• Asia pacific journal of information systems
• /
• 제15권1호
• /
• pp.81-113
• /
• 2005

IT has affected the hospital management via information systems and multimedia systems such as hospital information systems(HIS) and Order Communication System(OCS). A large number of researches have been done on the topic of success factors of information systems implementation, but a few on the topics of hospital information systems. Thus in this study, the success factors of the military hospital information systems implementation was analysed. To this end, a number of previous researches were reviewed and about 71 items of success factors were deduced. For doing empirical analysis, a questionnaire with 71 items was prepared and sent to proper organizations. The statistical analysis such as factor analysis was applied to about 400 of them returned. The six success factors and 20 sub success factors were resulted from factor analysis. The six success factors include systems management factor, technology and organization factor, the efficiency of IT department factor, technology application factor, outsourcing factor and environment factors. This study finds the outsourcing and environment factors are very important factors as much as other success factors which previously were mentioned.

• 한국경영과학회:학술대회논문집
• /
• 한국경영과학회 2004년도 추계학술대회 및 정기총회
• /
• pp.463-466
• /
• 2004

This paper suggests the evaluation method of success factors of CRM implementation using AHP technique, and presents why firms implement CRM, how it could be successfully implemented, and what is the most important factor. For the purpose, this study applies the method to department stores' industry. AHP structure consists of three steps to determine CRM's key success factors. First of all, strengthening loyalty of customers, improvement of service quality, upgrade of intelligence system and advancement of management process are selected as superordinate object (i.e. CRM-implementation goal). The next project factor, technology/data factor and organizational factor were decided as success factor of CRM-implementation. Subordinate criteria of project factor consist of 11 criteria. The experimental results of this study show that department stores think advancement of management process and improvement of service quality as most important purposes for CRM implementation. The results also indicate that among the subordinate success factors, accuracy of customer information, conversion to customer-oriented business model, practical use of experienced consultant, and establishing IT infrastructure for CRM are evaluated as most important success factors for CRM implementation.

• 한국IT서비스학회지
• /
• 제16권4호
• /
• pp.47-64
• /
• 2017

Three years after establishment, companies are said to face a period of risk called the "valley of death." To start a venture company and make it sustainable, the chance of failure must be minimized. According to an in-depth assessment report on special taxation in 2015, the one-year survival rate of Korean companies was about 60 percent and the five-year survival rate about 30%. These rates are low compared to those of major OECD member countries. Worse, such rates in Korea are decreasing year by year. The purpose of this study is to classify the success factors behind venture companies into human capital, social capital and financial capital, and verify through empirical analysis the factors influencing the success of venture companies based on the mediating roles of capability of the startup team and that for innovation. To find the success factors behind venture companies, this study first examined the theories derived from previous studies. SPSS 21 was used as the study method, while descriptive statistics, exploratory factor analysis and CMB test were conducted. In addition, SmartPLS 2 was used for confirmatory factor analysis, hypothesis test, mediation effect. The results of this study can help efforts toward job creation and economic revitalization pursued by the creative economy policy of the incumbent Korean administration. They can also be used as the cornerstone for venture companies in their pursuit of success.

• Journal of Information Technology Applications and Management
• /
• 제17권2호
• /
• pp.91-109
• /
• 2010

The success of new product is a key factor for getting competitive advantages. Marketing research has been investigating marketing capability, manufacturing technical capability, cross-functional integration, market knowledge competence, and competitive environment as the key success factors of new product advantage. Recently, the role of IT capability in enhancing new product advantage is assumed in the literature. However, the empirical studies on the role of IT capability are lacking. The purpose of this study is to identify the effects of IT capability on new product competitive advantages and the relationship between IT capability and the key success factors for new product advantage. Conducting an empirical field study, the IT capability is shown to have a direct effect on new product competitive advantages, and to be also the key success factor to make up for marketing capability and manufacturing technical capability. This study develops a conceptual model on the role of IT capability in enhancing new product competitive advantages by integrating marketing research and IS research.

• 한국콘텐츠학회논문지
• /
• 제7권7호
• /
• pp.171-178
• /
• 2007

본 연구에서는 파트너십이 IT아웃소싱의 성과에 영향을 미치는 매개변수로 작용할 것인지를 분석하고자 하였다. 분석결과 경제적 요인은 성과와 파트너십에 영향을 미치지 않는 것으로 나타나 아웃소싱의 도입이 비용감소라는 목적과는 달리 오히려 비용의 증가라는 문제점을 노출시켰다는 최근의 시장분석 결과가 입증된 것이라 하겠다. 그러나 전략적 요인과 기술적 요인은 아웃소싱의 성과에 직접 영향을 미친다는 것보다는 파트너십과의 작용을 통해서 성과에 영향을 미치는 것으로 분석되었다. 이는 고객사와 서비스 제공업체간 관계에 대한 계약상의 내용을 기준으로 처리하는 트랜잭션의 형태보다 고객사와 서비스 제공업체가 서로의 위험과 이익을 공유하며 한정된 계약범위보다 필요시 서로 협력하여 지속적인 관계를 유지해 나가는 파트너십이 중요하게 작용한다는 경향이 반영된 결과라 하겠다. 따라서 성공적인 아웃소싱은 양자가 지속적인 의사소통은 물론 상호간 위험과 이익을 공유하며 필요시 서로 상생할 수 있는 파트너십 관계로의 이상적인 관계관리가 요구된다고 하겠다.

