• Title/Summary/Keyword: Generation Empathy

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A Study on the Development and Operation of Educational Programs to Overcome Generational Differences in Organizations - Focusing on LX Hausys Generation Empathy Program (조직 내 세대차이 극복 위한 교육프로그램 개발 및 운영 사례에 관한 연구 - LX하우시스 세대공감 프로그램을 중심으로 -)

  • Kim, SungGun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.18 no.4
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    • pp.111-122
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    • 2022
  • Many companies are now studying these generational conflict issues and seeking countermeasures. As seen in the recent performance-based pay issue, the MZ generation is boldly showing their intention unlike the previous generation. This study focuses on LX Hausys' education program to overcome the generation gap. As a representative field education program of LXHausys, it is a longevity education program that was developed and operated at the end of 14 years and has been in operation so far. By acknowledging and understanding the generation gap through this educational program, it was possible to see that they could sympathize and accept each other one step further, and that trust in each other was formed on the basis of it. The success factors of the generation empathy program were identified as the willingness to share perceptions between labor and management, participatory education programs, active participation of members, and overcoming generation empathy. Through such education, the organization should continuously raise the issue of generational empathy and allow members to recognize it as an object to overcome. To this end, efforts should be made to overcome generational differences.

Mediating Effect of Empathy in the Relationship between Communication Skills and Interpersonal Relationship of MZ Generation Nursing Students (MZ세대 간호대학생의 의사소통능력과 대인관계유능성의 관계에서 공감능력의 매개효과)

  • Yang-Sin Kim;Jae-Sook Lee
    • Journal of Industrial Convergence
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    • v.22 no.5
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    • pp.89-96
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    • 2024
  • This is a descriptive research study to confirm the mediating effect of empathy in the relationship between communication skills and interpersonal relationship of MZ generation nursing students. The subjects of this study were 129 nursing students born in 1981 to 2006, corresponding to the MZ generation, and the data collection period was from May 20 to July 30, 2023. The collected data were analyzed using the SPSS 25.0 program, and the mediating effect of empathy was tested by Baron and Kenny's three-step mediating effect verification procedure, and Sobel test was conducted to test the statistical significance of the mediating effect. As a result of the analysis, communication skills (β=.45, p<.001) and empathy (β=.18, p=.008) had a significant effect on interpersonal relationship. These variables were found to have 48.4% explanatory power for interpersonal relationship. Empathy had a partial mediating effect (z=2.39, p=.016) in the relationship between communication skills and interpersonal relationship. Based on the results of this study, it is necessary to understand the characteristics of the MZ generation familiar with the non-face-to-face culture that will be in charge of future nursing and to develop effective programs to improve their interpersonal relationship.

The effect of Yukjabaegi (six bit song) on overcoming grief through empathy sung by Hyang-ryun An pepped us up on YouTube (https://youtu.be/04RRMyOGW90)

  • Ko, Kyung Ja;Hwang, Sung Yeoun
    • CELLMED
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    • v.6 no.4
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    • pp.26.1-26.3
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    • 2016
  • The purpose of this article is to argue that Korean music, Yukjabaegi (six-bit songs), helps us overcome grief. It is not untrue to say that Yukjabaegi is among the greatest types of music in Korea. This is a testament to the prominence of this statue among Han Ak (Korean music, 韓樂). Empathy is an inherent human quality involving all parts of the brain which is also linked to feelings of love. Empathy is created the moment we imagine ourselves in someone else's situation. Moreover, if empathy is good for us, the generation of empathy may actually mobilize our strength. Koreans have superior strength in overcoming grief and difficult situations by singing together. Often Koreans feel that their lives and labors are difficult, they start singing Yukjabaegi because they consider grief and anxiety wear on a person more than hard work. Listening to and singing Yukjabaegi can cheer up people who feel as limp as a rag after hard labor. Tackling reality and venting the experience via creative expression is bound to be healthy. Under a change of the rhythm pattern, Yukjabaegi thus becomes a major form of amusement for those suffering from difficult situations and comes as a true friend to share in our grief with us. Singing together via Yukjabaegi is a time to share grief. Thus, this, author believes that it is related to empathy. It helps us overcome grief by means of music therapy.

