• Title/Summary/Keyword: Financial Services Industry

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Dilemma of Saudi Arabian Construction Industry

  • Albogamy, Abdullah;Scott, Darren;Dawood, Nashwan
    • Journal of Construction Engineering and Project Management
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    • v.3 no.4
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    • pp.35-40
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    • 2013
  • Currently, the Kingdom of Saudi Arabia (KSA) is the epicentre of building services engineering encapsulating the construction industry. On rise of technological advancements, engineers have the ease to thoroughly investigate engineering aspects. Not only engineers, but other stakeholders, tender related people, financial analysts work in parallel as well. However, there are some factors that are stumbling blocks in the way of progression including delaying factors in the construction industry. The paper provides deep insights of delaying factors regarding public building projects of the KSA. Collection of primary data was carried out by conducting a survey which comprised of 63 chief delay factors. Professionals related to construction industry were asked for ranking the factors in terms of their frequency of occurrence and degree of impact. Seven groups of risk factors are categorized and a correlation analysis is performed by identifying the correlation amongst the variables. Finally, 31 leading delay factors are extracted and reported.

An Empirical Study on User Acceptance of Micro e-Payment Systems : System Features, Transaction Cost, and Provider (소액 전자결제시스템 수용의지에 관한 실증연구 : 시스템 특성, 거래비용과 제공업체를 중심으로)

  • Chung, Suk-Kyun;Ryoo, Chang-Wan;Ku, Tae-Yong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.4
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    • pp.130-137
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    • 2010
  • This paper analyzes the main factors affecting user selection of a small-sum electronic payment system using survey data of 396 users. Several findings emerge. First, users consider three pillars and eight factors in adopting a new system : system features(stability, security, and flexibility), transaction cost(payment commission and settlement period), and financial capability of provider(stability of financial structure, risk management capability, and funding capability). Second, the stability of the financial structure of the system provider is the most important factor to user acceptance of a new e-payment system. Users tend to consider uncertainty risk more seriously than transaction cost. This reflects the reality that electronic payment system service industry has not fully fledged yet. Third, some moderating effects exist according to payment methods and business usages. As for payment methods, speedy settlement cycle for wired/wireless phone payment, system stability for credit card and account transfer payment, and security for advance payment means are crucial factors. As for business usages, the stability of financial structure for online game content, system stability for music and video content, proxy payment commission for e-learning content, flexibility of the payment system for digital adult content, and security for public services are decisive ones.

A Study on the Design and Development of eCRM Using Financial Goods Recommendation Expert System (금융상품추천 전문가시스템을 이용한 은행의 eCRM 설게 및 구축 방안에 관한 연구)

  • Kim, Ha-Kyun;Jeong, Seok-Chan
    • The Journal of Society for e-Business Studies
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    • v.9 no.3
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    • pp.191-205
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    • 2004
  • In banking industry, as competition of retail finance is intensive, there appeared eCRM which is a kind of marketing strategy, not only screening good customers but also doing one-to-one marketing for improving customer royalty and satisfaction of goods and service of bank. The strategic importance of eCRM is increasing more and more. We studied bank to use the advantage of expert system and eCRM. The expert system is used as a tool to analyze eCRM. In this paper, first, we presented an eCRM system architecture using expert systems in banking business. Secondly, a bank financial goods recommendation system using expert system is designed and developed. Customers will receive the good quality financial services from the expert system and banks also will acquire the good quality customer data from the expert system.

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Analysis of the Impact of Security Liability and Compliance on a Firm's Information Security Activities (보안책임과 규제가 기업의 보안활동에 미치는 영향 분석)

  • Shim, Woo-Hyun
    • The Journal of Society for e-Business Studies
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    • v.16 no.4
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    • pp.53-73
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    • 2011
  • Many governments have tried to develop a liability and compliance law that can improve cyber security in a sustainable way. This paper explores whether a liability and compliance law is effective in motivating firms' information security activities. In particular, I empirically investigate the impact of the 2007 Electronic Financial Transaction Act (EFTA), a liability and compliance law in Korea, on the information security activities of financial institutions and services providers. In spite of various criticisms of the effectiveness of EFTA, the empirical findings of this study clearly show that EFTA is having a positive impact on information security activities. From these findings, this article concludes that a liability and compliance law is likely to contribute to a certain degree to the achievement of sustainable development of cyber security.

