• The Journal of Information Systems
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• v.15 no.1
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• pp.21-48
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• 2006

Recently the development of information technology and the emergence of electronic commerce have changed the model of purchase behavior in customers. This research aims to enhance the reliability of the result compared to the existing studies in internet shopping mall, and to find out the influence that logistics service quality elements has on customer satisfaction and that customers satisfaction has on the repurchase intention and word of mouth intention. To do so, prior researchs on the logistics service quality, customer satisfaction, repurchase intention and word of mouth intention was widely reviewed and the relationship between logistics service quality elements and customer satisfaction, and between customer satisfaction and repurchase intention and word of mouth intention were empirically tested. A total of 256 responses were received and analyzed from internet shopping mall. The analyses showed partial support for the affirmative effect of logistics service quality, customer satisfaction and post-purchasing behaviors in the internet shopping mall.

• Journal of the Korea Safety Management & Science
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• v.16 no.3
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• pp.369-376
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• 2014

The national Logistics Information system has been rapidly developed on account of the dramatic improvements in the military's logistics support system and supply support system, making a transition from manual work system to computerized work system. Supply level, however, does not reflect these changes in the overall logistics environment and still retains the state it was in the 1970s. This research uses the accumulated data from the equipment maintenance information system developed in the year 2009 to analyze RWT(Requisition Wait Time) and CWT (Customer Wait Time). The analysis estimated the realistic transportation and ordering time and led to the conclusion that the differentiated ASL operation system that considers demand level should be adopted instead of the uniform ASL employment system.

• Korean Management Science Review
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• v.21 no.2
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• pp.15-25
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• 2004

Great effort has been exerted to redesign the supply chain network as a means to improve corporate competitiveness. In this study, we present a mathematical model and a solution system to help redesign corporate logistics networks. The objective of the model is to minimize total logistics costs. We applied the solution system to real problem cases. We use the model and the concept to develop decision support system that is based on C++ with the use of CPLEX callable library as a solution engine. We tested and verified the DSS for redesigning the network of a large Korean electronics company. Through various scenario analyses. we recommend to redesign their supply chain network that demonstrates the possibility of substantial logistics cost savings.

• Journal of Applied Reliability
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• v.6 no.4
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• pp.285-296
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• 2006

• Journal of Distribution Science
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• v.14 no.10
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• pp.153-164
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• 2016

Purpose - In general, large companies have larger organizations, funds, and systems to provide more effective and efficient services in the market. However, development needs to support the livelihood of ordinary citizens who work for small businesses as well. This research suggests that a new distribution channel, called a "foothold style Kosa mart," that cooperates jointly with a distribution center and a large discount mart can provide direct solutions to small and mid-size distributors. This new distribution channel can achieve a limited type of "Nadle shop (small supermarket) foster project" related to building a joint distribution center and improvement in wholesale supply. Research design, data, and methodology - Data about the Korea distribution situation, the Nadle stores, and the logistics centers were collected from literature, Statistics Korea, journals, and reports. Specifically, we investigated information about Kosa Mart and Nadle stores. We focused on the redesign of the distribution center for the Nadle store. Results - The Kosa Mart distribution center now includes 18 warehouses, and has been handling 2000-3000 items. Most of the warehouses have been simply designed and items loaded and stored without refrigeration; thus, it is possible to store only products of certain manufactured goods. The current logistics center has no wholesale function because it failed to resolve the joint purchasing and product supply issues of competitively priced products. Conclusions - This study aimed to identify ways to strengthen the competitiveness of small- and medium-sized retailers. A Kosa Mart redesign aims to unifying the logistics center, stores, and customers. First, the joint wholesale logistics system, equipped with an integrated ordering system, needs to process customer orders and store orders at the same time. Second, excellent small business product development has to connect with production. Third, the store composition needs to support a shipping hub. Fourth, the Mart differentiates itself from convenience store goods by supplying regional and specialized products to customers. Fifth, a service buying agent and direct transactions between producers and consumers need to be established, and exhibits and displays of goods need to be improved.

• Journal of Korea Port Economic Association
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• v.17 no.2
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• pp.89-110
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• 2001

Recent trends in globalization and informatization underscore the importance of logistics. As a result, there is a need for skilled and specialized logisticians. Third Party Logistics (TPL) and Supply Chain Management (SCM) require logisticians with a broad base of knowledge in areas such as multimodal transport, international trade, information technology computers, finance, operations management, etc. This study conducted a survey to find out the opinions of demanders and suppliers. The results of the surrey show that there are more skilled logisticians in the field of management, computer works in manager level and system management. The survey also found that the certificate exam, which the Ministry of Construction and Transportation started in 1997 as the "Certified Logistics Manager" exam, should have more questions in areas such as foreign languages, computers, logistics information, management skills, etc. To produce better logisticians in Korea, the government will have to invest more into their education, especially near the major ports and metropolitan areas. In addition, it is important that universities and companies work together to provide students with internship and other field-experience teaming opportunities. Logistics education centers should be built at the national level. In addition, the existing certification should be divided into two separate certifications: one for ordinary logistics, and one for international logistics. To further improve the certification system, short-answer or essay questions should be added to the second exam, and an additional certification for the highest level logisticians, a so-called "professional logisticians certificate," needs to be introduced.ntroduced.

