• 제목/요약/키워드: Job experience

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119구급대원의 감정노동과 직무스트레스가 피로에 미치는 영향 (The effects of emotional labor and job stress on the fatigue of 119 emergency medical technicians)

  • 임완영;김철태
    • 한국응급구조학회지
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    • 제26권1호
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    • pp.101-118
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    • 2022
  • Purpose: This is a descriptive research study that aims to identify factors affecting fatigue by examining the degree of emotional labor, job stress, and fatigue of 119 emergency medical technicians (119 EMTs). The correlation between emotional labor, job stress, and fatigue was also confirmed. Methods: A total of 139 EMTs working in the Daejeon area participated in this study. Data were collected from July 6-15, 2021. Results: When the number of dispatches was high and the job was dissatisfying, the degree of emotional labor was high. In addition, the shorter the work experience and the lower the job satisfaction are, the higher the job stress is. The degree of fatigue was significantly higher in female than male 119 EMTs, and when they had short work experience and were dissatisfied with their job, the degree of fatigue was higher. Moreover, there was a significant correlation between emotional labor, job stress, and fatigue of the 119 EMTs. Conclusion: To reduce emotional labor, job stress, and fatigue of 119 EMTs, appropriate interventions for each factor and institutional improvements are required.

병원 간호사의 장기근무유인과 직무만족과의 관계 (The Relationship Between Job Retainment and Job Satisfacion of Hospital Nurses.)

  • 이혜원
    • 대한간호
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    • 제33권1호
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    • pp.65-79
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    • 1994
  • The purpose of this study was to describe the job retainment factors and the level of job satisfaction, and to identify the relationship between job retainment and the level of job satisfaction among the registered nurses working in hospitals. Four hundred eight registered nurses currently employed at 8 hospitals in Seoul were surveyed for the study. The 39 item, 5 point likert scale questionnare was developed by the researcher. The internal consistency of job satisfaction was. 86 and that of job retainment was. 90 in Cronbach's alpha test. The data sas collected from July 15 to July 30, 1993. The SPSS/PC+statistical program was used for data analysis. The descriptive analysis of the characteristics of the subjects, the level of job satisfaction and the job retainment factors was done. The relationship between the job satisfaction level and the job retainment factors was tested with. the Pearson Correlation Coefficient analysis, and thd differences of job retainment scores among the sample was tested with t-test and ANDVA. The results of the study were summarized. 1. The mean age of the subjects was 29.7 years, 41.7% of them were married. 71.1% of them were 3 years course graduates, 71.8% of them were staff nurses, and the mean duration of experience was 6 years. 2. The factors related to professionalism(3.43), society(3.31), and interpersonal relationship(3.29) were significant in job retainment. The maximum score was 5.0 Two other factors, personal(3.05) and organization(2.83) factors, also showed relatively high scores. 3. The factors to the job satisfaction showed similar pattern as job retainment: professionalism (3.47), society (3.33), finance(3.31), interpersonal relationship(3.02), and organization(2.72). 4. Society related factors(r=.7420, p<.00l) and professionalism(r=.7249, p<.00l) had high correlation with job retainment. Personal(r=.6372, p<.001) and organizational(r=.3597, p<.001) factors had moderate relationship to job retainment. Finance(r=.3597, p<.00l) had significant but weak relationship to job retainment. 5. Age, marital status, job position, departmental involvement, experience, and continuity of employment of the sample showed significant differences in job retainment. However, the period of job retainment, number of children, educational level, type of hospital, previous employment experience were not significant. 6. lndiviuals older than 40 years of age, who were married, who held the position of charge or head nurse position, who worked in central supply or nursing administration showed significantly high job retainment score. This research indicates that the professionalism is the most significant factor in job retainment. In order to retain more experienced nurses, it is important to improve the profesionalism among nurses.