A Study on the Effect of Involuntary Participation in Communication Program Satisfaction on Empathy and Organizational Commitment (비자발적으로 참여하는 소통프로그램만족도가 공감능력과 조직몰입에 미치는 영향에 관한 연구)

  • Shin Soo Haeng
    • Knowledge Management Research
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    • v.24 no.4
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    • pp.43-61
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    • 2023
  • Businesses recognize the importance of empathy among members for achieving organizational goals. Accordingly, they have developed and implemented communication programs aimed at enhancing mutual understanding between the MZ generation and the older generation. However, recent communication programs conducted by businesses differ in that they involve compulsory participation driven by the organization. This study sought to empirically examine their effectiveness. Data was collected from 697 participants in communication programs to validate the proposed research model, which was empirically tested through regression analysis. The results of the analysis confirmed the effectiveness of communication programs even in non-voluntary situations and highlighted intergenerational perception differences. The findings of this study emphasize the significant role of communication and empathy within organizations. Consequently, they have impacted the development of communication strategies and culture within organizations, and are expected to provide theoretical and practical insights valuable to researchers and practitioners interested in intergenerational perception differences from a knowledge management perspective.

Characteristics and Changes in Scientific Empathy during Students' Productive Disciplinary Engagement in Science (학생들의 생산적 과학 참여에서 발현되는 과학공감의 특성과 변화 분석)

  • Heesun, Yang;Seong-Joo, Kang
    • Journal of The Korean Association For Science Education
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    • v.44 no.1
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    • pp.11-27
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    • 2024
  • This study aimed to investigate the role of scientific empathy in influencing students' productive disciplinary engagement in scientific activities and analyze the key factors of scientific empathy that manifest during this process. Twelve fifth-grade students were divided into three subgroups based on their general empathic abilities. Lessons promoting productive disciplinary engagement, integrating design thinking processes, were conducted. Subgroup discourse analysis during idea generation and prototype stages, two of five problem-solving steps, enabled observation of scientific empathy and practice aspects. The results showed that applying scientific empathy effectively through design thinking facilitated students' productive disciplinary engagement in science. In the idea generation stage, we observed an initial increase followed by a decrease in scientific empathy and practice utterances, while during the prototyping stage, utterance frequency increased, particularly in the later part. However, subgroups with lower empathic abilities displayed decreased discourse frequency in scientific empathy and practice during the prototype stage due to a lack of collaborative communication. Across all empathic ability levels, the students articulated all five key factors of scientific empathy through their utterances in situations involving productive science engagement. In the high empathic ability subgroup, empathic understanding and concern were emphasized, whereas in the low empathic ability subgroup, sensitivity, scientific imagination, and situational interest, factors of empathizing with the research object, were prominent. These results indicate that experiences of scientific empathy with research objects, beyond general empathetic abilities, serve as a distinct and crucial factor in stimulating diverse participation and sustaining students' productive engagement in scientific activities during science classes. By suggesting the potential multidimensional impact of scientific empathy on productive disciplinary engagement, this study contributes to discussions on the theoretical structure and stability of scientific empathy in science education.

Research on the Relationship between the Service Quality and Customer Loyalty of the Hair Beauty Industry for the Silver Generation : With a Focus on Relationship Quality (실버세대 헤어 미용업의 서비스품질과 고객충성도에 대한 관계성 연구: 관계품질을 중심으로)

  • You, Min-Jung;Kim, Sung-Nam
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.7
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    • pp.410-416
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    • 2017
  • The silver generation in our aging society will rapidly emergeas a new consumer group and the service industry used by silver customers will develop going forward. The beauty service sector is one of the most needed ones for the qualitative improvement of life for the silver generation. In this research, ananalysis was conducted on 244 persons of the silver generation living in Seoul, in order to examine the factors affecting the quality of the beauty service for the silver generation and their relationships with customer loyalty. For the statistical treatment of the empirical analysis, the SPSS 23.0 and AMOS 23.0 statistical programs were used. The results of the analysis showed that the service quality perceived by the silver customers who used the beauty service had significant effects on trust and flow, which are the relationship qualities, and that trust and flow had positive effects on customer loyalty. Also, it was found that, in the relationship between service quality and customer loyalty, trust had mediating effects on reliability, responsiveness, empathy, and assurance, and that flow had mediating effects on reliability, responsiveness, empathy, assurance, and tangibility. The results of this research are significant in that they present the basic data enabling the beauty industry to play an important role for the silver generation, under the present circumstances in which the beauty service industry has minimal educational programs exclusively available for the silver generation.

Seeking for Underlying Meaning of the 'house' and Characteristics in Music Video - Analyzing Seotaiji and Boys and BTS Music Video in Perspective of Generation - ( 뮤직비디오에 나타난 '집'의 의미와 성격 - 서태지와 아이들, 방탄소년단 작품에 대한 세대론적 접근 -)

  • Kil, Hye Bin;Ahn, Soong Beum
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.24-34
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    • 2019
  • This study compares in depth the song performed by two groups, one by 'Seo Taiji And His Boys'(X Generation) and the other by 'BTS'(C Generation) based on the discourse about the 'X Generation' in the 1990s and the 'C Generation' in the 2010s. It will specifically focus on the nature of 'home' that has great significance in the music video and will find the sociocultural meaning of it. Based on the analysis, the original performance by 'Seo Taiji and The Boys' demonstrated the vertical structure of enlightenment and discipline and narrated the story with the plot of 'maturity'. The meaning of 'home' in the original version shifts from a target of resistance to a subject of internalization. The remake music video of BTS demonstrated a horizontal structure of empathy and solidarity and narrated the story with the plot of 'pursuit/discovery'. The 'home' here can be considered the life itself of a person who maintains one's self identity.

