• 제목/요약/키워드: Interpersonal Conflict of IS

검색결과 95건 처리시간 0.026초

대학생의 사군자 기질에 따른 의사소통 능력과 대인관계 능력 차이 (Difference of Sagunja Temperament type on Communication Ability and Interpersonal Relations Ability of University Students)

  • 정미영
    • 한국콘텐츠학회논문지
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    • 제17권9호
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    • pp.385-395
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    • 2017
  • 본 연구는 사군자 기질 유형에 따른 의사소통 능력과 대인관계 능력간의 차이 연구이다. 부산 소재 대학생 350명을 대상으로 연구한 결과 첫째, 기질 유형은 국화, 난초, 매화, 대나무 기질 순으로 나타났다. 둘째, 사군자 기질 유형별 의사소통 능력 차이를 분석한 결과, 대나무 기질의 의사소통능력이 가장 높게 나타났으며, 매화, 난초, 국화 기질 모두에서 유의한 차이를 보였다. 사군자기질 유형에 따른 대인관계 능력은 자기노출하기, 대인갈등 다루기를 제외한 '처음관계 맺기'와 '타인 불쾌감 주장하기', '정서적지지 및 조언하기'에서 유의한 차이를 보였다. 셋째, 의사소통 능력과 대인관계 능력 간에는 유의한 상관관계가 있는 것으로 나타났다. 결국 본 연구는 사군자기질 유형에 따른 의사소통 능력과 대인관계 능력 차이가 통계적으로 유의미하다는 것을 증명하였고, 한국인 정서에 맞는 사군자기질을 접목하여 우리 전통을 다양한 측면에서 재해석하였다는데 연구의 의의를 찾을 수 있을 것이다.

소규모 농산물 가공사업장 작업자의 직무스트레스 평가 및 근골격계부담작업 유해요인 조사 (The Research of Job Stress and MSDs Symptoms of Small Plants with Agricultural Products)

  • 구혜란;신용석;채혜선;이경숙
    • 농촌지도와개발
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    • 제18권4호
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    • pp.861-877
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    • 2011
  • The purpose of this study is to survey job stress and Musculoskeletal Disorder(MSDs) of workers in small plants with agricultural products. The subjects were comprised of 69 workers participated in "Helping the rural women to get the small businesses" project. The questionnaire surveys were Korean Occupational Stress Scale(KOSS), and Legal Risk Assessment of Musculoskeletal Disorders(KOSHA CODE H-30-2003). As a result of the survey, scores of KOSS 8 sub-items except for job demand were similar to that of Korea workers. Prevalence of MSDs symptoms of small plants workers was high percent (44.9%). And the rate according to kinds of product was significant difference at neck (p<0.01), lumbar (p<0.01), and leg (p<0.01). There was no significant difference between view person sign of MSDs and non MSDs according to sex, year, the number of workers, working years, working time per one day, rest time per one day, and subjective working intensity, but there were significant difference between high stress group and low stress group about MSDs at interpersonal conflict(p<0.05). Job stress and MSDs were important factor to workers of small plants producted agricultural products. Therefore, starting a business with small plats, workers consider interpersonal conflict and body part showing MSDs.

대인 갈등 조정의 서사적 특성에 관한 연구 (Characteristics of Narrative Conflict Mediation in Interpersonal Conflict Situations)

