• Proceedings of the Korean Institute of Communication Sciences Conference
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• 1991.10a
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• pp.155-158
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• 1991

In this paper, we investigate key issues and the CCITT activities related to the quality of service in the B-ISDN based on the ATM. We first clarify the relationships between the QOS(Quality of Service). NP(Network Performance), and GOS(Grade of Service). Using the GOS, network design and tuning method is suggested. Also, we examine the performance impairments and key NP parameters in ATM networks.

• The Journal of Korea Robotics Society
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• v.3 no.2
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• pp.112-116
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• 2008

This paper presents URS (Ubiquitous Robotic Space) Modeling and service technique for the robotic security service while bridging between virtual space and physical space. First, this paper introduces a concept of virtual URS and responsive virtual URS. Second, this paper addresses modeling of URS which covers modeling of indoor geometry and environment sensor. Third, this paper describes virtual URS services including interactive virual-physical bridging service.

• The Korean Journal of Emergency Medical Services
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• v.16 no.1
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• pp.103-115
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• 2012

Purpose: This is the descriptive research for providing the basic data necessary for the first aid education after understanding the first aid experience, first aid education, first aid knowledge, and educational needs of ski resorts workers. Methods: 323 workers of domestic 9 ski resorts were surveyed for data, which was collected using the systematic questionnaire from Oct. $6^{th}$ to $20^{th}$, 2011. The collected data has been processed using the program of SPSS Win. Version 14.0 and analyzed that according to the purpose of research in terms of real number, percentage, standard deviation, t-test and ANOVA. Results: 1. 58.8%(190) of ski resort workers experienced an emergency on duty and 33.6%(108) carried out the first aid for emergency patients on duty. 2. 65.6%(210) of workers experienced first aid education. 3. The percentage of correct answers of first aid knowledge was average 46.8% and average $9.35{\pm}2.54$ points out of total 20 points. 4. The first aid educational necessity indicated as follows: ski resort workers need first aid education (97.5%, 306); workers want to have the education if they have chance (94.6%, 296 persons); in addition, they need the repeated education of first aid (95.6%, 301). Conclusion: It is understood that as special first aid service can be delayed in ski resorts due to their geographical characteristics, the workers of ski resorts need the continuous and systematic first aid education enabling them to play the first responder in the first aid system when emergency situation occurs.

• Journal of the Korea Safety Management & Science
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• v.15 no.4
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• pp.407-416
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• 2013

This paper proposes an approach to analyzing the relationship between technology and services, and to identifying promising service areas for technology-based firms with the analysis of business model (BM) patents. First, BM patents and technology patents are collected and classified into their relevant categories, respectively. Second, patent citation analysis is conducted to analyze the linkage and impacts between each technology and service field at macro level. Third, as a micro level analysis, patent co-classification analysis is employed to identify the interrelationships among specific technology and service areas. Finally, the promising service areas for technology-based firms seeking service areas for diversification is investigated with portfolio analysis. The working of the proposed approach is provided with the help of a case study of IT and mobile services. The proposed approach could guide and help managers of technology-based firms to discover the opportunity of the diversification to new areas in emerging service fields.

• Journal of Korea Port Economic Association
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• v.21 no.4
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• pp.239-253
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• 2005

Although logistics service quality is considered an essential strategy for success and survival in today's internet environment, there are still a lot of question: what variables determine the extent of logistics service effect, how difficultly do the determinants affecting logistics service effect and how accomplish the decision making in the implementation of inter-organization information system. The purpose of this study is to examine a model to utilize the application and effect of logistics service through e-marketplaces. The results of empirical analysis are mentioned as follows; First, among the interorganization information system factors, four variables(top management support in organization characters, competitive degree in environment characters, relative advantage and information efficiency in innovation characters) have been shown to be primary determinant of the effect of logistics service quality. Second, the type of independent variable used results in a significant difference in the effect of logistics service quality. Third, Korean firms have to pursue the corporate strategy focused on logistics service quality.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2005.11a
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• pp.293-296
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• 2005

