• Title/Summary/Keyword: Information Delivery

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A Study on the e-Document Development of Parcel Service for Reliable Delivery (택배 물류 안전 배송을 위한 전자문서 개발 연구)

  • Ahn, Kyeong Rim;Park, Chan Kwon
    • The Journal of Society for e-Business Studies
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    • v.21 no.2
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    • pp.47-59
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    • 2016
  • Parcel service is to deliver goods from one place to the designated destination requested according to user request. Parcel operations such as sorting, distributing, etc. or the managed information are heterogeneous by the companies. Additionally, it is impossible to support interoperability between companies with unformatted data of manual processing. Most parcel package boxes attached to paper typed waybill is attached is delivered to consignee. So, security problems such as personal information leaking are occurred, or extra processing time and logistics costs are needed due to wrong or the damaged information. Business environment of parcel service is rapidly changed as introducing unmanned delivery or the advanced technology such as Internet of Things. User want to know the accurate status or steps from parcel service request to delivery. To provide these requirements, the unified and integrated waybill information for reliable transportation of parcel service is needed. This information will provide to pickup or delivery carrier, warehouse or terminal, and parcel service user per pickup, transport, and delivery stage of parcel delivery service. Therefore, this paper defines the simplified and unified information model for parcel service waybill by analyzing information systems used for logistics unit processes that is occurred to parcel service, and manual work processes, and developing the relevant information of work flows occurred between business processes or transactions with the collected or processed information by from parcel service's stages. It is possible to share these standard model between business entities, and replacing paper typed waybill will improve national life safety as preventing security threats by paper typed waybill. As a result, it will promote the public interest from the stakeholder's perspective.

An Analysis of User Satisfaction on STI Document Delivery Service (과학기술분야 원문제공서비스에 대한 이용자 만족도 분석 - KISTI를 중심으로)

  • Kim, yong-yul;Yoo, su-hyeon
    • Proceedings of the Korea Contents Association Conference
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    • 2009.05a
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    • pp.1195-1199
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    • 2009
  • Each country has tried to collect and utilize sci-tech information which is the critical factor for the technology innovation of the nation. The national science and technology information center has the main role for finding, acquiring, and utilizing S&T information scattered all over the world. Korea Institute of Science and Technology Information delivers almost 300,000 articles to the users every year. As the quantity of information increases rapidly, its source, its storage media and its delivery method become diverse. This study analyzes the user satisfaction on S&T document delivery service of the national information service center generally. The ultimate aim of this study is to improve the quality of the document delivery service and meet the users' requests in the changeable information circumstance.

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The Effect of Early Morning Delivery's Logistics Service Quality on Customer Satisfaction: The Moderating Effect of Eco-Friendly Attitude

  • Jung, Ji-Hee;Shin, Jae-Ik
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.10
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    • pp.241-248
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    • 2020
  • In this study, to investigate the relationship between early morning delivery's logistics service quality (order quality, delivery quality, and after service quality) and customer satisfaction, and the moderating effect of eco-friendly attitude, the constructs were made up based on previous studies. A survey was conducted on early morning delivery users, and 210 questionnaires were used for empirical analysis. The collected data was analyzed by SPSS 25.0 and AMOS 21.0. The results are as follows: first, it was found that the logistics service quality has a positive effect on customer satisfaction. Second, it was found that the delivery quality has the greatest effect on customer satisfaction. Third, as a result of testing the moderating effect of eco friendly attitudes in the relationship between the logistics service quality and customer satisfaction, in the case of the order quality among the logistics service quality, the differences between the groups were identified according to eco-friendly attitudes. In conclusion, the implications and limitations of this study are presented.

Investigating the Influence of a Food-themed TV Program on Delivery Food Order Amount Using Big Data with Difference-in-Differences Method (빅 데이터를 이용한 음식방송의 효과 확인: 이중차이분석을 적용하여)

  • Park, Jihye;Park, Jaehong
    • Information Systems Review
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    • v.18 no.1
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    • pp.25-39
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    • 2016
  • This study suggests a case for people who are unfamiliar with data analysis to equip them in using big data easily without complex programming tasks. Consequently, we investigate whether a food-themed TV program influences the number of delivery food orders with the use of the difference-in-differences method. Results show that the number of delivery food orders significantly increased after broadcasting four of five food-themed TV program episodes, each of which focuses on a particular delivery food. This study contributes to the existing literature by presenting the possibility that food-themed TV programs can positively affect not only the broadcast delivery food stores but also the entire delivery food business. In addition, this study provides practical contributions by recommending a big data analysis methodology that can be easily employed by many people.

A CDN-P2P Hybrid Architecture with Location/Content Awareness for Live Streaming Services

  • Nguyen, Kim-Thinh;Kim, Young-Han
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.5 no.11
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    • pp.2143-2159
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    • 2011
  • The hybrid architecture of content delivery networks (CDN) and peer-to-peer overlay networks (P2P) is a promising technology enables effective real-time streaming services. It complements the advantages of quality control and reliability in a CDN, and the scalability of a P2P system. With real-time streaming services, however, high connection setup and media delivery latency are becoming the critical issues in deploying the CDN-P2P system. These issues result from biased peer selection without location awareness or content awareness, and can lead to significant service disruption. To reduce service disruption latency, we propose a group-based CDN-P2P hybrid architecture (iCDN-P2P) with a location/content-aware selection of peers. Specifically, a SuperPeer network makes a location-aware peer selection by employing a content addressable network (CAN) to distribute channel information. It also manages peers with content awareness, forming a group of peers with the same channel as the sub-overlay. Through a performance evaluation, we show that the proposed architecture outperforms the original CDN-P2P hybrid architecture in terms of connection setup delay and media delivery time.

