• 제목/요약/키워드: Initial Services

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Customer Satisfaction from Open Source Software Services in the Presence of Commercially Licensed Software

  • Moon, Jung Oh;Lee, Habin;Kim, Jong Woo;Aktas, Emel;Tsohou, Aggeliki;Choi, Youngseok
    • Asia pacific journal of information systems
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    • 제25권3호
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    • pp.473-499
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    • 2015
  • The limited literature on Open Source Software (OSS) customers' adoption does not provide explanations on how OSS services are adopted by customers in the presence of functionally superior commercially licensed software (CLS). This paper aims to uncover the process that shapes customer satisfaction of OSS services in comparison to CLS. Expectation Disconfirmation Theory (EDT) is adapted and integrated with pre implementation factor model that influences software customers' expectations including cost, reputation, and experience. The constructed research model is empirically validated using a field survey of OSS and CLS database management system (DBMS) customers in Korea. The theoretical contribution of the paper lies on the application of EDT to explain the wide adoption of OSS DBMS services in the presence of functionally superior CLS DBMSs. Furthermore, this paper integrates EDT with pre-implementation factors for customers' expectations, which has been considered a limitation of the theory. Among the practical contributions, this study draws attention to the substantive differences between OSS and CLS customers' expectations. Additionally, it offers initial explanations for the differences in customer behavior for OSS and CLS and the way that customers' expectations and actual performance are mingled together to form customer satisfaction.

대학생이 지각한 O2O 어플리케이션 특성이 O2O 서비스 만족도와 지속적 이용의도에 미치는 영향 (A Study on the Effects of University Student's Perceived O2O Application Characteristics on O2O Services Satisfaction and Continuous Use Intention)

  • 박종순;이종만
    • 디지털산업정보학회논문지
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    • 제13권4호
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    • pp.247-261
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    • 2017
  • O2O service that combine online with offline service has been rapidly increasing and O2O service is the new trend that merges online commerce with traditional markets in various fields. The purpose of this study is to investigate influences of University Student's Perceived O2O application characteristics on O2O services satisfaction and continuous use intention. For this purpose, questionnaires including O2O application characteristics scale, customer perceived O2O satisfaction scale and O2O use intention scale were administered to 241 college students in Seoul. Regression analysis revealed that O2O application Characteristics showed influences of O2O service satisfaction. The O2O application charac*teristics showed influences of continuous use of intention of O2O services, O2O services satisfaction showed partial influence continuous use intention of O2O service. The result of this study is expected to provide implication as an initial study O2O service which is spreading with the growth of mobile ICT. Ultimately, the results of this study provide a number of theoretical and practical implications.

Intelligent Healthcare Service Provisioning Using Ontology with Low-Level Sensory Data

  • Khattak, Asad Masood;Pervez, Zeeshan;Lee, Sung-Young;Lee, Young-Koo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제5권11호
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    • pp.2016-2034
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    • 2011
  • Ubiquitous Healthcare (u-Healthcare) is the intelligent delivery of healthcare services to users anytime and anywhere. To provide robust healthcare services, recognition of patient daily life activities is required. Context information in combination with user real-time daily life activities can help in the provision of more personalized services, service suggestions, and changes in system behavior based on user profile for better healthcare services. In this paper, we focus on the intelligent manipulation of activities using the Context-aware Activity Manipulation Engine (CAME) core of the Human Activity Recognition Engine (HARE). The activities are recognized using video-based, wearable sensor-based, and location-based activity recognition engines. An ontology-based activity fusion with subject profile information for personalized system response is achieved. CAME receives real-time low level activities and infers higher level activities, situation analysis, personalized service suggestions, and makes appropriate decisions. A two-phase filtering technique is applied for intelligent processing of information (represented in ontology) and making appropriate decisions based on rules (incorporating expert knowledge). The experimental results for intelligent processing of activity information showed relatively better accuracy. Moreover, CAME is extended with activity filters and T-Box inference that resulted in better accuracy and response time in comparison to initial results of CAME.

