• Title/Summary/Keyword: IT Skill Gap

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A Study on Relative Importance and Priority of the Competency of B2B Salesperson Using AHP : Gap in Perception between Suppliers and Buyers (AHP 분석을 활용한 B2B 영업사원 역량의 상대적 중요도와 우선순위 연구 : 공급사와 구매사 간의 인식차이)

  • Ahn, Byeonghoon;Kim, Seung-chul;Lee, Taewon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.191-203
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    • 2020
  • This study aims to present the differentiating factors of B2B salesperson competency through comparing the suppliers and buyers in Korean steel industry in their perception on the importance and priority of B2B salesperson competency. Based on previous studies, analysis on B2B salesperson competency has been analyzed using the B2B salesperson performance competency measure factors and appropriately reorganizing them for better application to the steel industry. The required performance competencies of B2B salesperson can be categorized into 3 different types, namely social exchange competency, advisory sales competency, and skill & knowledge competency. AHP analysis was performed for analyzing the relative importance of B2B salesperson competency based on the factors of previous studies, in which categorization of the aforementioned types had been done. As the result, first, it has been confirmed that there is a difference in 1st layer main factors between the supplier group and buyer group. The supplier group valued the advisory sales competency, while the buyer group valued skill & knowledge competency. Second, it has been proved that there is same result of relative importance in 2nd detailed factors between the supplier group and buyer group. Both group confirmed that customer member, identify customer needs and communication skill are very important factors. Third, as the result of analysis on the gap between B2B salesperson competency of the suppliers and buyers, the gap in the product knowledge and sales team member need improvement for buyer's satisfaction according to overall results of relative importance and priority. The steel supplier was able to develop B2B salesperson competency according to the buyers' needs based on the result of this study, and furthermore it is expected that this study will be able to contribute to increase in buyer competitiveness through differentiation in B2B salesperson competency.

An Analysis for the Skill Mismatching of IT Service Sector by Technology Changes (기술변화에 따른 IT 서비스업의 숙련 미스매칭 분석)

  • Kim, Young-Dal;Jeong, Soon-Ki;Ahn, Jong-Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.2
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    • pp.273-282
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    • 2021
  • This study investigates for skills mismatching of the IT service sector in the flows of fast technology changes. It was conducted through an in-depth interview method for professional groups. There were differences in demand for skilled labor by business organizations and educators as providers of skilled labor. A five-point Likert scale was used. The degree of importance of 3.7 average point and the degree of satisfaction of 3.4 average point were responded for the set items in case of matching. In addition, the degree of importance of 3.79 average point and the satisfaction of 3.12 were responded in case of non-majored education students for IT. The skills desired from business organizations included multi-dimensional competencies and soft-skill items. For the reason of skills mismatching, business organizations presented ineffective specifications or divisions of the industrial manpower structure, and educational institutions selected the mismatching of time. Professional groups forecasted that the mismatching gap would expand in the future. To solve the gap, the participated professionals selected an industry-university institute collaboration course and gave an opinion to seek a method to foster manpower in the long-term perspective.

A Qualitative Analytic Study on Job Skill Elements and its Training Demand of the Display Industry (디스플레이 산업의 직무기술요소에 대한 정성적 훈련수요 분석 연구)

  • Lee, Jae-Won;Yoon, Seock-Chun
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.3 no.1
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    • pp.127-135
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    • 2011
  • The past quantitative analysis of the demand for job skill training had mainly focused on personnel shortage and oversupply, so it has the problems of the qualitative discrepancies called skill mismatch. As a supplementary study relating to specific industries and occupations, a discussion to improve the job skills training programs through a qualitative analysis is needed. This study provide the analysis of urgency evaluation using the relative importance and gap of the job skill elements in the display industry. And renewal possibilities of the training program based on this qualitative bottom-up approach will be discussed. We carried out a job skill demand survey in the display industry as research methods. Industry related jobs and each job task, the qualitative demand for each job skills, and procurement methods for each job skills were analyzed. Adequate supply of vocational training programs have tried to find ways by illustrating some related training courses.

