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A Study on the Effects of Emotional Labor on Counterproductive Work Behavior via Burnout (감정노동이 직무소진을 매개로 반생산적과업행동에 미치는 영향에 관한 연구)

  • Kang, Mi-Young;Han, Na-Young;Bae, Sang-Wook
    • Management & Information Systems Review
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    • v.36 no.1
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    • pp.309-327
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    • 2017
  • Recently the importance of emotional labor has increased so this study aims to prove the effects of emotional labor(surface acting and deep acting) on counterproductive work behaviors(deviate from organization and individual deviation) using burnout(emotional exhaustion, personality disorder, decrease in sense of accomplishment) as a medium. 350 surveys were sent to employees such as workers from call centers, salesperson from department store, financial worker, hospital staff, flight attendant and workers from customer center who and worked with emotional labor and 300 surveys excluding insincere ones were used for analysis. The result is as follows. First, surface acting which is a type of emotional labor chosen by customer workers had a positive effect on burnout such as personality disorder and decrease in sense of accomplishment. Second, deep acting had a negative effect on personality disorder and decrease in sense of accomplishment but did not show any effect on emotional exhaustion. Third, personality disorder and decrease in sense of accomplishment among burnout had effect on counterproductive work behaviors(deviate from organization, individual deviation) but emotional exhaustion did not show any effect on work behaviors(deviate from organization, individual deviation). Based on the result of analysis, implication of this study and direction of future research were suggested.

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The Study of the Increase of Entrepreneurship and Entrepreneurial Competency Thru Win-Win Type Field Study: New Store Movement Case (상생형 현장실습교육을 통한 기업가정신과 창업가 역량 향상에 관한 연구: 새가게운동 사례)

  • Lee, You-Tay;Jung, Dae Sung;Oh, Youn Seok
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.1
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    • pp.121-130
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    • 2016
  • There is a growing interest in the technology transfer and commercialization both at home and abroad. Accordingly, this study looked at the concept of technology transfer and commercialization, identified the factors that should be taken into account in order to facilitate technology transfer and commercialization, and then performed a empirical analysis. As for the conventional technology transfer and commercialization, there was a tendency to limit its scope to the exploration, transfer and commercialization of technology itself. Here in this research, technology transfer and commercialization is defined the category to expand as various activities implemented in order to make sure that intellectual properties such as intangible technological developments, know-how, and knowledge are transferred between the relevant parties through a contract or negotiation, and the party to which the transfer is made can then further develop and exploit the technology into tangible products and other activities to obtain economic benefit out of that. In addition, the findings of the positive analysis of technology transfer and commercialization revealed that the focus of facilitating technology transfer has been on the technology itself, its management and securing efficiency of the systems and institutions involved in the technology transfer and commercialization. So there was lack of recognition as to the importance of financial support given to the phase of technology commercialization. This indicates that when it comes to the technology transfer and commercialization, quantitative performance has been the focus of interest such as patent application, registration, number of technology transfers, royalty, etc. So there was not enough understanding as to the issues of starting up a business, creating quality jobs through technology transfer and commercialization, which are directly related to the realization of the creative economy. In this regard, this research is expected to be used for the development for the future policies to boost technology transfer and commercialization as it suggests not only simply ensuring quantitative performance but also necessary to create the environment for the creation of the stable ecosystem for the parties involved in the technology transfer and commercialization and then to build circumstances in which creative economy can be realized.

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Review of the Current Forage Production, Supply, and Quality Measure Standard in South Korea

