• Title/Summary/Keyword: Perceived Support Quality

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A Study on the Relationship between Cabin Crew's Perceived Organizational Support and Their Work Commitment: Focusing on Low Cost Carrier in Korea (항공사 객실승무원의 조직지원인식과 직무몰입의 관계성 연구: 국내 저비용항공사를 중심으로 )

  • Ji-Eun Kim;Ki-Woong Kim;Sang-Yong Park
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.32 no.1
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    • pp.28-38
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    • 2024
  • Due to globalization, the air transport industry plays a key role in the global economy. In particular, the air transport industry is highly dependent on human resources, and the capabilities of the cabin crews in managing safety and providing service in a cabin depend on the service quality and the success of the company's human resource management. Therefore, systematic support and interest in competitive key personnel are believed as very important factors. Airlines need to improve the work engagement of airline cabin crew through organizational supportive efforts. Thus this paper surveyed 309 cabin crews who worked at low cost carrier and conducted an empirical analysis based on survey results. The study validates hypotheses pertaining the relationship between organizational identification and job commitment of cabin crew according to the airline's perception of organizational support. The comprehensive analysis reveals that perceived organization support has a significantly positive impact on cabin crews' work engagement.

Effect of the Consensus among Stakeholders on Project Performance in Construction Industry (건설 산업에서 이해관계자들의 인식 부합이 프로젝트 성과에 미치는 영향)

  • Kwon, Jang-hyun;Lee, Tae-won;Kim, Seung-chul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.3
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    • pp.232-241
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    • 2019
  • Stakeholder management in construction projects is an important factor in project performance creation. The purpose of this study is to verify the effect of the recognition of the importance of the quality influence factors among the stakeholders of the construction project on the perceived quality and the project performance. The impact of the project management methodology on the project performance has been actively researched, but there is little research result on the project stakeholders. The projects to be researched are apartments and buildings that have been completed within the last five years of domestic large construction company. The method of survey is to measure the consensus of the importance of the quality influential factors among the three parties such as the ordering party, the design supervisor and the constructor, and confirm whether the agreement affects the quality of the actual project. Finally, the research model was verified by surveying the satisfaction of the client on the final product. The results are as follow. The degree of agreement on the importance of quality influential factors among stakeholders has a significant effect on perceived quality. In the relationship between perceived quality of influence factors, organizational (support) quality influenced technological quality and managerial quality, and technological quality and managerial quality also have significant influence on resource quality. The results of analysis showed that perceived quality of resources strongly influenced project performance. The remaining three experienced qualities also significantly affect project performance.

The Effects of Perceived Quality toward User Performance and Corporate Performance in Production Information Systems (생산정보시스템에 대한 품질인식이 사용자 성과와 기업성과에 미치는 영향)

  • Jung, Chul-Ho
    • Journal of Digital Convergence
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    • v.10 no.8
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    • pp.45-52
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    • 2012
  • The purpose of this study is to investigate the perceived quality toward user performance and corporate performance in production information systems. For this purpose, a research model and hypotheses are developed based on the relevant literature reviews. Data have been collected from 132 enterprises which have implemented production information systems, and the research hypotheses were tested by covariance structural model analysis. The results of this empirical study are summarized as follows. First, production information quality and support service quality are confirmed to have a positive effect on user's satisfaction, however, I found no evidence of a statistically significant relationship between system quality and user's satisfaction. Second, all of three quality factors which are production information quality, system quality, and support service quality have positive influence on system usage. Third, user's satisfaction has positive influence on system usage, and both of user's satisfaction and system usage have positive influence on performance improvement. Based on these findings, this study suggested the implications, as well as limitations and further research directions.

The Predictors of Postpartum Depression (산후우울 예측요인)

  • 박영주;신현정;유호신;천숙희;문소현
    • Journal of Korean Academy of Nursing
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    • v.34 no.5
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    • pp.722-728
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    • 2004
  • Purpose: This study was designed to determine the predictors of postpartum depression. Method: One hundred-sixty one women within one year after delivery from one public health center located in the northern area of Seoul were used in this study. The instruments were a survey of general characteristics, the Edinburgh Postnatal Depression Scale, recent life events index, perceived social support from family, Quality of marriage index, parenting stress index, and Rosenberg's self-esteem inventory. Data was analysed using descriptive statistics, Pearson correlation coefficients, and logistic regression. Result: The average item score of the EPDS was 6.67. 12.4% of respondents, who scored above a threshold 12, were likely to be suffering from a depression of varying severity. The fitness of the model for explaining postpartum depression from six variables, plan for pregnancy, family support, quality of marital relation, perceived social support, life events, childcare stress, and self-esteem, was statistically significant and the predictive power of these variables was 90.9%. The significant predictors of postpartum depression were family support and child care stress. Conclusion: Further research is needed to identify the prevalence rate of postpartum depression using more reliable sampling methods from a large general population. Nursing interventions need to be developed for promoting family support and reducing childcare stress.

