• 한국인공지능학회지
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• 제3권1호
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• pp.1-4
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• 2015

These days, men live better lives owing to economic growth. They are interested in basic desire such as clothing, food and dwelling. This study investigated food and/or eating. Men like to take better quality food to be healthy. They can hear food problems easily by news to satisfy desire. On October 13, 2014, Dongsuh Food Company was prohibited to distribute a serial product named 'Post Almond Flake' (Statistics Korea). Dongsuh Food was found to produce finished product by mixing contaminants without inspection of colon bacillus, and Crown Confectionery was found to produce 'Organic farming wafer' and 'Organic farming choco wafer' from March 2009 to early August, 2016 cognizing rejection at inspection not to inform Ministry of Health and to sell product amounting to 3.1 billion KRW .

• 한국인공지능학회지
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• 제2권1호
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• pp.4-6
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• 2014

These days, aging, the aged and patients rapidly increased to produce problems, for instance, rapid increase of demand on medical service, higher medical expenses, low quality of the elderly's lives, shortage of physicians and nurses, and others [1]. These days, not only IT technology but also medical technology has taken the lead in settlement of the problems. Patients see a doctor to be given medical treatment and service when they are sick to have difficulty. The study investigated lifestyle monitoring system of chronic disease patients to indicate variation depending upon time. The health care is likely to solve problems of the elderly and chronic disease patients and to satisfy desire of better life quality by living healthy life and to diagnose diseases and give medical treatment and to give solutions in accordance with changes of paradigm of medical services.

• 한국IT서비스학회지
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• 제11권sup호
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• pp.165-176
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• 2012

Context-Awareness system provides an appropriate service to user by recognizing situation from surrounding environment. There are many successful studies on this framework, but still has some limitations. In this paper, we are describing a context-awareness middleware that can enhance the limitation of the previous approaches. We first defined a new concept of context-awareness environment as a social intelligence. This concept implies that intelligent objects can make relationships, can aware of situation from surrounding environment, and can collaborate to accomplish a given task. The significance of the study is as follows. First, the system is capable of multi context-awareness since it is designed with a structure that supports multiple lines of reasoning. Second, the system is capable of context planning by adapting AI planning mechanism. Third, the system is capable of making the intelligent objects as a group for collaboration, and provides adaptive service to user. We have developed a prototype of the system and tested with a virtual scenario.

• 수산해양교육연구
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• 제20권3호
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• pp.462-472
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• 2008

Education is a field that has tried to make use of the advantages of computers since they were introduced to the world. Intelligent Tutoring System and multimedia have become methods of teaching students of Computer Science, Education, Psychology, and Cognitive Science. Until now, they have been designed and produced only on the basis of a very specific domain and format. However, in the education field, most learners ask for integrated service that is practical, realizable, and sensitive to technological change. Therefore, in this study, we would like to present the technological and formal integration model as an ITS model which acknowledges changes in the fields of technology and education. As a technological integration model, the integration model of traditional Symbolic Artificial Intelligence and Artificial Neural Networks was presented. As a formal integration model, three integration models were presented according to (a) the process of learning diagnosis (b) learners' action behaviors (c) intelligence service respectively.

• 한국콘텐츠학회논문지
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• 제16권5호
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• pp.410-419
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• 2016

본 연구는 사회적 인간관계의 조화능력인 사회지능이 호텔서비스 품질의 중요한 요인으로 보고, 호텔 접점직원의 사회능력과 직원의 협력적 태도, 업무에 대한 개인성과의 관계에 대해 연구하였다. 이론적 고찰을 통해 사회지능의 구성개념을 구분하고 인과관계에 대한 가설을 설정하였으며 국내 특급호텔 접점직원 201명의 설문조사를 분석하였다. 실증분석 결과, 접점직원의 사회지능은 접점직원이 협력적 태도와 개인성과에 정(+)적인 영향을 미치는 것으로 나타났다. 접점직원의 협력은 개인성과에 정(+)의 영향을 미치는 것을 확인하였다. 즉 사회지능은 사회적 관계를 긍정적이고 효과적으로 형성하고 유지하는데 핵심적인 능력으로 실질적인 성과로 이어지는 선순환의 관련성을 보이고 있다. 실증결과를 바탕으로 호텔 접점직원의 사회지능의 의미와 시사점 그리고 향후연구방향을 제시하였다.

