• Title/Summary/Keyword: Organization trust

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Influence of Job Insecurity to Trusts of Hotel Employee - Focus on Employee of F&B Department- (호텔종사원의 고용불안이 신뢰에 미치는 영향 -특급호텔 식음료부서 종사원을 중심으로-)

  • Cho, Ui-Young;Sung, Hyun-Mo
    • The Journal of the Korea Contents Association
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    • v.7 no.12
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    • pp.199-208
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    • 2007
  • The Employment instability of current employees should be related to uncertainty of switching job for experienced ones. Therefore, the researcher would like to look into the influence which is taken by Job Insecurity after verifying Job Instability Recognition through employees and identification of the level into Trust in organization, In particular, for the employee who is working in a catering department and expected to be ranked highly among tourist companies concerning Job Instability Recognition. According to the result of a tentative theory that Job Insecurity will effect negatively to Trust, conversely, it does not give any considerable effects both Trust in colleague and company. It just turned out that the risky factor of their dismissal could come to a substantial consequence to Trust in Superior. In this regard, a study shows that there isn't any relation to Trust in colleague even though there Is the cause of being fired. In this sense, employees can assume that a work evaluation or relationship with their superior, who work together in the field, is related to the risky factor regarding their dismissal. In other words, it turned out that there was no difference between regular employee and non-regular employee in the matter of Job-Instability-Recognition.

The Effect of Organizational Justice and Psychological Contract on Turnover Intention as Mediated by Trust and Distrust (조직공정성과 심리적 계약이 신뢰와 불신을 매개로 이직의도에 미치는 영향)

  • Kim, Do-Kyun;Yang, Hae-Sool
    • Journal of Digital Convergence
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    • v.15 no.8
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    • pp.115-126
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    • 2017
  • Organizational trust is recognized as a factor that is directly linked to the organization's success in the sudden change represented by the 4th Industrial Revolution and uncertainties. This study selected trust and distrust as separate concepts and verified the structural relationship between organizational justice, psychological contract, trust, distrust, and turnover intention. Organizational justice was significant as a antecedents of distrust, whereas psychological contract was antecedents of trust, and distrust only had a significant effect on turnover intention. This result supports that trust and distrust are not one dimensions but two separate concepts. Also, organizational justice had no direct effect on turnover intention and only indirect effect through distrust was significant. This study has implications for both theoretical and practical aspects in terms of identifying the differential effects of trust and distrust.

An Effect of Job Fitness and Perceived Justice on Voluntary Turnover Intention in small firm (중소기업의 직무 적합성과 지각된 공정성이 자발적 이직의도에 미치는 영향)

  • Kang, Seong-Soo;You, Yoo-Jung;Whang, Yong-Soo
    • International Commerce and Information Review
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    • v.10 no.2
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    • pp.325-348
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    • 2008
  • The purpose of this study is to find out the relationship between job fitness, organizational justice(distributive, procedural, interactional), job satisfaction, organizational trust, organizational commitment, and voluntary turnover intention in private organization such as in small fire in Korea. To identify the these relationships, the secondary data or past studies that were related with job fitness, organizational justice, job satisfaction, organizational trust, organizational commitment, voluntary turnover intention was collected and theoretically arranged. I made the theoretical proposed model to explain these relationships between the constructs, identify the operational definitions and 18 hypotheses was established, there was executed the survey of 262 in employees. Using the collected data, previous performances to confirm the construct validity and internal consistency by EFA(Exploratory Factor Analysis); i.e. factor analysis by SPSS, reliability by cronbach's a, and by the CFA(Confirmative Factor Analysis) and structural equations modelling the proposed model was tested by LISREL v. 8.52. The research came to the conclusions as follows: First, three perceived justice had the positive effect to the job satisfaction empirically. Second, procedural justice in three perceived justice only had the positive effect to the organizational trust empirically. Third, distributive justice in three perceived justice only had the positive effect to the organizational commitment empirically. Forth, job fitness had the positive effect to the organizational commitment, organizational trust, job satisfaction empirically in perspective. Fifth, I found the relationship between job satisfaction and organizational commitment, between job satisfaction and organizational trust was positive, between organizational commitment and trust. Finally, job satisfaction, organizational trust had not the positive effect directly, but indirect effect via organizational commitment was identified in voluntary turnover intention by empirical test.