• 한국경영과학회지
• /
• 제41권1호
• /
• pp.21-39
• /
• 2016

Although the demand for IT outsourcing (ITO) has increased recently because of the recent recession, concerns about business discontinuity in the transition phase cause companies to hesitate to adopt ITO. Therefore, a guideline to improve the prospects is needed. However, studies on the success factors of the transition phase in ITO are lacking. In this study, we develop an expert hierarchical value map (HVM) of the success of the transition phase in ITO by using cognition scientific methodologies. We empirically verify how success factors affect the success of the transition phase. Specifically, we derive an HVM of main stakeholders by using in-depth interviews and approaches, such as repertory grid technique (RGT) and laddering, based on means-end chain theory. We validate the success factors empirically through a bipolar analysis of RGT. Finally, we determine the most important cluster of success factors through cluster analysis.

• Journal of Information Technology Applications and Management
• /
• 제9권4호
• /
• pp.179-204
• /
• 2002

The purpose of this study is to empirically Investigate the critical success factors affecting the participation of B2B e-marketplace from a perspective of buyers and sellers. The research model presented in this study suggests that the success of B2B e-marketplace depends on the degree of participation of buyers and sellers. It is hypothesized that the participation of buyers and sellers is related with several contextual factors. The contextual factors included: (a) industry and market factor; (b) Internal environment factor; (c) product factor; (d) Inter-organizational factor; and (e) B2B e-marketplace system and strategy factor. An analysis of data from 31 buyer firms and 31 seller firms reveals that those five factors have a significant effect on the participation and success of B2B e-marketplace. The implications of the study are discussed and further research directions are proposed.

• 디지털융복합연구
• /
• 제12권12호
• /
• pp.203-215
• /
• 2014

창업에 관한 많은 연구들이 있지만 ICT융합 스타트업 기업을 대상으로 하는 연구는 거의 없다. 본 연구에서는 급속히 성장하고 있는 ICT융합분야에서 스타트업 기업을 대상으로 성공요인을 분석하고자 한다. 10개의 성공한 스타트업 기업의 사례를 바탕으로 ERIS모델을 활용하여 총 29가지의 성공요인을 도출하였다. ICT융합 사업화 형태를 소프트웨어 R&D 중심, 소프트웨어 마케팅 중심, 소프트웨어와 하드웨어를 결합한 R&D 중심, 소프트웨어와 하드웨어를 결합한 마케팅 중심으로 구분하였다. 성공요인 가운데 창업자와 연관된 역량이 가장 많았으며 전문적인 지식, 패러다임 속에서 사업기회의 포착 등을 들 수 있다. ICT융합이라는 기존의 스타트업 기업과 다른 형태의 사업화 과정에서 나타난 성공요인을 도출하였으며 스타트업 기업을 4가지 형태로 유형화하는 데 기여하였다.

• 경영과정보연구
• /
• 제30권4호
• /
• pp.229-251
• /
• 2011

최근 세계 경제는 미국과 유럽의 재정위기로 기업의 유동성이 부족하게 되었고 기업경영 환경에 큰 어려움이 있다. 이런 시기에 공급업체와 조화롭고 협력적인 관계를 바탕으로 고객의 다양한 요구를 충족하는 것은 매우 중요해졌다. 현시대는 기업 혼자의 힘만으로는 새로운 경쟁적 요구상황을 충족시킬 수 없으므로 기업 간 상호관계를 증대시킬 필요성이 요구된다. 기업 간 경쟁에서 공급사슬 간 경쟁으로 변화하고 있다. 그러므로 공급사슬관리(SCM)를 통한 협력이 중요하게 되었다. 본 연구는 "공급사슬에서 기업 간 협력이 높을수록 절대적 물류성과와 상대적 물류성과가 개선될 수 있다"라는 연구명제를 제시하여 공급사슬기업간 의사소통, 정보기술의 사용, 파트너십, 성과모니터링을 통해 절대적 물류성과와 상대적 물류성과의 영향에 대해 알아보고자 한다.

• 한국IT서비스학회지
• /
• 제15권2호
• /
• pp.125-155
• /
• 2016

By reclassifying and reinterpreting the factor variables that were used in precedent studies on company informatization by research theme and perspective on them success factor, the present study tried to examine how different the factor variables are in frequency of use and by period, and how importantly they were considered by research theme and perspective on its success factor, combining them with the studies done on mechanism point of view. The key findings of this study are as follows. First, it was found that the frequency of using mechanism variables, which are reclassified based on SER-M perspective, has gradually increased since 1990s. While the frequency of using resource factors sharply increased in 1990s, it decreased from 2000s. It indicates that more studies were conducted of mechanism factors other than resource factors from the early 2000s. Second, when looking at those variables reclassified by research them, it was found that such theme as decision maker, environment, and resource factors were more used than other research themes in the studies on the measuring factors of informatization. Mechanism factors turned out most used among overall research themes. In particular, they were more frequently used in studies related to the performance of informatization. This result evidences that mechanism-related variables are more importantly considered in the studies than other factors. This study produces a practical implication: what factors companies have to manage and secure intensively to attain successful informatization. In addition, this study helps companies seeking informatization understand and take advantage of SER-M factors on the basis of knowledge in the transitional process of the factor variables used in studies by period. It is expected that CIO can use the key findings of this study in monitoring the factors by the stage of informatization.