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Students' Satisfaction and University Reputation through Service Quality in Private Higher Educational Institutions in Bangladesh

  • ALAM, Mohammad Manjur;ALAUDDIN, Md.;SHARIF, Mohd Yasin;DOOTY, Evana Nusrat;AHSAN, Syed Md. Hasib;CHOWDHURY, Mustafa Manir
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.9
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    • pp.91-100
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    • 2021
  • Educational institutions play a critical role in national development through the advancement of skilled human resources and intellectual society. The number of higher educational institutions (HEIs) is increasing significantly in Bangladesh. Students have a number of options from which to select their preferred educational institutions. Hence, HEIs should think about the quality of services they provide to students. The objective of this study is to measure students' satisfaction and university reputation through service quality (SQ) in a private higher educational institution (PriHEI) in Bangladesh. Primary data was collected from 270 students of International Islamic University Chittagong (IIUC), Bangladesh, through a simple random sampling technique. In this study, data was analyzed through descriptive statistics, correlation, measurement model using confirmatory factor analyses, and structural equation modeling (SEM). The results showed that transport services have indirect but medical and physical facilities have both direct and indirect significant effects on overall students' satisfaction. Further, the administrative services and research facilities have significant indirect effects on overall students' satisfaction. Finally, the results of structural equation modeling (SEM) confirm that the reputation of the university is directly associated with overall students' satisfaction.

THE CONFLICT MANAGEMENT STYLE ADOPTED BY THE SUBCONTRACTORS OF HONG KONG BUILDING PROJECTS

  • Andy K.W. Ng;Andrew A.D.F. Price
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.628-634
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    • 2009
  • It is a common practice in Hong Kong for the main contractors of local building projects to sublet most of the work to subcontractors. Consequently their roles have gradually transformed from a constructor to a manager of subcontractors. The outcomes of a project therefore depend heavily on the subcontractors' performance. However, most of the subcontractors complain that they are unable to efficiently and effectively operate due to site coordination problems, such as inaccurate site reference lines, caused by main contractors. The site problems may consume significant amounts of resources if practical solutions cannot be agreed by the project participants early enough. Rahim Organizational Conflict Inventory-II (ROCI-II) model was developed by M.A. Rahim that measure five types of conflict management style including Integrating, Obliging, Dominating, Avoiding and Compromising. This paper presents the questionnaire survey based on the ROCI-II model to rank the preference on the conflict management style adopted by the project representatives of the subcontractors in handling the site coordination problems and its impact to the time used to agree the solutions to the different types of site coordination problems with main contractor. The survey results show that most of the subcontractors' project representatives preferred to adopt the Compromising style to tackle the site coordination problems and the time used to agree the solutions with main contractor was influenced by the conflict management style adopted.

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Research on Customer Survey for Clothing DIY Packages (의류 DIY 패키지의 소비자 현황조사 연구)

  • Eunhye Lee
    • Journal of Fashion Business
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    • v.27 no.2
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    • pp.108-123
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    • 2023
  • Recent increase of eco-conscious trends and pleasure from Do It Yourself (DIY) activities have led to a surge in sales of package products bundling together clothing patterns and raw materials. However, a well-structured market system is yet to be established. We surveyed 460 women with sewing as a hobby who had purchased these DIY clothing pattern packages. The survey revealed that majority of respondents had their hobby for over five years. Choosing the right fabric to match clothing patterns presented a common challenge. Most participants owned a sewing machine and an overlocker, with price being the primary concern when purchasing a package. For guidance during the sewing process, participants preferred print materials featuring real-life images. Those with less sewing experience leaned towards video tutorials. Items of interest or those commonly created included blouses, shirts, and dresses. Desire for further learning in sewing and pattern-making was prominent, with a clear preference for online classes. Several strategies are recommended to enhance the appeal of DIY clothing package products, including broadening range of packages that incorporate fabric, offering supplementary educational resources to improve users' skills, implementing affordable pricing structures, supplying comprehensive creation guidelines, and making available design modification guides. These considerations could significantly boost customer satisfaction. This research intends to lay groundwork for understanding DIY clothing creation market, ultimately fostering production of highly desirable products. Insights of this study will prove instrumental in refining product development and devising effective marketing tactics, leading to a more rewarding consumer experience.

