• 제목/요약/키워드: Positive-working

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Customer satisfaction on the nursing services;A relationship among the expectation and the perceived performance and the willingness of reuse of patients on the nursing services (간호서비스에 대한 고객만족에 관한 연구;환자의 기대와 성과지각 및 병원 재이용의사 간의 관계)

  • Jung, Won-Suk;Yoon, Sook-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.1
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    • pp.31-40
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    • 2003
  • Purposes : The purpose of this study is to analyze the correlation among Expectations, Performance-Perception, Willingness of reuse of hospital. Methods : The subjects of this study were 120 patients who were admitted in the hospitals over 1 week in Pusan. The data was collected by self-reporting questionnaires from Oct. 16th, to Nov. 5th, 2001. The data were analysed by SPSS/PC package using frequency, percentage, mean, standard deviation, Pearson's correlation coefficient. Results : The results were as follows; 1) The mean score of Expectation was 3 and over. The highest item was 'equal treatment' and the lowest was 'safety in transaction'. 2) The mean score of Performance-Perception was 4 and under. The highest item was 'nurse' attractive appearance' and the lowest was 'equal treatment', 'kindness and etiquette'. 3) The mean score of Willingness of reuse was 3.11. 4) There was a statistical significance of the difference between Expectations and Performance-Perception. The highest difference item was 'equal treatment', and then the lowest difference item was 'working environment arrangement/order'. 5) There were statistically significant positive correlation among Expectations, Performance-Perception, and Willingness of reuse. The highest correlation was 0.89 between Performance-Perception and Willingness of reuse. Conclusions : Nursing managers have to develop nurse training programs for improving of patient's performance perception on nursing service.

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Nurses' Monitoring Practice for Adverse Drug Reactions (약물 유해 반응에 대한 간호사의 모니터링 실천에 관한 연구)

  • Kim, Hyun-Jin;Lee, Seon-Hye
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.1
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    • pp.91-98
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    • 2016
  • Purpose: The aim of this study was to identify the relationship between nurses' knowledge of adverse drug reactions (ADR), attitudes, and monitoring practices and to establish an effective ADR reporting system and provide baseline data for its activation. Methods: The participants in this study were chosen by convenience sampling and included 182 nurses working at major general hospitals that operate a Regional Drug Safety Center. Data were collected from June 1 to 12, 2015 and analyzed using Cronbach's ${\alpha}$, descriptive statistics, independent t-test, one way ANOVA, Pearson correlation coefficient and stepwise regression with the SPSS program. Results: The nurses' average score for knowledge was 7.62 points, for attitude, 41.04 points and for monitoring practices, 34.22 points. ADR monitoring practices positively correlated with knowledge (r=.19, p=.011), attitude (r=.41, p<.001), drug performance competency (r=.54, p<.001), and drug education satisfaction (r=.54, p<.001). Drug performance competency, drug education satisfaction, and attitudes explained 42.0% of the ADR monitoring practices (Adj $R^2=.42$, F=43.95, p<.001). Conclusion: In order to facilitate and encourage nurses' voluntary monitoring practice of ADR, efforts must be made to create positive attitudes toward ADR, and to increase drug performance competency and drug education satisfaction.

The Predictors of Employees' Personnel Rating at a University Hospital in Korea (일개 대학병원 직원의 인사고과성적 예측요인)

  • Kwon, Soon-Chang;Seo, Young-Joon
    • Korea Journal of Hospital Management
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    • v.10 no.3
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    • pp.1-24
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    • 2005
  • This study purports to investigate the determinants of individual personnel rating of the employees at a university hospital in Seoul, Korea. The sample used in this study consisted of 63 nurses, 41 para-medical staff (Clinical Pathologist, and Radiologist), and 67 administrative staff. Independent variables of the study included the achievement level of the selection test (English, major subject, and interview), post-entrance development factors (education and training, career development, supervisory support, co-worker support, and organizational support), and demographic characteristics. Data for the achievement level of the entrance exam and years for the first promotion were collected from the administrative records of the study hospital, while data for the post-entrance development factors were collected from the survey with self-administered questionnaires using 5-point Likert Scale during June 10-25, 2003. Collected data were analyzed using hierarchical multiple regression. The results of the study showed that achievement level of the interview and English exam at the selection test, education and training, organizational support, and supervisory support while working at the hospital, and length of duration (below 8 years) and educational background (4-year college graduates) among demographic variables had significant positive effects on the personnel rating. The results of the study imply that hospital administrators should make an effort to improve the validity of the selection test, and to motivate the employees to receive more education and training.

