Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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Effect of the Consensus among Stakeholders on Project Performance in Construction Industry

건설 산업에서 이해관계자들의 인식 부합이 프로젝트 성과에 미치는 영향

  • Kwon, Jang-hyun (Graduate School of Business Administration, Hanyang University) ;
  • Lee, Tae-won (Graduate School of Business Administration, Hanyang University) ;
  • Kim, Seung-chul (Graduate School of Business Administration, Hanyang University)
  • 권장현 (한양대학교 대학원 경영학과) ;
  • 이태원 (한양대학교 대학원 경영학과) ;
  • 김승철 (한양대학교 대학원 경영학과)
  • Received : 2019.08.23
  • Accepted : 2019.09.26
  • Published : 2019.09.30
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Abstract

Stakeholder management in construction projects is an important factor in project performance creation. The purpose of this study is to verify the effect of the recognition of the importance of the quality influence factors among the stakeholders of the construction project on the perceived quality and the project performance. The impact of the project management methodology on the project performance has been actively researched, but there is little research result on the project stakeholders. The projects to be researched are apartments and buildings that have been completed within the last five years of domestic large construction company. The method of survey is to measure the consensus of the importance of the quality influential factors among the three parties such as the ordering party, the design supervisor and the constructor, and confirm whether the agreement affects the quality of the actual project. Finally, the research model was verified by surveying the satisfaction of the client on the final product. The results are as follow. The degree of agreement on the importance of quality influential factors among stakeholders has a significant effect on perceived quality. In the relationship between perceived quality of influence factors, organizational (support) quality influenced technological quality and managerial quality, and technological quality and managerial quality also have significant influence on resource quality. The results of analysis showed that perceived quality of resources strongly influenced project performance. The remaining three experienced qualities also significantly affect project performance.

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References

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