  • 김인영
    • 한국언론정보학보
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    • 제51권
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    • pp.87-116
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    • 2010
  • 본 연구는 대인 갈등의 특징을 분석하고, 갈등 조정의 서사가 어떠한 특징을 지니고 구성되며, 조정 과정을 거치면서 어떠한 해체 과정을 통해 대안적 이야기로 변화되는지를 분석하는 것을 목적으로 한다. 이 과정에서 갈등조정가가 동원하는 커뮤니케이션 기법을 중심으로 수행하는 역할을 밝히려는 것도 또 다른 연구의 목적이 된다. 본 연구를 통해서 포스트모던 이론의 하나인 사회구성주의 관점의 서사적 갈등 조정의 유용성을 확인할 수 있었다. 이야기 구성을 통해 이루어지는 서사적 갈등 조정은 과거의 경험에 대해서 심리 중심으로 접근하는 갈등에 대한 치료적 방식과 함께 미래에 대한 대안을 행위 중심으로 접근한다. 특히 갈등의 문제를 대화로 연결하고, 갈등과 문제의 의미를 공동으로 창조하여 발전시켜 나가는 체계로서의 서사 조정은 인간의 주체성과 갈등의 고유성을 전제하면서 새로운 변화를 추구한다. 이러한 지점이 갈등을 커뮤니케이션의 관점에서 접근해야 한다는 주장에 정당성을 부여한다. 특히 이 과정에서 다양한 커뮤니케이션 기법들이 갈등 조정에 결정적인 효력을 발휘하고 있다는 것은 갈등 현장에서의 조정 전문 분야 중의 하나로 커뮤니케이션학을 정립할 수 있는 핵심적 근거가 될 것으로 예상된다.

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자기애적 성격과 직무스트레스와의 관계에 대한 고찰 (A study of relationships between narcissism and job stress)

  • 차타순
    • 경영과정보연구
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    • 제10권
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    • pp.1-31
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    • 2002
  • As the modern society is called the narcissistic society, the narcissism is widespread in the personality of individuals and the society at large. In consideration of this side, this study explored for several characteristics of the narcissistic personality and the job stress, and explored for the relationships between the two things theoretically. The narcissism is an attempt to repair self-esteem weakened by the splitting anxiety, the lack and the pathological fusion of self-structure. The job stress is a factor that a characteristic of the job influenced on the behavioral and affective response of the person on the job directly or indirectly. This study selected organizational justices, organizational constraints, role conflict, role ambiguity, role overload, organizational climate, interpersonal relations and career development as factors of the job stress. This study viewed that the stress is made from an interaction between environmental stimulus and personal particular reaction by defining the stress as an interaction model of stimulus-response and personal reaction is caused by psychological adjustment process, personal differences. On this occasion, this study discussed that the narcissistic personality is easy to get stress and weak in the job stress with regarding the personality as a mediation variation of psychological process. As a result, the narcissists estimated themselves positively and their self-esteem is high, but they excessively showed a self biased cognitive and affective response about the negative feedback to protect themselves. Moreover, this positive estimate on themselves and high self-esteem was vulnerable and weak in the self threat. In this view, the narcissistic personality is easy to get more job stress such as organizational justices, organizational constraints, role conflict, role ambiguity, role overload, organizational climate, interpersonal relations and career development.

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A Study on the Influence of Workplace Violence on Employees' Internet Pornography Addiction

  • Choi, Young-Keun
    • 유통과학연구
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    • 제14권11호
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    • pp.19-28
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    • 2016
  • Purpose - The purpose of this study is to investigate if workplace bullying and abusive supervision was a correlation as two kinds of workplace violence arouse internet pornography addiction, which influences employees' organizational commitment and work-family conflict. This study explores if perceived organizational support can be an interpersonal factor moderating the relationship between workplace violence and internet pornography addiction. Research design, data, and methodology - Using a survey method, this study distributed the survey to 319 employees working at Korean companies. This study used a series of multiple regression analyses. Result - In the results, the more job-related bullying or abusive supervision people perceive in the workplace, the stronger their internet pornography addiction are Second, the stronger internet pornography addiction people have, the weaker their organizational commitment and the stronger work-family conflict are. Finally, when people have higher POS in workplace, workplace bullying and abusive supervision have weaker impact on their internet pornography addiction. Conclusions - For research contributions, this study introduces internet pornography addiction in the context of workplace and investigate workplace violence as the antecedents of internet pornography. Second, this study suggests and empirically verify that perceived organizational support is an organizational factor moderating the relationship between workplace violence and internet pornography addiction. Practically, corporate executives need to recognize the appearance of workplace violence by monitoring the phenomena of employees' internet pornography addiction. Future studies need to be investigated for other types of addiction.

