• Title/Summary/Keyword: Performance management

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ATM 교환 시스템을 위한 TMN 기반의 Proxy 성능 관리대행자 구현 (Implementation of TMN-based Performance Proxy Agent for ATM Switching Systems)

  • 권봉경;김화성
    • 한국통신학회논문지
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    • 제27권6C호
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    • pp.562-570
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    • 2002
  • 통신망에 대한 성능 관리는 망 서비스의 품질 유지를 위해 매우 중요하며 이를 위해서는 각 망 노드 별로 성능 데이터의 수집 및 관찰이 필수적이다. 그러나 대부분의 공중 통신망은 다양하고 이질적인 통신망 장비들로 구성되며 또한 이들은 대부분 자체적인 성능 관리 시스템으로 관리되고 있어 통합 성능관리 시스템의 구현에 어려움이 있다. 또한 최근 몇 년간 통합 망관리를 위한 TMN (Telecommunication Management Network) 기반의 망관리 시스템 개발이 다수 이루어지고 있으나 성능관리에 대한 구현은 미비한 상태이다. 본 논문에서는 ITU-T Q3 객체 모델을 이용하여 ATM 교환 시스템의 성능 감시 구조를 제안하고, 자체 관리 시스템과의 연동을 통한 Proxy 성능 관리대행자의 기능 설계 및 구현 방법에 대해 기술하였다. 본 논문에서 구현한 Proxy 성능 관리 대행자는 ATM 교환 시스템들이 갖고 있는 다양한 자체 성능 관리 기능을 TMN 표준 성능 관리 인터페이스로 변환하는 기능을 제공함으로써 전체 망에 대한 통합 성능 관리를 가능하게 할 것이다.

협력적 공급사슬관리가 참여기업 성과에 미치는 영향에 대한 연구 : 공급사슬 내 역량이전의 관점에서 (A Study on the Effects of Collaborative Supply Management on Buyer and Supplier Performance : From a View of Capabilities Transfer Throughout the Supply Chain)

  • 이수열
    • 한국경영과학회지
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    • 제34권3호
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    • pp.85-104
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    • 2009
  • Managers have come to realized that a large and increasing amount of sources for a corporate competitive advantage can be found in their company's supply chain. At a fundamental level, there is a similar consensus that building a collaborative supply management is a more effective way of managing firms' supply chains. This paper is an attempt to examine the effects of collaborative supply management by probing a mechanism which shows how competences and/or performance are transferred from suppliers to markets through the supply chains. Research hypotheses regarding the relationships between collaborative supply management, supplier Performance, buyer internal performance (new product development and operational performance), and buyer market performance were empirically validated by utilizing a structural equation modeling analysis. The research result Indicates the positive impacts of a collaborative supply chain on supply performance as well as buyer internal and market performance, which also well illustrate how the improved competence and/or performance of suppliers engendered from the supplier-buyer collaboration flows throughout the entire supply chain.

컴퓨터 통합 샌산을 위한 통신망의 성능관리 (Performance management of communication networks for computer integrated manufacturing Part ll: Decision making)

  • Lee, Suk
    • 한국정밀공학회지
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    • 제11권4호
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    • pp.138-147
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    • 1994
  • Performance management of computer networks is intended to improve a given network performance in order for more efficient information exchange between subsystems of an integrated large-scale system. Improtance of performance management is growing as many function of the large- scale system depend on the quality of communication services provided by the network. The role of performance management is to manipulate the adjustable protocol parameters on line so that the network can adapt itself to a dynamic environment. This can be divided into two subtasks : performance evaluation to find how changes in protocol parameters affect the network performance and decision making to detemine the magnitude and direction of parameter adjustment. This paper is the second part of the two papers focusing on conceptual design, development, and evaluation of performance management for token bus networks. This paper specifically deals with the task of decision making which utilizes the principles of stochastic optimization and learning automata. The developed algorithm can adjuxt four timer settings of a token bus protocol based on the result of performance evaluation. The overall performance management has been evaluated for its efficacy on a network testbed.

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지식 프로세스와 지식관리시스템의 성과 (The Knowledge Process and Performance of Knowledge Management Systems)

  • 강인원;이건창;이상재
    • 지식경영연구
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    • 제9권3호
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    • pp.43-57
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    • 2008
  • This study examines the impact of knowledge processes (KP) on the performance of knowledge management systems (KMS). It posits that task needs and available functionality of technology existing in an organization could influence the usability of KP and the KMS performance. A firm-level structural model was developed based on data collected from corporate KM users. Survey-based research was carried out to test this model. Following questionnaire development, validation, and pretest with a pilot study, data were collected from 886 knowledge management (KM) users including directors, managers, and workers in a South Korea-based company, Korea Asset Management Corporation (KAMCO), to measure the task needs and available functionality of technology to improve the KMS performance. Results show that the matching between the two factors-technology and task-had a significant influence on the usability of KP and the KMS performance, and a better usability of KP has positive impact on the KMS performance. Implications on KM practices and KMS designs are also discussed.