Conflicts of Interest in the Research Publication Process-A Case Study Approach

  • KANG, Eungoo;HWANG, Hee-Joong
    • Journal of Research and Publication Ethics
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    • v.3 no.1
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    • pp.1-5
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    • 2022
  • Purpose: A conflict of interest is defined broadly as a scenario in which one's responsibilities and self-interest collide in a manner that has a significant probability of corrupting one's discernments, motivations, actions, desires, values, and judgments. This study aims to investigate various cases of conflict of interest. Research design, data and methodology: Our study used the preferred reporting items for systematic reviews and meta-analyses (PRISMA) to identify resources. The eligibility of selected prior studies thoroughly was investigated whether they are suitable for the topic of present study. Finally, we collected total 15 previous studies published between 2000 and 2021. Results: Research findings indicate that there are three main cases that might cause a conflict of interest and mandated research ethics education might provide researchers with the tools to identify and battle the temptations and biases provided by conflicts of interest. Researchers could likely be better prepared for conflicts of interest if they investigated the moral difficulties associated with them in advance. Conclusions: Researchers might evade deliberate or unconscious detriment of duties, and also objectivity loss because of the siren song of self-interest by escaping situations whereby they may be tempted to shirk their responsibilities, not to remark the hassles of unveiling conflicts.

Identifying Travel Characteristics of Gangneung's Gyeongpo District as Observed through YouTube Videos (유튜브 영상을 통해 본 강릉 경포지구의 여행 특성 분석)

  • Ju-Ho Shin;Kwang-Min Ham
    • Journal of Environmental Science International
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    • v.33 no.8
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    • pp.569-574
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    • 2024
  • This study analyzed the travel characteristics of Gangneung's Gyeongpo District and user reactions by utilizing YouTube videos. The findings were as follows: First, the most frequently visited places by YouTube video producers in Gyeongpo District were Gyeongpo Lake (55%) and Gyeongpo Beach (28%). In particular, videos featuring walks along the lake and beach paths were prominent, regardless of the season. Second, YouTube video producers predominantly enjoyed solo travel to Gyeongpo Lake (69%) and Gyeongpo Beach (71%), with notably few visits to historical sites. Third, viewers who watched YouTube videos related to Gyeongpo District preferred videos under 10-15 minutes in duration. Comments typically focused on "photos," "information," "solo travel," "hotels," and "healing," with positive evaluations of scenery and accommodations. Fourth, the top nine YouTube videos with the highest view counts were produced by individuals, with limited responses to videos produced by local governments or authorities. The findings identified popular tourist destinations and trends in the Gyeongpo District, noting a bias in visits and behaviors of video producers toward specific locations. This suggests the need to develop tourism resources by utilizing the natural and historical assets of Gyeongpo District. The findings are expected to guide future tourism policies, promotional efforts, and marketing strategies for Gyeongpo District.

Diet Composition of Whitespotted Conger, Conger myriaster in the Coastal Waters of Geoje Island, Korea (거제 주변해역에 출현하는 붕장어(Conger myriaster)의 위내용물 조성)

  • Kim, Kyung Ryul;Nam, Ki Mun;Park, Kyeong Hyeon;Kim, Byong Seob;Han, Myung Il;Kwak, Ju Won;Baeck, Gun Wook
    • Korean Journal of Ichthyology
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    • v.32 no.2
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    • pp.103-109
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    • 2020
  • The diet composition of whitespotted conger, Conger myriaster was studied using 129 specimens collected in the coastal waters Geoje, Korea from June 2018 to May 2019. The size of the specimens ranged from 11.5~22.9 cm in preanus length (AL). C. myriaster was a piscivore that consumes mainly pisces such as Engraulis japonicus and Gobiidae (%IRI: 98.4%). Of the fish species E. japonicus was the most preferred prey. Based on these results, it is considered that Conger myriaster has a characteristic of feeding on abundant prey organisms in the study area. The dietary compositions of C. myriaster was not significantly different among size classes. These results are considered to be due to a lack of specimens and the various size groups were not collected. Based on these results, it is thought that immature fishes inhabit the coast of Geoje. As body size of C. myriaster increased the mean weigh of prey per stomach (mW/ST) tended to increase (one-way ANOVA, P<0.05).