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IS/IT Knowledge/Skill sets required by IS/IT Practitioners : findings from Korea

  • Kyung, Won-Hyun;Koh, Seok-Ha
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2005.11a
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    • pp.343-351
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    • 2005
  • It will not be impossible to develop an Information Systems and Information Technologies (IS/IT) program and a curriculum that represents the true needs of the IS/IT industry until IS/IT educator, reduce the gap perception and IS/IT practitioner's perception of IS/IT knowledge and technical skills that the industry might need. This paper represents and analysis of perceptions about IS/IT knowledge and skills that IS/IT practitioners might consider important. This study is based in Korean. The findings give us a very important lesson for IS/IT academicians that their understanding about the required knowledge and skills for the IS/IT career is not in line with that of IS/IT industry. Classifies the critical knowledge/skill set according to content or domain of knowledge by means of a survey. This is conducted in accordance with what IS/IT practitioners and educators can easily relate. The survey uses this approach and includes four broad categories of critical information Systems and Information technologies (IS/IT) knowledge/skills: IS/IT technology knowledge/skills, organizational and societal knowledge/skills, interpersonal knowledge/skills, and personal trait knowledge/skills.

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An Empirical Study on Electronic Commerce Critical Success Factors and Electronic Commerce Management Skill Classification Framework Development (전자상거래 주요성공요인 경영기술분류 프레임웤 개발)

  • 오상영;김영렬
    • The Journal of the Korea Contents Association
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    • v.1 no.1
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    • pp.32-40
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    • 2001
  • EC(Electronic Commerce) reduces the middle love of business process and makes the gap doser between suppliers and consumers. EC also makes it possible to products and much more satisfaction to consumers reducing costs. Thus when we study EC, we need to consider business side of EC as well as its technical side. With that point, this study classifies the business factors of EC systematically. This study does not enumerate bits of the factors but present a business technology framework to analyze the mutual relations among the factors.

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Training-Effectiveness and Team-Performance in Public Organization

  • UMAR, Akmal;TAMSAH, Hasmin;MATTALATTA, M.;BAHARUDDIN, B.;LATIEF R, Abdul
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.1021-1031
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    • 2020
  • This study aims to invest in empirical relationships in a model that becomes the process of Team-Performance due to participation in practical training through causality between Training Effectiveness variables, soft-skill competence, Employee-Creativity, and team performance. This study uses a quantitative approach. The analytical tool used is structural equation modeling (SEM) using AMOS version 23 software. Accidental sampling technique is used to collect the sample. As many as 202 respondents filled up a survey questionnaire with complete and valid answers. This study's results significantly contribute to fill the gap of inadequate empirical evidence that can answer critical questions about the missing link between training and employee-performance, more specifically between training-effectiveness and team-performance. The results showed that practical training would encourage employees' soft-skill competence, improve Employee-Creativity, and improve Team-Performance. Furthermore, training-effectiveness also plays a significant role in enhancing employee-creativity and helping in optimal team-performance. This study also found that the relationship between employee-creativity and team-performance did not show positive and significant results; therefore, empirically, it did not support the hypothesis built in this study. Practical training targeted towards increasing soft-skills and creativity is a fundamental reason which not only aims to contribute toward organizational performance but also provides personal feedback for self-development.

Training Demand Analysis based on National Competency Standards of the Semiconductor Industry (반도체 산업의 국가직무능력표준에 기반한 훈련수요 분석)

  • Lee, Jae-Won;Yoon, Suk-Chun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.11
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    • pp.5178-5187
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    • 2011
  • National Competency Standards(NCS) development related researches on the semiconductor industry were carried out partially, but the field training demand survey and analysis using that NCS were not done. The past demand survey for the job skill training had focused on personnel shortage and oversupply so it has the problems called skill mismatch. This study has the purpose to provide an alternative analysis of qualitative evaluation using the relative importance and gap of the job skill elements in the semiconductor industry. As research methods, we carried out related literature and report review, and a job skill demand survey on the semiconductor industry. We analyzed about the industry related jobs and job tasks, the qualitative demand for each job skill elements, and procurement methods for each job skills and manpower. We illustrated some related training courses to find out a relevant way for supplying the training programs.

