• 제목/요약/키워드: Managers training

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Impacts of Training and Education for Information Technology(IT):Empirical Study in the Service Industry

  • Ha, Tai-Hyun
    • 경영과학
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    • 제14권2호
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    • pp.161-184
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    • 1997
  • This research examines the importance of IT training/education, present situation and possible suggestion for the successful training/education. The research method adopts a comparative analytical approach based on questionnaire survey responses from three work groups - managers, employees, and union representatives - drawn from five sample Korean banks. The evidence indicates that all three groups agree that IT improves banking efficiency and reduces job repetitiveness, but their job satisfaction level with IT-based work is surprisingly very low. The main reasons are mainly lack of training/education and poor user manuals. Also the research shows that most respondents would like to get further training/education to more adequately fit them for their jobs. Those from banks which invested in continuing training/education revealed more positive work attitudes and higher job satisfaction.

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Impacts of Training and Education for Information Technology(IT) : Empirical Study in the Service Industry

  • 하태현
    • 한국경영과학회지
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    • 제14권2호
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    • pp.161-161
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    • 1989
  • This research examines the importance of IT training/education, present situation and possible suggestion for the successful training/education. The research method adopts a comparative analytical approach based on questionnaire survey responses from three work groups - managers, employees, and union representatives - drawn from five sample Korean banks. The evidence indicates that all three groups agree that IT improves banking efficiency and reduces job repetitiveness, but their job satisfaction level with IT-based work is surprisingly very low. The main reasons are mainly lack of training/education and poor user manuals. Also the research shows that most respondents would like to get further training/education to more adequately fit them for their jobs. Those from banks which invested in continuing training/education revealed more positive work attitudes and higher job satisfaction.

공과대학 교육에 대한 교수와 기업담당자의 인식차이 및 해소방안 연구 - 경원대학교를 중심으로 - (The Study on the Perception Difference in the Engineering Education between Industrial Managers and Engineering Faculties and the Way to Resolve This Difference)

  • 유인상
    • 공학교육연구
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    • 제13권6호
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    • pp.49-56
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    • 2010
  • 본 연구는 기업담당자들과 교수들 사이에서 공대교육에 대해서 느끼는 인식차이를 조사하고, 이를 어떻게 해결할 수 있을 것인지 방안을 연구하고자 하였다. 기업 담당자들과 교수들은 다 같이 실용인재 양성을 중시하면서도 공과대학 졸업생들이 안고 있는 문제를 바라보는 시각은 상당한 차이를 보이고 있다. 기업 담당자들은 공대생들이 안고 있는 문제점으로 실용능력 부족을 들었으며, 교수들은 기본소양 부족을 들었다. 이런 인식 차이는 기업담당자들은 당장 실무에 투입할 수 있는 '즉석형 인재'를 요구하는데 반하여, 교수들은 장기적인 산업발전에 기여할 수 있는 기본이 튼튼한 '잠재형 인재'를 선호하는 시각차에서 상당부분 비롯된다. 핀란드 헬싱키 공과대학의 Co-op course, 펜스테이트의 캡스톤 디자인 교육은 서로 판이한 상상력이 동원되고 있는데도 실용인재 양성의 좋은 본보기를 보여준다. 근본적으로 기업담당자들과 교수들의 인식차이를 해소하기 위해서는 대학과 기업이 소통을 활성화하고, 현장실습 교육 등 실용인재를 육성할 수 있는 교육을 지속적으로 강화할 필요가 있다.

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여성관리자의 조직몰입을 높이기 위한 기업의 내부요인 탐색 (Exploring Internal Factors of Companies to Increase Oorganizational Commitment of Female Managers)

