• 여성건강간호학회지
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• 제7권2호
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• pp.188-202
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• 2001

This study was designed to investigate the effect of one-to-one labor support on labor pain, labor stress response, childbirth experience and neonatal status for primipara by a quasi experiment (nonequivalent control group pretest-posttest design), from April 30, 1999 to February 20, 2000. The subjects of this experiment consisted of eighty two primipara with single gestation, full term, uncomplicated pregnancies. Forty one were in the experimental group and forty one in the control group. Their mean age was 25.95 years, their mean gestation period was 39.9 weeks. A caring package of one-to-one labor support had three components. Physical support consisted of massage, back pressure, touch. Emotional support was provided by a continuous nurse's presence, acceptance and encouragement. Informational support involved teaching breathing skills, relaxation skills and knowledge about the labor process. Data assessed labor pain, pulse rate and blood pressure to measure labor stress response. Also, in measuring the value of labor stress response, plasma epinephrine, plasma norepinephrine and serum cortisol were measured. In the 24 hours after birth, the data for the postpartum mother's childbirth experiences was collected. Umbilical cord arterial blood pH, one minute and five minute Apgar score were measured after birth. Data was analyzed by t-test, $x^2$-test, repeated measures ANOVA, ANCOVA with SAS Program. The results were as follows; 1. Labor pain was significantly low in the experimental group(P=.016). 2. No significant group effects were found, but significant time effects were found for plasma epinephrine, norepinephrine, serum cortisol, pulse rate and blood pressure. 3. The childbirth experience of the experimental group was significantly more positive than the control group (P = .005). 4. The umbilical cord arterial blood pH of the experimental group was significantly higher than the control group(P=.014). There was no significant difference between the two groups in neonatal one minute and five minute Apgar scores. In conclusion, these findings indicate that one-to-one labor support could be effective in decreasing labor pain, and increasing positive childbirth experiences, also increasing the neonatal umbilical cord arterial blood pH for primipara. So, one-to-one labor support could be applied as an effective nursing treatment for primipara.

• 한국융합학회논문지
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• 제6권6호
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• pp.139-146
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• 2015

본 연구의 목적은 콜센터 근로자들의 일반적특성 및 업무관련특성을 파악하고 대상자의 감정노동 수준, 스트레스반응 수준 및 이직의도와의 관계를 알아보기 위함이다. 한국의 정보통신업체인 K사의 콜센터 근로자 300명을 대상으로 2015년 7월15일부터 8월31일까지 이루어졌다. 분석방법은 Independent Samples t-test, One Way ANOVA, 사후검정으로 Tukey 분석법 및 Pearson's correlation coefficient를 하였다. 분석결과 대상자의 감정노동수준이 높아질수록 스트레스반응의 하부요인들인 신체화, 우울, 분노는 높아지고 이는 이직의도를 높이는 것으로 나타났다. 따라서 콜센터 근로자의 이직의도를 줄이기 위하여 감정노동 수준을 줄여주고 스트레스 반응을 완화시켜줄 수 있는 대책마련이 필요하다.

• 한국산업보건학회지
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• 제26권4호
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• pp.426-435
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• 2016

Objectives: The major objective of this study was to analyze stress response after a change to consecutive day shifts from day and night shifts in a motor assembly factory. Methods: Using a survey conducted by a labor union, we collected data on stress response index(SRI), lifestyle factors, work-family conflict and job stress before and after a shift system change. We analyzed the transition on the SRI among 222 workers. The cut-off point for the SRI was a T-score over 60. Results: The high risk stress response group was 20.3% of the population before the shift system change. After the shift system change it decreased to 11.3%. After the shift system change, social support improved, leisure time became more sufficient, work-family conflict declined, and sleep quality in the night shift week improved. In multivariable linear regression, among workers under 40 years old sleep quality on night shift, leisure time sufficiency, social support and work-family conflict contributed to the improvement of stress response. Among workers over 40, work-family conflict contributed to the improvement of stress response. Conclusions: The change to consecutive day shifts improved stress response and mediated with improved nighttime sleep, decreased work-family conflict, increased leisure time and improved work-family conflict.