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전문대학생의 아르바이트 경험과 사회적 지지, 자아탄력성이 진로스트레스에 미치는 영향 (The effect of Part-time job experience, Social Support, and Ego-Resilience on Career Stress in College students)

  • 김정아;김인아
    • 한국산학기술학회논문지
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    • 제19권4호
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    • pp.463-471
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    • 2018
  • 전문대학생들의 진로스트레스는 최근 취업의 어려움과 더불어 더욱 심각하게 나타나는 문제로 다양한 관리가 필요하다. 이러한 진로스트레스 관리 방안을 고려해보고자 본 연구에서는 전문대학생들의 아르바이트 경험 유무, 자아탄력성, 사회적 지지가 진로스트레스에 어떠한 영향을 미치는지를 알아보고자 하였다. 이를 위해 전문대학생 457명을 대상으로 자료를 수집하여 다중회귀분석을 시행하였다. 연구결과는 첫째 아르바이트 경험 유무에 따른 자아탄력성, 사회적 지지, 진로스트레스에 차이는 없었다. 다만 진로스트레스의 하위영역 중 고용압력은 아르바이트 경험이 있는 대학생들이 아르바이트 경험이 없는 대학생에 비해 높았다. 둘째, 아르바이트 경험 유무는 진로스트레스에 유의한 영향을 미쳤다. 아르바이트 경험이 없는 대학생이 아르바이트 경험이 있는 대학생에 비해 진로스트레스가 높게 나타났다. 셋째 사회적 지지가 진로스트레스에 미치는 효과는 아르바이트 경험이 있는 대학생에 비해 아르바이트 경험이 없는 대학생에게 더 효과적인 것으로 나타났다. 넷째 자아탄력성은 진로스트레스에 미치는 효과가 없는 것으로 나타났다. 다만 아르바이트 경험 유무와 성별 간에는 상호작용효과가 있는 것으로 확인되었다. 이러한 연구결과를 기초하여 진로스트레스를 감소시키기 위해서는 아르바이트 경험이 없는 대학생에게는 사회적 지지를 통한 상담관리방안과 여학생에게는 자아탄력성을 향상시킬 수 있는 프로그램을 제안한다.

여성 119구급대원의 폭력경험과 직무스트레스가 소진에 미치는 영향 (Effects of a violent experience and job stress on burnout in female 119 emergency medical technicians)

  • 정화윤;송효숙;방성환
    • 한국응급구조학회지
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    • 제23권3호
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    • pp.135-143
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    • 2019
  • Purpose: The purpose of this study was to determine the effect of a violent experience and job stress on burnout and to investigate the factors that affect burnout in female 119 emergency medical technicians. Methods: Data from 189 female EMTs were collected using a structured questionnaire. The data were analyzed using SPSS 23.0. The analyses included descriptive statistics, independent t-tests, analysis of variance, Scheffe test, Pearson's correlation coefficient, and multiple linear regression. Results: Burnout was positively correlated with a violent experience in female 119 EMTs. Violent experience (β=.39, p<.001) were a significant predictor of burnout in 15.2% of female 119 EMTs. Conclusion: A violent experience is identified as a significant factor affecting burnout in female 119 EMTs. Therefore, it is necessary to impart education to female 119 EMTs on effectively coping with violence.

언어폭력경험이 이직의도에 미치는 영향과 이용자-제공자 교환관계(CMX)와 직무만족의 매개효과검증 - 건강가정지원센터 일반직과 아이돌봄직의 다집단분석과 잠재평균차이 검증 - (The Effects of Verbal Violence Experience on Turnover Intention and the Mediating Effect of Customer-member Exchange(CMX) and Job Satisfaction - Multi-group and Latent Means Analysis across Job Position -)

  • 신용석;강태인;윤성은
    • 한국사회복지학
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    • 제67권3호
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    • pp.31-55
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    • 2015
  • 본 연구는 사회복지서비스 제공자들이 이용자로부터 당하는 언어폭력경험이 이직의도에 미치는 영향을 확인하고, 두 변수의 관계에서 이용자-제공자 교환관계(CMX)와 직무만족의 매개효과를 검증하였다. 더불어 해당 변수들의 관계에서 직종 간에 차이가 있는지를 알아보고자 건강가정지원센터 직원들을 일반직과 아이돌봄직으로 구분하여 다집단분석과 잠재평균차이 분석을 시도하였다. 연구목적을 위해 서울 및 경기지역 건강가정지원센터 56곳에서 근무하는 직원들을 대상으로 전수조사하여 319개의 응답을 최종분석에 활용하였고, 결과는 다음과 같다. 첫째, 사회복지서비스 제공자들의 언어폭력경험과 이용자-제공자 교환관계, CMX와 직무만족 그리고 직무만족과 이직의도 간의 관계는 통계적으로 유의미한 것으로 검증되었다. 둘째, 언어폭력경험과 이직의도 사이에서 CMX와 직무만족이 완전매개역할을 하는 것으로 나타났다. 셋째, CMX와 직무만족을 매개로 하여 언어폭력경험이 이직의도에 미치는 구조적 관계에서 직종 간 차이는 없었으나, 언어폭력경험과 CMX의 잠재평균은 통계적으로 유의미한 차이를 보였다. 이러한 연구결과에 따라 사회복지서비스 제공자들에 대한 언어폭력경험의 부정적 영향을 최소화하고 CMX 질을 높이기 위한 실천적 정책적 방안들을 제언하였다.