An Analysis of Nursing Managerial Competencies;Military Hospital Head Nurses (병동선임간호장교의 간호관리역량 격차분석과 원인조사)

  • Lee, Sun-Mee
    • Journal of Korean Academy of Nursing Administration
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    • v.3 no.1
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    • pp.37-50
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    • 1997
  • The purpose of this study was to identify the gap between need-level and demonstration-level in nursing managerial competencies. In addition, the study proposes solutions to narrow this gap. The results of this study are as follows : 1) The mean score for need-level of each item was 4.0, and for demonstration-level, 3.5. This indicates that military hospital head nurses demonstrate a higher level of managerial competencies than the moderate level on all items. But items which were related to resource/ cost/ information managament, staff development management and professionalism management got relatively low ratings in the need-level. 2) The mean score for need-level of each category was 4.14, and for demonstration-level, 3.53. Categories on the individual dimension got a higher rating than categories on the group or organization dimension in both need-level and demonstration level. 3) The gap between need-level and demonstration-level appeared in all items(p<.05) and categories(p<.001). Although the gap was relatively low, it indicates that it is essential to plan a developmemt program for all nursing management competencies for military hospital head nurses. 4) There were significant differences in the gap between need-level and demonstration-level according to specific characteristics of the subjects. The gap did not appear in many categories on the individual dimension where the number of nursing staff was more than 10, a major grade, ICU head nurse or for head nurses having a long career. 5) Need-level and demonstration-level showed a difference according to specific characteristics of the subjects, because need-level and demonstration-level were higher where the number of nursing staff was more than 10, a major grade, and for ICU or Medical ward head nurses. The categories which showed need-level difference and demonstration-level differences according to specific characteristics of the subjects existed almostly completely in the group and organization dimension. Gap-level differences according to the number of hospital bed existed in only two categories. 6) The general causes of the gap were indicated to be 'Knowledge/ skill/ experience deficit', 'Limitation of rules and systems/ Inappropriate organizational environment' for most items, categories, and dimensions. The results of this study indicate that extensive competency developing strategies must be developed, because a gap was found in all items and categories. Specially, there is a need to concentrate attention on competencies in the group and organizational dimension which had a wider gap level. And it is important to take an individual approach according to the cause for each gap. In order to produce effective competency developing strategies, top managers must have sinsights into the importance of nursing staff development and nursing officer's efforts to develop themselves must be achieved. Further multi-dimensional(education, personnel-policy, nursing/ organizational environment) solutions to the gap must be developed and utilized.

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A Proposal of Cybersecurity Technical Response Job Competency Framework and its Applicable Model Implementation (사이버보안 기술적 대응 직무 역량 프레임워크 제안 및 적용 모델 구현 사례)

  • Hong, Soonjwa;Park, Hanjin;Choi, Younghan;Kang, Jungmin
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.30 no.6
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    • pp.1167-1187
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    • 2020
  • We are facing the situation where cyber threats such as hacking, malware, data leakage, and theft, become an important issue in the perspective of personal daily life, business, and national security. Although various efforts are being made to response to the cyber threats in the national and industrial sectors, the problems such as the industry-academia skill-gap, shortage of cybersecurity professionals are still serious. Thus, in order to overcome the skill-gap and shortage problems, we propose a Cybersecurity technical response Job Competency(CtrJC) framework by adopting the concept of cybersecurity personnel's job competency. As a sample use-case study, we implement the CtrJC against to personals who are charged in realtime cybersecurity response, which is an important job at the national and organization level, and verify the our framework's effects. We implement a sample model, which is a CtrJC against to realtime cyber threats (We call it as CtrJC-R), and study the verification and validation of the implemented model.

A Study in the Water Leakage Prevention around the Windows with the Stone Materials in the Apartment House (공동주택 외부 석재마감에 따른 창호주위 누수방지에 관한 연구)

  • Yun, Hong-Jung;Cho, Tae-Jea
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2006.11a
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    • pp.117-121
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    • 2006
  • This study intends to suggest the effective methods for water leakage prevention around the windows in stone works to up-grade the outdoor public space that has been taken much portion of apartment housing trends. The subjects of the study was selected among the domestic subcontractors of stone works. There are four methods for water leakage prevention around the windows; Firstly, the painting water-proof method after the masonry. Secondly, the urethane water-proof method after galvanizing panels on the gap. Thirdly, the separation method between stone and substructure and the last one is water-proof method that they put some water-proof screen between stone and substructure with the EPDM sheets. According to the analysis of the water-proof effects, constructability and planning, we could approach to conclusion that the most influent items to the water-leakage are the filling material's deformation, the state of oxygenation and deterioration of work skill. Among the water-proof methods in construction the EPDM sheet is most excellent water-proof method to meet the technical conditions. However, we have to apply it to stone works as a water-proof method for the decrease of the leakage defects after standardizing the materials, test and construction skill because there are many work skills according the subcontractors.

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