• Title/Summary/Keyword: Knowledge service

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Extension Specialist's Role and Capacity of Knowledge Management (지식경영을 위한 농촌지도요원의 역할과 역량)

  • Jolh, Rok-Hwan
    • Journal of Agricultural Extension & Community Development
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    • v.13 no.2
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    • pp.385-400
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    • 2006
  • The study aims to explore the rural extension specialist's role and capacity of knowledge management (KM) extension service in the knowledge based society. According to major findings through previous study and literature review, the followings were concluded. Rural extension educator's role and ability of knowledge management composed four processes by the stage of knowledge process: knowledge creation-knowledge storage-knowledge utilization-knowledge share. As a adoption of the knowledge management in rural extension service, at the knowledge creation the rural extension educator's role of KM are four roles which needed fourteen abilities to carry out them successfully. For at the knowledge storage the rural extension educator's role of KM are eight roles which needed eight abilities to carry out them successfully. For at the knowledge utilization the rural extension educator's role of KM are eight roles which needed ten abilities to carry out them successfully. Lastly for at the knowledge sharing the rural extension educator's role of KM are nine roles which needed 8 abilities to carry out them successfully.

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The Customer Knowledge Structure for Building Perceived Value and Reputation of Location-based App Service (위치기반 앱 서비스를 통한 인지된 가치와 평판 형성을 위한 소비자 지식 구조)

  • Sohn, Bong-Jin;Choi, Jaewon
    • Knowledge Management Research
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    • v.18 no.1
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    • pp.159-176
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    • 2017
  • Recently, the popularity of smartphones has led to a dramatic increase in the frequency of use of App(Application) services. LBS (Location-Based Service) App service adopts various methods such as push marketing and useful information by region through providing location-based service based on the location of the consumer. In particular, an enterprise or an App management company can provide necessary information to the consumer through the necessary information among the customer related knowledge information obtained by utilizing the location information of the consumer in real time. Nevertheless, since LBS is a service that can be performed only when the company obtains consent to provide location information voluntarily by the consumer, there is a case of privacy infringement due to consumers' use of personal information. The purpose of this study is to identify the characteristics of privacy related variables and the knowledge structure for consumer value formation based on the theory of privacy calculation. We also compared the characteristics of Korea with those of China in privacy issue. As a result of the analysis, it was confirmed that factors such as information utilization ability and information control ability were influential as a key factor of privacy calculation. In addition, perceived value influences the reputation of the LBS App service.

Railroad Information Integrated-Service and Its Knowledge-Base Construction Method based on Passengers Needs Analysis (철도이용객 니즈 분석을 통한 철도정보 통합서비스 및 지식베이스 구축 방안)

  • Shon, Woo-Yong;An, Tae-Ki;Ahn, Chi-Hyung;Lee, Won-Goo;Kim, Sam-Taek
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.16 no.2
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    • pp.9-18
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    • 2016
  • The railroad is one of the most popular means of transport. Howerver, railroad agencies are managing the railroad information and provide its service respectively. That is, because of managing the different information and its type, The user will not receive the correct and integrated information. In this study, We figure out the needs of passengers that they want in railroad service and seek an integrated service plan that railroad passengers can use the railroad information service at a time, at a glance and in one place. Also, we investigate the knowledge-base construction to provide a knowledge map service to railroad passengers.

An Evaluation of Applying Knowledge Base to Academic Information Service

  • Lee, Seok-Hyoung;Kim, Hwan-Min;Choe, Ho-Seop
    • International Journal of Knowledge Content Development & Technology
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    • v.3 no.1
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    • pp.81-95
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    • 2013
  • Through a series of precise text handling processes, including automatic extraction of information from documents with knowledge from various fields, recognition of entity names, detection of core topics, analysis of the relations between the extracted information and topics, and automatic inference of new knowledge, the most efficient knowledge base of the relevant field is created, and plans to apply these to the information knowledge management and service are the core requirements necessary for intellectualization of information. In this paper, the knowledge base, which is a necessary core resource and comprehensive technology for intellectualization of science and technology information, is described and the usability of academic information services using it is evaluated. The knowledge base proposed in this article is an amalgamation of information expression and knowledge storage, composed of identifying code systems from terms to documents, by integrating terminologies, word intelligent networks, topic networks, classification systems, and authority data.

Exploring a Deeper Meaning in Service-Learning Pedagogy and Implementing it in Family and Consumer Sciences Education

  • Kwon, Yoo-Jin
    • International Journal of Human Ecology
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    • v.9 no.1
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    • pp.71-79
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    • 2008
  • Service-Learning pedagogy includes community service and reflection as main components. Students can learn integration and application of knowledge beyond specific fields through experiences and reflection. The purpose of family and Consumer Sciences Education is related to connect theory and practice to improve individual, family, and community life. The curriculum focuses not only on content mastery in subjects, but also application of that knowledge to the real lives of students. Considering the purpose of service-learning as integration and application of knowledge, service- learning pedagogy can contribute to rethink family and Consumer Sciences Education. Reflection as a key component is examined for service-learning pedagogy. Exploring a deeper meaning of reflection in aspects of community connection, critical thinking, and transformative learning would extend the value of it and provide implications for implementing reflection in service-learning pedagogy in Family and Consumer Sciences Education.

