• Journal of Korean Society for Quality Management
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• v.40 no.3
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• pp.381-393
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• 2012

Purpose: Considering various measurements for healthcare service quality, the purpose of this study is to examine measurement items for healthcare service quality (HCSQ) based on previous study and service quality evaluation institutions in the international community. Methods: The proposed research model was tested using measurement analysis, based on data collected from 387 respondents in the selected hospital with more than 500 beds in South Korea. Results: The results of the study shed insights about the relative importance of quality items as degree of improvements of care services tangible, safety, efficiency, and empathy. Also, the study provides new measurement model for healthcare service quality. Conclusion: Healthcare organization thrives to find the key factors for improving quality of care and service that meet customers' needs and expectations.

• Journal of Digital Convergence
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• v.13 no.7
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• pp.269-282
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• 2015

This study is to define the hemodiafiltration treatment compliance indicators and discriminate standards for hemodiafiltration patients and development of hemodiafiltration treatment compliance measurement-convergent form. Date was collected from 300 on-line hemodiafiltration patients. To verify the hemodiafiltration treatment compliance indicators and discriminate standards, used construct validity and content validity by clinical professional group. Discriminant ability of 3 indicators-interdialysis weight gain rate(IWGR), serum phosphate level, rate of self change of total hemodiafiltration treatment time(SCR-HEFTT)- is 95.6%(wilks ramda=.256, p=.002). And hemodiafiltration treatment compliance measurement-convergent form has 91.7% discriminant accuracy. Hemodiafiltration treatment compliance is important that nurses can aware pre-stage of complication and give appropriate nursing intervention. Also this measurement can be used for foundation data of the nursing intervention development that prevent dialysis patient's complication.

• Journal of the Korean housing association
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• v.22 no.1
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• pp.43-55
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• 2011

The purpose this study is to develop indicators that measure the healthy housing condition of multi-family housing. The major findings are as follow: first, healthy housing was defined by physical, mental, social, and management aspects and proposed the conceptual model of hierarchy structure of evaluation of healthy housing by literature reviews. Second, evaluating items were selected based on literature reviews of existing indicators and preceding studies about both domestic and overseas multi-family housing. The evaluating indicators were identified as a total of 87 evaluating items which were composed of four dimensions and 16 attributes on the basis of the conceptual model. They cover comprehensive scope of the multi-family housing such as unit, building, complex, and site. Third, as the measurement, the 5-point ordinal scale measure was suggested. The evaluating measurement including measure standards, measure methods, and measure contents were developed by each evaluating items. Lastly, the weighting of evaluating indicators was developed by AHP method conducted by survey of an expert group. Items were identified as high contributors or low contributors. The weighting of these items could suggest several evaluations according to the situation. The level of healthy housing condition may be evaluated by both total evaluation and a specific field of evaluation.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2022.11a
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• pp.217-218
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• 2022

Supervision work deals with important data necessary for the performance management on building construction sites in accordance with the Building Act. Therefore, this study attempts to use the data from supervisory reports to measure the performance of private building projects. Performance measurement is important for systematic management. However, there are only a few cases in which performance measurement is performed because it requires strenuous efforts to collect data for measurement. First, this study derived 6 performance areas and 15 indicators through a few rounds of expert group discussions. Then, we confirmed the performance indicators with high feasibility of data collection through a survey of supervision experts. It is expected that the data of supervisory reports can measure systematically performance and assist in speedy diagnosis of private building construction sites.

• Korean Journal of Construction Engineering and Management
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• v.23 no.6
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• pp.65-75
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• 2022

As performance measurement is important for systematic management, the key indicators for performance measurement have been consistently researched in the construction industry. However, there are only a few cases in which performance measurement is performed because it requires strenuous efforts to collect data for measurement. Unlike the public sector, which has been collecting project data through laws, the private sector has very little data to measure performance. In contrast, supervision work concerns important data necessary for the performance management on building construction sites in accordance with the Building Act. Therefore, in this study, we used the data from supervisory reports to measure the performance of private building projects. First, we derived 6 performance areas and 15 indicators through a few rounds of expert group discussions and 2 surveys. Then, we identified the performance indicators with high feasibility of data collection and computed their degree of significance via the analytic hierarchy process. It is expected that the performance indicators and their computational processes derived in this study can be used to systematically measure the performance and aid the speedy diagnosis of private building construction sites.