  • Kim, Jong Duk;Seo, Myeongchon;Lee, Sang Cheol;Han, Kun-Jun
    • Journal of The Korean Society of Grassland and Forage Science
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    • v.40 no.3
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    • pp.149-155
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    • 2020
  • Cattle feeding in South Korea has been heavily dependent on domestically produced rice straw and imported grain. Around 42% of domestically produced rice straw is utilized for forage, and the remainder is recycled to restore soil fertility. Approximately 35% of round baleages were made with rice straw. However, higher quality hay is desired over rice straw. Due to increasing stockpiles of rice, there has been an economic burden on the government to store the surplus; therefore production of annual forage crops in rice fields has been further promoted in recent years. Hay import from the USA currently constitutes more than 80% of total imported hays. The main imported hays are alfalfa (Medicago sativa), timothy (Phleum pretense), and tall fescue (Festica arundinacea). The estimated forage required for cattle feeding was approximately 5.4 million MT in 2016. Domestically produced forage sates only 43% of that value, while low quality rice straw and imported hay covered the rest of demand by 33% and 20%, respectively. As utilization of domestically produced forage is more desirable for forage-based cattle production, long-term strategies have been necessary to promote domestic production of high quality baleage. One such strategy has been utilizing the fertile soil and abundance of fallow rice fields of western region of S. Korea to produce forage crops. Italian ryegrass (Lolium multiflorum) is the most successfully produced winter annual in the region and is approximately 56% of the total winter annual forage production. Forage sorghums (Sorghum bicolor), sorghum × sudangrass hybrids, and hybrid corn (Zea mays) produce a substantial amount of warm-season forage during summer. Produced forage has been largely stored through baleage due to heavy dew and frequent rains and has been evaluated according to S. Korea's newly implemented baleage commodity evaluation system. The system weighs 50% of its total grading points on moisture content because of its importance in deliverable DM content and desirable baleage fermentation; this has proved to be an effective method. Although further improvement is required for the future of forage production in South Korea, the current government-led forage production in rice fields has been able to alleviate some of the country's shortage for quality hay.

Development of an Verification System for Enhancing BIM Design Base on Usability (활용성을 고려한 BIM 설계 오류 검증시스템 개발)

  • Yang, Dong-Suk
    • Land and Housing Review
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    • v.8 no.1
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    • pp.23-29
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    • 2017
  • The BIM design is expected to expand to the domestic and overseas construction industries, depending on the effect of construction productivity and quality improvement. However, with the obligation of Public Procurement Service to design the BIM design, it includes a design error and the problem of utilization of 3D design by choosing a simple 2D to 3D remodelling method that can not be modelled in 3D modeling or use of the construction and maintenance phases. The results reviewed by BIM design results were largely underutilized and were not even performed with the verification of the error. In order to resolve this, one must develop the check system that secures the quality of BIM design and ensure that the reliability of BIM results are available. In this study, it is designed to develop a program that can automatically verify the design of the BIM design results such as violation of the rules of the BIM design, design flaws, and improve the usability of the BIM design. In particular, this programs were developed not only to identify programmes that were not commercially available, but also to validate drawings in low-light computer environments. The developed program(LH-BIM) store the information of attribute extracted from the Revit file(ArchiCAD, IFC file included) in the integrated DB. This provides the ability to freely lookup the features and properties of drawings delivered exclusively by the LH-BIM Program without using the Revit tools. By doing so, it was possible to resolve the difficulties of using traditional commercial programs and to ensure that they operate only with traditional PC performance. Further, the results of the various BIM software can be readily validated, which can be solved the conversion process error of IFC in the case of SMC. Additionally, the developed program has the ability to automatically check the error and design criteria of the drawings, as well as the ability to calculate the area estimation. These functions allow businesses to apply simple and easy tasks to operate tasks of BIM modelling. The developed system(LH-BIM) carried out a verification test by reviewing the review of the BIM Design model of the Korea Land & Housing Corporation. It is hoped that the verification system will not only be able to achieve the Quality of BIM design, but also contribute to the expansion of BIM and future construction BIM.

The Effect of Retail Site Characteristics and Out-door Promotion on the Retailer's Performance (소매정의 입지축성과 점두판촉이 소매점성과에 미치는 영향)

  • Yi, Sung-Keun;Choi, Ji-Ho
    • Journal of Distribution Research
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    • v.10 no.1
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    • pp.107-122
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    • 2005
  • The purpose of this research is to find out what factors have an effect on the retailer's performance. Most of the former researches in the similar fields performed their study based on the customers reasons for revisiting or store loyalty. But this research has been done not based on the customer but based on the retailers. It means that the data was collected from individual retailer. Considering the former research and characteristics of the franchisee retailers, size of temporal population around the retailers, visibility of the retailer, competition situation, out-door promotion, street shelf, size of the retailer were selected as factors affecting on the retailers performance. As a performance variable, number of visitors happened to observation period. Data collection was performed through the observation of the retail circumstance and interview with the retailers owner. As meaningful variables affecting on the retailers performance, size of temporal population around the retailers, visibility of the retailer were found in the 5% significance level, and out-door promotion, street shelf, size of the retailer in the 10% significance level, whereas competition situation did not have effect on retailers performance. Finally, we discuss several theoretical and practical implications, and suggest limitations for the research and future research issue.

