• Title/Summary/Keyword: IT performance

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The study of the relationship between the satisfaction of information systems' consulting and the corporate performance (정보시스템 컨설팅 만족도와 기업성과의 관계에 대한 연구)

  • Kim, Jung-Min;Lee, Hyoung-Yong
    • The Journal of Information Systems
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    • v.26 no.4
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    • pp.189-202
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    • 2017
  • Purpose The purpose of this study is to find the factors for explaining the relationship between the satisfaction of IT consulting and entrepreneurship based on the corporate performance, financial and economic performance. Design/methodology/approach This study made a design of the research model by integrating the factors of entrepreneurship and satisfaction of IT consulting on the basis of ecosystem. In addition, this study, did empirical analysis of the structural equation model by PLS(Partial Least Squares) in order to find out the moderating effect of satisfaction of IT consulting on entrepreneurship. Findings According to the empirical analysis result, this study confirmed that the moderating effect of satisfaction of IT consulting on entrepreneurship, which increase the influence the effect of entrepreneurship on the corporate performance. However, the second order factor of enterprise ecosystem has no effect on the corporate performance. In addition, this study find out that the important role of IT consulting according to the change of business environment.

A Study on Importance and Performance of Technology Innovation in IT Industry using Importance-Performance Analysis (IT산업의 기술혁신 목적 중요도 및 성과에 관한 연구 : IPA 기법을 중심으로)

  • Lee, Sunghee;Lee, Wonhee
    • Journal of Information Technology Applications and Management
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    • v.24 no.2
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    • pp.55-70
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    • 2017
  • A key factor of competitiveness of a firm is technology innovation including product and process innovation. This paper explores the importance and performance of innovation in IT industry across manufacturing and service business. Using importance-performance analysis based on a survey of Korean manufacturing and service firms, we find the characteristics of innovation in IT under the context of industry difference. Out study indicate that Korean IT firms need to recognize the importance of technology innovation and enhance the performance in some areas. In future research, we will expand the boundary of innovation into non-technology innovation as well as service-specific innovation.

A Case Study on Efficiency Evaluation of DMUs Performances for Digital Pioneer Project by Data Envelopment Analysis Model (DEA를 활용한 차세대첨단콘텐츠육성사업 참여 DMU의 효율성 평가에 관한 사례 연구)

  • Shin, Jae-Shig;Yang, Hae-Sool
    • Journal of Information Technology Services
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    • v.6 no.1
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    • pp.65-81
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    • 2007
  • Recently, the affiliates of the Ministry of Information and Communication have been conducting a performance evaluation study on IT policy projects, based on the performance evaluation model of the U.S. Office of Management and Budgets, with regard to investment in computerization. The performance evaluation model for the policy project could provide the objective information required for the planning, development, and operation of the policy project. However, the performance of the most policy project is likely to be evaluated using the subjective evaluation criteria of evaluators. Therefore, this case study evaluates the relative efficiency using DEA (Data Envelopment Analysis) in order to improve the performance evaluation method of the digital pioneer' project implemented by the Korea IT Industry Promotion Agency. The improvement value of inefficient Decision Making Units (DMUs) was measured by a static efficiency analysis. The measured value will suggest a objective viewpoint of the performance between DMUs to evaluators. In doing so, it will show an appropriate direction for the policy project to be evaluated successfully.

The Effect of the Project Plan Variance on Customer Satisfaction: Focus on IT Project Results (프로젝트 계획의 변동이 고객만족도에 미치는 영향: IT 프로젝트 결과 중심으로)

  • Yoon, Hyeong-Seok;Lee, Seouk-Joo;Kim, Seung-Chul;Park, So-Hyun
    • Journal of Information Technology Services
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    • v.21 no.5
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    • pp.51-64
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    • 2022
  • Companies are planning and executing IT projects using information technology as a means to secure external competitiveness. However, IT projects have high risks and uncertainties due to the invisibility of outputs (systems, services, products), and changes in plans frequently occur during project execution. As a result, most IT projects are closed without achieving the target performance. This can lead to a waste of resources and money for the company, which in turn leads to the loss of opportunities to enter new markets. This study intends to analyze the effect of changes in the project plan on customer satisfaction, which is the project performance. Also, we want to find the importance of project planning so that the target performance of the IT project can be achieved. For the empirical analysis of this study, about 500 actual project data were collected. As for the analysis method, statistical analysis such as simple and multiple regression analysis and control effect was performed. Looking at the results of the analysis, it was found that the scope change affects the cost change and the schedule change. Also, changes in scope and cost were found to affect project performance. The theoretical performance of this study proved the theoretical fact that good project performance comes out if the IT project is executed as planned. The practical performance suggested the need for a change in project management by proving that thorough execution of the project planning stage can improve the project performance in the Korean project management culture, where the project planning stage is poorly performed for the rapid implementation of the IT project.

The Effect of IT Utilization Level on Organizational Performance: The Differences among Large, Medium and Small-sized Enterprises (대.중.소규모 기업 간 정보기술 활용수준이 조직성과에 미치는 영향의 차이)

  • Cho, Se-Hyung
    • Journal of Korea Society of Industrial Information Systems
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    • v.14 no.4
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    • pp.183-197
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    • 2009
  • The purpose of this paper is to study whether there are differences in the relationship between IT utilization level and organizational performance among large, medium and small-sized enterprises. This study first assessed the immediate influence of IT utilization level on organizational performance, and then further examined the moderating effects of the organizational size and the environmental dynamism that had influences on the relationship between IT utilization level and organizational performance. The empirical test revealed that IT utilization level had significant impact on organizational performance in case of all sized enterprises. But, the sub-group analysis revealed that IT utilization level had no statistically significant impact on organizational performance in case of large enterprises despite of higher IT utilization level than small and medium-sized enterprises. The relationship between IT utilization level and organizational performance was not moderated significantly by environmental dynamism in case of all sized enterprises. But, the sub-group analysis revealed that environmental dynamism had significant moderating effect on the relationship between IT utilization level and organizational performance in case of large and small-sized enterprises when there was a high level of environmental dynamism.

