• Journal of Korean Library and Information Science Society
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• v.23
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• pp.183-209
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• 1995

The purpose of this study was to obtain the various basic data for introduction of information and referral service in the Korean public libraries. For the purpose, this study was conducted by carrying out theoretical research on the concept and definition of information and referral service, the type and level of the service and the needs for introduction of the service in public libraries and using questionnaires with 242 public libraries(reference librarians) all over the country, so as to examine the librarians' views on the whole service. The questionnaire mainly included questions about actual status, present level and understanding level of the service, reference librarians' response to needs for introduction of the service, and type and level of the service available when the service has been introduced. In conclusion, this study will help to establish basic foundation, so that the Korean public libraries can realize equalization of the service and promote the information and referral service.

• Journal of the Korean Society for information Management
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• v.22 no.1 s.55
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• pp.267-285
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• 2005

As the Internet connections and services at U.S. public libraries have increased dramatically since 1990s, defining, assessing and measuring quality of these new electronic services have become a critical issue. This research was a study designed to identify key dimensions of Internet service quality at public libraries by providing a systematic framework for measuring and assessing the quality of Internet services. The study used modified SERVQUAL and SERVPERF instruments which have been widely used service quality measurement in business marketing areas and LibQUAL+ model which are widely adopted service quality measurement instrument in most of the academic libraries in U.S.

• Proceedings of the Korea Contents Association Conference
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• 2014.06a
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• pp.299-300
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• 2014

• Management & Information Systems Review
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• v.7
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• pp.1-20
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• 2001

KORMARC used in library bibliographic information, had been pointed several weaknesses such as inflexibility lack of link information and compatibility. In addition, a sudden increase in digital information associated with development of internet is demanding an integration of web resources metadata as the resource of library information. This study mentioned XML/KORMARC system or adaption of XML standard format turned out to be the most efficient way to use KORMARC formats and to expand the range of those information service such as bibliographic information, factual information, referral information and full-text.

• Journal of Korean Library and Information Science Society
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• v.20
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• pp.187-216
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• 1993

The overall goal of this study is to identify what I'||'&'||'R is, and what services should be offered as legitimate I'||'&'||'R actives. The gist of the study is as follows: 1. The shift of the clients targeted to receive the services from disadvantageous to every person. 2. Ambiguity in I'||'&'||'R definition. Because it is hard to distinguish I'||'&'||'R service from the traditional reference service, and shifting of clients, the establishment of the definition was very difficult. Instead of a definite answer, the criteria for "I'||'&'||'R Providers" was drawn. 3. Most provided services were simple and complex information giving based on resource file. Constructing resource file is a major component of I'||'&'||'R service. 4. From 1980s, many I'||'&'||'R providing libraries adapted computer a n.0, pplications. 5. Social work and library-internship was advised to conduct a cooperative project by NCLIS, I'||'&'||'R Task Force. 6. In the high technological era, there continue to be many people who need the su n.0, pportive relationship. I'||'&'||'R is to optimize both the service and clients. Librarian must learn from the principle of high tech/high touch.

• Journal of Korean Library and Information Science Society
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• v.25
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• pp.595-635
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• 1996

The objective of this paper is to make use of marketing in order to managerial good conducted the pursuit of public interest of the public library. The information service of the public library is to be user orientated. The results of the study is as follows : The activation of the community information is based on get hold of the exact community needs : in this paper, it is proposed to the survey's frame of the community need ; according to the results of the survey, the community needs the institution of the information and referral service and the public library must be made of the information unit of the nation for the public service and the public sphere of the information in the future.

• Journal of Information Management
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• v.25 no.2
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• pp.61-94
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• 1994

The development of libraries services has been influenced by the nature and the changes of social environment where the library's functions are ultimately fulfilled. Community information services of libraries are designed to cope with the changes more efficiently in information society. In this paper, the concept and background of community information services are introduced and expected benefits of offering them are discussed. In addition, based on the results which examination 19 public libraries in seoul, some recommendations for effective community information services are suggested.