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The Relationship between Job Stress, Organizational Trust, and the Job Change Intentions of Beauty Industry Workers: Verification of the Mediating Effect of Organizational Trust (뷰티산업종사자의 직무 스트레스와 조직신뢰, 이직의도와의 관계: 조직신뢰의 매개효과 검증)

  • Seo, Yoo Jung;Kwon, Ki Han
    • Journal of Convergence for Information Technology
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    • v.11 no.7
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    • pp.223-231
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    • 2021
  • The study analyzes the relationship between job stress, organizational trust, and the job change intentions of beauty industry workers. Three-hundred sixty-nine workers in the beauty industry with longer than three months of working experience were chosen as this study. The study used to perform frequency analysis, exploratory factor and reliability, correlation, confirmation, and structural equation model verification. The following results are as follows. First, job stress had a positive influence. Second, stress related to fairness had a negative effect on organizational trust. Third, organizational trust had a negative effects. In conclusion, organizational trust and stress related to fairness are the important variables. Furthermore, this study suggests that each organization needs to make an effort to increase organizational trust and to relieve stress related to fairness in order to reduce the job change intentions.

Study on Zero Trust Architecture for File Security (데이터 보안을 위한 제로 트러스트 아키텍처에 대한 연구)

  • Han, Sung-Hwa;Han, Joo-Yeon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2021.10a
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    • pp.443-444
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    • 2021
  • Security threats to information services are increasingly being developed, and the frequency and damage caused by security threats are also increasing. In particular, security threats occurring inside the organization are increasing significantly, and the size of the damage is also large. A zero trust model has been proposed as a way to improve such a security environment. In the zero trust model, a subject who has access to information resources is regarded as a malicious attacker. Subjects can access information resources after verification through identification and authentication processes. However, the initially proposed zero trust model basically focuses on the network and does not consider the security environment for systems or data. In this study, we proposed a zero trust-based access control mechanism that extends the existing zero trust model to the file system. As a result of the study, it was confirmed that the proposed file access control mechanism can be applied to implement the zero trust model.

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Analysis of Reliability Network in Construction Organizations Using SNA (사회연결망분석을 이용한 건축공사 현장조직의 신뢰도네트워크 분석)

  • Park, Yong-Kyu;Kim, Jae-Yeob
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2013.05a
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    • pp.199-201
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    • 2013
  • In a construction project in which cooperation among project members gets its importance, trust among construction site members should be foundation to enhance team spirit and achievement. This study analyzes the trust network among staff by using social network analysis (SNA) theory for organizations in apartment complex construction sites in Korea. The analysis illustrates higher level of trust for those positioning in the higher positions in hierarchy and having greater experiences. It might be attributable to own features of construction works where skills are acquired by site experience.

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A Decision Making Tool for Decentralized Autonomous Organization (탈중앙화된 자율 조직 의사결정을 위한 도구)

  • Lee, Yosep;Park, Young B.
    • Journal of the Semiconductor & Display Technology
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    • v.19 no.2
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    • pp.1-10
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    • 2020
  • Blockchain enabled Decentralized Autonomous Organization (DAO), a new form of organization with conveying its core value - trust. Token holders who are participating DAO's governance share their thoughts, information, and ideas in online forum. But it is problem that chronological form of DAO's online forum makes token holders hard to find crucial information, meaning that many of them might not understand what is happening discussion. In this paper, we studied not only a decision making process which feature is iteration, visualization, and applicable to DAO with 6 steps in total but also a decision making tool which is based on the process of this paper. The tool has features to help participants such as voting model, visualization features which gives guidance to them for their decision during the process. Our experiment showed that the process and tool is somewhat reasonable, and the information during the process is effective for participants. This work is expected to be applied to current DAOs to make a decision among the token holders.