논 문 3 - 건설업 공사관리에 미치는 직무스트레스 요인에 관한 연구 (A study on the job stress influencing to the construction management in construction industry)

  • 박해천;정태현
    • 건설안전기술
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    • 통권53호
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    • pp.52-62
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    • 2011
  • Purpose of this study was to comprehend the influence that worker's lob stress caused by the distinct characteristics of construction work affect on construction management. Proven through previous studies of job stress measurement method, physical environment, job demands, job autonomy, interpersonal conflict are derived as typical factors. We analyzed causal relationships between the factors using structural equation modeling under the hypothesis that job stress have effect on the construction management. As a result, successful job stress management for construction management plan is proposed.

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치과위생사 역할갈등 경험에 관한 질적연구 (A Qualitative Research on Role Conflict Experiences of Clinical Dental Hygienists)

  • 이순영;임순연
    • 치위생과학회지
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    • 제18권4호
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    • pp.241-251
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    • 2018
  • 임상에 근무하는 치과위생사가 경험하는 역할갈등의 유발요인과 대처에 대한 본질을 탐색하고자 9명의 임상치과 위생사를 대상으로 심층면담을 실시하였다. 면담내용을 분석한 결과 업무 범위, 역할갈등, 역할갈등에 대한 대처와 한계로 이루어진 3개의 범주가 도출되었다. 첫 번째 범주는 업무 범위로 치과위생사가 인식하고 있는 업무 범위, 법적 업무 범위 및 실제 수행하는 업무 범위가 다소 차이를 보였다. 두 번째 범주는 역할갈등으로 대인관계, 업무, 업무환경, 역량, 전문직으로서의 정체감으로 인한 역할갈등을 경험하고 있었다. 세 번째 범주는 역할갈등에 대한 대처와 한계이며 치과위생사는 다양한 노력을 통해 역할갈등 상황을 해결하려 노력하였으며 그러한 노력에도 불구하고 해결되지 않는 현실에 직면할 경우 한계를 느끼고 이직을 선택하고 있었다. 본 연구결과를 토대로 치과위생사의 역할갈등에 관한 수준을 정량적으로 측정할 수 있는 도구의 개발 및 역할갈등 상황별 대처 방안의 효과에 대한 후속 연구가 필요하다.

The effect of 5 different personalities on job stress in physical therapists

  • Kim, Eun Hyeong;Jang, Ho Young;Lee, Suk Min
    • Physical Therapy Rehabilitation Science
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    • 제7권4호
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    • pp.191-196
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    • 2018
  • Objective: The purpose of this study was to investigate the effects of 5 different personalities on job stress in physical therapists. Design: Descriptive cross-sectional study. Methods: Structured self-report questionnaires consisted of demographic items, 5 types of personalities, and occupational stress. A questionnaire was distributed to 420 physical therapists working in Seoul and Incheon who had voluntarily agreed to participate in the study after the purpose of the study was explained. Of the 420 questionnaires, 405 questionnaires were collected and showed a recovery rate of 96.4%, of which 28 cases were excluded, leaving a total of 377 questionnaires being used for analyses. Pearson correlation analysis was performed to investigate the correlation of job stress and five personalities types. In addition, multiple regression analysis was performed to investigate the effect of general and occupational characteristics of physical therapist on job stress and the effect of personality type on occupational stress. All statistical significance levels were set at p<0.05. Results: The highest number of subjects, which were the physical therapists, showed the tendency to have a sincere personality, followed by affinity, openness, extroversion, and neuroticism. Physical therapists reported to be the most stressed in the order of professional role conflict, overload of work, work relation with a physician and supervisor, interpersonal relationship with patient and caregiver. The higher the level of affinity and sincerity, the lower the amount of stress received by the therapist from the interpersonal relationships between the patient and caregivers. On the other hand, the greater the level of openness and sincerity, the lower the stress levels related to professional role conflict. Conclusions: This study showed that the personality type and job stress of physiotherapists had a statistically significant effect. It is very important for physiotherapists to find their own way of coping with stress, which is satisfactory and appropriate for their job, because it is related not only to individual problems but also to the quality of patient care and medical services. Therefore, it is necessary to continue conducting research on how to relieve the stress levels of physical therapists according to their personality characteristics.