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생명보험설계사의 직무경험 의미 탐색 (Searching the Meaning of Life Insurance Planner's Job Experiences)

  • 김연철;한상길
    • 한국콘텐츠학회논문지
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    • 제16권7호
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    • pp.190-206
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    • 2016
  • 이 연구는 생명보험설계사의 직업적 안정과 고성과 및 고소득 창출을 위한 직무경험 의미의 탐색이다. 연구방법은 영업현장에서 활동 중인 생명보험설계사 6명을 연구 참여자로 선정 후 그들의 직무경험 의미 탐색을 위해 내러티브접근 연구방식으로 수행하였다. 연구결과 생명보험설계사의 직무역량 인식수준은 경험의 차이에 따라 달랐다. 경험이 전무 한 후보자 시절에는 생명보험설계사의 직무를 누구나 할 수 있는 일이라고, 입문교육을 마친 신입설계사는 상품지식과 컨설팅능력을 갖춰야 할 수 있는 일로, 그리고 경험이 쌓일수록 고객을 대하는 훌륭한 태도와 꾸준히 일하는 습관이 형성되어야 설계사로서 성공할 수 있다는 그들의 인식을 확인하였다. 또한 생명보험설계사가 느낀 직무경험 의미는 직업의 가치 인식과 사명감으로 봉사하는 일이라고 판단하였고, 그들의 성공적인 직무활동 기대요인은 스스로를 교사, 의사, 천사의 역할 수행 및 개인과 가정의 경제적 안정을 지키는 행복전도사로 인정을 받고, 이를 위한 전문 봉사활동가로 직무역량을 과시하고자 함을 기대하고 있음이 탐색되었다.

치과위생사의 직업기대에 관한 연구 (A study on dental hygienists' job expectation)

  • 황미영;오혜영;원복연
    • 한국치위생학회지
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    • 제12권6호
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    • pp.1138-1147
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    • 2012
  • Objectives : The purpose of this study was to grasp association with dental hygienists' job expectation through correlation between curricular subjects for the department of dental hygiene and job. Methods : It carried out convenience sampling of dental hospitals where are located in Capital Area, and then conducted a self-administered questionnaire survey targeting 274 dental hygienists who are working here. The statistical program was analyzed by using PSAW 18.0. Results : Research subjects' 60.2% experienced turnover. Its reason accounted for 31.7% with the working condition. As a result of examining difference in experience of turnover according to dental hygienists' individual characteristic and working form, the significant difference was shown in age, marriage, annual salary, working institution, and career. In consequence of confirming association between curricular subjects and job, the majority showed high correlation. However, the correlation with oral physiology, clinical dental hygiene, and dental clinics showed low correlation as the insignificant variable. Conclusions : As a result of this study, the high correlation between curricular subjects and job can be considered to reflect dental hygienists' job expectation. On the other hand, the working condition, professional sense, and turnover experience, which are factors related to dental hygienists' job expectation, were indicated to fail to meet job expectation.

중소병원 간호관리자의 직무경험에 대한 현상학적 연구 (A Phenomenological Study on the Job Experience of Nursing Managers in Small and Medium Hospitals)

  • 김가은;한숙정
    • 한국보건간호학회지
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    • 제36권2호
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    • pp.196-211
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    • 2022
  • Purpose: This is a phenomenological study to improve the quality of nursing and understand its essence by comprehensively analyzing job experience of nursing managers in small and medium. Methods: This study focused on deriving the common empirical attributes of all the study participants, rather than their individual attributes. Data on the job experiences of nine nurse managers in small and medium-sized hospitals were collected and analyzed using Colaizzi's phenomenological method. Result: The job experiences of nurse managers in small and medium hospitals were classified after analysis into 14 theme cluster sets and 34 themes in five categories. The categories derived were 'A feeling of pressure as if taking responsibility for the entire hospital', 'Taking on the difficulties of hiring a nurse alone.' 'Difficulty in mediating conflicts within the organization', 'Struggling to endure', 'To take root in the field with a sense of ownership'. Conclusion: This study is meaningful in helping nursing managers in small and medium hospitals perform their duties more efficiently and stably by understanding their job experience.

