• Title/Summary/Keyword: IT service project

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Performance Evaluation for Public u-IT Services using a Proposed Three-dimensional Model (3차원 평가모델을 이용한 공공 u-IT 서비스 성능분석)

  • Kim, Jae-Won;Kim, Se-Jin;Byun, Jong-Bong
    • Journal of Digital Convergence
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    • v.9 no.6
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    • pp.165-172
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    • 2011
  • In this paper, we introduce an integrated performance evaluation model defined by the three indices (evaluation index for each evaluation stage, performance viewpoint, and performance type) and analyze the utilization and satisfaction of the seven public u-IT services implemented from 2008 to 2009 using the proposed model. From the performance results of the public u-IT services, it was found out that most of the research goals initially set by the public u-IT service support projects were satisfied. Furthermore, we suggest improvement directions and promotion strategies of future projects.

User Experience Validation Using the Honeycomb Model in the Requirements Development Stage

  • Kim, Neung-Hoe
    • International journal of advanced smart convergence
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    • v.9 no.3
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    • pp.227-231
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    • 2020
  • Recently, the importance of user experience (UX) has been rapidly increasing. Its utilization is emphasized for development of systems, products, and services. User experience is widely used across industries including services, products, processes, society, and culture. Therefore, if it is unsatisfactory, it is likely to have a direct negative impact on the corresponding system, product, or service. The failure to analyze user experience causes significant damage to the project, which may lead to its failure or redevelopment; it is hence necessary to prioritize the verification of UX in the earliest stages of development. The requirements development stage, which is a preceding stage, is an appropriate stage for the verification of user experience because the identification of user needs is completed and prototypes can be implemented. In this paper, we proposed a systematic requirements development stage; it adds user experience verification activities to the requirements development stage, using the Honeycomb model, which is a widely used tool for verifying the overall UX. User experience verification was added to the existing requirements development activities, which consisted of three steps: model definition and requirements placement, discussions between external and internal stakeholders, and review by internal stakeholders. By easily validating the user experience through this systematic requirements development stage, we expect to minimize the damage to the project due to the failure of the user experience analysis and increase the possibility of success.

Economic Analysis of Intelligent Security Service for Crime Prevention :Focused on Anyang City Security Demonstration District Project (범죄예방을 위한 지능형 방범 서비스 도입에 따른 경제성 분석 연구 :안양시 방범 실증지구 사업을 중심으로)

  • Yu, In-Jae;Han, Sun-Hee;Shin, Young-Seob;Lee, Jae-Yong
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.667-676
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    • 2019
  • In recent years, the occurrence of life and violent crime in the city centered on crime-prone areas has become a big issue, raising the public interest in safety from crime has been higher than ever. As the initial response to crime and the importance of crime prevention are emerging, the government is preparing various measures such as crime prevention service using advanced technology. This project is a demonstration project to select specific target sites and apply that on a trial basis with the main purpose of commercialization of intelligent crime prevention technologies and services. In order to spread the business through the demonstration project, it is expected that the practical economic evaluation as well as the academic and practical value of the project will have a great significance. In this study, the purpose of this research is to derive economic feasibility through technologies and services to be implemented in Indokwon district of Anyang city, which is selected demonstration site of the intelligent security, to promote the spread of business and contribute to the policy activation.

Information System Audit Improvement Plan in Requirements Engineering-based Quality Assurance and Project Management (요구공학 기반 품질보증 및 프로젝트 관리에서의 정보시스템 감리 개선 방안)

  • Jung Chul, Shin;Dong Soo, Kim;Hee Wan, Kim
    • Journal of Service Research and Studies
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    • v.11 no.1
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    • pp.45-58
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    • 2021
  • Requirements engineering can be seen as proceeding with various processes and activities such as extraction, analysis, specification, management, and verification without temporal and spatial constraints in the development environment of information systems that are becoming large and decentralized. Developing requirements well and conducting continuous evaluation and management is the shortcut to success in project management, and it is recognized as a very important matter in relation to requirements in the information system audit. When we conduct information system audit and conducting projects subject to audit, we need to improve the required engineering aspect. Therefore, this study derives inspection items suitable for the target project by referring to the audit inspection manual and audit inspection guide when conducting the current audit, and relates to the required engineering aspect among the contents of the inspection guide for each business type that is the basis for deriving the inspection items were derived for each audit point/audit area for the project management and quality assurance project type corresponding to the inspection items. The suitability of the extracted occupation items was verified through a questionnaire survey by experts.

A Study on the Operation and Use of Physiotherapy room at Public Health Service Center (보건소내 물리치료실 운영실태와 물리치료사의 배치방안)

  • Song, Myung-Soo;Kim, Seng-Il;Song, Mi-Wha;Park, Seon-A
    • Journal of Korean Physical Therapy Science
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    • v.6 no.4
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    • pp.263-274
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    • 1999
  • The public health service center and its branch are, as one of public institution, responsible for providing non-profitable medical service to local residents, which can't be addressed by private medical institutes. In addition, as a planning coordinator, they need to manage local medical resources effectively to make sure local residents can be offered good-quality health service fairly and impartially. The purpose of this study was to highlight the importance of physical therapy in public health service center's successful role performance, one of treatment to which local residents had a direct access. For attaining the purpose, an investigation was made into the actual facilities of public health service center and its branches in North Cholla province, the extent of use of physicaltherapy room, and the general characteristics of physical therapists. And literatures concerned were referred to. As a result, the dominant opinion was that the current physicaltherapy room shoulder be more reinforced(38.9%) or that it should he kept as it was(46.5%). Besides, the physical therapists investigated still were serving in a poor working condition. To elevate the quality and quantity of medical service, the current way to employ expert personnels temporarily or not to guarantee the position of physiotherapists should be removed immediately. Instead, physicaltherapists should be employed as regular public official. As, in home-visit project, physiotherapist are expected to play a bigger role in rehabilitation care or the management of patients with chronic disease, the physicaltherapy room should be increased and more physicaltherapists should be provided to health service institutions.

