• Journal of the Korean Society for information Management
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• v.31 no.1
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• pp.277-297
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• 2014

This study examined whether there is any difference in the public library patrons' library uses depending on their participation in the educational and cultural programs of such libraries. Additional analysis was conducted to determine if the particular educational and cultural program participants' showed any consistent library use patterns. The statistical analysis of such program offerings and the patron survey data resulted in the findings such as that there were statistically significant differences in how the patrons' used the libraries, the number of library resources borrowed, and the frequency of library websites and/or mobile applications used based on their participation in the educational and cultural programs and also the types of programs that they attended.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.2 no.1
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• pp.66-87
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• 1974

It is the prime importance of the information and the reference-librarians to better understand the communication functions of the library since they are the ones to whom the library users come first with their informational needs. Reference librarians often have the problem of providing information to those who may have little experience with, or interest in the library. There is also a problem of finding out what the person really wants, not what he says he wants. Therefore, the interaction between the librarian and the user involves a highly complex activity of communication with each other even before the actual search begins. Reference librarians cannot perform to any degree of success without comprehension of the general patterns and processes of communication in information seeking. Nonverbal as well as verbal transmittal process on the part of both librarians and patrons should not be overlooked. Some of the difficulties and barriers of library communication are brought so that possible cures and improvement may be sought. The basic purpose of the reference interview through which this interpersonal communication takes place is for the reference specialist to enable to link the needs of the patron with potential resource of the library. The writer firmly believes that this importance of the process be taught as well as the materials in reference service regardless of the level of the course offered in library science department.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.2
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• pp.73-93
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• 2017

The National Library of Korea installs and operates various signs for the purpose of efficient use of visitor and information transmission. In this study, the present status of the existing signatures of the National Library of Korea was surveyed and the satisfaction survey was conducted for the patron and staff. Based on this, we suggested the improvement of visual continuity (connectivity), changing the installation location, reduction of excess sign, limitations of temporary attachment signatures, and easy to understand contents as user's guide to efficient library use and improvement of National Central Library sign system.

• Journal of the Korean Society for Library and Information Science
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• v.19
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• pp.151-188
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• 1990

The aims of automation efforts in libraries are the rationalization of interval work and improvement of user services. After a period of exclusive internal computer utilization, later voluntary contact with the computer (e.g., circulation control with self services), patrons of American libraries now have to go to a computer terminal if they want certain information. Online public access catalogs(OPAC) have been used in American libraries since the end of the seventies. But OP AC are accepted by patron only if they have a useful and flexible user interface. This paper briefly describes the use of online catalogs in different type of libraries, categories of user (user, non-user), aspect of catalog use in context with computer experience etc. The disscussion then focuses on the characteristics of the final report of online catalog use study of Council on Library Resources and user problems in searching, as reported in many other catalog use studies.

• Journal of the Korean Society for information Management
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• v.24 no.3
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• pp.93-117
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• 2007

The books and circulation-related data in the Library Automation System(LAS) of C-academic library were collected and analyzed, and also the method which may be applied to the Customer Relationship Management (CRM) based on the results was suggested in this paper. Collected data were 269,387 bibliographic data of books, 12,281 patron data, and 39,269 circulation records. User identity, circulation frequencies, total number of circulated books, and publication year as relation factor from the analyzed data of circulation records were extracted. They were also analyzed, and verified by correlation coefficient.

• Journal of Korean Library and Information Science Society
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• v.29
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• pp.171-212
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• 1998

In this study, the concept, developments and the present situations of an electronic document delivery services, projects and systems are examined. Also the implications of an electronic document delivery services in the library and the future of the services are studied. Some conclusions and a few suggestions derived from the study are as follows : (1) An electronic document delivery services, one of the most innovative methods for delivering the needed materials to a researcher is now being incorporated into an important part of today's information industries. (2) The technological developments have made it possible to deliver nearly all the document formats electronically, and can make the shortest turnaround time to be 30minutes. The technology has also made it possible to develop user-friendly document delivery services by providing the various methods of requesting of, delivering of and charging for the materials. (3) Different types of institutions have made researches, tests, developments and implementation of an electronic document delivery techniques with different features. (4) The issues of copyrights and standards involved in an electronic document delivery still remain as the problems to be solved. (5) The increase and development of patron-initiated document delivery services have and will have some impacts on the library services with the possibility to pass by the librarians intermediation, but to deliver the materials directly to the end-users. (6) The library could take the outside electronic document delivery services as an opportunity. Accordingly, in order to incorporate this services in the interlibrary loan, collection development and other library services, the library should establish appropriate policies, guidelines and management strategies related to the operations. (7) In order to maximize the use of the electronic document delivery services, the library should provide an appropriate education for the librarian and users to have knowledge and skills on the changing techniques of the electronic document delivery and on the various features as well as changing mechanisms by each system and service.

• Journal of Korean Library and Information Science Society
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• v.41 no.4
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• pp.295-312
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• 2010

Nowadays, librarians try to provide equal services and effective facilities to people with disabilities. According to this context, the current and prospective librarians should have a wide range of knowledges and skills that can identify and understand their patron's needs and information seeking behaviors through disability issues education. This study aims at presenting the advanced directions of the LIS education in order to enhance a librarian's experience and strengthen his/her hand on library services for people with disabilities. The result of the study suggests some directions on disability issues in LIS education in the future.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.2
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• pp.371-392
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• 2008

The books and circulation-related data in the Online Public Access Catalog System of the H-Public library were collected and analyzed in this paper. The methods which may be applied to the Customer Relationship Management in a public library based on the results were also suggested here. Collected data were 57,927 bibliographic data of books, 11,871 patron data and 27,145 circulation records. The type of collections. circulation frequencies, total number of circulated books, publication year, and use factor as relation factor from the analyzed data of circulation records were extracted. They were also analyzed, and verified by various statistical methods such as correlation coefficient, non-parametric method, etc.

• Journal of the Korean Society for information Management
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• v.34 no.3
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• pp.23-48
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• 2017

The study goals are establishing a library management plan for the school for the blind in Korea and also developing a structured library program, which reflected the patron's perception. We surveyed the students in three schools for the blind to identify their perception and usage statistics of the libraries. The analysis of the survey led to a school library program framework consisting of four types. To verify the applicability and effectiveness of the framework, we designed ten programs to meet the needs of the schools by consulting respective school's teachers. We administered the second survey after the classes, and we found that there were positive increases in the frequency of library use, a number of books read, perception about the libraries, amount of information used, and self-directed learning willingness.

• Journal of Korean Library and Information Science Society
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• v.30 no.2
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• pp.55-75
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• 1999

Although the importance of research methodoogy in library and information science(LIS) has been widely recognized, LIS has been also criticized that current research methodology in the field maintains only the positivistic orientation. Researchers on the other hand, assert that US should be studied as a human study, a subjective approach based on a phenomenological perspective, since US has very much to do. with the 'human factor,' with subjectivity in the form of librarian, patron, and administrator. In this paper, a review of the published qualitative research in the field which try to generate theories from the subjects in their own everyday life situation, attempts to shed light on the implication of a new terrain of everyday life research to US. Theory of everyday life is generated by the subjects who are involved in the social relationship, using their own language. It is a theory which shows the logic of the real world in which the everyday man recognize, act and communicate. This includes the perceptions, feelings, and meanings members experience as well as the 'small world' they create in process. Everyday life research performed using qualitative research methods which have strength to investigate this micro-structure applied to the field of library and information science, may bring enrichment to the library and information science research.