노인요양병원 근무자의 감사성향이 직무만족 및 삶의 만족에 미치는 영향과 감사일기 경험의 조절효과 (The gratitude disposition of geriatric hospital employees Impact on job satisfaction and life satisfaction and the moderating effect of the gratitude diary experience)

  • 박순명;김자옥;김자숙
    • 한국융합학회논문지
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    • 제11권9호
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    • pp.351-358
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    • 2020
  • 본 연구는 노인요양병원 근무자의 감사성향이 직무만족 및 삶의 만족에 미치는 영향과 감사일기 경험의 조절효과를 규명하는데 목적이 있다. 연구설문지는 감사일기와 관련된 캠페인을 추진하고 있는 4개의 노인요양병원 근무자를 대상으로 총 485부를 선정하였다. 자료처리는 SPSS 26.0을 이용하여 단순, 위계적 회귀분석을 실시하였다. 연구결과 노인요양병원 근무자들의 감사성향은 감사일기와 통계적으로 유의한 상관관계를 보였고 감사성향은 직무만족과 삶의 만족에 통계적으로 유의한 영향을 나타냈다(p<.01). 그러나 감사성향이 직무만족과 삶의 만족에 미치는 영향과 감사일기 경험의 조절효과는 통계적으로 유의하지 않았다. 본 연구의 의의는 노인요양병원 근무자의 감사성향이 직무만족과 삶의 만족에 미치는 영향과 감사일기 경험의 조절효과를 규명하여 근무자의 직무만족과 삶의 만족을 위한 프로그램 개발과 노인요양병원 인력관리의 기초자료를 제공하고자 한다.

경기ㆍ인천지역 학교급식 조리종사원의 스마트 HACCP 사용의 직무수행도, 직무만족도, 및 직무스트레스에 미치는 요인 분석 (Analysis of Factors Affecting Smart HACCP Utilization: Job Performance, Job Satisfaction, and Job Stress among School Food Service Employees in Gyeonggi-do and Incheon)

  • 박소연;박찬윤
    • 대한영양사협회학술지
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    • 제30권2호
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    • pp.95-111
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    • 2024
  • The Smart Hazard Analysis Critical Control Point (HACCP) management system, which integrates information technology (IT) to automate and analyze big data, has been introduced into school food services. This study investigated the job performance, job satisfaction, and job stress of employees in school food services using Smart HACCP. Data were collected via questionnaires from 350 employees in school food services who utilized Smart HACCP and worked in Gyeonggi-do or Incheon. The questionnaire included general information, workplace characteristics, HACCP education status, job performance, and job satisfaction according to the use of Smart HACCP, and general job stress. The responses showed that 92.3% of the participants had received HACCP education in the workplace, and 66.6% understood the content of the education. Among the HACCP process stages, CCP2 (Food Handling and Cooking) and CCP3 (Cooking Completion and Distribution) were the stages at which all participants were using Smart HACCP. CCP3 had the highest percentage (61.4%) of participants who experienced feeling the maximum reduction in their tasks by using Smart HACCP. The Smart HACCP job performance at CCP1 (Inspection) and Smart HACCP job satisfaction were higher in workplaces with 6~10 employees, compared to those with 10≤ employees (both P<0.05). The Smart HACCP job performances at of CP1 (Refrigeration and Freezer Temperature Management) and CP2 (Cleaning and Disinfection of Food Contact Surfaces) were significantly affected by the work area. General job stress was significantly higher in cooks than in cook practitioners, higher in employees with cook certification than in those without it, and higher in employees with work experience (<1 year), compared to those with 5~10 years or 10~15 years' experience. In conclusion, employees' job performance and satisfaction with Smart HACCP need to be enhanced to improve hygiene in school food service. This requires the effective management of their job stress.