19 no.7
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• pp.281-290
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• 2019

With the goal of enforcing a municipal police system in a national scale starting from 2021, the proposal for introducing municipal police system is promoted and the private security is spotlighted as the measure for supplementing the issues for municipal police system. To solve this issue, the method of promoting and actively utilizing the private security which served as an assistant for security service into the cooperator for security service is suggested as a practical method. To analyze how police's favorable attitude toward introduction of municipal police system influence on the favorable trust toward private security system, this study conducted a survey on front line police officers and analyzed the collected data through statistical technique. As a result, the police officers favorable to introduction of municipal police system also showed positive attitude toward private security and machine security. However, the survey didn't provide significant result on labor expense. In order for the private security service to be accepted as the cooperator for security service, it is necessary to solve the labor expense issue and strengthen trust on machine security.

• Korean Security Journal
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• no.33
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• pp.197-228
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• 2012

The private security industry in Korea has rapidly proliferated. While the industry has grown quickly, though, private security officers have recently been implicated in incidents involving violence, demonstrating an urgent need for systematic reform and regulation of private security practices in Korea. Due to its quasi-public service character, the industry also risks losing the public's favor if it is not quickly disciplined and brought under legitimate government regulation: the industry needs professional standards for conduct and qualification for employment of security officers. This paper shares insights for the reform of the Korean private security industry through a study of the licensing and training requirements for private security businesses in the United States, mainly focusing on the Private Security Officer Employment Authorization Act (hereinafter the PSOEAA) and the California system. According to the PSOEAA, aspiring security officers shall submit to a criminal background check (a check of the applicants' criminal records). Applicants' criminal records should include not only felony convictions but also any other moral turpitude offenses (involving dishonesty, false statement, and information on pending cases). The PSOEAA also allows businesses to do background checks of their employees every twelve months, enabling the employers to make sure that their employees remain qualified for their security jobs during their employment. It also must be mentioned that the state of California, for effective management of its private security sector, has established a professional government authority, the Bureau of Security and Investigative Services, a tacit recognition that the private security industry needs to be thoroughly, professionally, and actively managed by a professional government authority. The American system provides a workable model for the Korean private security industry. First, this paper argues that the Korean private security industry should implement a more strict criminal background check system similar to that required by the PSOEAA. Second, it recommends that an independent professional government authority be established to oversee and enforce regulation of Korea's private security industry. Finally, this article suggests that education and training course be implemented to provide both diverse training as well as specialization and phasing.

• The Journal of the Korea Contents Association
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• v.10 no.4
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• pp.375-385
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• 2010

The purpose of this study is to examine the influence of the fellowship of an organization empowerment of security officers. By using stratified cluster random sapling, 264 people from private security enterprises which are located in Seoul, 2009, were selected as final samples. However, the cases used in the final analysis were counted as 238. The reliability of the questionnaire used in the study was measured by Cronbach's $\alpha$ statistics, being over .761. The collected data were analyzed by factor analysis, reliability analysis, t-test, F-test, and multiple regression etc., using SPSSWIN 17.0. The conclusions were drawn as following. First, there are difference in fellowship according to the demographic characteristics of security officers. Second, there are difference in organization empowerment according to the demographic characteristics of security officers. Third, the fellowship of security officers affects an organization empowerment. That is to say, when vigorous and active participation, and independent and critical thinking are perceived more highly, the intensity of influence, meaning, capability, and self-determination increase.

• Korean Security Journal
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• no.38
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• pp.163-189
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• 2014

This research is carried out to offer suggestions for improving the work efficiency and quality of private security officers and developing the private security industry; it examines the relationship between the training of private security officers that affects task efficiency as well as the ultimate outcome of an organization's work and job satisfaction while confirming the mediation effect of job consciousness. A self-administration survey method is employed and the questionnaires filled out by 180 related personnel at a private security firm located in Seoul, South Korea are analyzed for the following results. The training satisfaction variable shows a statistically significant effect on the job consciousness of private security officers, meaning that the trainees that are satisfied with the training they receive are also more dedicated to carrying out their tasks dutifully compared to those who are not content with the training. The research results stated above confirm the findings of the past studies which assert that training satisfaction factor affects job satisfaction and job consciousness has a statistically significant impact on job satisfaction and acts as a mediator between training and job satisfaction. With the results acquired, the author suggests the training providers and instructors prepare an educational service that can suit the needs of the trainees and promote job consciousness through increased training satisfaction. Lastly, with the basis on the results from this study, further research should be conducted to examine other various explanatory factors that might affect job satisfaction.

• Korean Security Journal
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• no.36
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• pp.7-28
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• 2013

In Korea, the size of the private security industry has grown rapidly since the enactment of the Security Business Act in 1976. Unfortunately, the quantitative development has not been accompanied by the comparable qualities, and this shortcoming can be attributed to different unethical incidents caused by the private security officers. This study examined the causal relationship between the organizational characteristics according to the organizational ethics and the organizational citizenship behavior to provide suggestions to promote the ethics of the private security officers, and ultimately play the role of a theoretical foundation for the qualitative advancement of the industry. Private security officers in Seoul and the Gyeonggi province in Korea were studied by using the purposive sampling method and the following results were obtained. First, except for the altruism factor, the levels of organizational ethics perceptions and organizational citizenship behavior of the subjects were relatively high. Moreover, organizational characteristics had a positive partial effect on organizational ethics and organizational citizenship behavior. Furthermore, organizational ethics partially affected organizational citizenship behavior in a positive way, and organizational ethics had a partial mediation effect between organizational characteristics and organizational citizenship behavior. With the results of the analyses, development and management of the ethics training and programs and promoting the ethics among the executives were recommended as a future direction.

• Korean Security Journal
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• no.19
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• pp.1-21
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• 2009

Manpower demand forecasting in private security industry can be used for both policy and information function. At a time when police agencies have fewer resources to accomplish their goals, forming partnership with private security firms should be a viable means to choose. But without precise understanding of each other, their partnership could be superficial. At the same time, an important debate is coming out whether security industry will continue to expand in numbers of employees, or level-off in the near future. Such debates are especially important for young people considering careers in private security industry. Recently, ARIMA model has been widely used as a reliable instrument in the many field of industry for demand forecasting. An ARIMA model predicts a value in a response time series as a linear combination of its own past values, past errors, and current and past values of other time series. This study conducts a short-term forecast of manpower demand in private security industry using ARIMA model. After obtaining yearly data of private security officers from 1976 to 2008, this paper are forecasting future trends and proposing some policy orientations. The result shows that ARIMA(0, 2, 1) model is the most appropriate one and forecasts a minimum of 137,387 to maximum 190,124 private security officers will be needed in 2013. The conclusions discuss some implications and predictable changes in policing and coping strategies public police and private security can take.