119로 내원한 노인교통사고 환자의 손상과 손상중증도계수의 상관관계 분석 (Correlation between injury and the injury severity score in geriatric traffic accident patients transported by 119 rescue services)

  • 박유진;김병우
    • 한국응급구조학회지
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    • 제20권3호
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    • pp.7-19
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    • 2016
  • Purpose: The purpose of the study was to investigate the correlation between injury and injury severity score (ISS) in geriatric traffic accident patients transported by 119 emergency medical technicians (EMTs). Methods: The subjects were 240 traffic accident patients over 65 years old transported by 119 rescue services emergency departments in Busan from January 1, 2014 to August 31, 2015. Results: ISS increased in motorcycle traffic accidents (p=.026), truck injuries (p=.005), and head and neck injury (p<.001). Vital signs were evaluated by 119 rescue EMT. ISS increased in cases of unresponsive unconsciousness (p<.001), hypotension (p=.001), and bradycardia (p<.001). The need for bleeding control and dressing by the EMTs increased ISS significantly (p=.022). Conclusion: In the initial evaluation of geriatric traffic patients, ISS can increase in motor cycle accidents and truck injuries. Due to high ISS, patients with head and neck injury, chest injury, hypotension, or tachycardia should be transferred to advanced level hospitals.

Enhanced Mutual Authentication Scheme based on Chaotic Map for PCM in NFC Service Environment

  • Park, Sung-Wook;Lee, Im-Yeong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제11권2호
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    • pp.1180-1200
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    • 2017
  • Currently, automated payment services provide intuitive user interfaces by adapting various wireless communication devices with mobile services. For example, companies like Samsung, Google, and Apple have selected the NFC payment method to service payments of existing credit cards. An electronic payment standard has been released for NFC activation within Korea and will strengthen the safety of payment service communications. However, there are various security risks regarding the NFC-based electronic payment method. In particular, the NFC payment service using the recently released lightweight devices cannot provide the cryptographic strength that is supported by many financial transaction services. This is largely due to its computational complexity and large storage resource requirements. The chaotic map introduced in this study can generate a highly complicated code as it is sensitive to the initial conditions. As the lightweight study using the chaotic map has been actively carried out in recent years, associated authentication techniques of the lightweight environment have been released. If applied with a chaotic map, a high level of cryptographic strength can be achieved that can provide more functions than simple XOR operations or HASH functions. Further, this technique can be used by financial transaction services. This study proposes a mutual authentication technique for NFC-PCM to support an NFC payment service environment based on the chaotic map.

원격의료서비스 수용요인의 구조적 관계 실증연구 (Structural Relationships Among Factors to Adoption of Telehealth Service)

  • 김성수;류시원
    • Asia pacific journal of information systems
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    • 제21권3호
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    • pp.71-96
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    • 2011
  • Within the traditional medical delivery system, patients residing in medically vulnerable areas, those with body movement difficulties, and nursing facility residents have had limited access to good healthcare services. However, Information and Communication Technology (ICT) provides us with a convenient and useful means of overcoming distance and time constraints. ICT is integrated with biomedical science and technology in a way that offers a new high-quality medical service. As a result, rapid technological advancement is expected to play a pivotal role bringing about innovation in a wide range of medical service areas, such as medical management, testing, diagnosis, and treatment; offering new and improved healthcare services; and effecting dramatic changes in current medical services. The increase in aging population and chronic diseases has caused an increase in medical expenses. In response to the increasing demand for efficient healthcare services, a telehealth service based on ICT is being emphasized on a global level. Telehealth services have been implemented especially in pilot projects and system development and technological research. With the service about to be implemented in earnest, it is necessary to study its overall acceptance by consumers, which is expected to contribute to the development and activation of a variety of services. In this sense, the study aims at positively examining the structural relationship among the acceptance factors for telehealth services based on the Technology Acceptance Model (TAM). Data were collected by showing audiovisual material on telehealth services to online panels and requesting them to respond to a structured questionnaire sheet, which is known as the information acceleration method. Among the 1,165 adult respondents, 608 valid samples were finally chosen, while the remaining were excluded because of incomplete answers or allotted time overrun. In order to test the reliability and validity of the assessment scale items, we carried out reliability and factor analyses, and in order to explore the causal relation among potential variables, we conducted a structural equation modeling analysis using AMOS 7.0 and SPSS 17.0. The research outcomes are as follows. First, service quality, innovativeness of medical technology, and social influence were shown to affect perceived ease of use and perceived usefulness of the telehealth service, which was statistically significant, and the two factors had a positive impact on willingness to accept the telehealth service. In addition, social influence had a direct, significant effect on intention to use, which is paralleled by the TAM used in previous research on technology acceptance. This shows that the research model proposed in the study effectively explains the acceptance of the telehealth service. Second, the research model reveals that information privacy concerns had a insignificant impact on perceived ease of use of the telehealth service. From this, it can be gathered that the concerns over information protection and security are reduced further due to advancements in information technology compared to the initial period in the information technology industry, and thus the improvement in quality of medical services appeared to ensure that information privacy concerns did not act as a prohibiting factor in the acceptance of the telehealth service. Thus, if other factors have an enormous impact on ease of use and usefulness, concerns over these results in the initial period of technology acceptance may become irrelevant. However, it is clear that users' information privacy concerns, as other studies have revealed, is a major factor affecting technology acceptance. Thus, caution must be exercised while interpreting the result, and further study is required on the issue. Numerous information technologies with outstanding performance and innovativeness often attract few consumers. A revised bill for those urgently in need of telehealth services is about to be approved in the national assembly. As telemedicine is implemented between doctors and patients, a wide range of systems that will improve the quality of healthcare services will be designed. In this sense, the study on the consumer acceptance of telehealth services is meaningful and offers strong academic evidence. Based on the implications, it can be expected to contribute to the activation of telehealth services. Further study is needed to assess the acceptance factors for telehealth services, such as motivation to remain healthy, health care involvement, knowledge on health, and control of health-related behavior, in order to develop unique services according to the categorization of customers based on health factors. In addition, further study may focus on various theoretical cognitive behavior models other than the TAM, such as the health belief model.

