• Title/Summary/Keyword: Human Management

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Union Substitution Strategy and Human Resource Management by Non-Unionized Valero Energy Co. (비노조기업 Valero Energy의 노조대체전략과 인적자원관리)

  • Lee, Jeonghyun
    • Korean Journal of Labor Studies
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    • v.24 no.2
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    • pp.409-441
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    • 2018
  • This study is a case study about the Valero Energy Corporation, the largest American independent refinery company, examining the characteristics of human resource management as a union avoidance strategy. The main research questions here are whether union substitution strategy differs clearly from union suppression strategy in the context of Valero Energy. Since the establishment in 1980, the Valero had maintained non-union tradition. The typical examples of human resource management in the non-unionized American companies are easily found in the Valero, such as strong CEO leadership, manpower policy emphasizing corporate culture and teamwork, direct communication between company and individual employees, no lay-off policy and no outsourcing policy of HRM, salary level around average of industry and best level of fringe benefits in the industry, non-union tradition and well-functioned alternative dispute resolution system and so on. Until now, based on tremendous growth and profitability, the company have applied union substitution method adopted by good companies as concrete method of union avoidance strategy instead of union suppression method that marginal enterprise prefers.

Association between Caregiver's Awareness of Human Rights and Quality of Service: Focused on Human Right Education (요양보호사의 노인인권의식과 서비스 질에 대한 인식 수준의 관련성: 인권교육 조절효과 중심으로)

  • Eun-Sim Jeong;Young-Joon Seo;Young-Joo Won;Min-Hee Heo;Jin-Won Noh
    • Health Policy and Management
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    • v.33 no.3
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    • pp.311-324
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    • 2023
  • Background: Long-term care insurance for the elderly has been stably established along with the quantitative expansion of long-term care facilities. Indeed, the need for a paradigm about human rights-based service approach is being raised throughout society from a service perspective. Therefore, this study aimed to analyze the association between elderly human rights awareness and quality of service by considering human rights education as a moderate variable. Methods: This study conducted surveys with 138 caregivers working in long-term care facilities located in Seoul and Gangwon. General characteristics, awareness of human rights, and the level of service quality were examined using descriptive statistics, frequency analysis, and correlation analysis. And multi-variable linear regression with a hierarchical framework was employed. These analyses were performed using IBM SPSS ver. 25.0. Results: Of the 138 caregivers, 97.1% were female, 87.7% were more than 50 years old, and most of their education level was high-school graduates. Their length of employment ranged from more than 5 years to less than 10 years. The level of awareness regarding elderly human rights of the elderly was below normal (mean=2.21), but the quality of service was high (mean=4.21), and the need for human rights education was also high (mean=4.28). Among the general characteristics, the length of employment was significantly associated with awareness of elderly human rights. Moreover, political rights awareness, included as sub-domains of human rights, was positively associated with quality of service. However, the moderating variable, human rights education, was not significantly associated with the quality of service. Conclusion: In this study, human rights education, as a moderating variable, did not have a statistically significant effect on caregivers' human rights awareness in relation to service quality. This finding is inconsistent with previous research results. These results can be explained by the fact that the frequency of education in long-term care facilities was a significant factor in the practice of protecting the human rights of the elderly. Therefore ongoing encouragement for the frequency of current human rights education and improvements in the educational approach appear to be necessary. In addition, these findings reveal the need for strength of education policies and effective in-depth research about human rights and quality of service to respect the human rights of the elderly.

A Sampling Inspection Plan with Human Error: Considering the Relationship between Visual Inspection Time and Human Error Rate

  • Lee, Yong-Hwa;Hong, Seung-Kweon
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.5
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    • pp.645-650
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    • 2011
  • Objective: The aim of this study is to design a sampling inspection plan with human error which is changing according to inspection time. Background: Typical sampling inspection plans have been established typically based on an assumption of the perfect inspection without human error. However, most of all inspection tasks include human errors in the process of inspection. Therefore, a sampling inspection plan should be designed with consideration of imperfect inspection. Method: A model for single sampling inspection plans were proposed for the cases that visual inspection error rate is changing according to inspection time. Additionally, a sampling inspection plan for an optimal inspection time was proposed. In order to show an applied example of the proposed model, an experiment for visual inspection task was performed and the inspection error rates were measured according to the inspection time. Results: Inspection error rates changed according to inspection time. The inspection error rate could be reflected on the single sampling inspection plans for attribute. In particular, inspection error rate in an optimal inspection time may be used for a reasonable single sampling plan in a practical view. Conclusion: Human error rate in inspection tasks should be reflected on typical single sampling inspection plans. A sampling inspection plan with consideration of human error requires more sampling number than a typical sampling plan with perfect inspection. Application: The result of this research may help to determine more practical sampling inspection plan rather than typical one.