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A Development Method of Web System Combining Service Oriented Architecture with Multi-Software Product Line (서비스지향 아키텍처와 멀티소프트웨어 프로덕트라인을 결합한 웹 시스템 개발 방법)

  • Jung, IlKwon
    • The Journal of Society for e-Business Studies
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    • v.24 no.3
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    • pp.53-71
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    • 2019
  • As software systems become more complex and larger, software systems require a way to reuse software components or modules to provide new functionality. This paper designed a development method of web system combining SOA(Service Oriented Architecture) with MPSL(Multi-Software Product Line). According to provides SOA and MPSL, this paper suggested to service providers and service users to provide and reuse variable services. From the viewpoint of service provider, the suggested method identifies and implements reusable variable services as features by syntax-based, functional-based, and behavior-based methods applying feature identification guidelines and manages them as reuse assets. From the user's point of view, it is possible to develop a web system by constructing a service by workflow model as a method of structure and reconfigure services. As a result of measuring the reuse of the web system constructed in this paper by the function point, the cost reduction effect was verified by applying it to the similar project with the increase of reuse.

Design and experiment for prototype of safety route service for passenger ships considering quality in use (사용상 품질을 고려한 여객선 안전항로 서비스 프로토타입 설계 및 실험)

  • Kim, Kilyong;Lee, Seojeong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2015.10a
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    • pp.45-46
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    • 2015
  • The guideline on software quality assurance and human-centered design for e-Navigation was approved as IMO circular June 2015. e-Navigation software systems are characterized by a high proportion of data quality and quality in use. The purpose of this paper is to improve the quality in use of the maritime software quality assurance for the safety route guiding service. In this study, we added the stage which the stockholders such as a project manager, software developers, and end-users use the prototype that was developed based on the scenarios before the stage of design and development. Through this, we could review the requirement about the quality in use for a limited time at the beginning of the project. also we could raise understanding the concept of this project and goal system.

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Developing a Performance Measurement Index of Convenient Facilities Facilitation Project for People with Disabilities in Gyeongsangbukdo: Application of Logic Model (경상북도 장애인편의시설설치촉진사업 성과관리 평가지표 개발연구: 논리모형을 적용하여)

  • Song, Inuk;Won, Seojin;Kim, Donghwa
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.115-127
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    • 2019
  • This study aims to address the needs and effectiveness of performance measurement system for convenient facilities support project for people with disabilities performed by local government. In addition, it is also to develop performance measurement index based on logic model. The researchers conducted literature review and focus group interview to develop the performance measurement index. Then, through the project managers and related professionals, the researchers tested validity of the measurement. The final measurement consisted of 38 questionnaires in 8 sectors. With this performance measurement system, we expect to establish rationalization of overall disability services. Also the theoretical framework and approach of performance measurement will be applicable to diverse public social service sectors.

A Study on the Induction of BPM and its Application Sphere for the Establishment of e-Trade Process (전자무역 프로세스의 확립을 위한 BPM 도입과 적용분야에 관한 연구)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.9 no.1
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    • pp.99-117
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    • 2007
  • The purpose of this study is to explore the application sphere of BPM(Business Process Management) to e-trade process using BPM technology and its service architecture in order to expand the usage of e-trade platform which is developing. After close reviewing the current status of trade process, the possibility of BPM application by e-trade process will be analyzed. The result of analysis is that BPM application to local L/C and purchasing confirmation process could be implemented because those processes are very suitable to apply standardized process and can minimize the risk and confusion of users. BPM application to remaining trade process have to be considered by mid-term and long-term project with the reflection of pilot project performance. Also this study suggests a business management model of e-trade process based on BPM technology which is the new IT technology and integrated interface in view of trade community.

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A Study on Performance Evaluation Plan of Next-Generation High-Speed Prototype Train during Test Run (차세대고속열차 본선 시운전 성능평가 방안에 대한 연구)

  • Kim, Sang-Soo;Choi, Snng-Hoon;Park, Choon-Soo;Kim, Seok-Won;Kim, Ki-Hwan
    • Proceedings of the KSR Conference
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    • 2010.06a
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    • pp.1814-1820
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    • 2010
  • Korean Train Express (KTX) has been commercially operating and achieving elevation on transport capacity since 2004. And the first hish-speed prototype test train, HSR-350x, was developed and succeeded in testing of running over 350km/h. Now KTX-II based on HSR-350x was started in service run. The new high-speed train development project, HEMU-400x project, has started since 2007. The protype train is being designed and manufactured. After the train are developed completely, it will run on the commercial line and will be test to verify the estimated performance. The authors devised the performance evaluation method and process of the HEMU-400x prototype system. And we introduce the definite performance test items and the method to vitrificate them in this paper.

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