Enrollment in Private Medical Insurance and Utilization of Medical Services Among Children and Adolescents: Data From the 2009-2012 Korea Health Panel Surveys

  • Ryu, Dong Hee;Kam, Sin;Doo, Young-Taek
    • Journal of Preventive Medicine and Public Health
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    • 제49권2호
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    • pp.118-128
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    • 2016
  • Objectives: The purposes of this study were to examine the status of children and adolescents with regard to enrollment in private medical insurance (PMI) and to investigate its influence on their utilization of medical services. Methods: The present study assessed 2973 subjects younger than 19 years of age who participated in five consecutive Korea Health Panel surveys from 2009 to 2012. Results: At the initial assessment, less than 20% of the study population had not enrolled in any PMI program, but this proportion decreased over time. Additionally, the number of subjects with more than two policies increased, the proportions of holders of indemnity-type only ('I'-only) and of fixed amount+indemnity-type ('F+I') increased, whereas the proportion of holders with fixed amount-type only ('F'-only) decreased. Compared with subjects without private insurance, PMI policyholders were more likely to use outpatient and emergency services, and the number of policies was proportionately related to inpatient service utilization. Regarding outpatient care, subjects with 'F'-only PMI used these services more often than did uninsured subjects (odds ratio [OR], 1.69), whereas subjects with 'I'-only PMI or 'F+I' PMI utilized a broad range of inpatient, outpatient, and emergency services relative to uninsured subjects (ORs for 'I'-only: 1.39, 1.63, and 1.38, respectively; ORs for 'F+I': 1.67, 2.09, and 1.37, respectively). Conclusions: The findings suggest public policy approaches to standardizing PMI contracts, reform in calculation of premiums in PMI, re-examination regarding indemnity insurance products, and mutual control mechanisms to mediate between national health insurance services and private insurers are required.

Association between prehospital i-gel insertion and PCO2 in patients with out-of-hospital cardiac arrest

