• 제목/요약/키워드: Improvement Evaluation System

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설계용역사의 서비스 품질 향상을 위한 연구 (The Study about Improvement of Service Quality in Engineering Company)

  • 석성재;유융석;윤덕균
    • 산업공학
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    • 제17권1호
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    • pp.93-103
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    • 2004
  • Service importance has been growing increasingly as competition element of enterprises according to going on rapid softness, information and knowledge of industrial infrastructure recently. Quality management system that implemented in manufacturing sector have been spreading rapidly to service company, but the company performing pure engineering service only in construction fields performed mainly the evaluation on the operational aspect such as degree of implementation of the established system because it is difficult to objective evaluation on the activity of the established quality management system or quality assurance system. This study would like to make on offer the improvement points based on the evaluation of service quality and the itself evaluation result through the questionnaire on the service offerers and customers using the pre-qualified SERVQUAL model in establishment of the improvement goal of the company. According to the result of this study, it is analyzed a gap and required to establish a counter-plan to correct many gaps discovered between the real offered level and the expect level of custom.

A Study on the Improvement of National R&D Project Performance Evaluation and Budgeting System

  • Kyunghwan, Park;Hyungwook, Sim;Seokki, Cha
    • Asian Journal of Innovation and Policy
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    • 제11권3호
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    • pp.342-362
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    • 2022
  • The national R&D project is a major strategy for the development of science and technology in the country. This is promoted for the purpose of improving the welfare of the people, such as creating jobs and fostering small and medium-sized enterprises, through the results of science and technology research conducted with support from the national budget. Therefore, analysis of the performance evaluation and budgeting system of the current national R&D project is one of the essential parts of preparing a system improvement plan. This study derived improvement plans through a comparative analysis of national R&D project performance evaluation and budget systems in Korea and leading countries such as the United States and Japan. As a result, it was confirmed that it may be difficult to derive innovative research results due to the lack of sustainability and a short period of time to require quantitative performance. To overcome these difficulties, the need for system improvement as follows was suggested. First, it is necessary to enlarge and prolong national R&D projects. Second, a plan for securing sustainability is needed in consideration of the main characteristics of each research field. Finally, it is necessary to strengthen the linkage between organizations in charge of national R&D projects. And also, there is a need for a system that can continuously identify problems and improve the system. In addition, the constitutional amendment will be necessary to separate science and technology from economic development, which states that Article 127, Paragraph 1, "Science and technology should be subordinated to economic development," which is the science and technology article of the current constitution.

산업계관점 대학평가에 대한 인식 및 개선방안 연구 (A Study on Recognition and Improvement for the Evaluation of University Education on the Perspective of Industry)

  • 고혁진;이석원;한지영
    • 공학교육연구
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    • 제20권5호
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    • pp.74-86
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    • 2017
  • The purpose of this study is to analyze the perceptions of college officials about the evaluation of university education on the perspective of industry, to make policy proposals for improvement by analyzing the preparing process of the departments that have received the evaluation of the best universities, In order to achieve the purpose of the study, we conducted literature review, survey studies, and in-depth interviews. The survey was conducted by professors related to this system, and finally the results of 51 responses were used for analysis. The contents of the survey were composed of the recognition, appropriateness, the utilization of the results, the proliferation and improvement plan of the evaluation of university education on the perspective of industry. In-depth interviews conducted 1:1 interviews with 5 professors. The evaluation of university education on the perspective of industry is generally perceived to be a bridge between industry and university education, but there is room for improvement in evaluation criteria, operating methods, and promotion strategies to public.

미(美) NIST 보안성 자동평가프로토콜(SCAP)분석을 통한 공공기관의 정보보안관리실태 평가제도 개선방안 연구 (A Study on the Improvement of Information Security Management Condition Evaluation in Public Sector through the SCAP Analysis by NIST in U.S.)