  • 신수영;박지성;옥지호
    • 한국콘텐츠학회논문지
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    • 제20권9호
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    • pp.296-307
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    • 2020
  • 여성인력의 양적 증가에 비해 여성의 조직 내 지위는 여전히 열악한 수준이다. 다양한 관점과 유연한 환경대처능력이 필요한 시점에서 여성인력을 어떻게 관리하고 활용할 수 있는가는 기업이 시급히 풀어야 할 당면과제이다. 본 연구에서는 경력개발의 주체로서 여성관리자들이 보다 조직에 몰입하게 하는 조직의 내부요인을 탐색하고자 한다. 그동안 여성인력의 활용과 관련한 선행연구에서는 주로 일-가정 균형(work-life balance) 등 고용평등정책에 초점이 맞춰져 있었다. 본 연구에서는 조직의 외부적 지원책뿐만 아니라 멘토링, 교육훈련, 조직분위기 등 조직의 내부 지원요인을 고려함으로써 기존 연구의 범위를 확장하고자 한다. 이를 위해 여성관리자패널 데이터를 사용하여 분석한 결과, 멘토링과 교육훈련 그리고 조직분위기는 모두 여성관리자의 조직몰입을 높이는 것으로 나타났다. 또한 여성관리자의 주도적 영향력은 조직몰입에 영향을 미치며, 조직의 내부요인과 조직몰입 사이를 매개하였다. 즉, 여성관리자들이 조직에 몰입하기 위해서는 기업의 내부적 지원 뿐만 아니라 여성관리자들이 자신의 위치에서 주도적으로 자신의 영향력을 발휘하는 것이 중요하다는 사실을 밝혀냈다. 본 연구는 우수 여성 인력의 채용, 교육훈련, 보상 등 제반 투자 비용을 회수하지 못하고 향후 여성 인력 채용까지 제한하는 기업의 여성 인력 활용상의 딜레마를 조금이나마 해소하는데 기여할 수 있을 것이다.

사물인터넷 환경에서 청소년수련시설 종사자의 사회적 지지가 서비스 질에 미치는 영향: 임파워먼트의 매개효과 중심으로 (The Effect of Social Support on Service Quality of Youth Training Facility Employees in Internet of Thing Environment: The Mediating Effect of Empowerment)

  • 윤기혁;이진열
    • 사물인터넷융복합논문지
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    • 제6권1호
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    • pp.31-38
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    • 2020
  • 본 연구는 청소년수련시설 종사자의 사회적 지지가 서비스 질에 미치는 영향에서 임파워먼트의 매개효과를 검증하고자 하였다. 본 연구결과를 통해 청소년수련시설 종사자의 서비스 질 향상에 필요한 기초자료를 제공하는 것을 목적으로 하였다. 본 연구 결과 첫째, 사회적 지지와 임파워먼트는 서비스 질에 정적인 영향을 제공하는 것으로 나타났고, 둘째, 임파워먼트의 부분매개효과를 확인할 수 있다. 본 연구결과에 기초하여 제언하면 다음과 같다. 첫째, 종사자의 사회적 지지를 위해 청소년수련시설의 중간관리자와 시설장은 인터넷, 스마트 폰 등 사물인터넷 환경을 활용해야 한다. 둘째, 임파워먼트 향상을 위해 업무와 관련된 정보지원, 보상과 관련된 물질지원, 업무 처리와 관련된 평가지원 등의 지원이 이루어져야 한다. 셋째, 종사자의 임파워먼트 향상을 위해 사물인터넷 환경을 활용한 증강현실(AR), 가상현실(VR), 플립러닝 프로그램 개발이 필요하다.

군대급식 취사장 운영 현황 조사 (Investigation of Military Foodservice Operation)

  • 백승희;김영신
    • 한국식품영양학회지
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    • 제23권4호
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    • pp.615-622
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    • 2010
  • The present study attempted to investigate the military foodservice operation by conducting survey to foodservice managers. Surveys for managers of military foodservice operations were conducted in November, 2008 by visiting Consolidated Army Logistics School located in Daejeon during the time of training. Surveys for military foodservice officers and dietitian were sent by mail. The questionnaire was composed of the questions asking the general operation of military canteen, the self-concious specialty of military foodservice, and the needs assigning dietitian to each military unit. From the results of this study, it came up with the needs to draw up the plan to improve the foodservice specialty of canteen managers. One of the solution would assign dietitian to each military foodservice unit. Also, the facilities need to be equipped for various way of cooking to improve the satisfaction of soldiers. The results of this study would provide the data for making policy as well as arose academic interest to military foodservice.

AHP 방법론에 의한 건축물 해체공사의 안전관리 개선사항 평가 (Evaluation of Safety Items in Building Demolition Works Utilizing AHP Method)

  • 차헌주;최종수
    • 한국건축시공학회지
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    • 제7권3호
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    • pp.99-105
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    • 2007
  • Current domestic safety training in building demolition works are heavily relies on the limited number of experienced people and thus, it implies the demand of preparing the systematic program and stricter yardstick is soaring. Questionnaire survey and in-depth interview results with demolition engineers were analyzed adopting AHP methodology. Analysis results reveal that the most urgent items which required improving current safety training system are to increase investment level, prepare more structured training system and secure experts, and so on. In addition, field labors and managers strongly requested the improvement of environment-related safety matters. Based on the evaluation results, guidelines were suggested for the improvement of safety training system in building demolition works.