• Journal of Yeungnam Medical Science
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• v.36 no.1
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• pp.1-7
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• 2019

The number of people with chronic diseases has been increasing steadily but the indicators for the management of chronic diseases have not improved significantly. To improve the existing chronic disease management system, a new policy will be introduced, which includes the establishment of care plans for hypertension and diabetes patients by primary care physicians and the provision of care coordination services based on these plans. Care coordination refers to a series of activities to assist patients and their families and it has been known to be effective in reducing medical costs and avoiding the unnecessary use of the hospital system by individuals. To offer well-coordinated and high-quality care services, it is necessary to develop a service quality assurance plan, track and manage patients, provide patient support, agree on patient referral and transition, and develop an effective information system. Local governance should be established for chronic disease management, and long-term plans and continuous quality improvement are necessary.

• Journal of Hospice and Palliative Care
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• v.5 no.2
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• pp.94-100
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• 2002

Purpose : The system to refer terminally ill patients to palliative or hospice care which ultimately give them emotional, psychological, and social support hasn't been fully developed and organized yet in Korea. The controversies concerning the current referral system are being analyzed to present the improvements. Methods : The questionnaires were asked to be filled out by family members of the 76 patients by phone interview, who were referred from the Seoul National University Hospital between April, 2001 to March, 2002. They were referred to the 35 palliative and hospice care-giving institutes and hospitals which were given questionnaires by mail. Results : Of the 76 patient's family members, 47 family members accepted to answer the questionnaire. The first thing that influence to family to determine the referral of patient was solicitation of doctors or nurses (44%). And they were influenced by allowance for the other things such as convenience of patients (32%), convenience of caring family members (24%). In the course of determining of referred institutes, responders had considered at first their dwelling area, and then fame of institutes, the place which patent had wanted to spend last hours or which is suitable for patient's funeral service, and their financial condition. Thirty-eight the 47 responders answered that they had experienced difficulties in referral procedure. The worst among difficulties was unwanted discharge, and followings were lack of information about the referred institutes, concern about patient's suffering, resistance of patient and opposition of other family members, etc. Although they expressed dissatisfaction in referral procedure, most of them answered they had been satisfied with hospice care at referred institute after referral. Merits of referral which responders counted were patient's peace, caring family's comfort and reduced cost in order. Of the 35 referred institutes, 24 institutes' staffs responded mail questionnaires and sent to us in return. Except one responder, the rest approved the referral system and thought that referred patients had been satisfied with their hospice care. And they claimed that systemic support of the government is definitely necessary. The most difficult thing which responders experienced in care of referred patients was lack of information about patients. Besides, there were patient's financial problems, lack of understanding about their institutes of patients or family, and inconvenience of terminal cancer patient's pain control. Conclusion : The development and support of the organized referral system is needed to alleviate the troubles which patients, family members, and palliative or hospice institutes and hospitals have to face through the procedure of the referral.

• Journal of Information Processing Systems
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• v.7 no.1
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• pp.53-62
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• 2011

With the steady growth of mobile technology and applications, demand for more storage in mobile devices has also increased. A lightweight block-level protocol, Internet Advanced Technology Attachment (iATA), has been developed to deliver a cost-effective storage network solution for mobile devices to obtain more storage. This paper seeks to contribute to designing and implementing Load Balancing (LB), Network Monitoring (NM) and Write Replication (WR) modules to improve the protocol's scalability and data availability. LB and NM modules are invoked to collect system resources states and current network status at each associate node (server machine). A dynamic weight factor is calculated based on the collected information and sent to a referral server. The referral server is responsible to analyze and allocate the most ideal node with the least weight to serve the client. With this approach, the client can avoid connecting to a heavily loaded node that may cause delays in subsequent in-band I/O operations. Write replication is applied to the remaining nodes through a WR module by utilizing the Unison file synchronization program. A client initially connected to node IP A for write operations will have no hindrances in executing the relevant read operations at node IP B in new connections. In the worst case scenario of a node crashing, data remain recoverable from other functioning nodes. We have conducted several benchmark tests and our results are evaluated and verified in a later section.