• Journal of Navigation and Port Research
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• v.32 no.2
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• pp.141-148
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• 2008

This paper is structured into three main parts and a conclusion. The main section provide definitions of efficiency, effectiveness and performance in terms of the distribution channel, followed by a review of related performance measurement, before discussing difficulties of measurement. According to the theoretical approach, it appears that key theroretical issues are centered around customer service, logistics excellence, time compression, the use of IT, and a move towards integrated logistics. The empirical approach shows that in the past, various financial performance indicators were regarded as relevant management information. However, today, management needs additional performance indicators. Therefore, external assessments of effectiveness must be performed to measure customers' satisfaction with the physical flow of product through the distribution channel network. So, what is needed is to take previous normative and explorative research and progress through a framework by developing valid measures of distribution channel's effectiveness and efficiency, and identifying research methodologies suited to the data collection requirements.

• Journal of Environmental Science International
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• v.20 no.10
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• pp.1213-1220
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• 2011

This study aims at choosing indicators to measure the effect of utilizing biotop map, and analyzing its effect by an indicator from the perspective of performer. The Primary performance indicators are made through specialist survey using SMART. As a result, three indicators are chosen: "Discussion of the period of an environmental effects evaluation(reduced effect)", "Plan and execution of environment and ecology plan in an urban development site", "Minimizing ecological damage in an urban development." The result in each indicator is as follows. The indicator of discussion of the period of an environmental effects evaluation(reduced effect), the average reduction rate in statistically meaningful level reduced 6.08% and 11.64% respectively in 2004-2005. In this period, environment information system was established and the reduction effect is shown in this period by reinforcing environment effect estimation using biotop map. As to the indicator of utilizing biotop map in an urban development site, the Seongnam P site case shows that biotop map was used when they set up an development plan. In case of minimizing ecological damage in an urban development, the Gwangjingu G-dong case shows that it was used to appoint preservation sit, and mediate development restrict area. Accordingly, the biotop map utilizing effect is confirmed through core performance indicators and verification of the indicators using SMART. The further research is encouraged to find evaluate indicators and verify the effect quantitatively to increase the use of biotop map.

• Journal of the Korean Society for Library and Information Science
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• v.24
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• pp.221-261
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• 1993

The production, storage, processing and distribution of information is fast becoming a major economic activity for many nations of the world. The basic idea of this study is that knowledge and information are becoming the strategic resources and transforming agents in the information society. Therefore, in order to cope with successfully the transition toward the information society, the development of measurement tools and social indicators is essential. The purpose of this study is to fulfill three major objectives with regard to the analysis of the information sector in the information society. (1) This study suggests the theoretical definitions and social indicators of the information society. (2) This study investigates an empirical study of the information sector consisting of information industry, information workforce, and information indicator of the selected nations. (3) It advances theoretical explanations of the major factors of the growth of the information sector, and develops theoretical hypothesis and explanations of the information society.

• Journal of Information Technology Services
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• v.7 no.4
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• pp.247-268
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• 2008

This study aims to develop an integration performance measurement model for each stage of information systems integration. In order to achieve the purpose of the research, first of all, the concepts of IS integration or consolidation are analyzed through theoretical and practical reviews. Also, a number of important studies of domestic and overseas cases about the stage models of IS integration or consolidation are critically reviewed. Second, we proposed three step stage model of is integration, Physical Integration stage, Application Integration stage, Service Integration stage, and Also proposed the performance measurement model for each stage of information systems integration. Third, especially in case of performance indicators and performance measurement methodology for physical integration stage are illustratively proposed, based upon the case of NCIA (National Computing Integration Agency) in Korea. This study provides the theoretical basis for reasonably deriving the stage model and performance measurement model for each stage of Information Systems Integration, and they are validating through investigating domestic and foreign practices. The results of this study are very likely to contribute to presenting the practical guideline for desirably implementing is integration or IS consolidation.

• Health Policy and Management
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• v.13 no.2
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• pp.44-66
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• 2003

I. Background and Purpose Health Indicator system and measurement of health status are an important fields in national health fields. This study reviewed the overall concepts of health and health indicators, health indicator system. The purposes of this study are to build the conceptual health framework, and suggest a health indicator system, in order to correspond to the situation of national health and the demand of International organizations. II. Scope and Contents The scope of this study ; - Review of tile conceptual health framework, health indicators, and health Indicator system - Selection and development of tile new individual health indicators - Suggestion of tile revised health indicator system III. Results of Study This study intented to build the conceptual and framework of national health and provide the measurement tools of health status. This study developed the health indicator system through the conceptual and hierarchial approach to national health. The health indicator system contains 6 concern: areas and each sub-areas. The major concern areas are health state and behavior, deathㆍdiseaseㆍdisability, health care utilization, health resources, health expenditure and finance, other affecting factors on health. This health indicator system is corresponding to the situation of health status patterns and the demand of international organizations. And this health indicator system is considering the present health data production system and the availability of health data.