  • 지윤석;이용석;윤덕중;신용태
    • Journal of Information Technology Applications and Management
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    • 제26권4호
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    • pp.31-39
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    • 2019
  • The 129 public institutions in Korea are subject to Information Security Management Condition Evaluation (ISMCE) as a part of the government management evaluation system by the Ministry of Economy and Finance. ISMCE is started in 2006 with the central government institutions, and applied to the all public institutions in 2009. This evaluation is annually conducted by the National Intelligence Service through the site visits, and the number of the evaluated institutions is increasing year by year. However, the process of ISMCE - identifying existing vulnerabilities in the information system - is conducted manually. To improve this inconvenience, this paper introduces the various evaluation system in the major countries, especially in the United States, and analyzes the Security Content Automation Protocol (SCAP) by NIST. SCAP is automation protocol for the system vulnerability management (in technical fields) and security policy compliance evaluation. Based on SCAP, this paper suggests an improvement plan for the ISMCE of Korea.

"DMAIC 기반 배터리 생산시스템 과제해결방법론"의 효율성 및 적합성 평가: 개선을 위한 적용 가능성 연구 (Evaluation of Efficiency and Conformity of DMAIC-Based Battery Production System Challenge Solving Methodology: A Study on the Applicability for Improvement)

  • 박신철;이주연;정명석
    • 시스템엔지니어링학술지
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    • 제20권spc1호
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    • pp.30-44
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    • 2024
  • The DMAIC methodology, which is most familiar to battery production system developers, is partially inadequate in its conformity to utilize battery production system tasks, so it is necessary to improve the function and structure of the methodology, but many battery production system developers use the DMAIC method based on experience, causing side effects such as confusion, delay in tasks, and insufficient performance during tasks. Accordingly, we intend to conduct an empirical study to improve the "efficiency improvement and conformity evaluation method" so that the DMAIC methodology can be used more reasonably and easily. Using the three-stage research model, we derive components that affect conformity through literature and questionnaire surveys in the first stage, use relational characteristics between components in the second stage to confirm the effect on conformity, and use the relational characteristics in the third stage to confirm the possibility of improving efficiency by applying them to the DMAIC methodology in actual cases. Finally, the "Conformity Assessment Index (CAI) equation" based on relational characteristics is established to enable effective conformity evaluation and continuous improvement.

건설공사 사후평가 수행결과 활용도 개선 방안 (Improvement scheme of utilization of the results of the post-construction evaluation system)

  • 이두헌;박재우
    • 한국건설관리학회논문집
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    • 제14권6호
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    • pp.78-89
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    • 2013
  • 건설공사 사후평가 제도는 공공건설사업 수행결과를 반영하여 향후 유사한 공공건설사업의 계획 수립 시 활용되어져야 하나, 현행 제도는 당초 기획 계획 당시에 추정한 수요, B/C비율, 공사비, 공사기간 등 예측치와 건설공사 완공후 일정기간(3년 내지 5년) 경과후에 측정한 실제 결과치를 단순히 비교하여 제시하는 수준에 그치고 있다. 또한 대부분 공공발주기관에서는 수동적인 사후평가 업무수행에 그치고 있어 제대로 환류가 이루어지않고 있다. 이에 본 연구에서는 공공발주기관을 대상으로 설문조사를 실시하여 건설공사 사후평가 제도의 수행현황을 파악하였으며, 국내 사후평가 제도와 유사한 미국과 일본의 건설사업 평가체계를 벤치마킹하였다. 또한, 건설공사 사후평가 제도와 관련된 국토부 실무담당자와의 수차례 업무회의를 실시하여 사후평가 수행의 적시성 확보 및 활용성 강화방안을 제시하였다. 이와 같이 건설공사 사후평가 제도 개선을 통해 건설사업 수행과정에서의 목표 및 성과에 대한 확인 점검 분석 체계를 내실화하고, 건설공사 특성별로 평가내용 및 방법을 차등화함으로써 발주청의 사후평가 수행에 대한 실천력이 제고될 것으로 기대된다.