A Design and Implementation of a Science and Technology Policy Expert Management System Using the KRISTAL-2002 (KRISTAL-2002를 이용한 과학기술 정책전문가 관리시스템 설계 및 구현)

  • Han, Hee-Jun;Park, Jung-Hoon;Yoon, Young-Joon;Shon, Kang-Ryul
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.594-598
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    • 2006
  • Many institutes and organizations carrying out the national R&D projects have and use the expert pool database at each need. But there is lack of human resources information about expert in science and technology part for many policy planning and committee activity, also most of the expert pools are scattered on several database systems. So it is necessary to manage systematically the human resources informations about scientific expert. As the committeeman assignment and committee findings management are conducted by the off-line method, there are wastes of time and labor in committeeman assignment process and committee history management. Therefore we need to provide an effective and automatic process for committeeman assignment and management. In this paper, we construct a database for expert pool who can be used in committee activity or policy planning, and implement a system that services committee management and committeeman assignment process. The human information retrieval service of this system is based on the KRISTAL-2002, an information retrieval and management system developed by KISTI.

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The effects of job environments for window bakery employee in Jeju on the management performance (제주지역 원도우 베이커리 종사자의 직무환경이 경영성과에 미치는 영향)

  • Kim, Chul-Gon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.9
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    • pp.35-48
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    • 2019
  • This study examined the effects of the job environment factors for window bakery employees in Jeju on the management performance. The job environment factors, which were human environment, working environment, facility environment, welfare environment, and convenient environment, affected the management performance of window bakery employees in Jeju. Economic performance, customer performance, and employee performance were the major factors influencing the management performance. The working environment (.176) and convenient environment (.227) affected the economic performance. The customer performance depended on the human environment (.147) and working environment (.095). Furthermore, the employee performance was affected by the human environment (.195), working environment (.135), and welfare environment (.129). These results indicated that the management performance of window bakery employees in Jeju was influenced by the job environment, particularly the working environment. Therefore, it is necessary to improve the working environment by providing pleasant humidity, good ventilation, and efficient working flow place to window bakery employees.

Development of a Crew Resource Management Training Program for Reduction of Human Errors in APR-1400 Nuclear Power Plant (국내 원자력발전소 인적오류 저감을 위한 Crew Resource Management 교육훈련체계 개발)

  • Kim, Sa-Kil;Byun, Seong-Nam;Lee, Dhong-Hoon;Jeong, Choong-Heui
    • Journal of the Ergonomics Society of Korea
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    • v.28 no.1
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    • pp.37-51
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    • 2009
  • The nuclear power industry in the world has recognized the importance of integrating non-technical and team skills training with the technical training given to its control room operators to reduce human errors since the Three Mile Island and Chernobyl accidents. The Nuclear power plant (NPP) industry in Korea has been also making efforts to reduce the human errors which largely have contributed to 120 nuclear reactor trips from the year 2001 to 2006. The Crew Resource Management (CRM) training was one of the efforts to reduce the human errors in the nuclear power industry. The CRM was developed as a response to new insights into the causes of aircraft accidents which followed from the introduction of flight recorders and cockpit voice recorders into modern jet aircraft. The CRM first became widely used in the commercial airline industry, but military aviation, shipboard crews, medical and surgical teams, offshore oil crews, and other high-consequence, high-risk, time-critical industry teams soon followed. This study aims to develop a CRM training program that helps to improve plant performance by reducing the number of reactor trips caused by the operators' errors in Korean NPP. The program is; firstly, based on the work we conducted to develop a human factors training from the applications to the Nuclear Power Plant; secondly, based on a number of guidelines from the current practicable literature; thirdly, focused on team skills, such as leadership, situational awareness, teamwork, and communication, which have been widely known to be critical for improving the operational performance and reducing human errors in Korean NPPs; lastly, similar to the event-based training approach that many researchers have applied in other domains: aircraft, medical operations, railroads, and offshore oilrigs. We conducted an experiment to test effectiveness of the CRM training program in a condition of simulated control room also. We found that the program made the operators' attitudes and behaviors be improved positively from the experimental results. The more implications of the finding were discussed further in detail.

