• 제목/요약/키워드: Job Satisfaction by Factor

검색결과 506건 처리시간 0.024초

외식업체 종사원의 직무만족 영향요인이 직무만족과 서비스품질에 미치는 영향 (An effect on the Job-satisfaction and Service quality of the effect factor on Job-satisfaction of Family Restaurant Service Staff)

  • 이형백;노진옥
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제16권2호
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    • pp.175-199
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    • 2005
  • 실증분석 결과, 본 연구에서 제시한 7개의 가설 가운데 4개가 유의한 것으로 검증되었다. 이상의 연구 결과를 요약하면 다음과 같다. 첫째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 조직적 특성은 직무 만족에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 개인적 특성은 서비스품질에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 직무적 특성은 직무만족에 유의한 영향을 미치지 못하는 것으로 나타났다. 넷째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 조직적 특성은 서비스품질에 정(+)의 영향을 미치는 것으로 나타났다. 다섯째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 개인적 특성은 서비스품질에 유의한 영향을 미치지 못하는 것으로 나타났다. 여섯째, 패밀리레스토랑 종사원들이 지각하는 직무만족영향요인 중 직무적 특성은 서비스품질에 유의한 영향을 미치지 못하는 것으로 나타났다. 일곱째, 패밀리레스토랑 종사원들의 직무만족은 서비스품질에 정(+)의 영향을 미치는 것으로 나타났다. 이상의 결과를 종합해 볼 때 이는 패밀리레스토랑 종사원들이 현재 자신들이 근무하는 패밀리레스토랑의 회사분위기나 직원들간의 관계에는 만족하는 것으로 보여지나, 자신이 하고 있는 일에 대한 직무적 특성에서는 가설이 전부 유의하게 나타나지 않은 것으로 보아 자신이 하고있는 일에 대해서는 만족하지 못하는 것을 의미하며, 나아가 더 나은 직무환경이나 직무의 변화가 일어나지 않는다면 다른 직종으로의 이직이 많이 나타날 것으로 사료된다.$0.57{\times}10^{-6}m^2/s$의 값을 보였다. 깊이 평균된 확산계수는 봄철에 크고 여름철에 작았고, 계절 평균된 확산계수는 2cm부터 10cm깊이까지 증가하고 10cin부터 40cm깊이까지는 감소하는 수직구조를 보였다. 평균 열확산계수를 사용하여 구한 온도전파 확산속도는 2 cm 깊이로부터 10 cm, 20cm, 40cm까지 각각 $8.75{\times}10^{-4}cm/s,\;3.8{\times}10{-4}cm/s,\;1.7{\times}10^{-4}cm/s$정도의 값이 되어 표층에서 깊어질수록 작아졌다. 이것은 이종들의 저염 및 광염성 특성과 밀접한 관련이 있는 것으로 판단되었다. 광도별 성장은 H. akashiwo, P. minimum, Pyramimonas sp.는 $150\;{\mu}E{\cdot}m^{-2}{\cdot}s^{-1}$의 고광도에서 비교적 높은 성장률을 보였다. A. sanguinea, A. tamarense, H. triquetra는 $150{\sim}100\;{\mu}E{\cdot}m^{-2}{\cdot}s^{-1}$에서 가장 높은 성장률을 보였고 $100\;{\mu}E{\cdot}m^{-2}{\cdot}s^{-1}$ 이상의 고광도에서 는 오히려 성장률이 급격히 감소되는 것으로 나타났다. 전반적으로 수온과 일조량이 높은 시기인 하계에 적조를 일으키는 고온성 종은 고광도에서 성장이 좋은 것으로 나타났고, 수온과 일조량이 낮은 동, 춘계에 적조를 일으키는 저온성 종은 저 광도에서 성장이 양호한 것으로 나타났다.을 가진

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일 종합병원 간호부서의 조직구조 재설계 전후 조직성과 비교 (A Study on the Nursing Organizational Change and Outcome in a General Hospital)