Impact of Community Health Care Resources on the Place of Death of Older Persons with Dementia in South Korea Using Public Administrative Big Data (공공 빅데이터를 이용한 치매 노인 사망장소의 결정요인: 지역보건의료자원의 영향)

  • Lim, Eunok;Kim, Hongsoo
    • Health Policy and Management
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    • v.27 no.2
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    • pp.167-176
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    • 2017
  • Background: This study aimed to analyze the impact of community health care resources on the place of death of older adults with dementia compared to those with cancer in South Korea, using public administrative big data. Methods: Based on a literature review, we selected person- and community-level variables that can affect older people's decisions about where to die. Data on place-of-death and person-level attributes were obtained from the 2013 death certification micro data from Statistics Korea. Data on the population and economic and health care resources in the community where the older deceased resided were obtained from various open public administrative big data including databases on the local tax and resident population statistics, health care resources and infrastructure statistics, and long-term care (LTC) insurance statistics. Community-level data were linked to the death certificate micro data through the town (si-gun-gu) code of the residence of the deceased. Multi-level logistic regression models were used to simultaneously estimate the impacts of community as well as individual-level factors on the place of death. Results: In both the dementia (76.1%) and cancer (87.1%) decedent groups, most older people died in the hospital. Among the older deceased with dementia, hospital death was less likely to occur when the older person resided in a community with a higher supply of LTC facility beds, but hospital death was more likely to occur in communities with a higher supply of LTC hospital beds. Similarly, among the cancer group, the likelihood of a hospital death was significantly lower in communities with a higher supply of LTC facility beds, but was higher in communities with a higher supply of acute care hospital beds. As for individual-level factors, being female and having no spouse were associated with the likelihood of hospital death among older people with dementia. Conclusion: More than three in four older people with dementia die in the hospital, while home is reported to be the place of death preferred by Koreans. To decrease this gap, an increase in the supply of end-of-life (EOL) care at home and in community-based service settings is necessary. EOL care should also be incorporated as an essential part of LTC. Changes in the perception of EOL care by older people and their families are also critical in their decisions about the place of death, and should be supported by public education and other related non-medical, social approaches.

Characteristics of Microcrack Orientations in Mesozoic Granites and Granitic Dyke Rocks from Seokmo-do, Ganghwa-gun (강화군 석모도 일대의 중생대 화강암류 및 화강암질 암맥류에서 발달하는 미세균열의 분포특성)

  • Park, Deok-Won;Lee, Chang-Bum
    • The Journal of the Petrological Society of Korea
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    • v.16 no.3
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    • pp.129-143
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    • 2007
  • We have studied orientational characteristics of microcracks in Mesozoic granites and granitic dyke rocks from Seokmo-do, Ganghwa-gun. Microcracks on horizontal surfaces of rock samples from 14 sites were investigated by image processing. Orientations of these microcracks compared with those of 18 sets of joints in Mesozoic granites from Seokmo-do. From the related chart, microcrack sets show strong preferred orientations which obviously are coincident with the direction of vertical common joints. It follows that the formation of macroscopic joints may be the results of further growth and step-wise jointing of pre-existing microcracks. Orientations of microcracks from this result also compared with those of vertical rift and grain planes for Jurassic and Cretaceous granite quarries in Korea. As shown in the distribution chart, the congruence of distribution pattern among microcracks and rift and grain planes suggests that similar microcrack systems probably occur regionally in Jurassic and Cretaceous granites from Korea. In particular, whole domain of the distribution chart was divided into 16 groups in terms of the phases of distribution of microcracks and planes. These microcrack sets in each domains construct complex composite microcrack systems which have formed progressively by different geologic processes and under varying conditions.