Comparison Analysis of BIM Level in the Domestic and Overseas BIM Projects - Focused on BIM Journals and Award Winning Projects - (국내·외 BIM 적용 프로젝트의 BIM 적용수준 비교분석 - BIM 저널 및 Awards 수상작 사례를 중심으로 -)

  • Koh, Sung-Hoon;Ham, Nam-Hyuk;Lee, Joo-Sung;Yoon, Su-Won;Kim, Jae-Jun
    • Journal of KIBIM
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    • v.7 no.2
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    • pp.25-35
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    • 2017
  • Building information modeling (BIM) can improve to communicate with project participants by early construction involvement (ECI) from the beginning of the project. Therefore, they can minimize design changes and improve design quality and construction. However, because there is insufficient research on the scope and application level of BIM according to project delivery system and project characteristics, construction companies have efficiently not been using the BIM. Therefore, this study intends to conduct basic research as a basis for confirming appropriate BIM application and level according to project delivery system and project characteristics. To do this, we investigated the project delivery system and project characteristics of domestic and foreign projects that have successfully applied BIM, and compare and analyze them based on BIM application and BIM level framework derived from theory reviews and experts. Therefore, this study can be used as a basis for strategically establishing the scope and level of BIM according to project delivery system and project characteristics through the result of this study.

An Effective Route Selection Scheme with Considering Traffic Density in VANET

  • An, Do-Sik;Cho, Gi-Hwan
    • Journal of information and communication convergence engineering
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    • v.8 no.6
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    • pp.623-629
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    • 2010
  • A geographical routing protocol is typically utilized for a route selection of VANET. Even if it is conceptually well adapted into VANET, message delivery tends to be unreliable with frequent network partitions, which mainly come from the inherent characteristics such as high mobility and irregular traffic density. In this paper, we deal with a method to enable reliable message delivery with reflecting the traffic density on routing decision. By concatenating the message delivery cost of each of inbetween junction section, $1^{st}$ and $2^{nd}$ shortest paths are initially determined. When it is not possible to deliver the message on a junction on the 1st path, we utilize two novel ideas, that is, letting the message stay on the junction to find out a new relay node, and putting a replicated copy to reach via a detour path. By using the NS-2 network simulator, our method has been examined in terms of message delivery rate and delay. It shows that our method is much efficient than the other method in the low density environment, while it brings similar results in the high density environment.

A Study on Resource Sharing in Korean Special Libraries (전문도서관의 정보자원 공동활용에 관한 연구)

  • Shin, Eun-Ja;Oh, Kyung-Mook
    • Journal of Information Management
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    • v.32 no.3_4
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    • pp.56-72
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    • 2001
  • Special libraries have purchased materials in only one or two specific subject areas which their mother institutions are concerned. Therefore, special libraries need to develop a well-defined collection development policy for themselves. Special libraries purchase items that are frequently used by their users, and provide access to low-use titles through document delivery services. It is a reasonable solution that the library should Join the cooperative special libraries' association which provides document delivery services in Korea. It is because special libraries' association has achieved document delivery service successfully, when compared with the general(non-special) libraries association. It is expected that special libraries' association can do cooperative acquisition better than other groups.

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An Implementation of Device Connection and Layout Recognition Techniques for the Multi-Display Contents Delivery System (멀티 디스플레이 콘텐츠 전송 시스템을 위한 디바이스 연결 및 배치 인식 기법의 구현)

  • Jeon, So-yeon;Lim, Soon-Bum
    • Journal of Korea Multimedia Society
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    • v.19 no.8
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    • pp.1479-1486
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    • 2016
  • According to the advancement of display devices, the multi-screen contents display environment is growing to be accepted for the display exhibition area. The objectives of this research are to find communications technology and to design an editor interface of contents delivery system for the larger and adaptive multi-display workspaces. The proposed system can find existence of display devices and get information without any additional tools like marker, and can recognize device layout with only web-cam and image processing technology. The multi-display contents delivery system is composed of devices with three roles; display device, editor device, and fixed server. The editor device which has the role of main control uses UPnP technology to find existence and receive information of display devices. extract appointed color in captured picture using a tracking library to recognize the physical layout of display devices. After the device information and physical layout of display devices are connected, the content delivery system allows the display contents to be sent to the corresponding display devices through WebSocket technology. Also the experimental results show the possibility of our device connection and layout recognition techniques can be utilized for the large spaced and adaptive multi-display applications.

An Empirical Study on On/Offline Service Quality of Delivery Apps, Conversion Cost, Customer Satisfaction, and Continuous Use Intention (배달 앱 온·오프라인 서비스 품질과 전환비용, 고객 만족, 그리고 지속적 사용의도에 관한 실증적 연구)

  • Chae, Hyun-Sik;Kim, Eun-Jung;Kim, Jong-Weon
    • Journal of Korea Society of Industrial Information Systems
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    • v.26 no.6
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    • pp.35-46
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    • 2021
  • This study investigates the behavior of users using delivery apps as non-face-to-face lifestyles accelerated due to the 4th industrial revolution era and Covid 19. Specifically, this study examines the effect of customers' perceived service quality on the conversion cost, customer satisfaction, and continuous use intention. Based on the results, the main purpose of this study is to provide useful information and implications for entrants (restaurants) who have signed up and operated and platforms that connect customers, restaurants, and delivery people.