  • 김복자
    • 간호행정학회지
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    • 제11권2호
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    • pp.195-207
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    • 2005
  • Purpose: The purpose of this study was to confirm the change of nursing organizational characteristics and to define the difference of organizational outcome by measuring the organizational commitment and job satisfaction perceived by nursing staffs and patient satisfaction before and after organizational redesign. Method: The structured questionnaires of which contained organizational characteristics, organizational commitment and job satisfaction were developed from previous published studies after modification by researcher. The questionnaires were distributed to 1,200 and 679 nurses before and after nursing organizational change. patient satisfaction were measured before and after organizational change by direct interview with structured questionnaire from 1,566 and 1,291 patients. Results: 1. The organizational characteristics were significantly increased and the leadership of team leader and head nurse was significantly increased among the factors of organizational characteristics. 2. Organizational commitment was showed decreased tendency, but the difference was not significant. Job satisfaction was increased significantly and administration, autonomy, and job tasks were increased significantly in the factors of job satisfaction. Patient satisfaction was also increased significantly. 3. There was significant positive correlation between organizational commitment and job satisfaction and also job satisfaction and nursing organizational characteristics. All factors of organizational characteristics and satisfaction in present working unit were major factors to influence organizational commitment and explained 43.8% in a significant level by multiple regression analysis. The major factor which affect job satisfaction were the factors of nursing organizational characteristic except 'interaction with team leader' and satisfaction in present working unit among general characteristics and these factors explained 58.8% of job satisfaction. Conclusion: In conclusion, the nursing organizational change was very effective to bring about desirable change in nursing organizational characteristics and also to improve job satisfaction and patient satisfaction. Therefore the nursing productivity and comparability would be increased when the nursing organizational change is accomplished by the way of improving the factors of organizational characteristics and it would be followed by the promotion of job satisfaction and organizational commitment.

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How Much does Job Autonomy Matter for Job Performance of Chinese Supervising Engineers: A Quantitative Study

  • CUI, Nan;XIAO, Shu-Feng
    • 동아시아경상학회지
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    • 제9권3호
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    • pp.71-82
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    • 2021
  • Purpose - The purpose of this study is to examine the intermediary role of job satisfaction between job autonomy and job performance and whether the process was adjusted based on the work context. Research design, data, and methodology - This study was conducted by sample survey method on 334 supervising engineers. Data analysis methods were frequency analysis, confirmatory factor analysis, reliability analysis, correlation analysis, and structural equation model analysis. Result - The results of this study suggest that: (1) after controlling for age, position, and working years, job autonomy had a significant positive impact on job performance, (2) job autonomy can not only directly affect job performance but also indirectly affect performance through job satisfaction, (3) job satisfaction has an intermediary effect on job autonomy and job performance, and (4) the relationship between job autonomy and job satisfaction is moderated by the work context, and the result showed a negative moderating effect. Conclusion - This study suggests that job autonomy significantly improves job performance, and the higher job autonomy a supervising engineer has, the more satisfied they are with their work, thus enriching the precursor research on dynamic changes in job performance. When the working environment is poor, supervisors are more sensitive to the perception of job autonomy and have a stronger impact on job satisfaction and performance.

성격특성과 고객지향성이 직무만족 및 직무성과에 미치는 영향 -백화점 여성 의류판매원을 중심으로- (The Effects of the Personality Traits and Customer Orientation on Job Satisfaction and Job Performance -Focused on Female Apparel Salespeople in Department Stores-)