Participation of Mothers in the Internet Community: Relationship to Their Perceptions of Social Support and Parenting Efficacy (유아기 자녀를 둔 어머니의 육아관련 인터넷 커뮤니티 참여현황과 사회적 지지 및 양육 효능감과의 관계)

  • Kim, Mihye;Kim, Heejin
    • Korean Journal of Child Studies
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    • v.28 no.3
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    • pp.1-17
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    • 2007
  • This study examined the current status of mothers' participation in the internet community and the relation of participation to maternal perceptions of social support and parenting efficacy. Participants were 386 mothers with young children. Half of them participated in internet communities, and the other half did not. Results showed that mothers' participation in internet communities is currently increasing in terms of quality and quantity of participation. The perceived level of social support and parenting efficacy were higher for participating mothers than for non-participating mothers. Among participating mothers, those with a higher level of participation had a higher level of perceived social support and of parenting efficacy than mothers with a lower level of participation.

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Factors influencing the health-related quality of life in Korean menopausal women: a cross-sectional study based on the theory of unpleasant symptoms

  • Kang, Ji-Hyun;Kim, Moon-Jeong
    • Women's Health Nursing
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    • v.28 no.2
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    • pp.100-111
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    • 2022
  • Purpose: Based on the theory of unpleasant symptoms (TOUS), this study aimed to examine the direct effect of antecedent factors on health-related quality of life (HRQoL) and its indirect effect via symptoms in Korean women during the late menopausal transition (MT) and early postmenopause. Methods: This cross-sectional survey employed a descriptive correlational research design. The respondents were 152 middle-aged women 40 to 60 years with an intermenstrual interval of 60 days or more (late MT) or less than 5 years from the last menstrual period (early postmenopause). The respondents were recruited through convenience sampling in Busan, Korea, from December 1, 2020, to January 31, 2021. Based on the TOUS, self-report data were collected on perceived health status, psychological distress, social support, menopausal symptoms, and HRQoL. The collected data were analyzed using descriptive statics, independent t-test, one-way analysis of variance, Pearson's correlation coefficient, and the Hayes' PROCESS macro. Results: TOUS was supported on this sample (n=152) of Korean women during the late MT and early postmenopause. Perceived health status, psychological distress, and social support had significant direct relationships with HRQoL. Menopausal symptoms had significant indirect relationships between antecedent factors (perceived health status, psychological distress, and social support) and partially mediated HRQoL. Conclusion: The findings of this study indicate that menopausal symptoms play an important role as an intervening factor of HRQoL in women during the late MT and early postmenopause. Therefore, women need an integrated program that manages antecedent factors and menopausal symptoms to improve HRQoL in these menopausal stages.

Factors Influencing Depression Among Patients with Chronic Degenerative Arthritis after Total Knee Arthroplasty (인공슬관절 전치환술을 받은 만성 퇴행성관절염 환자의 우울 영향요인)

  • Ju, Yeong-Ju;Kim, Hee-Kyung
    • Journal of muscle and joint health
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    • v.19 no.2
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    • pp.161-172
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    • 2012
  • Purpose: This study was to identify the factors influencing depression among patients with degenerative arthritis after total knee arthroplasty. Methods: The subjects were 108 patients who admitted or visited K hospital in K city after total knee arthroplasty. Data were analyzed using SPSS WIN 18.0 program. Results: The level of depression was 2.72 with a possible range of 1 to 5. Social support was 3.71 out of a total score 5. Self-efficacy was 64.47 ranged from 10 to 100. Self-esteem was 2.59 ranged from 1 to 5. The associated factors with depression were marital status, length of illness, perceived health status, pain, social support, self-efficacy, and self-esteem. Marital status, length of illness, and perceived health status accounted for 5.8% of depression. Next, all variables including pain, social support, self-efficacy and self-esteem accounted for 66.4% of depression. Conclusion: The level of depression among the subjects significantly be related to marital status, length of illness, perceived health status, pain, social support, self-efficacy and self-esteem. It indicates a need to develop nursing interventions for them to decrease depression and develop quality of life during recovery.