This study applies the Analytic Hierarchy Process (AHP) to evaluate service quality of Third-Party Logistics (3PL) service providers. For this, we first conceptualize five dimensions of 3PL service quality (i.e. tangibles, reliability, responsiveness, assurance and empathy). We then apply the AHP method to determining the relative weights of five service quality dimensions and eventually selecting the best 3PL service provider. To implement this idea in practice, we conduct an empirical study on four companies providing 3PL services in Korea.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.50
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• pp.163-185
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• 2011

The purpose of this paper is to suggest competitiveness promotion factors of korean Parcel Express Service Industry. This study considered in terms of three competitiveness promotion factors which are a firm's subjective factors, a industrial environment factors, and a governmental policy factors. According to analysis results of the factors, a firm's subjective factors(4.07 score) are scored the most ones of competitiveness promotion factors of korean Parcel Express Service Industry, to be compared with a industrial environment factors(3.89 score), with a governmental policy factors(3.76 score). Therefore, first of all, korean Parcel Express Service firms have to promote competitiveness through as follows : (1) speedy meeting to customer's needs, (2) to promote customer service, to reduce delivery lead time, (3) to procure reliability of Parcel Express Service with customers mutually, (4) strategy of global Parcel Express Service.

• East Asian mathematical journal
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• v.29 no.2
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• pp.169-187
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• 2013

The purpose of this study is to analyze whether mathematics education course can improve secondary pre-service math teacher' belief and correlation on pre-service math teacher' belief and mathematics education achievement. In order to achieve this purpose, the test was conducted to the subject of 34 pre-service secondary math teachers of the grade 2 and grade 4 who were chosen from H university in D city and we analyzed the results. Findings on this study are as follows. First, there was meaningful difference in the pre-service math teacher' belief with significant level of 0.05. This proved that mathematics education course was effective on improving pre-service math teacher' belief. Second, there was not meaningful correlation in the pre-service math teacher' belief and mathematics education achievement.

• Culinary science and hospitality research
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• v.13 no.3
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• pp.54-67
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• 2007

This study is purposed to find out the relation between the customer loyalty and customer satisfaction factors in Cheonan banquet service. To achieve the objects, customers of banquet companies in Cheonan were selected for a questionnaire survey and a total of 293 valid questionnaires are statistically analyzed, using frequency analysis, factor analysis, reliability analysis and regression analysis. The results can be summarized as follows. First, gender, occupation, family forms showed the statistically different results in the service trust. Second, service trust, menu and traffic factors have been approved to affect the revisit intention of a customer significantly. Third, service trust, menu and facilities factors have been approved to affect the word-of-mouse intention significantly. In summary, banquet managers in Cheonan have to focus on the customer satisfaction factors such as service trust, menu, traffic, facilities to meet the customers' needs.

• Computers and Concrete
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• v.21 no.4
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• pp.419-429
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• 2018

Climate changes, such as increasing of $CO_2$ concentration and global warming, will impact on the carbonation service life of concrete structures. Moreover, slag blended concrete has a lower carbonation resistance than control concrete. This study presents a probabilistic numerical procedure for evaluating the impact of climate change on carbonation service life of slag blended concrete. This numerical procedure considers both corrosion initiation period and corrosion propagation period. First, in corrosion initiation period, by using an integrated hydration-carbonation model, the amount of carbonatable substances, porosity, and carbonation depth are calculated. The probability of corrosion initiation is determined through Monte Carlo method. Second, in corrosion propagation period, a probabilistic model is proposed to calculate the critical corrosion degree at surface cracking, the probability of surface cracking, and service life. Third, based on the service life in corrosion initiation period and corrosion propagation period, the whole service life is calculated. The analysis shows that for concrete structures with 50 years service life, after considering climate changes, the service life reduces about 7%.