Health Policy and Management (보건행정학회지)

Korean Academy of Health Policy and Management (한국보건행정학회)
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Top Management Team Heterogeneity, Interaction and Organizational Performance in Korean Hospitals

최고경영자 팀이 의료기관의 성과에 미치는 영향

  • Jung, Moung-Suk (Catholic Medical Center, Graduate School of The Catholic University of Korea) ;
  • Lee, Se-Hoon (Department of Preventive Medicine, The Catholic University of Korea) ;
  • Kim, Kwang-Jum (Graduate School of Healthcare Management and Policy,The Catholic University of Korea)
  • 정명숙 (가톨릭중앙의료원, 가톨릭대학교 대학원 보건학과) ;
  • 이세훈 (가톨릭대학교 의과대학, 예방의학교실) ;
  • 김광점 (가톨릭대학교 의료경영대학원)
  • Published : 2010.03.31
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Abstract

This study empirically analyzed the effects of the Top Management Team (TMT) on organizational performance. We verified whether the age heterogeneity, job heterogeneity (core career, core function and major), and process (communication and integration) of the TMT affect organizational performance (management performance and healthcare service quality evaluation level). We collected data about 473 members of the 2006 TMT in 81 medical institutions. We also utilized statistics of organizational performance from the Ministry for Health, Welfare and Family Affairs and the Korean Institute of Hospital Management. Results of the study showed that the age heterogeneity of TMT exerted a negative effect on the healthcare service quality evaluation level, while the process exerted a positive effect. However, the age heterogeneity, job heterogeneity, and process had no influence on management performance. We discussed the implications of such outcome of the investigation in comparison with the former studies on TMT and organizational performance, and presented its restrictions and future plans.

Keywords

References

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