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The Study of Diffusion and Outlook for Smart Phone in Smart Nomad Era (스마트 노매드 시대 스마트폰의 확산과 전망에 대한 연구)

  • Nam, Chong-Hoon
    • Journal of Digital Contents Society
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    • v.11 no.3
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    • pp.315-322
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    • 2010
  • This study focused on mobile trend in diffusion of smart phone. Presently, it has been evolved from digital nomad to smart nomad. Smart nomad era is based on digital technology with mobility and being smart. Smart nomad that is made up high-end device and intellectual content has changed structure of industry and life style. Smart phone is a core key in smart nomad era. In 2010 smart phone has been distributed about 2.5 hundreds million which is 20% of whole mobile phone sales and the volume of smart phone sales will be getting bigger and bigger in near future. Although, there are various reasons for success of smart phone market, this research focused 4 reasons: first, development of mobile device, second, evolution of mobile content distribution, third, support of government system, fourth, success of Docomo i-mode and Apple i phone. Smart phone will grow up more rapidly. Smart phone eco-system will be more competitive in the world. In Korea, smart phone eco-system also will be very competitive. For success in the middle of this competitive environment, Korea should lead the competitive phase with development of ability of creation software and content, construction of various partnership and evolution of next generation technology and service.

Understanding Price Adjustments in E-Commerce (전자상거래 상의 가격 변화에 관한 연구)

  • Lee, Dong-Won
    • Asia pacific journal of information systems
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    • v.17 no.4
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    • pp.113-132
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    • 2007
  • Price rigidity involves prices that do not change with the regularity predicted by standard economic theory. It is of long-standing interest for firms, industries and the economy as a whole. However, due to the difficulty of measuring price rigidity and price adjustments directly, only a few studies have attempted to provide empirical evidence for explanatory theories from Economics and Marketing. This paper proposes and validates a research model to examine different theories of price rigidity and to predict what variables can explain the observed empirical regularities and variations in price adjustment patterns of Internet-based retailers. I specify and test a model using more than 3 million daily observations on 385 books, 118 DVDs and 154 CDs, sold by 22 Internet-based retailers that were collected over a 676-day period from March 2003 to February 2005. I obtained a number of interesting findings from the estimation of our logit model. First, quality seems to play a role-I find that both price levels as proxies for store quality, and information on the quality of a product consumers have, affect online price rigidity. Second, greater competition(i.e., less industry concentration) leads to less price rigidity(i.e., more price changes) on the Internet. I also find that Internet-based sellers more frequently change the prices of popular products, and the sellers with broader product coverage change prices less frequently, which seem due to economic forces faced by these Internet-based sellers. To the best of my knowledge, this research is the first to empirically assess price rigidity patterns for multiple industries in Internet-based retailing, and attempt to explain the variation in these patterns. I found that price changes are more likely to be driven by quality, competitive and economic considerations. These results speak to both the IS and economics literatures. To the IS literature these results suggest we take economic considerations into account in more sophisticated ways. The existence and variation in price rigidity argue that simplistic assumptions about frictionless and completely flexible digital prices do not capture the richness of pricing behavior on the Internet. The quality, competitive and economic forces identified in this model suggest promising directions for future theoretical and empirical work on their role in these technologically changing markets. To the economics literature these results offer new evidence on the sources of price rigidity, which can then be incorporated into the development of models of pricing at the firm, industry and even macro-economic level of analysis. It also suggests that there is much to be learned through interdisciplinary research between the IS, economics and related business disciplines.