• 기본간호학회지
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• 제23권2호
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• pp.115-125
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• 2016

Purpose: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses. Method: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master's theses. Results: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]=-.17), environment (ES=-.14), internal character (ES=-.08), nursing care (ES=-.06), and emotional response (ES=-.06) showed significant effect size among the five categorized variable groups. For the risk variable, internal character (ES=.44), emotional response (ES=.46), environment (ES=.27), job related response (ES=.27), and nursing care (ES=.19) showed significant effect size among the five categorized variable groups. Conclusion: The results of this study identified defensive and risk variables related to emotional labor of hospital nurses. Self-efficacy, social support, leaders' care, and communication are important factors for managing emotional labor of hospital nurses.

• 한국직업건강간호학회지
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• 제15권2호
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• pp.83-93
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• 2006

Purpose: This study purposed on investigating how the emotional labor affects the physical uncomfortable feeling of the workers in the department store. Method: The method of data collection was used of questionnaire for 574 workers of one department store located in Seoul. The period of data collection was done from November 1, 2004 to November 30 for about one month. The working career of the participants was over one month at that department. Result: The degree of emotional labor for participants, men were $3.21{\pm}0.53$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.07{\pm}0.48$ for total of 5.0 point. The degree of emotional labor for participants, women were $3.22{\pm}0.42$ for the total point of 5.0 point, and the degree of the physical uncomfortable feeling was $3.13{\pm}0.42$ for total of 5.0 point. In order to analyze the factors that affected the emotional labor and physical uncomfortable feeling, the multi-level reflecting analysis was used. As a result, men were insecurity of job influenced the emotional labor feeling in remarkable degree, women were the responsibility of job influenced the emotional labor. Men were insecurity and responsibility of job influenced physical uncomfortable feeling in remarkable degree, women were responsibility of job and emotional labor influenced the physical uncomfortable feeling in remarkable degree. Conclusion: The results of this study show that various strategies to remove the factors of job insecurity in order to reduce the level of emotional labor of the workers at the department store should be devised. In addition, the special way to minimize the physical insecurity should be contrived and carried out. Since the workers of the department stores had higher emotional labor, the factors of stress need to be analyzed and should be removed.

• 감성과학
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• 제18권3호
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• pp.63-70
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• 2015

본 연구는 1/f fluctuation의 ${\alpha}$기울기 따라 구성된 사운드를 들었을 때 감정 스트레스 업무에 종사하고 있는 피험자들의 심박 변화를 확인하고자 하였다. 기존의 연구에서는 주로 사용자의 심리상태 안정시키는 효과 또는 생리적 안정성에 1/f fluctuation의 ${\alpha}$기울기가 관계가 있는 것으로 보고되었다. 본 연구에서는 1/f fluctuation 수준을 총 3가지 나누어 제작한 사운드를 독립변수로 사용하였다. 독립변수는 감정노동 종사자에게 제시하여 그에 따른 심장반응을 측정하였다. 종속변수는 네 가지로 BPM(Beat Per Minute), VLF(Very Low Frequency), SDNN(Standard Deviation of NN intervals), 그리고 HF(High Frequency) 파워(Power)값을 확인하였다. 분석결과 기울기가 3인 1/fluctuation 사운드는 각성효과를 보였다. 기울기 1, 2인 사운드는 이완효과가 있는 것을 통계적으로 검증하였다. 이러한 1/f fluctuation 사운드의 특성을 활용해 감정 노동자들의 스트레스를 완화시키기 위한 서비스에 응용될 수 있을 것으로 사료된다.