  • ;;;;;;최민정
    • 대한응급의학회지
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    • 제29권6호
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    • pp.578-584
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    • 2018
  • Objective: This study examined the initial partial pressure of carbon dioxide ($PCO_2$) as a possible indicator of prehospital ventilation and its association with prehospital i-gel in out-of-hospital cardiac arrest (OHCA) patients. Methods: The demographics and arrest parameters, including i-gel insertion and initial arterial blood gas analysis, of OHCA patients who visited the emergency department were analyzed retrospectively. Linear regression analysis was performed to examine the association between i-gel insertion and the initial $PCO_2$. Results: A total of 106 patients were investigated. Fifty-six patients had prehospital i-gel insertion and 50 patients did not have a prehospital advanced airway. The initial $PCO_2$ was higher in the i-gel group than the no advanced airway group (105.2 mmHg [77.5-134.9] vs. 87.5 mmHg [56.8-115.3], P=0.03). Prehospital i-gel insertion was associated with a higher initial $PCO_2$ level (${\beta}$ coefficient, 20.3; 95% confidence interval, 2.6-37.9; P=0.03). Conclusion: Prehospital insertion of i-gel was associated with higher initial $PCO_2$ values in OHCA patients compared to no advanced airway.

Cloud Computing 서비스 침해방어를 위한 단계별 4-Stage 방어기법에 관한 연구 (A Study on a 4-Stage Phased Defense Method to Defend Cloud Computing Service Intrusion)

  • 서우석;박대우;전문석
    • 한국전자통신학회논문지
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    • 제7권5호
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    • pp.1041-1051
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    • 2012
  • 최근 공개되어진 네트워크 인프라를 활용한 서비스 집약 솔루션인 Cloud Computing에 대한 공격은 개발 플랫폼과 웹 기반 제공 소프트웨어, 자원 서비스 등을 무력화시키는 침해 사고와 서비스 장애를 발생시키고 있다. 따라서 불법적인 서비스 차단에 대한 공격으로부터 Cloud Computing 시스템이 지원하는 3가지 서비스 (3S' : laaS, PaaS, SaaS)의 운영정보와 생성된 자료에 대한 보안연구가 필요하다. 본 논문은 Cloud Computing 서비스에 대한 공격과 방어 실험을 단계별 4-Stage 기반의 방어기법으로 최적의 서비스가 가능한 시스템 구축에 관한 연구이다. 최초 네트워크에 대한 접근을 관제하고 가상화 서비스 제어와 지원 서비스 분류, 다중화 경로 선정 등의 순차적이며, 단계적인 4-Stage 접근 제어를 실시하는 방어정책으로 공격을 분산시키고 각 Stage별 접근 제어를 위한 모니터링과 분석을 통해 방어정책 구현과 분석을 시행함으로써 공격 유형별 방어를 실험하고 연구 결과는 Cloud Computing 서비스 기반의 방어정책 구현을 위한 실무적인 기초자료를 제공하고자 한다.

Alternaria mali에 의한 아로니아 점무늬낙엽병 (Alternaria Leaf Spot Caused by Alternaria mali on Black Chokeberry in Korea)

  • 함수상;권미경;김병련;한광섭;남윤규
    • 식물병연구
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    • 제22권1호
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    • pp.50-54
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    • 2016
  • 2014년 6월 초 충남 예산과 금산의 농가포장에서 재배 중인 아로니아에서 점무늬낙엽병으로 의심되는 증상이 관찰되었다. 초기에는 잎에 갈색의 작은 점무늬가 생기고 이것이 확대되면서 둥근 겹무늬를 형성하고, 암갈색으로 변하였다. 그리고 병세가 심해지면 잎 전체에 병반이 확대되면서 떨어지는 증상이 관찰되었다. 병든 아로니아 잎에서 분리한 병원균은 PDA에 배양하였을 때 균체는 올리브 회색과 진한 회색으로 다양한 색을 나타내었다. 포장에서 감염된 잎과 PDA에서 분리한 분생포자의 크기는 각각 $19-50{\times}5-9{\mu}m$, $20-59{\times}8-13{\mu}m$이고, 길거나 짧은 부리를 가지며, 분생자경의 끝에 1-3개의 분생포자가 형성되었으며, 3-8개의 횡경막을 보이고 종경막은 없거나 1-3번째 횡경막 내에 1개 형성되었다. 병원성 검정 결과, 접종 7일 후 아로니아와 사과 모두에서 자연발생한 병징과 동일하게 관찰되었다. 이상 병원균의 형태적 특성, 병원성 검정과 ITS rDNA 염기서열 비교분석 결과를 토대로 아로니아에서 분리한 병원균은 A. mali로 동정하였고, 이 병을 아로니아 점무늬낙엽병으로 명명하였다.