A Study of Collaborative Online Knowledge-Information Service Management: A Plan for Improving the Service (협력형 온라인 지식정보서비스 운영방안에 관한 연구 - <사서에게 물어보세요> 서비스 활성화 방안을 중심으로 -)

  • Jung, Kwang-Hun;Kim, You-Seung
    • Journal of Korean Library and Information Science Society
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    • v.40 no.1
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    • pp.133-155
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    • 2009
  • To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

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The User's Role in New Internet Service Development : Focusing on the Knowledge Creation Process in Fuzzy Front End (신규 인터넷 서비스 기획 과정에서의 사용자 역할 : 불명료한 개발 초기의 단계에서 지식 창조 과정을 중심으로)

  • Kim, Sun-Jae;Kang, Jung-Min;Lee, In-Seong;Kim, Jin-Woo
    • 한국HCI학회:학술대회논문집
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    • 2009.02a
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    • pp.1351-1358
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    • 2009
  • The Knowledge Creation in early stages of new service development plays a critical role in the success of the service. The user is a crucial resource in creating knowledge in early stages of development, and user involvement is necessary. There are three roles the user can take part as in service development: informative, consultative, or participative. Based on these different roles, the process of knowledge creation varies. With this background, we proposed to investigate which creative processes need to be passed through in order to positively affect service development based on the role of the user in early stages of Internet service development. This case study was undertaken based on two new projects. The results of this study reveal the relationship between the knowledge creation process and user in early stages of development and at the same time provide guidelines regarding user involvement in actual service development.

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The User s Role in New Internet Service Development Focusing on the Knowledge Creation Process in Fuzzy Front End (신규 인터넷 서비스 기획 과정에서의 사용자 역할 -불명료한 개발 초기의 단계에서 지식 창조 과정을 중심으로-)

  • Kim, Sun-Jae;Kang, Jung-Min;Lee, In-Seong;Kim, Jin-Woo
    • Journal of the HCI Society of Korea
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    • v.4 no.1
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    • pp.1-10
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    • 2009
  • The knowledge creation in early stages of new service development plays a critical role in the success of the service. The user is a crucial resource in creating knowledge in early stages of development, and user involvement is necessary. There are three roles the user can take part as in service development: informative, consultative, or participative. Based on these different roles, the process of knowledge creation varies. With this background, we proposed to investigate which creative processes need to be passed through in order to positively affect service development based on the role of the user in early stages of Internet service development. This case study was undertaken based on two new projects. The results of this study reveal the relationship between the knowledge creation process and user in early stages of development and at the same time provide guidelines regarding user involvement in actual service development.

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Design and Evaluation of Integrated Service Platform for S&T Knowledge Infrastructure (과학기술지식인프라 통합서비스 플랫폼 설계 및 평가)

  • Jung, Hanmin;Park, Jung Hoon
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.10a
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    • pp.577-579
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    • 2022
  • It is not easy to achieve the essential goal of knowledge management, which is to strengthen individual competence and organizational competitiveness, only by collecting distributed knowledge in the centralized knowledge repository conducted so far. In order to establish a sustainable knowledge ecosystem, we must expand knowledge production through exchange and cooperation, not independent knowledge production. Through this, producing meaningful and high-value knowledge resources becomes possible. Therefore, this study aims to design an integrated service platform that stores science and technology knowledge resources and reproduces and evolves knowledge through opening, sharing, and utilization. In order to evaluate its excellence, Five experts evaluated the designed platform on detailed items classified into planning adequacy, platform effectiveness, platform efficiency, and roadmap adequacy. The evaluation score averaged 95.56 points for the above four evaluation items.

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An Empirical Study on the Integrated Organization Abilities in Third Party Logistics Korean Company for Reduction of Export Expense (수출비용절감을 위한 3PL업체의 통합조직능력에 관한 실증연구)

  • Lee, Sang-Ok;Lee, Moon-Kyu;Bang, Hyo-Sik
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.50
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    • pp.187-212
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    • 2011
  • Third party logistics research is searching for increasing its logistics efficiency of organization. Perspective of resource-based theory, this study is to reveal the exploratory relation between integrated capabilities, organzaiton knowledge, and service performance. To develop the relational model, this study conducted a theoretical survey on Shang(2009)'s 3PL service providers research model and Synder & Cumming(1998)'s learning of organization knowledge. According to the result of correlation analysis, Integrated organization knowledge is positively correlated with service diversity advantage (correlation coefficient= .670, p-value= .000) and service quality advantage (correlation coefficient= .575, p-value= .000). The thesis argued that Korean companies try to apply integrated organization abilities and service performance for cutting their export expense.

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