• Journal of Korea Trade
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• v.25 no.5
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• pp.58-73
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• 2021

Purpose - In the context of economic globalization and the continuous development of international trade, as countries around the sea peninsula, port construction is particularly important. Based on the research on the influencing factors of port logistics development based on the allocation analysis, QCA (Qualitative Comparative Analysis) provides the basis for the planning and policy of port logistics development and has important theoretical value and practical significance for improving the level of port logistics management, reducing logistics operating costs and increasing economic benefits. In the tide of global integration for the development of port logistics, promote the growth of foreign trade economy of the city. It is also of great significance to the development and progress of commerce and trade. Design/methodology - Based on the relevant data samples of various ports in South Korea, this paper uses fsQCA (fuzzy set Qualitative Comparative Analysis) to integrate and analyze the influence mechanism of port logistics development and extracts five influencing factors of port logistics development, including the port's scale and infrastructure in the hard environment, port-neighboring enterprises in the soft environment, hinterland economy and government support. Findings - The five factors are unable to separately constitute the necessary and sufficient conditions of port logistics development, only a combined model can influence lake port logistics development. The scale and infrastructure of the port itself and port-neighboring ring enterprises are the main core conditions, which work together on the port, affect the throughput capacity of the port, and promote the development of port logistics. When the port-neighboring enterprises are not complete and the scale is low, the growth of port throughput will be restrained and the development of port logistics will be affected, whether the hinterland economic benefits are general, the development of port-neighboring enterprises is insufficient, or the government supports are limited. Originality/value - Through the research on the development of port logistics in South Korea from the perspective of configuration, this paper finds the configuration influence of hard environment and soft environment on the development of port logistics, which has important theoretical and practical significance for better promoting the development of port logistics in South Korea.

• Journal of Distribution Science
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• v.5 no.2
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• pp.79-100
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• 2007

CJ GLS Co. builds successfully Warehouse Management Systme (WMS), Customer Service & Support System(CSS), and Delivery Management System using RFID. This study tris to find out the effectiveness in CJ case. RFID, the core technology of Ubiquitous network, is now implied in our policy by the Ministry of Commerce, Industry & Energy. To support the study, examples from Korea and other countries using RFID system were introduced. Examples include the definition and features of RFID and the current applications of RFID. CJ GLS Co. used RFID to build the Integrated Logistics Management System effectively. The study analyzed the background of why to use this system, the goals and objectives of system building and the effectiveness of system building. In conclusion, the future of RFID and SCM was presented.

• The Journal of Information Technology
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• v.7 no.1
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• pp.87-104
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• 2004

This study is to understand basic knowledge on e-logistics through the analysis of third party logistics(3PL) as well as fourth party logistics(4PL) and to suggest some activation plans of e-logistics of information era to get competition in the field of international logistics. Compared with advanced countries, Korean companies has not activated 3PL logistics as Korean companies are not inclined to open their business information to others and they didn't recognize the importance of logistics. As the business environments are worsening little by little, there has been greater concerns for e-logistics as a way of focusing on the core-business. Most of Korean companies has outsourced simple and limited scope of 3PL and 4PL services with 1st level of logistics outsourcing. To activate e-logistics, Korean government and private enterprises have to pursue the following strategies. First, Korean government should change the present laws preventing the enterprises specialized in 3PL from doing business and should pursue logistics information and standardization. Also the government needs to support 3PL companies. Second, private companies do their best to retain and develope factors of logistics resources professional and to develope the latest technology. 3PL providers have pursue effective logistics strategies and to invest capitals for the information technology.

• Korea Trade Review
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• v.47 no.5
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• pp.161-179
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• 2022

This paper aims to examine the role of government's support in facilitating small and medium sized enterprises (SMEs)' green dynamic capabilities and green SCM practices in a global market. It also investigates whether government support, green dynamic capabilities, and green SCM practices affect export competitiveness. To develop those hypotheses, prior studies and in-depth interviews were conducted and data was collected from Korean manufacturing companies that export abroad and then developed the structural equation model. The hypotheses test results revealed that green dynamic capabilities through government support positively affect export competitiveness and green SCM practices through green dynamic capabilities have positive effects on export competitiveness. Finally, this study is valuable in that it directly and indirectly confirmed the effect of eco-friendly government support on export competitiveness.