The Effect of Self-Leadership on Job Satisfaction and Customer Orientation: The Role of Supervisor Support

  • KWAK, Jinman;MOON, Jaeseung
    • East Asian Journal of Business Economics (EAJBE)
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    • v.9 no.2
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    • pp.75-84
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    • 2021
  • Purpose - The purpose of this study is to derive practical implications for human resource management to improve service quality by demonstrating the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation. Research design, data, and methodology - 800 questionnaires were distributed and collected for beauty service companies with two or more employees. Among them, 602 data were analyzed using SPSS 24 and AMOS 24. For the assessment of goodness of fit of the models, TLI, CFI, RMSEA indices were used. Result -The empirical results are as follows. First, it was found that self-leadership had a positive effect on job satisfaction and customer orientation. Second, job satisfaction was found to have a positive effect on customer orientation. Third, it was found that job satisfaction had a mediating effect in the relationship between self-leadership and customer orientation. Fourth, empirical data showed that the moderating effect of supervisor support in the relationship between self-leadership on job satisfaction was significant. Conclusion -This study contributed to the expansion of related theories by analyzing the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation, and provides practical implications for efficient human resource management.

Comprehensive Factors Influencing Quality of Life of Elders Utilizing Senior Welfare Centers (노인여가복지시설 이용노인의 포괄적 삶의 질 영향 요인)

  • Kim, Eun-Kyung;Shin, Youn Gyeong;Jo, Eun Jeong;Moon, Da Seul;Park, Kyeong Min;Kim, Eung Kyung;Lee, Su Jung;Kim, Hyun Jin;Ko, Han Sol
    • Perspectives in Nursing Science
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    • v.12 no.1
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    • pp.50-59
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    • 2015
  • Purpose: The purpose of this study was to investigate the influencing factors on the quality of life of elders. Methods: Data were collected from August 25, September 1, 2014, and participants were 300 elders who were using senior welfare centers. Descriptive statistics, t-test, one-way ANOVA, Pearson correlation coefficient, and stepwise multiple regression were used for data analysis. Results: Elders who were more painful, highly perceived health status, self-esteem and social support, and lower depression showed relatively higher quality of life. Also, there were strong correlations between quality of life and depression (r=-.737) /perceived health status (r=.709). Factors predicted quality of life of elders were perceived health status (${\beta}=.349$), depression (${\beta}=-.267$), social support (${\beta}=.172$), self-esteem (${\beta}=.170$), pain (${\beta}=-.130$), income (${\beta}=.113$), and level of education (${\beta}=.064$). These 7 factors explained 78.2% of the variance in quality of life of elders (F=154.49, p<.001). Conclusion: Therefore, in order to improve the quality of life of elders, a systematic approach is necessary through multilateral cooperation among comprehensive sectors.

A Path Analysis of Factors Influencing Health-related Quality of Life among Male Adults (성인 남성의 건강 관련 삶의 질에 영향을 미치는 요인에 관한 경로 분석)

  • Cha, Bo-Kyoung
    • Research in Community and Public Health Nursing
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    • v.27 no.4
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    • pp.399-409
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    • 2016
  • Purpose: The purpose of this study was to analyze factors influencing health-related quality of life (HRQoL) among male adults. Methods: Participants were 196 male adults who were recruited from June to July 2016. Seven variables related to HRQoL including age, perceived stress, physical activities, problem drinking, social support, self-esteem, depression were measured. Data were analyzed using the SPSS/WIN 20.0 program and Amos 18.0 for descriptive statistics, Pearson correlation coefficients and path analysis. Results: The mean for HRQoL was 80.14. The path analysis showed that depression had the greatest direct effect on HRQoL. It was found that perceived stress had direct and total effects on HRQoL. It also mediated the paths of social support and self-esteem to HRQoL. These factors account for 68% of the total variance, and the fit indices of the model satisfied the criteria of fitness. Conclusion: The results indicate that these factors influencing HRQoL should be considered when developing programs to improve HRQoL for male adults.