Encounters and Acceptable Number of Encounters at the Seoseokdae Trail Section of Mudeungsan National Park (무등산국립공원 서석대 구간의 탐방객 조우수와 허용가능 조우수)

  • Kim, Sang-Mi;Kim, Sang-Oh
    • Korean Journal of Environment and Ecology
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    • v.34 no.5
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    • pp.454-465
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    • 2020
  • This study measured the present number of encounters and established the evaluation criterion for the allowable number of encounters in the Seoseokdae summit area (SSA) of Mudeungsan National Park to examine managerial conditions of the number of visitors to the Seoseokdae trail section (STS). Data were obtained from a questionnaire survey of 263 visitors to STS selected through convenient sampling during June 2019. The average number of encounters in SSA was 18.7. Most of the respondents (95.4%) encountered fewer than 30 other visitors. The average maximum number of simultaneous users (AMNSU, measured at 15-minute intervals) in SSA was 13.4 persons (range: 3~31 persons). The AMNSU by the hour was the highest with 21.0 persons at 13-14, followed by 19.8 persons at 11-12, 15.5 persons at 14-15, 15.3 persons at 12-13, 12.3 persons at 10-11, and 10.8 persons at 8-9. Acceptable encounter number (AEN) developed by long-question format (LQF) was 59.2 persons, and that by short-question format (SQF) was 55.1 persons. AEN of the respondents who preferred "near-nature experience" at 27.5 persons was fewer than those who preferred "resort/tourism area like experience" at 46.6 persons. The present number of encounters and AMNUS (range: 3~31 persons) in SSA were fewer than AENs derived from LQF (59.2 persons) and SQF (55.1 persons). Eighty-three percent of the respondents preferred "near-nature experience," while only 10.5% of the respondents preferred "resort/tourism area like experience." 78.4% of the respondents did not perceive that SSA was crowded. The absolute majority of the respondents (92.3%) answered higher personal AEN than the perceived encounter numbers (PEN). The gaps between the personal AEN and the PEN were negatively correlated with perceived crowding.

consumers' purchasing behavior of functional cosmetics and Inula based functional cosmetics merchandising research (국내 소비자의 기능성화장품 구매행태 및 선복화 활용 기능성화장품 상품화를 위한 연구)

  • Han, Do-Kyung;Lee, Hyun-Jun;Lee, Eun-Hee;Paik, Hyun-Dong;Shin, Dong-Kyoo;Park, Dae-Sub;Hwang, Hye-Seon;Hong, Wan-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.8
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    • pp.236-250
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    • 2016
  • This study was conducted to provide baseline data regarding functional cosmetics so that Inula. based cosmetics can increase its competitiveness in the market as well as to understand current trends to enable anticipation of demands for future product development. For this research, general consumers over the age of 20 residing in Seoul and the Gyeonggi district were surveyed. The results show consumers preferred serum-type products among various types of cosmetics, and that they purchased these once every 1-3 months. Consumers also preferred these products in less than 10-30ml capacity, and at costs of less than 30,000-50,000 KRW. For whitening, functional cosmetics consumers also preferred the serum type, in less than 30-50ml capacity and priced less than 30,000-50,000 KRW. Consumers preferred to purchase functional cosmetics in single units. The major purchasing location, with a high preference rate, was cosmetic stores, and the major sources of information, also with high preference rates, were 'experienced reviews from family, friends and acquaintances' and 'TV advertisements'. Respondents selected 'over 50,000 KRW' the most for all items when responding to 'Purchase Intent for Functional Cosmetics containing Inula', and responded that they were willing to pay 10%-30% more for functional cosmetics containing Inula compared to standard functional cosmetics. These results show that businesses in the cosmetics industry need to take consumer demand into account when developing new functional cosmetic products, as well as establish plans to create specialized spaces that provide better quality service and increase word of mouth effect through better utilization of various types of offline media, social media, and blogs. The study also shows a need for businesses to develop products fully utilizing the Inula flower, which has been shown to be effective as a natural skin whitener, wrinkle reducer and skin moisturizer, to appeal to the increasing number of customers interested in health and beauty.