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Measuring Performance in Egyptian Construction Firms Applying Quality Management Systems

  • Abd Elhamid, Manal S.;Ghareeb, Sahar.Sh.
    • Journal of Construction Engineering and Project Management
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    • 제1권2호
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    • pp.18-27
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    • 2011
  • Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies have shown. However, considering all the firm's aspects in a competitive way is a crucial process for the ECF's culture. This research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance at the organizational level, and to explore its impact on the organizations that adopt QMS. This model is based on specific elements and their related indicators which have been derived from national approaches and models of MP. This model determines the performance level (PL) of the organization that is measured by means of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the ECFs. This model has been validated using another questionnaire and the majority of surveyed experts agreed that the proposed model can be applied effectively.

프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향 (Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction)

  • 박소현;이태원;김승철
    • 산업경영시스템학회지
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    • 제41권3호
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    • pp.50-60
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    • 2018
  • The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

수도권 소재 공사기관의 경영품질활동과 경영성과에 관한 연구 (A Study on the Activities of Management Quality and Management Performance of Public and Private Organizations in the Metropolitan area)

  • 정영배;박형근
    • 품질경영학회지
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    • 제38권4호
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    • pp.561-579
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    • 2010
  • This study is to devide seven subject organs in the metropolitan area by the Malcolm Baldrige's basis which is global standard of management quality to grip the each activities of management quality, to conduct a survey of the management quality of each organ or persons in charge of similar works. Generally, those surveyed show to recognize on the management quality and to apply to real work. Those surveyed show to be able to improve positively quality and service level in case of appling to work of management quality, and to be positive reaction on the contribution about management performance. This study indicates the predominant view which the researcher have to establish the its vision clearly and to promote in a lump success factors of management quality, and the chief executive have to take a firm faith for it. This study also suggest that recognizing positively about its vision and strategy about present condition of management quality activities is one of the implements which not only judge but also establish a good system of an organization. And there has a significant difference between Public and Private Organizations that those evaluate management quality conducts better management performance. However management quality activities shows to mostly agree to be influencing positively to management performance.

국방품질경영시스템이 기업성과에 미치는 영향에 관한 실증적 연구 (An Empirical Study on the Influence of Business Performance by the Defense Quality Management System)

  • 노재용;이상복
    • 품질경영학회지
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    • 제39권3호
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    • pp.444-460
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    • 2011
  • We study on the Influence of Business Performance by the Defense Quality Management System(DQMS). In this paper, we establish the 7 hypothesis which is as following that Motivation of DQMS certificate and CEO leadership of DQMS certificate will affect the DQMS, DQMS will affect on Quality performance and Customer performance, Quality performance will affect on Customer performance, each of Quality performance and Customer performance will affect Business Performance. By empirical study, we prove all hypothesis is accepted. We hope this result to improve performance and DQMS of corporate which try to take DQMS certificate.

최고경영자 팀이 의료기관의 성과에 미치는 영향 (Top Management Team Heterogeneity, Interaction and Organizational Performance in Korean Hospitals)

  • 정명숙;이세훈;김광점
    • 보건행정학회지
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    • 제20권1호
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    • pp.137-154
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    • 2010
  • This study empirically analyzed the effects of the Top Management Team (TMT) on organizational performance. We verified whether the age heterogeneity, job heterogeneity (core career, core function and major), and process (communication and integration) of the TMT affect organizational performance (management performance and healthcare service quality evaluation level). We collected data about 473 members of the 2006 TMT in 81 medical institutions. We also utilized statistics of organizational performance from the Ministry for Health, Welfare and Family Affairs and the Korean Institute of Hospital Management. Results of the study showed that the age heterogeneity of TMT exerted a negative effect on the healthcare service quality evaluation level, while the process exerted a positive effect. However, the age heterogeneity, job heterogeneity, and process had no influence on management performance. We discussed the implications of such outcome of the investigation in comparison with the former studies on TMT and organizational performance, and presented its restrictions and future plans.

특급호텔주방의 위생관련 시설 및 설비에 대한 중요도 인식에 따른 조리사의 위생관리 직무수행도 평가 (Perceived Importance of Kitchen Equipment and Facilities on Cook's Hygienic Performance in Deluxe Hotels)

  • 유승석;신영철
    • 한국식품조리과학회지
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    • 제23권1호통권97호
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    • pp.25-32
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    • 2007
  • The objective of this study was to investigate the effect of the perceived importance of kitchen equipment and facilities on the hygienic performance of cooks in deluxe hotels. Cooks and chefs at 7 different deluxe hotels participated in this study. Out of 490 questionnaires administered, 456 (93.1%) were completed and 419 (91.9%) were analyzed using a statistical package SPSS 12.0. The results were as follows. First, the correlation between sanitary equipment, including HACCP system, in the hotel kitchens and the hygienic management performance confirmed the significant effect of the sanitary equipment on the performance of the cooks and chefs. Second, the sanitary facilities in the hotel kitchens greatly affected the hygienic management performance. The results also demonstrated that the sanitary equipment provided the same contribution to the performance irrespective of the job level, management type and HACCP practice. However, the sanitary facilities greatly affected the management type expecially the chain hotels. The hygienic management performance did not affect the cooking stage (before-cooking and during-cooking), but affected the after-cooking stage according to the management type and the HACCP practice, but not the job level.