  • 최경화;박광희
    • 한국의류학회지
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    • 제36권9호
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    • pp.979-990
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    • 2012
  • This study explores the correlation between personality traits, customer orientation, job satisfaction, and job performance. This study examines the impacts of personality traits and customer orientation on job satisfaction and job performance. Data were collected using a questionnaire survey. A convenience sample was drawn from salespeople working for department stores in Daegu and Pohang between September $1^{st}$ to $7^{th}$ 2011. A total of 337 responses were complete and usable questionnaires. Data were tested through factor analysis, correlation analysis, and regression analysis, using SPSS 12.0. Three main points are shown through this study. First, the correlation of all five factors extracted from salespeople personality traits with customer orientation was statistically significant. Personality traits and customer orientation were partially correlated with job satisfaction or job performance. Second, the regression analysis was conducted to examine the influence of personality traits and customer orientation on job satisfaction; subsequently, only two factors extracted from customer orientation (consideration for customers and customer-centered thinking) were significant predictors of job satisfaction. Third, the result of the regression analysis between personality traits and job performance showed that the most influential predictor of job performance was conscientiousness, followed by likeability, openness and introversion. The most influential factor between customer orientation and job performance was competence in providing product information, followed by consideration for customers, customer-centered thinking, and a reliability-focused response.

우리나라 공공조직에서의 방문간호사업 담당간호사들의 직무 만족도에 대한 조사연구-보건소를 중심으로- (A Study on the Job Satisfaction of Visiting Nurses of Public Health Centers in Korea)

  • 소애영;신은영
    • 지역사회간호학회지
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    • 제9권2호
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    • pp.262-279
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    • 1998
  • The purpose of this study is to identify job satisfaction and relative factors of job satisfaction in visiting nurses in public health centers. Data were collected by a self-administered questionnaire from May 1 to June 25, 1997. The subjects were 384 visiting nurses of public health centers in Korea. The results of this study were as follows; 1. Job satisfaction of Visiting Nurses was measured by a 5 point rating scale, the whole mean score was 3.08. The level of job prestige was highest among the six components of job satisfaction. The mean score of job perception was 4.05. 2. The factor affecting job satisfaction were job status, educational level and the number of visits home a month. 3. Factors affecting job perception were whether or not they had other certificates, whether they were educated about visiting nursing, and the status of these nurses. 4. Job perception and Job satisfaction had a significant correlation.

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성별 근로자의 직업만족도와 관련요인 (Job Satisfaction Comparison Between Gender and The Influencing Factors on Job Satisfaction)

  • 박은옥
    • 한국직업건강간호학회지
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    • 제10권2호
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    • pp.131-141
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    • 2001
  • Purpose: This study were carried out to investigate the difference employment characteristics and job satisfactions by gender and to explore the influences of demographic status and employment characteristics on job satisfaction. Method: Social statistics survey data collected by Ministry of Statistics in 1998 were used for the secondary analysis in the study. Job satisfaction was measured by questionnaire which were consisted in 12 items such as task, promotion, placement, wage, benefits, future in the work, working environment, human relationship, working hours. Result: The results show that more than 50% of women were working as a part-time employees. Their education level were lower than men. Women workers were unmarried at higher percents than men. Men were showed more satisfaction significantly in their job than women. Men also had higher job satisfaction with work task, promotion, placement, and human relation. Women had shown higher job satisfaction with wage, working environment, and employer-employee relationship. Employment status had the most important factor on the job satisfaction. And, living status satisfaction, education, age, occupation, marital status, employment status and sex were significant for the job satisfaction. 33.34% of the variance in the job satisfaction were accounted for by these variables. Conclusion: The results of this study showed that there were difference of job satisfaction between gender and employment status was the most predictive factors on the job satisfaction. Women had more unstable employment status such as part-time, employment on probation, or family employer without wage than men. Stability of employment could be considered as a strategy for enhancing job satisfaction for women.

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대학병원 종사자의 직종별 직무만족 영향 요인 비교 (A Comparison of Influencing Factors on Job Satisfaction by Occupation at a University Hospital)

  • 강건우;김광점
    • 보건의료산업학회지
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    • 제9권3호
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    • pp.13-30
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    • 2015
  • Objectives : The aim of this study was to investigate changes in job satisfaction of hospital workers according to different occupations at a university hospital in Seoul. Methods : A survey questionnaire was sent out to people working in a University Hospital in Seoul. Four hundred questionnaires were included in the final analysis. Results : The results of this study are as follows. Sense of accomplishment was a significant job satisfaction factor resulting in a high level of satisfaction. Work environment, compensation and job stability also affected job satisfaction; however, satisfaction levels appeared to be relatively low. Conclusions : When looking at the most important factors among the influencing factors that the members of the organization thought were most important for job satisfaction, the results showed that achievement, work environment, job stability and compensation were important factors.