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The Effects of Maternal Attitude Towards Maternal Employment on Social Competence of First-Graders (어머니의 취업관련 태도가 초등학교 입학기 자녀의 사회적 유능감에 미치는 영향)

  • Chang, Young-Eun
    • Journal of Families and Better Life
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    • v.27 no.2
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    • pp.111-122
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    • 2009
  • The relations of mothers' attitudes regarding maternal employment to mothers' psychological well-being, mothers' parenting sensitivity and children's social competence were examined for mothers who worked full-time (extensively) from age 6 months of their children on, mothers who were not employed, and mothers who worked part-time or inconsistently during their children's early years. Longitudinal observations of 1,034 mothers and children in the NICHD Study of Early Child Care from age one month to first grade were analyzed using structural equation models. As predicted, mothers and children benefited when maternal attitudes were consistent with mother's actual employment status. Among extensively employed mothers, those with positive attitudes about employment had better psychological well-being; among mothers who were not employed, those who believed that maternal employment would have negative consequences for children's development reported better psychological well-being. The findings suggested that whether the mother's status of employment is congruent with their beliefs, not whether the mother is working or not, predicted the mother's well-being and their child's social development.

Contents Analysis of Meaning in Life of Higher Grade Elementary School Students (초등학교 고학년 학생이 인식하는 생명과 삶의 의미 내용분석)

  • Kim, Shin-Jeong;Kang, Kyung-Ah;Bang, Kyung-Mi
    • Child Health Nursing Research
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    • v.16 no.4
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    • pp.287-296
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    • 2010
  • Purpose: The purpose of this study was to explore and understand life and meaning in life of elementary school students. Methods: Data from 1,790 higher grade elementary school students were analyzed for content of meaning in life. Results: The students described the following: 1) Meanings of living existence included, 'living things', 'importance', 'human life', 'family', 'event', 'eternity', 'origin of life', 'disease', and, 'protection'. 2) Four categories were found for reasons why human life is important, 'solitary', 'limitation', 'valuables', and 'living'. 3) Things that one can do to protect the value of human life were, 'doing safely', 'keep things well', 'altruistic behavior', 'doing sound activity', 'preservation & development', and 'devotion of oneself'. 4) Meaning of life included 'to accomplish plans', and 'to do things' 5) Cases when students felt life had meaning were 'perform meaningful behavior', 'comfortable emotionally', and 'receiving help from others'. 6) The methods by which to live a meaningful life were 'working diligently', 'serving', and 'doing rightly'. Conclusion: These results suggest that students recognize the meaning of life in a most positive way and with a relatively wide scope, but as a few students had a negative orientation, age-appropriate and more systematic education programs are needed.

Knowledge on Sudden Unexplained Infant Death-related Safe Sleep Practices and Infant Cardiopulmonary Resuscitation in Pediatric Nurses

  • Cho, Jung Ae;Sohn, Min;Lee, Sangmi;Ahn, Young Mee
    • Child Health Nursing Research
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    • v.26 no.4
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    • pp.454-462
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    • 2020
  • Purpose: Sudden unexplained infant death (SUID) is a major contributor to infant mortality, and pediatric nurses have the responsibility to educate parents on SUID-reducing strategies. This study was conducted to measure pediatric nurses' knowledge of SUID-related safe sleep practices (K-SSSP) and infant cardiopulmonary resuscitation (K-ICPR). Methods: In total, 136 pediatric nurses were administered a survey including K-SSSP (13 items), K-ICPR (5 items), confidence in K-SSSP education (1 item; 5 points), and other factors relating to SUID experiences or education. Results: The correct answer rates of the K-SSSP and K-ICPR were 62.6% and 62.5%, retrospectively. The mean score for confidence in K-SSSP education was 2.6±0.9. Only 18 nurses (13.2%) responded that they educated parents on the content of the K-SSSP, while 76 nurses had received education on SUID. Positive relationships were observed between K-SSSP scores and higher education, between K-ICPR scores and having own child(ren) and clinical experience, and between confidence in K-SSSP education and higher education or having one's own child(ren). Nurses caring for newborns performed more SUID education than nurses working in other units. Conclusion: There is a profound need to implement a systemic educational program on SUID and strategies to reduce SUID for pediatric nurses.

