Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
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The Effect of IT Utilization Level on Organizational Performance: The Differences among Large, Medium and Small-sized Enterprises

대.중.소규모 기업 간 정보기술 활용수준이 조직성과에 미치는 영향의 차이

  • 조세형 (건양대학교 기업정보관리학과)
  • Published : 2009.12.30
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Abstract

The purpose of this paper is to study whether there are differences in the relationship between IT utilization level and organizational performance among large, medium and small-sized enterprises. This study first assessed the immediate influence of IT utilization level on organizational performance, and then further examined the moderating effects of the organizational size and the environmental dynamism that had influences on the relationship between IT utilization level and organizational performance. The empirical test revealed that IT utilization level had significant impact on organizational performance in case of all sized enterprises. But, the sub-group analysis revealed that IT utilization level had no statistically significant impact on organizational performance in case of large enterprises despite of higher IT utilization level than small and medium-sized enterprises. The relationship between IT utilization level and organizational performance was not moderated significantly by environmental dynamism in case of all sized enterprises. But, the sub-group analysis revealed that environmental dynamism had significant moderating effect on the relationship between IT utilization level and organizational performance in case of large and small-sized enterprises when there was a high level of environmental dynamism.

단순히 정보기술에 대한 투자만으로는 조직성과의 성공적 달성을 기대할 수 없으며, 기업이 보유하고 있는 정보기술지식과 기업의 제반 활동에서 정보기술이 활용되고 있는 수준이 중요하다는 인식하에 연구를 시작하였다. 한편, 조직상황에 따라 정보기술 활용수준이 조직성과에 미치는 영향이 달라질 수 있음을 확인하기 위하여 내부 환경특성으로 조직규모와 외부 환경특성으로 환경역동성을 선택하여 조절효과를 살펴보았다. 조직규모는 대기업, 중기업 및 소기업으로 구분하여 차이를 살펴보았다. 85개 기업을 대상으로 실증분석을 실시한 결과 조직규모가 커질수록 정보기술 활용수준이 높아지는 것으로 나타났다. 전체적으로는 정보기술 활용수준이 조직성과에 유의적 영향을 미치는 것으로 나타났으나, 중기업 및 소기업과는 달궈 대기업의 경우는 유의적 영향을 나타내지 못하여 조직규모에 따라 차이가 있음을 보여주었다. 전체적으로 환경역동성이 정보기술 활용수준과 조직성과의 관계에 미치는 조절효과는 유의적이지 못한 것으로 나타났으나, 소기업과 대기업에서 환경역동성이 높은 경우에는 유의적인 조절효과를 보여주었다.

Keywords

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