백화점 중간관리 형태에서 백화점 및 패션업체의 권력원천과 판매원의 직업의식이 직무만족에 미치는 영향 (The Effect of Power Sources of Department Store and Fashion Company, and Salesperson's Job Consciousness on Job Satisfaction in the Middle Management System of Department Store)

  • 이현진;추태귀
    • 한국의류산업학회지
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    • 제14권2호
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    • pp.230-241
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    • 2012
  • The purpose of this study was to examine the effect of power sources of department store and fashion company, and salesperson's job consciousness on job satisfaction in the middle management system of department store. Questionnaire data from 193 salespeople in the middle management of department store were analyzed by reliability analysis, factor analysis, correlation analysis, multiple regression analysis, hierarchical regression analysis. The results of this study were as follows: First, coercive power, informational and expert power, and referent power of department store had significant effects on job satisfaction. The coercive power of department store had a negative influence on job satisfaction, while informational and expert power, and referent power of department store had a positive influence on job satisfaction. Second, referent power, expert power, reward power, coercive power of fashion company had a positive influence on job satisfaction. Third, referent power of department store had a greater influence on job satisfaction than other power sources. Fourth, job commitment and pride, prospect awareness had a positive influence on job satisfaction, while professional self-awareness had no effect on job satisfaction.

일부 종합병원 종사자의 심리적 주인의식이 직무태도에 미치는 영향 (Effects of Psychological Ownership on the Job Attitude of Employees in General Hospitals)

  • 이동훈;류시원
    • 보건의료산업학회지
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    • 제11권3호
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    • pp.13-21
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    • 2017
  • Objectives : This study investigated the effects of psychological ownership on job attitude markers (job satisfaction and affective commitment) of employees in general hospitals. Methods : Data were collected using self-administered questionnaire completed by employees in two hospitals in Seoul and Gyeonggi-do province, from May 21 to 26, 2014. Job attitude markers were measured by job satisfaction and affective commitment. We analyzed 300 cases using SPSS 21.0. Results : Psychological ownership of hospital employees had a significant effect on the job satisfaction and affective commitment. Psychological ownership explained a total of 20.5% and 9.9% of the variance in job satisfaction and affective commitment while controlling for gender, age, marital status, work position and work experience. Conclusions : Psychological ownership of hospital employees is a useful factor and key to recruiting and conducting training program for them, thus enhancing job attitudes.

간호조직에서 직무특성이 간호사의 직무만족과 조직몰입에 미치는 영향 - 성격특성의 조절효과를 중심으로 - (A Study on the Influence of Job Characteristics Perceived by Nurses on Their Job Satisfaction and Organizational Commitment : Focusing on Moderating Effect of Individual Personality Characteristics)

  • 김명숙;박영배
    • 대한간호학회지
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    • 제29권6호
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    • pp.1434-1444
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    • 1999
  • The purpose of this study was to investigate the influence of job characteristics on the nurses' the moderating effect of locus of control on the job satisfaction and organizational commitment and relationship between job characteristics and attitude. The sample for this study consisted of 594 nurses from 8 university hospitals. Factor analysis, Cronbach's alpha analysis, multiple regression analysis and hierarchical multiple regression analysis were used for the statistical methods. The results of this study were found that (1) autonomy among 5 core job characteristics showed positive influence on job satisfaction, (2) task significance and autonomy among 5 core job characteristics had positive influence on organizational commitment, (3) the internals of locus of control moderated the effect of job characteristics on nurses' job satisfaction, and (4) internals and externals of locus of control moderated the effect of job characteristics on nurses' organizational commitment.

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