Job Stress and Presenteeism of Clinical Nurses (임상간호사의 직무 스트레스와 프리젠티즘)

  • Gun, Mi-Sook;Choi, Yeon-Hee;Park, Kum-Hwa
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.2
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    • pp.163-171
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    • 2011
  • Purpose: This study is to investigate the job stress and presenteeism of nurses with work shift. Methods: The data were collected through questionnaires from 281 clinical nurses working for a university hospital located in D city from 13 to 28 of February, 2009. The data were analyzed by descriptive statistics, t-test, ANOVA, Scheffe verification test, Pearson correlation coefficient and multiple linear regression using SPSS/WIN 16.0. Results: The mean score of job stress was 3.47. Work overload and psychological burden scored the highest point as the sub-category of work stress factor. Work performance loss out of presenteeism showed 26.89 and perceived productivity, 79.79. Also 94.7% of respondents answered they had health problems. A significantly positive correlation was found among job stress, work performance loss and health issue. To determine the factors affecting presenteeism, work performance loss was associated with work overload and perceived productivity with interpersonal relationship conflict. Conclusion: Based on the findings of the study, job stress is positively correlated with work performance loss, and health problems. Therefore, health problems of nurses with work shift need to be considered and plans to manage their job stress affecting presenteeism need to be developed at an earlier stage.

The Relationship of Emotional Labor, Empowerment, Job Burnout and Turnover Intention of Clinical Nurses (병원 간호사의 감정노동, 임파워먼트, 직무소진 및 이직의도 간의 관계)

  • Lee, Keum-Jae;Lee, Eliza
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.2
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    • pp.130-142
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    • 2011
  • Purpose: The purpose of this study was to identify the relationships among emotional labor, empowerment, job burnout, and turnover intention. Methods: The design of this study was a cross-sectional descriptive study. The subjects of this study were 358 nurses working for over 6 months in Seoul and Gyeonggi-do. The data were collected from 4th to 30th of September, 2009 through one-to-one interviews. Survey data were analyzed using t-test, one-way ANOVA, Pearson's correlation coefficient, and hierarchical regression. Results: We find the positive correlation of turnover intention with emotional labor and with job burnout, but the negative correlation of empowerment with job burnout and with turnover intention. The nurses' turnover intention scores were relatively low with 1.30. Job burnout, shift work, and frequency of turnover were predictors of turnover intention. The most powerful predictor variable was job burnout (${\beta}$=.420, p<.001). We find that emotional labor and empowerment as determinants of turnover intention are not significant. Conclusion: These results suggest that manager should consider shift work of nurses and job burnout in order to manage nurse organization and resource effectively.

Effects of Social Support and Ego-resilience on Nursing Performance of Hospital Nurses (사회적 지지와 자아탄력성이 병원간호사의 간호업무 성과에 미치는 영향)

  • Lee, An Saeng;Yoon, Chi-Keun;Park, Jin Kyu
    • Korean Journal of Occupational Health Nursing
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    • v.21 no.3
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    • pp.283-289
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    • 2012
  • Purpose: The purpose of this study was to identify the effects of the social support and ego-resilience on the nursing performance among hospital nurses. Methods: The subjects of this study were 369 nurses in a senior general hospital. We used the self-reported questionnaire to assess the level of ego-resilience, social support and nursing performance of hospital nurses. The data were analyzed using descriptive statistics, frequency, t-test, ANOVA, Pearson's correlation coefficient and stepwise multiple regression. Results: This study showed the positive relationship between the social support and ego-resilience on tne the nursing performance of hospital nurses. The higher group of the social support and ego-resilience showed the more performance of hospital nurses. And, the influencing factors on the performance are age, ego-resilience, social support, night working days a month in the order. Conclusion: Further studies will be needed to promote the performance of nurse in hospital and policies to be develop to elevate the social support and ego-resilience of nurses.

Self-efficacy, Nursing Organizational Culture and Emotional Labor in Clinical Nurses (임상간호사의 자아효능감, 간호조직문화 및 감정노동)

  • Kang, Moonhee;Kwon, Myoungjin;Youn, Soonyoung
    • Korean Journal of Occupational Health Nursing
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    • v.21 no.3
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    • pp.266-273
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    • 2012
  • Purpose: The objective of this study was to investigate the relationship among self-efficacy, nursing organizational culture and the emotional labor in clinical nurses. Methods: The subjects of this study were the clinical nurses working at 3 general hospitals in D city. The self-reported questionnaires were administered to 293 clinical nurses and data were analyzed with SPSS/WIN 19.0. Results: The levels of self-efficacy, nursing organizational culture and emotional labor of the subjects were revealed moderate to high. Significant explanatory variables of the degrees of self-efficacy included age, career of work and job satisfaction and nursing organizational culture included position, nursing method and job satisfaction and emotional labor included education, number of patient and job satisfaction. Correlations between self-efficacy and emotional labor and nursing organizational culture and emotional labor were negative while self-efficacy and nursing organizational culture were positive. Conclusion: The findings suggested the intervention program in order to improve job performance and job satisfaction, develop effective nursing organizational culture and reduce role conflicts among clinical nurses.