Developing an XML Schema Design Methodology for Object-Relational Database Applications (객체-관계형 데이터베이스 응용을 위한 XML Schema 설계방법론 개발)

  • Choi Mun-Young;Joo Kyung-Soo
    • Journal of Korea Multimedia Society
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    • v.7 no.9
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    • pp.1208-1218
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    • 2004
  • Nowadays the information exchange based on XML such as B2B electronic commerce is spreading. Therefore a systematic and stable management mechanism for storing the exchanged information is needed. For this goal there are many research activities for centering on relational databases the connection between XML application and databases. But when XML data which has hierarchical structure is stored as relational databases which are expressed as relational information, a set of 2-dimensional table, there is a limitation essentially. Accordingly the modeling methodology for storing such structured information in the form of object-relational databases is needed. In order to build good quality application systems, modeling is an important first step. In 1997, the OMG adopted the UML as its standard modeling language. Since industry has warmly embraced UML, its popularity should become more important in the future. So a design methodology based on UML is needed to develop efficient XML applications. In this paper, we propose a unified design methodology for XML applications based on object-relational database using UML. To reach these goals, first we propose a systematic three step methodology to extract UML, second we introduce a XML modeling methodology to design W3C XML schema using UML and third we propose a data modeling methodology for object-relational database schema to store exchanging XML data efficiently.

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Survey of User's Satisfaction Level with the Outdoor Signboards throughout the Signboard Improvement Project (대전지역 간판 개선 사업을 통한 옥외 간판 만족도 조사)

  • Seo, Yong-Mo;Kim, Kyung-Hun;Oh, Chi-Gyu;Kim, Hyung-Jun
    • The Journal of the Korea Contents Association
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    • v.11 no.6
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    • pp.215-227
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    • 2011
  • Recently, City has contributed to the various and convenient environment by public design projects. These projects have grown very attentive to the outdoor signboards in cities. From this background, the local governments including the central government have driven to the outdoor signboards through the city street scenery improvement projects. These the outdoor signboards improvement projects are strengthen the city's aesthetic function and city street scenery. In this research, we surveyed the satisfaction level of the outdoor signboards for shop which were engaged in this project and citizen by t-test method. We surveyed 30 stores and 41 citizen for the outdoor signboard's aesthetic function, a reflection of region and store's properties and communication effects. From our results, we researched the various understanding and satisfaction of the outdoor signboards improvement projects. Stores owner and citizens did not satisfy the outdoor signboards improvement projects. From our research, in order to advertise the city's aesthetic function and to create our own unique outdoor signboards culture, a variety of tools and intensive cases are demanded, in the future the research on the outdoor signboards improvement projects must revitalized.

The Status of Mobile Personal Health Records of Atopic Dermatitis : An evaluation of features and functionality (국내외 모바일 기반 아토피피부염 개인건강기록 애플리케이션 현황)

  • Yun, Younghee;Ahn, Jin-Hyang;Lee, Bo-Ram;Kim, Hyunho;Jung, Wonmo;Jang, Bo-Hyoung;Ko, Seong-Gyu
    • Journal of Society of Preventive Korean Medicine
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    • v.19 no.2
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    • pp.103-112
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    • 2015
  • Objective : To evaluate the status of mobile personal health records (mPHR) applications of Atopic Dermatitis, assessing general characteristics, information content, features of PHR content and functions. Method : Searches were conducted from Android's Google Play and iOS's App Store. Main criteria used to include mPHRs were: providing health information of PHR function of Atopic Dermatitis; operating in Korean or English; for human. Selected mPHRs were analyzed considering general characteristics, information contents, data elements, and application features. Results : 19 applications were included in this study. 15 were providing health information. Data elements of information included general information, symptom, diagnosis, treatment, prevention, management and FAQ. No single application contained all seven data elements. Only Eight applications had PHR function. In the features analysis, one PHR applications contained all eight PHR functional features; saving profile function, profiles supported, password, import data, export data, information provided, progress chart and push-up alarm. Conclusion : mPHR is an emerging health care technology. The majority of existing mPHR applications only provide one-way information. Application designed to help users and doctors to exchange mutual information was the only one. Also, there was no application that can record the Traditional Korean Medicinal treatment information. However, as the mobile market continues to expand it is likely that more comprehensive mPHRs will be developed in the near future. New advancements in mobile technology can be utilized to enhance Tranditional Korean Medical health care.