The Effect of Incentives on the Performance of International IT Standardization Experts

  • Kang, Shin-Won;Park, Hye-Jin;Park, Ki-Shik
    • ETRI Journal
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    • v.29 no.2
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    • pp.219-230
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    • 2007
  • In this paper, we investigate the determinant factors of performance of global standardization experts in their standardization activities. Standards experts of various nationalities were surveyed to assess incentives that may positively influence the performance of standards professionals. As a basis for this study, we make three main assumptions. First, incentives can be important determinant factors of performance among standards experts. Second, standardization is in the public interest, insofar as the efficiency gains resulting from standardization benefit society as a whole. Third, based on this assumption that standardization is in the public interest, we propose that performance determinants for standardization activities tend to be non-monetary in nature rather than monetary. We find that, in order to improve performance among international standards experts, a better understanding of their aspirations and needs must be gained so that appropriate incentives may be proposed to them. Our analysis reveals that the two most important determinant factors of performance are the recognition of the professional status of international standards experts, and an environment providing support systems to help them perform to their fullest potential.

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Analysis of the Relationship between Corporate IT Capability and Corporate Performance through Korea IT Success Cases: An Empirical Approach

  • Ha, Bong-Moon;Jeong, Seung-Ryul
    • Asia pacific journal of information systems
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    • v.20 no.3
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    • pp.91-114
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    • 2010
  • An IT system within a company play increasingly important role as a significant part of corporate assets. The IT system possesses an extraordinary ability to improve an organization's efficiency, effectiveness and productivity by providing competitive advantages and improving strategic business decision capabilities. Indeed, providing a more secure IT environment, improving employee productivity and enhancing business process and strategic decision capabilities are key areas to improve corporate performance. However, existing research on IT ROI of return on IT investments does not provide solid justification to stakeholders. In this paper, we analyze the IT investment during the past 28 years from 1982 to 2009 and present the results in two dimensions. First, we show the IT solution implementation analysis by years and industries based on 1,240 IT success cases from 8 different sources such as major Korea IT newspaper, IT magazines, and IT vendors. Then, the paper presents the relationship between IT capability through IT success cases and corporate business performance among 32 industries.

The Effects of Business Value Orientation on the Productivity and Performances: Comparative Study between IT and non-IT SME Companies (기업의 가치지향성이 업무생산성과 경영성과에 미치는 영향: 중소 IT기업과 비IT기업의 비교연구를 중심으로)

  • Yoon, Dong-Ju;Jeong, Dae-Yul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.4
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    • pp.1971-1982
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    • 2014
  • The purpose of the this study is to analyze what business value orientations are more effective on the enhancement of productivity and performance indexes of IT companies. Especially we are interest in the moderate effect of business types such as IT manufacturing, IT services, and non-IT manufacturing companies. The empirical test results was somehow different from the theoretical researches. Customer orientation affects productivity directly and performance indexes indirectly. Whereas, technology innovation orientation didn't affects productivity and performance indexes directly, except IT services companies. Corporate social responsibility affects performance indexes directly, but not productivity. We could conclude that the type of business is an important moderator between business value orientations and enterprise performance factors.

Learning City Performance Measurement and Performance Measure Weighting Decision based on DEA Method (DEA를 활용한 성과평가 지표의 가중치 결정모형 구축 : 평생학습도시 성과평가 지표 적용 사례를 중심으로)

  • Lim, Hwan;Sohn, Myung-Ho
    • Journal of Information Technology Services
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    • v.9 no.4
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    • pp.109-121
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    • 2010
  • Most organizations adopt their own performance measurement systems. Those organizations select performance measures to meet their goals. Organizations can give only limited description of what performance measures are. Kaplan and Norton suggest that the Balanced Scorecard (BSC) to complement the conventional performance measures. The BSC can provide management system with a comprehensive strategic vision and integrates non-financial measures with financial measures. The BSC is widely used for measuring corporate performance. This paper investigates how the BSC-based performance measures can be applied to Learning City. The Learning City's performance measures and strategy map on the basis of the BSC are suggested in this research. This paper adopt the AR(assurance region)-DEA model which could limit the range of weight on performance measures to prevent each viewpoint of BSC from having unlimited elasticity. The proposed model is based on CCR model including a property of unit invariance to use the data without normalization process.

The Effects of the IT Activity and the Organization Strategy on the Sysetm Performance (정보기술활동과 조직전략이 성과에 미치는 영향)

  • Han, Gyeong-Il;Jo, Jae-Wan
    • 한국디지털정책학회:학술대회논문집
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    • 2006.12a
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    • pp.153-161
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    • 2006
  • The purpose of this study is to confirm whether the IT activity and organizational strategy makes a significant influence on the system performance. IT activity is defined as a system development, system operation and system management. Cost leadership and Differentiation were used as a strategic type Field research was employed to empirically investigate the relationship among the var iables. The finding of the study can be summarized as follows. IT activity and strategic type are not enough to explain the system performance.

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