• 대한간호학회지
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• 제35권7호
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• pp.1277-1284
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• 2005

Objectives: This study was designed to investigate the effect of delivery nursing care using essential oils on labor stress response, labor anxiety and postpartum status anxiety for primipara. Methods: This study used nonequivalent control group pretest-posttest design. The subjects of this experiment consisted of forty eight primipara with single gestation, full term, & uncomplicated pregnancies. Twenty four primipra were in the experimental and control group each. Their mean age was 27.9 years old, their mean gestation period 279.9 days. As a treatment, delivery nursing care using essential oils was applied by nurses. Data collected epinephrine, norepinephrine, anxiety during labor. In the 24 hours after birth, the data for the postpartum mother's status anxiety was collected. Data was analyzed by t-test, repeated measures ANOVA, Mann-Whitney U test, & Wilcoxon signed ranks test with SPSS Program. Results : Plasma epinephrine, norepinephrine were significantly low in the experimental group (P=0.001, P=0.033, respectively). There was no significant difference between the two groups in anxiety during labor and postpartum mother's status anxiety. Conclusion : These findings indicate that delivery nursing care using essential oils could be effective in decreasing plasma epinephrine, norepinephrine. But, that could not be verified in decreasing mother's anxiety.

• 한국산업간호협회지
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• 제13권1호통권46호
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• pp.56-57
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• 2006

• 미래기술융합논문지
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• 제2권2호
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• pp.49-55
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• 2023

높은 문화수준의 향상으로 '아름다움'에 대한 관심이 높아지게 됨에 따라 네일분야 종사자들이 근무를 행하는데 있어 발생하는 직무스트레스 및 감정노동은 점차 증가하는 추세이며, 이에 미용산업 분야에서 해결을 해야 한다고 판단된다. 본 연구는 네일분야 종사자들의 근무스트레스와 감정노동이 이직의도에 미치는 영향에 대해 조사하였으며, 연구 대상자로는 대전·충청지역에 근무하고 있는 네일산업 종사자 250명을 대상으로 조사 도구는 설문지로 하였다. 수집된 자료를 SPSS 21.0 통계프로그램을 이용하여 분석하였으며 연구 결과를 종합해보면, 네일 분야의 종사자들의 직무스트레스 및 감정노동은 이직 의도와 통계적으로 유의미한 상관관계 부분이 있는 것으로 나타나 네일 분야 종사자들이 느끼는 대체적인 직무스트레스와 감정노동이 이직에 미치는 영향과의 상관관계가 있는 것을 알 수 있었다. 따라서, 네일산업 종사자들의 직무스트레스와 감정노동이 이직에 미치는 영향 부분을 분석하여 이 분야의 발전과 직업 만족도 향상 및 업무스트레스 대처방안에 필요한 기초자료를 제공하며 살펴보는 것이 이 분야 연구에 매우 중요하다고 사료된다. 나날이 발전하고 있는 미용산업의한 부분으로서 네일 분야가 자리매김을 하기 위해서 네일산업 종사자들의 직무스트레스와 감정노동에 대한 원인 분석을 통해 이직률을 감소시키고, 직업만족도 향상을 위해 비교 및 분석한다면 더 좋은 연구 결과가 있을 것으로 기대한다.

• 한국신뢰성학회지:신뢰성응용연구
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• 제15권3호
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• pp.181-191
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• 2015

Change in labor time is affecting occupational safety and health. Recently reduction in labor time brought innovational operation method, investment in plant and equipment, and flexible labor time in some companies, thereby affecting working conditions for labourers. However, working conditions for some vulnerable social groups have deteriorated. As a result, they are becoming more exposed to risk factors such as injury and emotional stress. In this study we use 2014 KWCS data in order to find the social and demographic characteristics in Korean working conditions. To this end, we use exploratory data analysis approach to find the relationship between some of the important variables in the KWCS data. We also use Press-State-Response model to find which group of people are vulnerable to Press and State. We find that women, people over age 50 and business owners are more vulnerable to Press and State than men, people below age 50 and wage workers.