종합병원 회계부서 중간관리자의 역량에 관한 연구 (A Study on the Competency of Middle-Level Managers of Accounting Department in General Hospitals)

  • 이승훈;송주영;김태현;이상규;권성탁
    • 한국병원경영학회지
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    • 제21권1호
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    • pp.1-13
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    • 2016
  • As the importance of strengthening the competency of managers who are in charge of cash collection and disbursement, and preparing for financial statements becomes more visible, this study examined the competency of middle-level managers of accounting department in general hospitals in Korea. Based on the literature, competency was measured by seven components: achievement and action, service, influence, management, cognition, individual effectiveness, and change management. Survey questionnaires included the respondents' perceived importance and performance of each of the seven components of competency. A total of 84 managers from 29 general hospitals responded to the survey between October 2015 and November 2015. Descriptive statistics, mean comparison (t-tests and ANOVAs), and multiple linear regression were conducted. The results of this study are as follows. Overall perceived importance of the competency was 4.16, while the performance was 3.87, and thus, the difference was 0.29. Among the seven components of the competency, cognition and change management had higher scores in terms of difference between the importance and performance. The regression analyses found that female managers had higher perceived importance and performance of competencies in achievement and action, and influence compared to male counterparts. In addition, participants in this study responded that main reasons for the gap between the perceived importance and performance are low compensation, lack of support, lack of knowledge, insufficient technical experience, excessive workload, and regulations. The results of this study can be used when designing capacity building training opportunities for the hospital accounting department. Also, the managers may evaluate themselves and look at the areas where they can narrow the gap between the perceived importance and performance of the competency that is required for today's leading managers.

서울지역 초등학교 급식관리 영양사의 위생관리와 관련된 직무 수행도 (Perceived Performance of Sanitary Management of School Food Service Managers in the Seoul Area)

  • 정유경;곽동경
    • 대한지역사회영양학회지
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    • 제5권1호
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    • pp.100-108
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    • 2000
  • Seven constructs of sanitary management :time temperature, storage, cross-contamination, personal hygiene, equipment facility and documentation management were evaluated to investigate the perceived performance of sanitary management for school food service managers, Using a four-part questionnaire containing the seven constructs of sanitary management HACCP program, demographic information and characteristics of food service facilities participants rated their self-perceptions regarding sanitary management. Of the 550 possible respondents, 248(45.1%) completed the study. For the perceived sanitary manage-ment variables, the participants rated them between 2.66 and 4.16(5-point Likert scale). Temperature management presented the lowest performances while storage management showed the highest. The number of years of work experience of the food service managers and the serving location correlated significantly to sanitary management variables. Documentation management was also highly correlated to the other sanitary management constructs. The respondents ranked the managers leadership and professional knowledge regrading HACCP as most important, followed by the facilitys supporting equipment and human resources second, to successfully implement the HACCP system at the school food service facilites, Awareness of this study indicating low performance on temperature management suggests an active training program is needed for sanitary management of school food service.

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아파트에 설치된 경량칸막이 및 대피공간의 관리방안 모색 (The Efficient Management Plans for the Lightweight Partition Walls and Evacuation Space in Apartment Houses)

  • 신효진;윤지희;공하성
    • 대한안전경영과학회지
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    • 제17권1호
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    • pp.53-66
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    • 2015
  • This study classified the study subjects as apartment residents and managers, and conducted the descriptive statistics of research questions related to the effectiveness of the lightweight partition walls and the evacuation space. This study also conducted T-test and Anova to find the different perceptions of the lightweight partition walls and the evacuation space, and the different perceptions of related laws according to the characteristics of the residents and managers. The findings and suggestions were as follows. Firstly, strengthening of the Senior Fire Safety Manager system to prevent the insolvency of fire safety management due to the affiliate. Secondly, implementing enhanced penalties in accordance with not implementing residents education, in order to prevent not smoothly delivering manager trained education to residents. Thirdly, adjusting hands-on training time according to the gender of the managers to supplement women's relatively low perceptions of lightweight partition. Fourthly, mandating evacuation guidance stickers on the evacuation space for residents to remove obstacles in the evacuation space. Finally, establishing regular residents education system in order to improve the awareness of the related laws for residents residing over 16th floors.