• 경영과정보연구
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• 제25권
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• pp.243-273
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• 2008

A new research paradigm is emerging within organizational behavior, in both theory and empiricism, based on the increasing recognition of the importance of emotions to organizational life. This paper suggest that emotion intelligence play a moderate variables in relationship of emotion labor and emotional exhaustion. More specifically, it is proposed that emotional intelligence, the ability to understand and manage emotions in the employee self and others, contribute to effective emotions management in organizations. Four major aspects of emotion labor, appraisal and expression of emotion in oneself, appraisal and recognition of emotion in others, regulation of emotion in oneself and use of emotion to facilitate performance, are described. Also, the emotional intelligence are consists of four aspects, frequency of appropriate emotional display, attentiveness to required displayed rules, variety of emotions to be displayed and emotional dissonance. Then I propose how emotional intelligence contributes to of relations the emotion labor and emotional exhaustion. The purpose of this research is to investigate the impact of emotion labor to employee's emotional exhaustion to explore the moderating effects of the emotional intelligence between the emotion labor and emotional exhaustion. To complete the research the data were collected through a questionnaire from 147 employees from service company. After multi-hierarchical regression analysis, the outcomes of this study are the employee's emotional exhaustion are affected negatively by the three factors: major aspects of emotion labor, regulation of emotion in oneself, use of emotion to facilitate performance, make the moderation effect between emotion labor and emotional intelligence. These results indicate that instilling in others an appreciation of the importance of work activities: encouraging of true expression individual emotions, generating and maintaining well emotional climate and cooperation situations, and managing a meaningful environment for an organizational life.

• 한국소프트웨어감정평가학회 논문지
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• 제17권2호
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• pp.59-73
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• 2021

최근 인공지능은 민간분야에서는 급속히 확산, 대중화 되어 음성인식 개인 서비스 분야로 확대되면서 보급화 되었고 주요 강대국은 인공지능 추진전략을 수립하였지만 한국 국방분야의 경우에는 분야 특수성과 함께 북한과의 지정학적 위치로 파급력은 낮은 실정이다. 본 논문은 이러한 한국의 국방 인공지능 파급력을 높이고 인공지능을 성공적으로 추진하기 위해 로드맵 확립, 인력 확보, 인공지능 기반 확립, 이해관계자들의 협력 강화 등 총 6가지 대한민국 국방 인공지능 추진전략을 제시한다. 또한 제시된 추진전략에 대해서 4가지 제약사항을 분석하고 극복 방안을 제안함으로써 국방분야의 인공지능 저변확대를 위해 초석을 다질 수 있을 것으로 기대한다.

• 한국병원경영학회지
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• 제28권3호
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• pp.27-38
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• 2023

Objectives: This study explores the impact of age groups on social presence and trust among users of medical artificial intelligence chatbots. Furthermore, we investigate the existence of gender differences within these relationships. Method: We collected data through a survey from people who had interacted with general hospital chatbot services, either by making reservations or seeking consultations. Multiple linear regression analysis was conducted to examine the relationship between general characteristics of study population and social presence and trust of artificial intelligence chatbots. Additionally, we conducted stratified analysis to confirm the presence of gender differences within these relationship. Results: Among 300 participants, those aged 50 and older had higher social presence of artificial intelligence chatbots and greater trust of artificial intelligence chatbots (social presence, 𝛽=0.543, p=0.003; trust, 𝛽=0.787, p=0.000). In stratified by sex, women aged 50 and older had higher social presence and trust of artificial intelligence chatbots compared to those in their 30s age group (social presence, 𝛽 = 0.925, p=0.002; trust, 𝛽=0.645, p=:0.007). However, there was no statistically significant relationship between age and chatbot social presence and trust in men. Conclusion: This study demonstrates that advanced age plays a significant roles in users' social presence and trust in medical artificial intelligence chatbots. Futhermore, our findings reveal gender differences with women aged 50 and older showing the most substantial levels of social presence and trust. Therefore, it is expected that this finding can serve as valuable evidence to enhance the satisfaction of medical institution service users, offering crucial insights into the effective utilization of chatbot services.

• 한국IT서비스학회지
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• 제10권4호
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• pp.295-307
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• 2011

The purpose of this research is to find a better knowledge service R&D management process. There are four basic characteristics in service : intangibility, inseparability, inconsistency, and no inventory. These intrinsic characteristics require us to change the traditional manufacturing sector based R&D management process. It is necessary to develop an effective knowledge service R&D management model to improve the competitiveness of the service industry and Korean economy. A model case knowledge service R&D has been performed to find a better R&D management model. The whole cycle of R&D process, such as planning, selection, performing, and evaluation has been reviewed by real experience. Several important aspects of R&D process are compared between manufacturing R&D and service R&D. A knowledge service R&D management framework has been suggested. The results of this research can be used for building a better service R&D management process.

• 융합정보논문지
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• 제10권12호
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• pp.9-14
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• 2020

현재 NTIS(National Technology Information Service)는 인공지능 기술을 기반으로 대화형 검색 서비스를 구축하고 있다. 이용자의 검색 의도를 파악하고 과제정보를 제공하기 위해 딥러닝 모델과 형태소 분석기를 기반으로 대화형 검색 서비스를 구축한다. 딥러닝 모델은 NTIS와 대화형 검색 서비스를 활용할 때 적재되는 로그 데이터를 기반으로 학습을 진행하고 이용자의 검색 의도를 파악한다. 그리고 단계별 검색을 통해 과제정보를 제공한다. 검색 의도 파악은 예외처리를 용이하게 해주며 단계별 검색은 통합검색보다 쉽고 빠르게 원하는 정보를 얻을 수 있도록 한다. 향후연구로는 인공지능 기술이 접목된 성장형 대화형 검색 서비스로써 이용자에게 제공하는 정보의 범위를 확대해야 한다.