A Study on Establishing Finance Performance Evaluation Model in Each Clinical Department - Factors Influencing Operating Profit of Hospitals - (진료과별 재무성과 측정모형 구축 연구 -병원의 의료이익에 영향을 미치는 요소를 중심으로 -)

  • Lee, Youn-Tae;Ryu, Kie-Hyun
    • Korea Journal of Hospital Management
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    • v.4 no.2
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    • pp.162-191
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    • 1999
  • This study was conducted to establish finance performance evaluation model for physicians in each clinical department, by using factors which determines financial outcome(performance) in each clinical department The ultimate aim of study is to develop effective performance-based pay system for physicians. The system, by motivating physicians, should increase their productivity. To do so, it is critical to establish finance performance evaluation model to achieve final goal of this study. 232 private hospitals were chosen from 693 hospitals which were subject to hospital survey by the Korea Institute of Health Services Management and their revenue and expense-related data during 1997 were collected. By adopting multiple regression method, the study shows that the evaluation model for each clinical department was statistically significant. The study suggest the effective performance-based pay system based on financial performance of each clinical department. The pay system includes the level of compensation, the way of how to allocate profits to each department, and criteria whether the compensation should provide or not. In conclusion, the study has following implications. First, the study suggest finance performance evaluation model for each clinical department Second, the study suggest guidelines and plans to establish qualitative measure of financial performance in each clinical department. Third, the study suggest that adopting performance-based pay for physicians could be impetus to achieve organizational goal by motivating them with fair compensation.

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Economy Effects of IT Industry on Financial and Insurance Services (IT산업이 금융서비스에 미치는 경제적 효과)

  • Choi, Sung Wook;Shin, Yong Jae
    • Journal of Digital Convergence
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    • v.13 no.1
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    • pp.191-203
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    • 2015
  • IT is based industry on finance and insurance services and is essential equipment of survival for competitive on market. The importance of IT industry on finance and insurance is bigger than other industries. So, This study examinate effects of hardware and software divided by IT industry on each 6 finance and insurances. Research models are production inducing effects of Demand-Driven model, Shortage effects of Supply-Driven model finally, Leontief's price model by using data for analysis is Input-Output table for 2000~2009. Results are that IT Service effects are more impact than IT hardware effects on Finance and Insurance Service. Especially, IT service's supply shortage effects is 0.0847KWR to produce 1KRW of finance and insurance service for 2-fold increase compared to 2000. In addition, Central Bank and banking institutions of finance and insurance services are the greatest impact from IT industry. These are which is increasing to interdependence between IT industry and finance and insurance service.

Relationships between Financial Characteristics and Earnings Management in Domestic Construction Waste Disposal Companies - Focusing on the moderating effects of intermediate-level waste treatment services (국내 건설폐기물 기업의 재무적 특성과 이익조정 간의 관계 - 중간처분업 특성의 조절효과를 중심으로)

  • Hyun, Sang-Ho;Lee, Nam-Ryong;Lee, Sang-Hak;Kim, Kee-Woong
    • The Journal of the Korea Contents Association
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    • v.19 no.12
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    • pp.68-83
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    • 2019
  • The characteristics of intermediate-level waste treatment services are likely to have a negative effect because they act as a factor in promoting incentives of earnings management in the relationship between financial characteristics and earnings management in companies which are possible for earnings management. The researchers conducting this study attempted to empirically verify relationships between financial characteristics and earnings management against domestic construction waste disposal companies in consideration of the characteristics of intermediate-level waste disposal businesses, and the results are as follows. As construction waste disposal businesses grew larger, and the trade receivables collection period lengthened, the intention to increase profits via real activities strengthened. As the ability to generate cash via sales activities weakened, and the difference between the EBITDA margin and the operating margin was lower than the difference in industrial average ratio, discretionary accruals and earnings management via real activities were greater. In particular, there were differences in the variables of intermediate treatment business characteristics which reveal moderating effects by financial characteristics. This study is meaningful in that the scope of relationships between financial characteristics and earnings management in accounting is expanded to cover the construction waste disposal industry.