Effects of Customers' Perceived Service Justice in Membership Discount on Customer's Satisfaction and Relationship Quality in Deluxe Hotel (특급호텔 고객의 서비스 공정성 인식이 고객만족과 관계품질에 미치는 영향 -서울지역 특1등급 호텔 중심으로-)

  • Park, Jeong-Joon
    • Journal of Convergence for Information Technology
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    • v.8 no.1
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    • pp.265-274
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    • 2018
  • This paper examines the critical role of customers' perceived service justice in relationship hotel marketing and service. Three types of service justice, distributive justice, procedural justice, and interactional justice are proposed to affect both customer satisfaction and trust, and customer service satisfaction is likely to take effects on relationship quality variables, trust and commitment. Empirical results, based on data from 250 customers of two membership discount deluxe hotel in Seoul, showed satisfactory data-fitness to the proposed model and supported seven research hypotheses. Interactional justice was found to have significant relationship with both trust and customer satisfaction, while distributive justice had significant relationship with trust and procedural justice with customer satisfaction. Also, the customer satisfaction had strong relationship with core variables of relationship quality (trust and commitment) and the trust variable was found to be a powerful antecedent leading to customer's commitment to service organization.

Impact of Gas Companies' ESG Activities on Employee Job Performance Through Organizational Pride or Organizational Trust (가스 기업의 ESG 활동이 조직 자부심 또는 조직 신뢰를 통하여 종업원의 직무성과에 미치는 영향 연구)

  • Gi-Dong Kim;Jae-Hwa Woo;Byeong-Hwan Hyeon
    • Journal of the Korean Institute of Gas
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    • v.28 no.2
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    • pp.56-65
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    • 2024
  • This study was conducted for the purpose of analyzing the impact of ESG activities of gas-related energy companies (organizations) striving for carbon neutrality on job performance through employees' organizational pride and organizational trust. The survey results of 345 gas-related public organizations and private companies were analyzed using Smart PLS 4.0, and the research model and hypothesis were established and verified. As a result of the verification, ESG activities related to environmental (E) activities did not affect organizational pride and organizational trust, but social (S) activities and governance (G) activities were found to have a significant impact on organizational pride and organizational trust. In addition, organizational pride and organizational trust were found to have an effect on job performance. In particular, it was confirmed that the higher the organizational pride of ESG organization members, the higher the impact of organizational trust on job performance. The study seek to suggest a development direction relation to ESG activities of gas-related energy companies (organizations).

The Effects of Team Network Characteristics and Boundary Spanning Activities on Knowledge Management Performances: The Mediating Role of Trust (팀 네트워크 특성과 경계관리 활동이 지식경영 성과에 미치는 영향: 팀 신뢰의 매개역할)

  • Goh, Yumi;Kim, Jee-Young;Chung, Myung-Ho
    • Knowledge Management Research
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    • v.14 no.5
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    • pp.101-120
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    • 2013
  • The effective management of knowledge has become one of the critical success factors in current organizations. In spite of the extensive use of Knowledge Management System (KMS), useful information and knowledge resources are still transmitted through personal networks among people in organizations. Thus, social network theory which focuses on social relationships in organization can be a fruitful theoretical resource for enhancing Knowledge Management (KM) performances. In this study, we investigate the effects of intra-team network characteristics (i.e., group density and degree of centralization) and external boundary spanning activities on knowledge management performances of a team. We also acknowledge that all group members do not necessarily agree on the team goal and actively disseminate useful information and knowledge. Drawing on the political perspective on KM which emphasizes the role of trust among group members, we examine the mediating effects of team trust between internal/external network characteristics and KM performances. From the data of 220 teams in financial companies in Korea, we found that: (1) group density had positive effects on KM performances (i.e., knowledge creation, sharing, and use). (2) However, centralization was not significantly associated with KM performances. (3) Team trust was found to be an important factor mediating the relationship between intra-team network characteristics, boundary spanning activities, and KM performances. Based on these results, we discuss and suggest possible implications of the findings when designing and implementing KM practices.

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