A Study on Popular Sentiment for Generation MZ: Through social media (SNS) sentiment analysis (MZ세대에 대한 대중감성 연구: 소셜미디어(SNS) 감성 분석을 통해)

  • Myung-suk Ann
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.19-26
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    • 2023
  • In this study, the public sensitivity of the 'MZ generation' was examined through the social media big data sensitivity analysis method. For the analysis, the consumer account SNS text was examined, and positive and negative emotional factors were presented by classifying external sensibilities and emotions of the MZ generation. In conclusion, the positive emotions of liking and interest in relation to the "MZ generation" were 72.1%, higher than the negative emotional ratio of 27.9%. In positive sensitivity, the older generation showed 'a favorable feeling for the individuality and dignifiedness of the MZ generation' and 'interest in the MZ generation with new values'. In contrast, the MZ generation has a favorable feeling for 'the fact that they are a generation of their own boldness, youthfulness and individuality' and 'small growthism'. Negative sensitivity outside the MZ generation was found to be 'A concern about the marriage avoidance, employment difficulties, debt investment, and resignation trends of the MZ generation', 'Hate the MZ generation who treats Kkondae' and 'Difficult to talk to the MZ generation'. On the other hand, the negative emotions felt by the MZ generation itself were 'Rejection of generalization', 'Rejection of generation and gender conflicts', 'Rejection of competition worse than the older generation', 'Relative failure of the rich era', and 'Sadness to live in a predicted climate disaster'. Therefore, the older generation should not look at the MZ generation in general, but as individuals, and should alleviate conflicts with intergenerational understanding and empathy. there is a need for community consideration to solve generational conflicts, gender conflicts, and environmental problems.

A Study on the Autonomous Decision Right of Emotional AI based on Analysis of 4th Wave Technology Availability in the Hyper-Linkage (무한연결시 4차 산업기술의 이용 가능성 분석을 통한 감성 인공 지능의 자율 결정권에 관한 연구)

  • Seo, Dae-Sung
    • Journal of Convergence for Information Technology
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    • v.9 no.8
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    • pp.9-19
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    • 2019
  • The effects of artificial intelligence technology is social science research as research on the impact on industry and changes in daily life, etc. This means that developing 'emotion AI' will prepare 'next-generation 3D-vector-sensitive AI'. This suggests the main keywords of the tertiary AI decision-making power. Particularly important results will be achieved because of the importance of current unethical learning and the implementation of decision-making systems that reflect ethical value judgments. This is a data based simulation, and required (1)Available data, (2)the technology for the goal of simulation. This takes into account the general content of the intended simulation based research. Currently, existing researches focus on meaningful research motivation, but this study presents the direction of technology. So, empirical analysis is consistent with the decision-making power of each country vs. new technology firms for AI on ehtic responsibility. As a result, there is a need for a concrete contribution and interpretation that can be achieved for the ethic Responsibility, on the technical side of AI / ML. In AI decision making, analytic power of human empathy should be included tech own trust.

Exploring Topic Defining Patterns of Students in Interdisciplinary Capstone Design Class (캡스톤 디자인 수업에서 학생들의 주제 결정 패턴 탐색)

  • Byun, Moon Kyoung
    • Journal of Engineering Education Research
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    • v.21 no.1
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    • pp.14-26
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    • 2018
  • The goal of this study was to explore topic defining patterns of students in interdisciplinary Capstone Design Class. Thematic analysis methodology was used to examine 85 Korean college students' lived experience of project topic generation which is for interdisciplinary capstone design class and Individual open-ended survey for constituted the data sources. Findings show four contexts of student's topic defining patterns using thematic analysis including (a) one leader's directed problem representation, (b) team common decision making after brainstorming, (c) empathy with professor proposed issue, (d) problems offered to students by corporate or research competitions. Based on research result, I could suggest instructional strategies of Capstone Design Class of teacher for helping their students' topic defining. It was necessary to minimize the opinions of the instructors at the beginning of class and minimize the number of team members. And also it provided a lot of opportunities to collaborate with companies in the topic selection process, it will help to develop the students' ability to determine the valuable topic in project.