C4I체계 시험평가 국방M&S 신뢰도 향상을 위한 VV&A 적용방안 연구 (A Study on VV&A Application Method for Credibility Improvement of The DM&S for C4I Test and Evaluation)

  • 김경희;강석중
    • 한국군사과학기술학회지
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    • 제13권6호
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    • pp.1080-1090
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    • 2010
  • A study for improvement of credibility on test & evaluation result of interoperability in battle management information system which focused in C4I systems is very essential in rapid change of battle field environment. Realization of effective operation process with integration of developed IT also core factor for reducing of operational response time such as information gathering from sensor to shooter, time for commander's decision making. Therefore, by required to meet of high technical T&E, meet of complex software's user requirement, long-term system development period, system integration ability's request by various linkage of systems, it is high a M&S dependency to optimal performance, interpoerability's guarantee. Especially credibility on test & evaluation using M&S is very important. This paper will propse a VV&A applied methods using other VV&A case to improve credibility of M&S on test & evaluation.

공지통신무전기 성능개량을 위한 시험평가 방안 연구 (A Study of Test and Evaluation Method for Performance Improvement of Air to Ground Communication Radios)

  • 이병헌;안승범;최명석;허장욱
    • 한국군사과학기술학회지
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    • 제25권3호
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    • pp.267-274
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    • 2022
  • The Republic of Korea has a close cooperative relationship with NATO, of which the United States is a member. NATO is encouraged to follow UHF coalition waveforms for military air operations(SATURN) as defined in STANAG 4372. SATURN is a high-speed frequency hopping waveform with enhanced anti-jamming and security functions. Plans to improve the performance of existing military aircraft with air to ground radios to which SATURN function is applied. IFF case analysis and MRT evaluation plan were established to present an efficient test and evaluation plan for air to ground radios.

만족도-중요도 매트릭스를 이용한 건설현장에서의 RFID 개선 방향에 관한 연구 (A Study on the Improvement Direction of RFID Using Satisfaction-Importance Matrix in Construction Fields)

  • 장세웅;유회찬;김재준
    • 한국건축시공학회지
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    • 제9권2호
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    • pp.47-54
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    • 2009
  • Integrated construction site management using RFID(Radio Frequency Identification) and facility maintenance introducing USN (Ubiquitous Sensor Network) have been widely used in the mega construction project sites. But, the validation on performance of RFID systems after introducing those has not been carried out. Given that the use of RFID systems have been increased, the construction industry as well as other industries needs the evaluation of the RFID system. By regarding the necessities for evaluation, a research to the satisfaction and importance evaluation of RFID system from the end-users' view point for site management was conducted. Satisfaction-importance matrix of satisfaction standards and importance standards was created (organised) according to the analysis result of a survey, proposed improvement methods and analysis about the items presented by each region like areas of sustainable maintenance, maintenance, progressive improvement and priority improvement. The result would contribute to enhance the utilization of system and its performance.

게이지 R&R과 성능지수를 이용한 측정시스템과 공정능력 평가 방법 (Evaluation Method for Measurement System and Process Capability Using Gage R&R and Performance Indices)

  • 주영돈;이동주
    • 산업경영시스템학회지
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    • 제42권2호
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    • pp.78-85
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    • 2019
  • High variance observed in the measurement system can cause high process variation that can affect process capability badly. Therefore, measurement system analysis is closely related to process capability analysis. Generally, the evaluation for measurement system and process variance is performed separately in the industry. That is, the measurement system analysis is implemented before process monitoring, process capability and process performance analysis even though these analyses are closely related. This paper presents the effective concurrent evaluation procedure for measurement system analysis and process capability analysis using the table that contains Process Performance (Pp), Gage Repeatability & Reproducibility (%R&R) and Number of Distinct Categories (NDC). Furthermore, the long-term process capability index (Pp), which takes into account both gage variance and process variance, is used instead of the short-term process capability (Cp) considering only process variance. The long-term capability index can reflect well the relationship between the measurement system and process capability. The quality measurement and improvement guidelines by region scale are also described in detail. In conclusion, this research proposes the procedure that can execute the measurement system analysis and process capability analysis at the same time. The proposed procedure can contribute to reduction of the measurement staff's effort and to improvement of accurate evaluation.