Association between health financial capacity of local governments and health behaviors of local residents: a cross-sectional study (지방자치단체의 보건재정역량과 지역주민의 건강행태 간 관련성에 대한 단면조사연구)

  • Miyong Yon
    • Korean Journal of Community Nutrition
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    • v.28 no.2
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    • pp.95-103
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    • 2023
  • Objectives: The budget gap in the health sector of local governments affects the supply of health services, which can cause the health gap. This study classified local governments according to their financial characteristics, such as local financial independence and health budget level. It analyzed the health behaviors and disease prevalence of local residents to examine the effect of local government financial investment on the health of local residents. Methods: To classify types according to the financial characteristics of local governments, financial independence and the health budget data for 17 local governments were collected from the local fiscal yearbook of the Ministry of Public Administration and Security. The prevalence of chronic diseases and healthy behavior was compared using the 16,333 data of adults between the ages of 30 and 65 years among the original data of the National Health and Nutrition Examination Survey (2016-2020). Results: Cluster analysis was used to classify local governments into five clusters according to the health financial capacity type. A comparison of the prevalence of local residents by cluster revealed a similar prevalence of hypertension, diabetes, and hypercholesterolemia. On the other hand, the obesity rate (P < 0.01), high-risk drinking rate (P < 0.01), aerobic physical activity rate (P < 0.001), and healthy eating practice rate (P < 0.001) were significantly different. In addition, an analysis of the odds ratio based on the Seoul area revealed a higher risk of health behavior of non-Seoul residents. Conclusions: It is necessary to review the universal health promotion project budget considering the degree of regional financial vulnerability from the viewpoint of health equity to narrow the health gap among regions.

A Comparative Study on Sanitary Practices and Perception of Employees in Elementary School, Hospital and Industry Food Service in the Inchon Area (인천지역 단체급식소별 조리종사자의 위생실천도 및 위생지식 비교 조사)

  • Lee, Yun-Ju
    • Journal of the Korean Dietetic Association
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    • v.9 no.1
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    • pp.22-31
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    • 2003
  • The purposes of this study were to compare performance of HACCP-based sanitary management and sanitation knowledge of employees in some food services (hospitals, elementary school, industry) in Inchon. Therefore, the survey questionnaire consisted of general background, sanitation performance, sanitation knowledge evaluation. The subjects were 370 employees in hospital, elementary school, industrial food service. The statistical analysis of data was completed using SPSS program. The results were summarized as follows: 99.3% of surveyed employees were female. 95.7% of employees were attended sanitation education and 76.8% of them were educated once a month. Employees in school food service showed higher academic career than the other food service employees. The food service employees' performance level was high(4.48). The performance level of school employees was significantly higher compared to other food services(p<0.001). Average score of sanitation knowledge was 16.36/20. The school food service employees' knowledge 17.03 was also higher compared to other food services. There was no significant correlation between sanitary performance and knowledge for total score. But among items of sanitary performance, a personal hygiene and food sanitary was significantly correlated with sanitation knowledge. The results of survey imply that the suitable contents and methods of education and training must be developed. Also, Financial supports to install necessary sanitary facilities are very important in order to raise effectiveness of education.

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Customer's Satisfaction About Mobile Banking Distribution Channel in Vietnamese Commercial Banks

  • NGUYEN, Minh Phuong;PHAN, Anh
    • Journal of Distribution Science
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    • v.20 no.8
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    • pp.69-79
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    • 2022
  • Purpose: In the context of the emergence of industry 4.0, using mobile phones as a modern distribution channel to execute financial services is a significant solution for commercial banks' retail services and a gateway to promote financial inclusion and market development. Despite that service quality and customer satisfaction are two diverse notions and closely related to each other in the service sector, there is hardly a research which empirically examines the impacts of each dimensions of mobile banking service quality and customer satisfaction. Research design, data and methodology: This study first employs in-depth interview to explore various aspects of mobile banking service quality dimensions, including empathy, responsiveness, tangibility, assurance, and reliability that serves to develop measurement scales and hypothesis development. A quantitative survey is followed to collect data from 265 Vietnamese bank customers to empirically test the conceptual model. Resutls: Our findings indicate that more human-related factors including empathy, assurance, and responsiveness show the strongest impacts on customer satisfaction with mobile banking service while tangibility and reliability, as technical aspects, are less influential factors. Conclusions: Finally, some crucial implications are drawn for the banks to manage consumer behavior in mobile banking.