• Journal of the Korean BIBLIA Society for library and Information Science
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• v.8 no.1
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• pp.97-116
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• 1997

In the so-called “information society,”the information service function of public libraries is gaining an increasing importance. In order to meet the growing demand for educational information, the Korean government established the Center for Educational Multimedia Research and Development and opened in 1996 the EDUNET as a comprchensive educational information network. In this context, public libraries as social education institutions are expected to provide educational information services by utilizing the EDUNET information resources. The availability of EDUNET will even increase when the librarians assist users with systematic information search services, and digitalize printed materials in the library. For this purpose, it is necessary for them to accommodate new information technologies and, thereby, to raise the level of information services up to that of their users’needs by enhancing the librarians’expertise in helping users search information effectively. In this end, we suggest a financial decision be made to build an oversea educational information exchange system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.3
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• pp.271-295
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• 2018

Information inequality has been differently conceptualized and defined in national laws. While the information inequality increases, library policy and informational service has lagged behind in meeting the needs of the society and the state. This paper aims to provide a preliminary research on information inequality, in terms of conceptualization, the legal base, terminology, index development based on the level of digital information. The paper also highlights cases on library services for solution of the difference. It compares library services designed for the disabled, ethnic minorities and the aged. The paper reviews the existing literature and project data. As a result, there are a number of processes and tasks that needs to be developed, including policy development, supporting organization, human capital, cooperating network, supporting facilities and service, and data.

• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

• Journal of the Korean Society for information Management
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• v.35 no.4
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• pp.51-75
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• 2018

This study was intended to confirm the perception of the users for the public libraries specialized service through the difference in library service quality according to the availability of specialized services by utilizing 'LibQUAL+' that is a service quality assessment tool. As a results, there is difference in the minimum and perceived levels between libraries that provide assessment result specialized services for service levels and those that did not. And there was no difference in the expected level. The degree of service showed generally higher user perception in the Adequacy Gap and Superiority Gap than libraries that do not offer specialized services. Therefore, the users of public libraries recognize that libraries that offer specialized services are better served than libraries that do not.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.3
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• pp.215-232
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• 2002

The Quality Management System is based on a system approach method. The Library and information center analyze the requirement of the customer, and manage to be interactive process so that we reach an information service level which the customer expects. This study accomplished theoretical review of ISO 9000 as International Quality Management System, investigated the trend for change of ISO 9000 certification systems. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and Information center with the process to need for a Quality Management System certification.

• Journal of Korean Library and Information Science Society
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• v.40 no.3
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• pp.249-270
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• 2009

This study is to search Korean teacher librarians' perception level of expertise and to grope for effective alternatives to promote their expertise, based on it. The result is as follows: Although Korean teacher librarians were well-educated on the information management and its related expertise, they consider that, in site, the expertise on school library education and its management is more important. As a result, this study suggests the law amendment of training teacher librarians, and the improvement of their selection system and in-service training.

• International Journal of Knowledge Content Development & Technology
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• v.13 no.2
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• pp.51-70
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• 2023

Nowadays, the growth rate of organisational politics in the library system is a cause of concern for library and information professionals. This has negatively impacted service delivery, most especially in public uni- versity libraries. This study examined the effect of organisational politics on job impetus among library personnel in selected public universities in South-west Nigeria. Three federal and three state universities were purposively selected such that one university was selected in each of the six states in South-west Nigeria. Total enumeration was used for all 187 library personnel in the six universities investigated. Using a descriptive survey of correlational type, a structured questionnaire was used to elicit information from respondents through survey monkey. Of 187 copies administered, 143, representing 76.5%, were retrieved and used for analysis. The results revealed a high level of organisational politics with low impetus. A strong inverse relationship was established between organisational politics and job impetus among library personnel in selected public universities in South-west Nigeria. Based on these, recommendations were made that Library personnel be encouraged to focus on their job specifications and limit organisational politics adhering to rules and regulations in the library and code of conduct for library staff.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.355-379
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• 2015

This study was performed to analyze the factors influencing satisfaction of the field practice program in Library and Information Science majors by college and university students and to investigate its effect relationship. So, we are trying to present the appropriate methods of improving the field practice program in Library and Information Science majors. We surveyed 90 college students and 80 university students of Library and Information Science across the country who participated in the field practice program in libraries and information service providers. As a result, the satisfaction level of professional leader were the highest and the satisfaction level of practice preparations were the lowest in the college and university students all. The results of multiple regression analysis between the satisfaction level and the related variables of college and university students indicated that 'major satisfaction' factors, 'interpersonal relationship' factors are the significant factors in the college students and 'major satisfaction' factors, 'private practice experience' factors are the significant factors that contribute the satisfaction level in the university students. Therefore, the intervention programs on the basis of the influencing factors such as major satisfaction, interpersonal relationship and private practice experience should be developed of improve satisfaction of the field practice in Library and Information Science students.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.1
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• pp.145-180
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• 2019

This study was performed in order to derive components that users with disabilities demand first when using library services by analyzing the actual usages and demands of handicapped users according to different types of disabilities. The results of the study are as follows: First, the actual situation of library disabled users was analyzed according to types of disabilities. Second, the importance and satisfaction level of disability types were investigated for the main components of the library disability service. Third, major components of library services were analyzed using Borich's Needs Assessment Model for the disabled and ways of activating library services by types were suggested. Fourth, we analyzed the differences according to different purposes of use by the disabled within Borich's Model for the main items of library services. We also proposed a plan to meet the purpose of library use by each type. Fifth, we analyzed the differences by type of users in Borich's Model for the major items of library services and thus suggested solutions to improve library services by types of disabilities.

• Journal of the Korean Society for Library and Information Science
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• v.41 no.4
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• pp.229-250
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• 2007

This paper suggested a way to solve the problems by using domain experts who are already in the significant level of knowledge in those fields. For the purpose of achieving our goal, a very simple and efficient approach to construct the knowledge-base which can play an important role in providing researchers with essential information in need was proposed. In addition, the Adaptive R&D Information Service Portal with a new schema structure and a construction method of representing expert's knowledge efficiently was developed. With the simplicity and expandability of the proposed system it can be a good model for a similar system to be developed.