Multiskilling and Labor Productivity Growth (다능화와 노동생산성 성장)

  • Kim, Yong-Min;Park, Ki Seong
    • Journal of Labour Economics
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    • v.26 no.3
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    • pp.49-75
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    • 2003
  • This paper empirically examines multiskill formation as a critical mechanism of human capital accumulation within the firm. We investigate various factors that foster multiskill formation of the employees at the workplace. We also investigate whether and how multiskill formation of the employees, in tum, affect the labor productivity. Our empirical results are summarized as the following. First, skills of the employees are developed along the sequential path rather than the parallel path. They evolve from the simple-skill to the single-skill, and then to the multi-skill state. Second, multi skilling is stimulated by uncertainty factors of the environment and various human resource management practices such as mutual learning among workers, workers' participation in decision making, and job rotation. Third, the increase in the ratio of multiskilled workers in the firm has a positive impact on the growth of the firm's labor productivity. Our analyses show that the labor productivity growth increases by 0.019 with the increase in multi skilling ratio by 0.1. Fourth, uncertainty and human resource management practices had an indirect impact on labor productivity growth only through multiskilling. These results strongly indicate that multiskilling is a result of human capital accumulation fostered by various human resource management practices.

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A Theoretical Comparative Study of Human Resource Security Based on Korean and Int'l Information Security Management Systems (국내·외 정보보호 관리체계기반의 인적보안의 이론적 비교연구)

  • Rha, Hyeon-Dae;Chung, Hyun-soo
    • Journal of Convergence Society for SMB
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    • v.6 no.3
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    • pp.13-19
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    • 2016
  • In various ICBM (IoT, Bigdata, Cloud, Mobile) IT convergence environments, IT technologies have been evolved, new information security threats have been occurred. As information security incidents in major public agencies, financial institutions and companies occurred, it was emphasized that the importance of human security was disclosed. Thus, implementing of information security management system could protect hacks and security breaches and respond quickly to accidents so it minimized the sized of loss. In this paper, comparison of human security controls shown in ISO27001, COBIT, NIST 800-53, K-ISMS, Cyber Security Framework such as the main information security management systems was analyzed, and proposed of the security implications about effective controls of human resources security issues.

The Simulation and Forecast Model for Human Resources of Semiconductor Wafer Fab Operation

  • Tzeng, Gwo-Hshiung;Chang, Chun-Yen;Lo, Mei-Chen
    • Industrial Engineering and Management Systems
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    • v.4 no.1
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    • pp.47-53
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    • 2005
  • The efficiency of fabrication (fab) operation is one of the key factors in order for a semiconductor manufacturing company to stay competitive. Optimization of manpower and forecasting manpower needs in a modern fab is an essential part of the future strategic planing and a very important to the operational efficiency. As the semiconductor manufacturing technology has entered the 8-inch wafer era, the complexity of fab operation increases with the increase of wafer size. The wafer handling method has evolved from manual mode in 6-inch wafer fab to semi-automated or fully automated factory in 8-inch and 12-inch wafer fab. The distribution of manpower requirement in each specialty varied as the trend of fab operation goes for downsizing manpower with automation and outsourcing maintenance work. This paper is to study the specialty distribution of manpower from the requirement in a typical 6-inch, 8-inch to 12-inch wafer fab. The human resource planning in today’s fab operation shall consider many factors, which include the stability of technical talents. This empirical study mainly focuses on the human resource planning, the manpower distribution of specialty structure and the forecast model of internal demand/supply in current semiconductor manufacturing company. Considering the market fluctuation with the demand of varied products and the advance in process technology, the study is to design a headcount forecast model based on current manpower planning for direct labour (DL) and indirect labour (IDL) in Taiwan’s fab. The model can be used to forecast the future manpower requirement on each specialty for the strategic planning of human resource to serve the development of the industry.