사회복지사 개인간 갈등 형성요인에 관한 연구

  • 김교정
    • 한국사회복지학회:학술대회논문집
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    • 한국사회복지학회 2004년도 추계공동학술대회 자료집
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    • pp.223-250
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    • 2004
  • 본 연구는 사회복지 조직 중 부산 지역사회복지관이라는 조직 내에서 사회복지사들의 개인간 갈등수준이 어느 정도로 지각되는지를 규명하고 이에 대한 영향요인들을 조사하여 체계적이고 효과적인 조직관리를 위한 기초자료를 제시하는데 연구의 목적이다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 갈등의 상호주의적 관점에서 갈등수준이 지나치게 높거나 낮을 경우 조직의 유효성이 역기능적이라고 하였으나 지역사회복지관에서 근무하는 사회복지사들의 개인간 갈등수준 정도는 비교적 낮은 수준이었다. 둘째, 인구사회학적 요인을 통제하고 갈등요인들이 갈등수준에 대해 미치는 영향력은 의사소통 요인, 리더십 요인중에서 리더의 유인성, 퍼스낼리티중 자발성, 자신감의 순으로 유의미한 영향을 미치는 것으로 나타났다. 연구결과를 토대로 기업 및 산업 조직과 같은 기술 관료적인 조직의 경우와는 틀리게 사회복지조직을 포함하는 휴먼서비스 조직의 경우는 조직의 원료가 도덕적 가치를 부여받은 인간으로 구성되어 있기 때문에 이러한 기술 관료적인 패러다임이 그대로 적용되지 않음을 갈등관리전략의 전제로 두어야 한다는 것이다. 그리고 지역사회복지관 내에서 개인간 갈등의 수준을 낮추기 위해서는 동료간 의사소통이나 합리적인 문제해결방법의 습득 린 건전한 인간관계 형성을 위한 교육, 훈련의 기회가 마련되어야 할 것이다. 효과적인 수퍼비전과 상담(상사와의 상담, 또래 동료와의 상담)을 제공뿐만 아니라 전문가로서의 자신감과 긍지를 지니고 일을 할 수 있도록 전문적 지식과 기술을 재충전할 수 있는 전문적 교육프로 그램이 필요할 것이다.

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간호원이 근무중에 경험하는 스트레스 측정을 위한 도구개발 연구 (The Development of the Stress Measurement Tool for Staff Nurses working in the Hospital)

  • 김매자;구미옥
    • 대한간호학회지
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    • 제14권2호
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    • pp.28-37
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    • 1984
  • The purpose of this study is to propose the baseline data for developing the stress measurement tool for staff nurses working in the hospital. Two hundred and fifteen stan nurses in Seoul National University Hospital were participated during the period from Feb. 28 to Mar. 10, 1984. Though the pretest and literature review a questionnaire was constructed with 63 stressors which were experienced by the nurses in the hospital. Subjects were given instruction to rate 1∼6 likert type scale according to the level of stress experienced by each stressor described. Reliability of the tool was tested by Cronbach's Alpha, and the result was α=0.94871. Factor analysis was applied to organize 63 items together. As the result, 15 factors were obtained and these factors explained 66.3% of variance. The 15 factors were: 1) Work overload 2) Role conflict as a profession 3) Lack of professional knowledge and skill 4) Interpersonal problem 5) Conflict in nurse doctor relationship 6) Work conflict with doctors 7) Emotional burden due to the limitation of medicine 8) Poor treatment 9) Unsatisfactory relationship with supervisor 10) Low reward 11) Unsatisfactory relationship with subordinate 12) Poor physical environment of unit 13)Responsibility for extra affairs 14)Unfamiliar situation 15)Night duty.

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